Featured Reviews


Frequently mentioned in reviews: hotel (31) room (20) staff (17) rooms (16) location (12) great (12) pool (11) good (11) nice (11) clean (10)
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  • 2/5 K H. 8 months ago on Google
    I was very disappointed with this hotel. We had 4 rooms including a two bedroom with 11 people staying here for over a week (2 rooms were for Bonvoy members). In 1 room - the TV, the light and door to the room didn’t work. We didn’t realize the door was broken until we came back from being out all day and it was left open after the cleaning lady left. Thankfully, nothing was missing. Another room had a leak in the bathroom that we requested to be fixed multiple times but continued to leak. Another night we wanted to have dinner together as a family. We brought food back to the hotel and ate by the pool. We didn’t know the pool area closed at 10:30. An employee came, walked past us and went to the other side of the pool area and cut off the lights. He never said anything to us. When we asked him what happened he told us there was a sign posted. After asking him to turn the light back on so we could clean and pack up our stuff, he said no. We had to use our phone lights to pack up our stuff. All they offered was breakfast for our inconvenience. The bartender Edgar was the best thing about the hotel.
    3 people found this review helpful 👍

  • 5/5 Harsirat S. 9 months ago on Google
    Excellent hotel in a prime location, The rooms are really good big neat and clean well organised. The staff is cooperative and helpful. Best place to stay, it's in the heart of Panama City within skypers. The surroundings are beautiful and elegant. Just a little walk away there is a beach and fully loaded with tourists. Panama City has grown up to a standard level.
    2 people found this review helpful 👍

  • 4/5 Ravi S. 3 months ago on Google • 37 reviews New
    Rooms are very updated , service is great and the location is perfect 20 mins from airport, 10 mins to either the Multi plaza or Albrook Mall, a few blocks down is a Paul's restaurant highly recommended, and there is also a park . Will highly recommend this stay

  • 5/5 Lisa H. 2 months ago on Google • 10 reviews New
    It was just what we needed. The rooms were spacious and clean, and the staff was polite, friendly, and helpful. They even sent me a slice of cake for my birthday!:) The breakfast was great, they had American and Panamanian food. Ate dinner there once, wasn't too impressed.The hotel was not too far away from all the places we needed to go. There were restaurants in walking distance, and the neighborhood felt safe. I was especially impressed with the security. Loved that noone could get to another floor without their hotel key card. I would definitely stay again.
    1 person found this review helpful 👍

  • 1/5 Yanet M. 2 years ago on Google
    I don't understand the good reviews! our room smelled of cigarette, there was even a cigarette burned chair. The shower had mildew all over, no coffee, no ice and most importantly tiny uncomfortable beds. I love Marriotts, but this one is more like a low clasd Motel. Never again.
    1 person found this review helpful 👍

  • 5/5 FLY C. 4 months ago on Google • 25 reviews
    Excellent hotel for long term stays in Panama City. The staff are extraordinarily polite and helpful. The view from the hotel is great (both sides). The studio room I stayed in was very large and comfortable, with a living room office and kitchen (stovetop, microwave, toaster, fridge and plenty of plates/utensils/cookware . The breakfast is very good and the cook was happy to oblige any special requests. The pool is nice (large enough for a quick workout) with lots of space for sun bathing. The fitness area is decent for a quick cardio workout or some basic dumbbell exercises. Would be a bit crowded if three or four people were in at the same time. Theres also a sauna and a rear patio with some artificial grass area. The location is excellent with easy access to transportation, aswell as many excellent restaurants nearby (we went to as many restaurants as we could find and I would challenge you to find a bad one, they were all excellent). The grocery (ribba) is well within walking distance and has anything you might need. There’s also a bank and a pharmacy right next door. With a short drive / taxi / bus ride (or even a 20-30min walk) you can get to some fantastic shopping (either Albrook mall or multi plaza). Just south of the hotel is an excellent recreation area with basketball courts, baseball Diamond, soccer nets, tennis courts, outdoor fitness equipment and a great walking/running/back king path along the coast. I’m hard pressed to find any negatives about this hotel, I would say for the price it is excellent value. Is it a luxury hotel…no but is comfortable, clean and safe in an excellent location absolutely. the only thing I would say is the laundry is a bit inconvenient (you need to get a prepaid card from the front desk that must be returned when finished, which is a bit annoying.) Overall excellent value, great location and extraordinary staff make this a good location if you’re in Panama City for an extended period of time for travel or work.

