(Translated by Google) How can it not be 1 star, the registration service at the front is not friendly. You should have told me 1 month in advance if the referral had to be extended. Usually, you would call from the hospital if the referral had to be extended. Now this... The service at the front is really fast, I know you're tired. But I don't know how to do it. I want it to be replaced or just mutated, which looks like it's far away from Irianjaya. Cb you see bank employees, just a little comparison, ksna. ️ (Original) Gimana tdak bintang 1,,playanan pendaftaran yg di dpan tdak ramah. Sharusnya kasi tau 1bln sblmnya klo rujukan harus dperpanjang.biasanya d telp dr pihak rs klo rujukan hrus dperpanjang. Nah ini... Pelayanan yg d dpn mlah ngegas, sy tau anda cpek. Tp gak gt jg cara ksi taunya.pengennya dganti ato di mutasi aja yg kyk gt jauh2 k irianjaya. Cb anda liat pgawai bank,, cri perbndingan sdkit aja ksna. 😡😡😤😤

Kamar bagus untuk penerima BPJS PBI, pelayanan kurang diperbaiki sedikit. Ibu saya opname di dahlia 3, pada tgl 14/15 februari 2023 tangan yg diinfus sakit, krna memang sempat lepas pasang. Kami juga memiliki kesalahan krna sring infus macet, kami mohon maaf atas itu krna memang kami bukan orang kesehatan. Karena rasa sakit itu kami menelpon prwat, datanglah prwatnya bilang "ni jalan infusnya katanya tdi dibilang macet" dg ketus , pdhal tdk mmprmslahlan macetnya, tpi sakitnya. mnrut saya bsa djwab dg "niki sudah mau jalan nggih infusnya, coba saya cek dulu yg mana yg sakit?" Kmdian dblang sma ibu saya tngan tdk bsa digerakan, diambilah tngan ibu saya oleh prwat, dengan kasar dibuka kepalkan paksa. Ktka sya mengucapkan trimakasihpun tdk digubris dg baik. Hri ini saya daftar kontrol lewat wa, tidak djwab dengan salam sprti slmat pagi, atau apapun itu. Djwab hnya dg mmbri jadwal sja. Saya akhiri dg suksma hnya diread saja. Perlu diketahui oleh tman-tman smuanya bhwa mutu pelayanan dalam rumah sakit itu sngat pnting, kualitasnya bisa mnurun krna plyanan, aplgi rumah sakit swasta, krna saya juga krja di slah satu prshaan farmasi negeri. Biasakan salam itu dan terimakasih. Misal awali dg "selamat pagi" bru dsmpaikan jwabnnya, dan akhiri dg "semoga sehat sllu" . Saya berharap rs ini yg mrpkan rs swasta trknal mnrut sya, bisa mningkatkan hal" yg sprti ini untuk kmjuan kdpannya. Saya tau prwatnya, tpi saya msih brsha bijaksana ya. Smga ditindak lanjuti krja harus balance ilmu kshatan fisil dg psikologi, jangan nnti pasien mngobati skit fisiknya malah mmbuat sakit mental yg baru. Istilah balinya ilmune harus nganten. Saya lupa menceritakan, ini ulasan saya edit di tgl 3 Maret 2023. Sebelum perwat yg ktus itu datang prwat sblumnya (prwat yg berbeda) juga smpat mmbuat agak sdkit kcewa. Waktu itu kali prtma infus ibu saya macet, saya tlponlah prwatnya, dsruh mnunggu. Krna lama dan darah sudah naik, saya carilah kesana. Saya lihat prwatnya yg agak montok itu sedang main hp diatas meja, kmdian sya bilang "permisi kak, tdi saya yg tlpon infusnya macet" kmdian prwatnya lngsung naruh hp dan makek masker tnpa ngmong apapun sprti kesal lngsung jalan menuju kamar opname. Ini prwat rumah sakitnya kirang belajar tata krama lagi mnrut saya.

I have been there once....well for the money they wanted to charge me for paracetamol they could at least do some renovation. The administration (reception) needs improvememt, very slow, very lazy stuff.

