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Western Union

Money order service Money transfer service

😠 Very bad attention, every time I visit them I have an unpleasant experience, not recommended. People often mention service, attention, servicio, Stephanie, Panama,


Address

Ph, Pan-American Hwy, Vista Alegre, Panamá Oeste Province, Panama

Website

locations.westernunion.com

Contact

+507 831-6400

Rating on Google Maps

2.50 (35 reviews)

Open on Google Maps

Working Hours

  • Sunday: 11 AM to 7 PM
  • Monday: 11 AM to 8 PM
  • Tuesday: 11 AM to 8 PM
  • Wednesday: 11 AM to 8 PM
  • Thursday: 11 AM to 8 PM
  • Friday: 11 AM to 8 PM
  • Saturday: 11 AM to 8 PM

Featured Reviews


Frequently mentioned in reviews: service (16) attention (9) servicio (6) Stephanie (6) Panama (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Jorge P. 5 years ago on Google
    (Translated by Google) Very bad attention, every time I visit them I have an unpleasant experience, not recommended. (Original) Muy mala atención, cada vez que los visito tengo una desagradable experiencia, no recomendado.
    5 people found this review helpful 👍

  • 1/5 Dany R. Mendez P. 2 years ago on Google • 71 reviews
    Wester Union at Westland Mall Terrible customer service from the person who served me at checkout number 2 in the row from left to right, I have always come to the Albrook mall and the service is excellent from all of them, here in Westland The exception is bad attention, terrible attention from the cashier, these days there are many who would like her position, why don't they give the opportunity to someone else who deserves the job, give a better image and presentation to said cashier Which apparently deserves it since he doesn't know anything. Because of cashiers like her, the image and presentation of your company is tarnished and as the saying goes, because of a few, everyone pays. Happy start to you and I hope your company improves that part of attention at Westland Mall
    1 person found this review helpful 👍

  • 5/5 Victor B. 2 years ago on Google • 94 reviews
    Speed ​​and efficiency

  • 1/5 Jennifer S. 4 years ago on Google • 9 reviews
    They are a couple of stupid ones!!! They don't know what they do, they need to have a customer service course. They grew up ignorant and they don't even surpass themselves, they are still the same. With education and without. What a bad representation the Western Union has in the wasteland of Chorrera. I can't believe they hire people who don't even know how to do things right.
    2 people found this review helpful 👍

  • 1/5 Eredia V. 4 years ago on Google • 5 reviews
    Very bad attention. A person helping in line, but it's worse. Additionally, when it is my turn, the cashier laughs in my face, mocking me because I complained about the two people who passed by before me, and had arrived after me.
    1 person found this review helpful 👍

  • 2/5 Jean Pierre De La E. 5 years ago on Google
    Long lines mostly due to lack of organization.
    1 person found this review helpful 👍

  • 1/5 Sarah W. 4 years ago on Google
    (Translated by Google) Very rude all the girls. And in the extra Vista Alegre worse. Fish service. (Original) Muy groseras todas las chicas.Y en el extra de Vista Alegre peor.Pesino servicio.
    1 person found this review helpful 👍

  • 1/5 Caroline L. 3 years ago on Google • 32 reviews
    My name is not accepted in your establishment and your employee refuses me the use of my passport and says that I only have a Panamanian ID and I have dual nationality! Please people, fix this bug that makes me tired, it's the same story every time and I have to stand in line twice, wait four hours for service and put up with the oppression of their employees with bad customer service!

  • 1/5 Dany D. 2 years ago on Google • 17 reviews
    Today I had one more of the many bad attentions that I have always suffered in that establishment. The lady with glasses and dyed hair got on my face for simply telling her that they never have the seniority that I am going to withdraw. I had to tell her to shut up now. because he kept saying bad things to me and that's why I wrote today, it was the worst of all and that's why I won't come back again...

  • 1/5 Ricardo C. 2 years ago on Google • 14 reviews
    Disgusting, pathetic, deplorable the attention received. I guess they forget that they are paying him a salary. Very Rude🤮🤮🤮🤮

  • 5/5 Johan c. 2 months ago on Google • 3 reviews New
    They treated me well xd

  • 5/5 Karla R. 3 years ago on Google
    (Translated by Google) They helped me find a better apartment that fit my needs and within my budget. They accompanied me throughout the process. 100% recommended. (Original) Me ayudaron en buscar un mejor apartamento, que se ajustara a mis necesidades y dentro de mi presupuesto. Me acompañaron en todo el proceso. 100 % recomendados.

  • 1/5 ALEXIS M. 5 years ago on Google
    (Translated by Google) The worst attention of all. The girls prefer to be talking. They respond badly (Original) La peor atencion de todas. Las muchachas prefieren estar platicando. Responden de mala forma

  • 5/5 Oliver S. 4 years ago on Google
    Very friendly, helpful and professional. If you're interested these are the guys to contact! Thumbs up

  • 5/5 Fer I. 4 years ago on Google
    (Translated by Google) Super service and professionalism. Thank you for helping us find the most suitable location! Great customer service. Thank you, Stephanie! (Original) Súper servicio y profesionalismo. Gracias por ayudarnos a encontrar el local más adecuado! Great customer service. Thank you, Stephanie!