  • 3/5 Tausha R. 4 months ago on Google • 18 reviews
    Hotel appears to be a beachfront property. It's nowhere near the beach. Sheets had hair upon arrival and a dookey stain on toilet. Didn't complain. Rooms are very spacious. Location is convenient when exploring the city. View from room is perfect.

  • 5/5 CAPT. IMRAN NAEEM K. 4 months ago on Google
    A four star hotel in Panama city.Good experience .Room Spacious n clean .Staff very cooperative.

  • 5/5 Lawrence M. 8 months ago on Google
    It's the best hotel ever I have been too.

  • 5/5 Michelle M. 7 months ago on Google
    The service was excellent. The location has many good restaurants and bars. It is very close to the metro and is a $12 ride to old town.

  • 5/5 7yoyo7 2 years ago on Google
    Very good price/quality. The apartment was exactly what we needed.

  • 5/5 Mariners V. 9 months ago on Google
    Horrible service. Indians are not allowed to go out if you are a Seafarer. Limited food with no option Eat wat you get.

  • 2/5 Ericka M. 11 months ago on Google
    This place is falling a apart . Some members of the staff have a big room for improvement in customer service. Also ordered room service and the cheese was sour. I will give three stars for the two staff members that were nice and helpful

  • 3/5 Kimberly J. 1 year ago on Google
    The staff is wonderful and very friendly. The hotel is also located in a great location but needs lots of improvements. As a Bonvoy member I have come to expect much more from a Marriott property. The furniture in the apartment was spotted, the draws in the closet were off track so we couldn't put cloths in the drawers, and there was no safe in the apartment to lock up vulnerable items and documents. We stayed 7 night, and housekeeping was on our floor everyday but never changed our sheets. We had to ask several times for clean towels and washcloths. If they renovate the hotel it will be an ideal place to stay.

  • 5/5 Gabriel P. 4 months ago on Google
    Excellent hotel. very well located with spacious rooms. nice pool too.

  • 5/5 Leonardo Gomez Clears G. 11 months ago on Google
    It was Good, Even though couldn't make it with my Girlfriend UP THERE April 2023 Already.

  • 5/5 TJ B. 1 year ago on Google
    Great location. The staff is wonderful. From the front desk, to the restaurant and even the housekeeping staff are all top notch. Couldn’t recommend more! And the rooms and the pool are spectacular!

  • 5/5 Tabitha G. 1 year ago on Google
    We stayed in two rooms (left for a night in between) and both rooms were clean and nicely decorated, with great views. There was shampoo, conditioner and body wash in the shower, but the hot water was a bit sporadic. We loved the El Cangrejo neighbourhood. Lots of great restaurants to check out nearby - our favourites were Los Tacos de Villa & the Aquelarre Taproom. The hotel is also a short walk to the waterfront and the Cinta Costera coastal walkway. It was around a $4 USD taxi/Uber to visit tourist sites like Casco Viejo, Ancon Hill, Panama Viejo, etc.

  • 4/5 Haiying W. 1 year ago on Google
    Very nice place to stay. Friendly staff, just like home.

  • 5/5 Leon 1 year ago on Google
    The staff is terrific here! They're very accommodating and try to ensure they fulfil your every need.

  • 4/5 ck m. 1 year ago on Google
    Located at prime location, rooms are spacious. Separate kitchen is provided for aech room.

  • 2/5 Alejandro M. 2 years ago on Google
    Spend over a month with family. Large rooms, good restaurant, good layout. Staff is descent, and most are helpful. Unfortunately the bathrooms where not fitted for long term comfort as they lack cabinets for toiletry storage. Top floor where the two bedroom apartments are located is extremely noisy due to central air conditioning. Not a good night rest.

  • 4/5 shiv k. 2 years ago on Google
    Good rooms but ppl at restaurant are not so cooperative

  • 5/5 SHAMS O. 2 years ago on Google
    Great service, beautiful place, excellent spot and view from the pool. Good food.

  • 5/5 Christopher J L. 3 years ago on Google
    It is not just a bedroom but a mini apartment. You can cook, enjoy the pool, you can work at your mini office... one of the best hotels in Panama city.

  • 5/5 Panos P. 2 years ago on Google
    I stayed here from the 1st of May.... everything is perfect thanks for all

  • 3/5 shiva k. 2 years ago on Google
    Better then the Westin Panama city

  • 4/5 VINU D. 3 years ago on Google
    Good place to stay, gud restaurant. People who are working here is very helpfull and co operative, due to covid 19 , during my stay the pool was clossed. Room are really spacious an clean . U can utilise the kitchen provided on each room to prepair spl food if required. I realy liked the food provided by the restaurant.