Service was very good and friendly, got the queue number and waited a while. After registering, go straight to the poly section you are going to, then put the paper in the box provided next to the door of each poly. After that, wait a while according to the queue number, just be patient while buying a drink in front of Alfamart. After being called the doctor was friendly and kind. Note: before entering, maybe you can make notes on your cellphone about the things you want to ask, so that when you are in the room it is not empty. After completing the doctor's check, if you feel that it is sufficient without a lab check, go straight to the cashier and go to pick up the medicine at the pharmacy with the queue number given. Overall 1. The service is good. 2. The waiting room is cool and cool. 3. Cleanliness is also good. Keep improving as best you can... Cheer up 🌟🌟🌟🌟🌟

The best

my relatives must be hospitalized suddenly, because of shortness of breath, we should have a first class, but because of full, we got a ward room, which contained 3 beds, the room we could fit contained 3 people including my brother, which I didn't the likes of this hospital are: 1. our room is very narrow, even when my brother's bed goes into the room, the other bed must be tilted 180 ° 2.in our room, there is a fan facility, the fan is broken, and not cold at all . 3. This room has a small ventilation, which is covered by a fan so that the air is attracted through the fan attached to the vent, what happens if the fan is broken ..., and right, the fan is broken, we feel stuffy all day, and very hot, it's very uncomfortable. 4. When it was night, at the hospital there was an unpleasant smell, behind this hospital was a pig pen, and this was very disturbing. 5.The late Night service. i know its hard to have a midnight shift.but all work must be done in a professional manner, I feel that this hospital service is very slow at night, some older nurse are more patient with some patients like my younger siblings, even they able to chat, strangly, younger nurses are more impressed impolite, and always hurry. we were there for a few days, and I was very unable to withstand all the pressure this hospital accidentally gave me through its facilities. I hope this can be a reference for better improvement of facilities.

Pelayanan ramah,security baik,perawatnya nggak judes, dokter2nya kompeten...rumah sakitnya bersih,alat2 medis lengkap.parkiran rumah sakit luas.

(Translated by Google) The service of the ENT specialist is very disappointing. Angry and unfriendly. At that time I brought my 3 year old son. And the service he provides is very impatient. Doctors who are supposed to serve with a heart and direct them well instead yell and seem to blame the patient who doesn't know anything.. (Original) Pelayanan dokter spesialis THT nya sangat mengecewakan. Suka marah2 dan tidak ramah. Waktu itu saya bawa anak saya yang berumur 3 th. Dan pelayanan yang dia berikan sangat tidak sabaran. Dokter yang harusnya melayani dengan hati dan mengarahkan dengan baik malah membentak bentak dan seakan menyalahkan pasien yang tidak tahu apa2..

(Translated by Google) Sorry, I gave 2 stars. I was the one who visited my brother there. After I visited it turned out that my motorcycle light was off. Then I saw the pecalang sitting at Alfamart directly to me just asking for parking money but not being helped by the handyman just sitting quietly. My motorcycle headlights just look gooh. What I love is the responsibility of the parking attendant. It's better to evaluate the parking attendant and the place (Original) Mohon maaf saya kasi bintang 2. Saya yg jenguk saudara disana. Setelah saya jenguk ternyata lampu motor saya lepas. Trus saya liat pecalang nya duduk di alfamart langsung ke saya cuman minta uang parkir tpi tidak dibantu sama tukangnya hanya duduk diam. Lampu motor saya cuman diliat goloh aja. Yg saya sayangkan tanggung jawab tukang parkirnya. Lebih baik evaluasi lgi tukang parkir dan tempatnya

(Translated by Google) The doctor's service is good, But it's a shame the pharmacy service is taking so long, please make the authorities to fix the system, it's a bit like this kind of thing doesn't happen, it bothers me for hours!!! (Original) Pelayanan dokternya bagus, Tapi sayang pelayanan farmasinya lama, tolong buat pihak yg berwenang untuk memperbaiki sistemnya agak tidak terjadi hal seperti ini menggungu sampai berjam-jam!!!

My first time asking regarding to the dentist rate, so idk how it goes as I'm waiting now And yes.... First time make an appointment and cancelled as the doctor's sick, like... No other?