  • 5/5 George K. 4 years ago on Google
    I had the pleasure of being served by Sky and his partner Stephanie from Panama Connection for viewing properties in the area. They know Panama well and have a solid network in the area to assist you in any way needed. A most pleasant surprise was that, in the three nights I spent there, they informed me of exciting events in Casco Viejo to make the most of my trip. Highly recommend and will be seeing them again soon I hope.

  • 5/5 Lash & Nail R. 4 years ago on Google
    (Translated by Google) They helped me with the search for a second location for the growth of my business, excellent experience and service from both (Sky and Stephanie) Punctual and organized. (Original) Me ayudaron con la búsqueda de un segundo local para el crecimiento de mi negocio, excelente experiencia y servicio por parte de ambos (Sky y Stephanie) Puntuales y organizados.

  • 5/5 Yaksiry J. 3 years ago on Google
    (Translated by Google) My experience with Your Panama Real State has been very pleasant, super professionals, market connoisseurs, patients and once they know your tastes they read you in an incredible way. 100% recommended. (Original) Mi experiencia con Your Panama Real State ha sido muy placentera, super profesionales, conocedores del mercado, pacientes y una vez conocen tus gustos te leen de una manera increíble. 100% recomendados.

  • 1/5 Yaneth B. 4 years ago on Google
    (Translated by Google) I came from Spain and a lady told me that you could not make a transfer from $ 200.00 and of course the report. (Original) Yo vine de España y una seňora me dijo que no se podia hacer una transferencia a partir de los 200.00 dólares y por supuesto la reporte.

  • 5/5 Melina M. 3 years ago on Google
    (Translated by Google) I really appreciate the service you gave me. They were super friendly, professional, and down to earth. I recommend them without a doubt. (Original) Agradezco muchísimo el servicio que me brindaron. Fueron súper amables, profesionales y prácticos. Los recomiendo sin lugar a dudas.

  • 5/5 Dison C. 3 years ago on Google
    Both Stephanie and Sky are very nice. Checking every details with you and tried their best to answer and solve all your problems and questions. Would recommend you if you have any other real estate issues, you may contact them. I'm sure you won't regret.

  • 5/5 MGPanel A. 4 years ago on Google
    (Translated by Google) Excellent!!! (Original) Excelente!!!

  • 1/5 Elvis M. 4 years ago on Google
    (Translated by Google) Very bad attention does not respond good afternoon or good morning, and you can not ask them anything bother you and they put on your worst face and even worse ignore you they start talking to their co-workers that the service is very bad (Original) Muy mala atención no responden las buenas tardes o buenos días, y no les puedes preguntar nada se molestan y te ponen su peor cara y peor aun te ignoran se ponen a platicar con sus compañeros de trabajo que falta de todo muy malo el servicio

  • 5/5 Roberto H. 4 years ago on Google
    (Translated by Google) Excellent attention, the girls in the boxes are always willing to help you and offer a very good service. It is located on the ground floor, entrance 7 blue. (Original) Excelente atención, las chicas de las cajas siempre están dispuestas a ayudarte y ofrecen un muy buen servicio. Se encuentra en la planta baja, entrada 7 azul.

  • 3/5 Yolian B. 6 years ago on Google
    (Translated by Google) He lacks speed in his services, you want everything well (Original) Le falta rapides en sus servicios, lo deas todo bien

  • 2/5 Brenda B. 3 years ago on Google
    The employees are rude.

  • 1/5 Maylin B. 4 years ago on Google
    (Translated by Google) You wait until more than 1 hour to get to the cashier, worse than the block that I grab every day from the west to the city of Panama, the Westland Mall branch is very inefficient. (Original) Esperas hasta mas de 1 hora para poder llegar hasta la cajera, peor que el tranque que agarro todos los dias del west a la ciudad de Panama, muy ineficiente la sucursal en Westland Mall.

  • 1/5 Adriana S. 1 year ago on Google • 1 review
    The service is terrible, too rude, Mariluz from Wesland Mall, she didn't give me the information I needed because according to her I wouldn't let her talk (she repeated the same thing to me and wouldn't let me explain what I needed to know, she loves the sound of his own voice), and the worst of all is that Western does nothing to improve the service, it is definitely a thousand times better than the other shipping houses where he is. Staff is really attentive and polite

  • 1/5 Mónica Vélez de M. 4 years ago on Google • 1 review
    What a slow service. Only 2 boxes open and apart from that they are too dismissive and rude to foreigners. Ladies, Wester is the entity for foreigners and this entity exists for those of us who are far away, the day it stops existing you will not have a job. Apart from that, they give priority to bill payments. Or please explain to me if this entity does not have as a priority sending money abroad????


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