  • 5/5 Sarah A. 2 years ago on Google
    The people working here are the nicest hotel staff I have ever encountered. They went the extra mile over and over. I was traveling with a child, and she was sick in the lobby. I offered to clean it, but they insisted not, ran to get us waters, called the room and hour later to check on us, and sent mint tea with a get well note to the room. Additionally the rooms are extremely large, which was nice. Highly recommend.

  • 3/5 Prabhu j. 1 year ago on Google
    Good one for long stay Cheap and Best.. spacious room can accommodate a family. Room services and hospitality both is good. View from Windows also nice if you choose some higher floor.

  • 1/5 Juiles A. 2 years ago on Google
    Our stay was terrible I’m only on day 3 out 7 and they already get bad stars. Our first day we got in the hotel then seen roaches in the fridge so they gave us 1 night in the pent house rooms which happened to be dirty. The next day they took forever finding us a new room and the ac stopped working and there is a big leak in the hotel that literally filled a whole outdoor garbage can. It also smelled bad due to the water, the pictures don’t look the same from online . When we asked for things the staff took hours. I don’t recommend.

  • 1/5 GG's W. 2 years ago on Google
    Pay close attention. Big overbilling organized at the restaurant. . We ate ommelettes with orange juice and coffee. It was about $ 6. the man when cashing by bank card billed us for the most expensive menu at $ 17.10 without us having had any fruit platter or anything at all. The man at the cash register told the superior that we had ordered an American breakfast although we never said that word, moreover the waiter confirmed that we had not taken this menu at all. He lied. This hotel is relatively low end. The waiter at the restaurant is fine but watch the man at the cashier with glasses very carefully and double check what you bought. The lady at the reception is also very good and very helpful. The condition of the rooms is average. In short, I would never come back to this hotel. I have the feeling that I was cheated at the restaurant.

  • 5/5 Anandvishnu A. 2 years ago on Google
    Very beautiful hotel in Panama Swimming pool and gym area is provided Very nice ambience Very much hygiene Cooperative staff Food and beaverage is downside Affordable price Techila shot $5 Rooms are luxury set up Oven, fridge, coffee machine, stove in kitchen 1 bedroom 1 guest room and 1 bath room is in one room 1 bhk setup Nice hotel Very nice view from hotel Panama City we can enjoy

  • 4/5 Anette H. 2 years ago on Google
    Really nice apartment. But no coffee , tee, lotion , small towels etc. Missing the small little things who you usually are at the hotel rooms in better class

  • 1/5 Jose R. 1 year ago on Google
    This is unbelievable called reception at 7.09AM to request Toilet paper as House keeping did not do the job properly the day before. First call was at about 7 AM and the gentleman told me he would send it up. Then called later and Ema tells me that housekeeping only arrives at 9.O0 am and there nothing she can do She rudely then cut me off. I will take this up with Marriot Hotel Head office and all social media as well. Jose Ramos

  • 5/5 Navi S. 1 year ago on Google
    Great staff and clean hotel. Safe and close to everything

  • 5/5 GIACOMO L. 1 year ago on Google
    it was one of the best welcome I've ever had in my travels! I made a last minute booking because I had to take my daughter to the hospital near the hotel. the staffs and the manager were very kind and super professional in a difficult time for my wife and me. The manager upgraded my booking by giving me a family room where our daughter could have all the comforts !!! Thanks I will never forget this great gesture of generosity and kindness towards us !!! The restaurant was excellent and the Bar serving great cocktail and you have a small store where you can buy small things for bringing in the room!! Super!!!! Thanks Marriott's Staff!!

  • 5/5 N D J. 1 year ago on Google
    Great location minutes to nearest train station has a nice pool and great atmosphere friendly customer service

  • 5/5 Shuvradeep M. 1 year ago on Google
    Fantastic hotel with lovely rooms and great location

  • 4/5 Matt C. 5 months ago on Google • 2 reviews
    We are staying here for a week and the hotel is nice but the staff is very transactional. When checking in, the manager diminished our booking because they were done at different times and not on the BonVoy site. We often get perks and upgrades for stays of 1+ week, but not here especially if you don't book directly.
    1 person found this review helpful 👍

  • 3/5 John R. 2 months ago on Google • 2 reviews New
    The staff was amazing, special thanks to Emma who went above and beyond to help us ,she was a God send to us.The hotel is very lucky to have her.


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