1/5 shasha m. 4 years ago on Google
If
I
could
give
ZERO
STARS,
I
would.
My
fiancée
and
I
were
visiting
Panama
over
Valentines
holiday.
Knowing
that
this
would
be
an
extremely
busy
night
for
restaurants,
I
made
a
reservation
with
Caliope
ONE
MONTH
prior.
They
emailed
me
a
CONFIRMATION
confirming
our
date,
time,
and
a
reference
number
they
provided.
I
even
called
them
2
days
before
just
to
confirm
again
because
I
worry
a
lot
having
booked
it
from
the
US.
They
again
confirmed
it
over
the
telephone
with
my
name,
phone
number
AND
reference
number
they
provided
me
with
via
their
confirmation
email.
When
my
fiancée
and
I
arrived
at
645pm
to
check
for
our
7pm
reservation,
the
2
men
downstairs
seemed
confused
and
did
not
have
our
names
on
their
list.
They
said
they
had
to
call
down
the
maître
d’
to
see
what
was
going
on.
When
the
maître
d’
came
down,
he
simply
said
“No,
we
don’t
have
your
reservation,
Goodbye”
and
was
beyond
dismissive.
The
other
2
gentlemen
working
the
door
seemed
to
be
as
mortified
as
I
was.
I
showed
them
the
email
THEIR
restaurant
sent
me
ONE
MONTH
AGO.
And
asked
again
if
they
can
please
make
room
for
us,
as
it
IS
valentines
night,
we
booked
a
month
ago,
and
you
confirmed.
The
maître
d’
again
rudely
simply
said
“No,
No
we
have
no
room
for
you”.
I
asked
what
the
problem
was
again
and
he
said
“Well,
what
can
I
tell
you,
things
happen
maybe
a
glitch
or
something
in
our
system
but
you
are
not
on
the
list”.
He
was
utterly
rude,
pretentious
and
condescending.
At
one
last
attempt
to
be
sat,
I
then
explained
that
we
were
even
staying
at
their
“sister
property”,
Tantalo
Hotel
and
I
am
amazed
that
they
would
allow
this
to
happen.
He
then
asked
“OH,
Tantalo
booked
this
for
you?”
I
said
no,
I
booked
it
directly
through
Caliope
one
month
ago
and
I’m
showing
you
the
confirmation
email
YOUR
RESTAURANT
sent
me”
He
then
rolled
his
eyes
and
said
“Oh
well,
sorry
maybe
a
glitch,
we
have
no
room
goodbye”
I
worked
in
the
restaurant
industry
for
over
15
years
from
NYC-Miami
in
the
finest
of
places
and
hotels
and
this
is
truly
Unacceptable
on
Caliope’s
behalf.
We
ended
up
going
down
the
street
and
were
sat
at
“
La
Fisheria
Seafood”
which
was
SO
AMAZING,
we
even
went
again
before
leaving
Panama!
I’d
highly
recommend
ANYONE/
EVERYONE
visit
La
Fisheria
Seafood
while
in
Panama
before
going
to
Caliope’s
overly
pretentious,
self
entitled,
rude,
none-scenes.
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