3/5 Katie R. 10 months ago on Google
Staff
was
always
friendly,
some
of
course
more
then
others.
Restaurant
has
very
limited
options
but
meals
were
good.
We
had
breakfast
there
daily
and
a
dinner.
Maya
the
tour
guide
was
top
notch
but
the
other
Tony
wasn’t
very
communicative
from
our
private
tours
arranged
by
resort.
We
enjoyed
a
golf
cart
while
there
and
it
helped
us
get
to
many
places
on
the
island.
Beaches
were
great
and
beautiful
to
hang
out
on.
We
were
told
house
keeping
would
come
by
every
2
days
but
never
did.
Not
a
huge
deal
but
the
resort
was
sooo
slow
that
there
shouldn’t
have
been
any
issue
with
service.
The
last
day,
we
were
charged
extra
for
some
items
at
breakfast
that
we
hadn’t
been
before
and
wasn’t
communicated
before
that
it
would
be
extra
since
our
package
included
breakfast.
Our
breakfast
didn’t
go
over
the
amount
either
if
you
divided
up
the
total
we
paid
for
breakfast
by
the
number
of
days
were
there.
Front
desk
was
always
quick
to
respond
about
reserving
tours
but
again
communication
wasn’t
up
front
about
pricing.
We
had
the
adventure
package
and
I
admit
I
was
wrong
thinking
Starfish
Beach
tour
was
included
too.
I
message
them
about
booking
it
and
they
did.
It
wasn’t
until
we
went
to
checkout
that
we
were
informed
of
what
we
owed
for
the
tour.
We
would
have
much
rather
stayed
at
the
resort
then
have
done
it
if
I
was
told
it
wasn’t
included
in
what
we
prepaid.
Palmar
was
the
best
restaurant
on
the
island
with
many
food
choices.
Selina
was
good
too
but
limited
food
options.
Overall,
we
would
consider
coming
back
but
would
ask
much
more
questions
up
front
about
pricing
instead
of
being
blindsided
after
the
fact
several
times
about
the
cost
of
something
after.
Zip
line
and
2nd
restaurant
onsite
were
still
closed.