1/5 David J. 6 months ago on Google
The
room
was
awesome,
the
staff...not
so
much!
I
checked
out
15
minutes
before
the
prescribed
time
and
went
directly
home
as
I
live
in
Panama
City.
I
started
unpacking
and
noticed
I
left
my
portable
speaker
in
the
room.
I
called
the
front
desk
immediately
and
asked
that
they
check
the
room.
I
informed
her
of
the
direct
location
of
it.
She
said
she
would
and
will
return
my
call.
After
10
minutes,
I
called
again
only
for
her
to
tell
me
it
was
not
in
the
room
and
I
also
received
a
text
message
saying
the
same.
Instead
of
responding
to
the
text,
I
immediately
returned
to
the
hotel.
Once
I
arrived,
to
her
surprise
as
she
thought
I
was
a
tourist
never
to
return,
I
asked
to
check
the
room
and
she
(the
front
desk
clerk),
told
me
I
couldn't.
As
I
walked
up
the
stairs,
I
was
met
by
housekeeping
and
I
asked
to
enter
the
room
and
I
explained
why.
To
her
surprise,
her
key
card
wouldn't
allow
her
to
enter
the
room.
She
went
to
the
front
desk
and
returned
with
a
second
key,
which
didn't
work
either.
I
requested
the
front
desk
clerk
to
come
and
open
it.
Once
she
did,
I
went
to
the
location
of
where
I
left
my
speaker,
only
to
find
it
was
relocated.
Not
cool
at
all!!
During
my
stay,
there
was
an
ice
bucket
in
the
room,
when
I
asked
the
front
deck
for
the
location
of
the
ice
machine,
I
was
told
they
don't
have
one
and
I
might
be
able
to
buy
some
at
the
market
down
the
street.
With
that
being
said,
they
had
no
ice
to
keep
the
fruit,
yogurt
and
water
cool
for
the
breakfast
they
offered.
The
attached
restaurant
has
a
large
rat
running
towards
the
kitchen
entrance!
Needless
to
say
I
didn't
eat
there.
On
both
Saturday
and
Sunday,
the
pool
area
was
COMPLETELY
occupied
by
the
owners
paddle
board
customers
with
loud
music
and
party.
They
need
to
do
better!!!