Service is good and friendly. The VIP room is cool

Sungguh sangat kecewa dengan etika profesionalnya.. Awal mula tgl 4 juni nenek kami jatuh dan dilarikan ke rumah sakit wisma prashanti, saat tiba di igd, diberi penanganan dan di lakukan pemeriksaan radiologi.. Dari hasil rontgen, disimpulkan patah tulang.. Lalu kami di beri penjelasan bahwa nenek memerlukan tindakan operasi, kami di beritahukan bahwa tindakan tersebut tidak ditanggung bpjs, kami diberi pilihan apakah mau tetap melanjutkan tindakan di sana dengan biaya sendiri atau dirujuk.. Setelah berunding kami memutuskan tetap menggunakan bpjs dan memilih dirujuk.. Setelah dirujuk dan mendapat penanganan tindakan di rs lain, nenek harus tetap dilakukan pemeriksaan rawat jalan.. Kami mengikuti proses rujukan dan rujukan jatuh ke wisma prashanti.. Tgl 18 juni kami melakukan reservasi untuk pemeriksaan tgl 20 jam 1siang, saat menunggu dokter kami di wawancarai oleh perawat mengenai kronologi jatuh hingga tindakan.. Tetapi lama kami menunggu akhirnya di jelaskan bahwa kami harus kembali ke tempat kami dilakukan tindakan.. Kami bertanya apakah bisa dirujuk dari wisma karena proses rujukan bpjs yg berjenjang,tetapi kami di tolak,bahkan bertemu dokter untuk dilihat kondisi nenek pun tidak.. Alasannya karena dokter tersebut praktek di rsud tetapi kami memilih dirujuk ke rs lain

Waktu bapak opnam sakit jantung dan gula ,,saya sekeluarga datang berkunjung k RSWP,,pelayanannya ramah dan ruang rawat inap pun bersih ,,jadi tetap ditingkatkan mutu pelayanannya lebih baik

Rumah sakitnya bagus, tapi di bagian farmasinya lama banget, saya nunggu obat dari jam 2 sampai jam 3 loh, iya kalau pasien nya deket, kalau yang dari jauh gimana? Tolong di perbaiki ya layanannya, terima kasih🙏🏻

Pelayanan dan fasililitas sangat memuaskan, cuma masalah masih tetap sama di bagian farmasi ngantre obat lama sekali, hampir 2 jam nunggu obat saja, selain itu tidak ada ruang tunggu jadi menunggu obat terkadang harus berdiri. Mohon agar secepatnya bisa ditingkatkan layanan di Farmasi 🙏

(Translated by Google) the service is very slow, the ultrasound subscription has been scheduled but postponed for illogical and unprofessional reasons, it seems as if it was deliberately postponed for the sake of unilateral benefits, the general route and the BPJS route are the same, there is no difference... My advice, you should improve the existing management so that it can be even better and generate trust again in patients. (Original) pelayanan sangat lambat,sudah dijadwalkan usg abondemen tp diundur² dgn alasan yg tidak logis dan tidak profesional,kesannya seperti sengaja diundur² demi mendapatkan keuntungan sepihak,jalur umum sama jalur bpjs sama saja tidak ada bedanya... saran saya,sebaiknya tlg perbaiki lg manajemen yg ada supaya bs lebih baik lg dan menimbulkan kepercayaan kembali kepada para pasien.

Bagus dokternya tp sayangnya klo ngantre obatnya lamaaaaa banget... Padahal hanya obat sdh jd dan bukan obat yg perlu di racik. Saran saya adalah jika sdh ada obat utk pasien walau menyalip no antrean sebelumnya agar dibijaksanai utk diberikan lebih awal...🙏🙏🙏

(Translated by Google) The handler is not alert, I know the hospital is busy, but please prioritize emergency patients first, just looking for a referral to move to a hospital for a long time, I beg for forgiveness Please improve the service more (Original) Penangan tidak sigap saya tau rumah sakitnya ramai tapi tolong dong utamakan pasien emergency dulu, cuma nyari rujukan pindah RS aja lamanya mintak ampun Tolong pelayanannya lebih di tingkatkan lagi

Service is quite fast The queue for the medicine was over 1 hour long 😢

kita pakai umum tapi pas masuk ugd mlah ditanya mau ngapain dan dliatin dokter banyak cekikian ketawa becanda bukanya di ruang ugd hrus tenang untuk kenyamanan pasien ,pas selesai priksa didiemin aja ga bilang harus nunggu resep obat atau gmn tolong ditingkatkan lgi pelayananya

(Translated by Google) The service is very bad, the patient has sex, even the nurse tells him to take a breath and then play with the cellphone, the doctor is angry, the new doctor panics, the patient has stomach pain + nausea, instead he is told to just massage, it turns out that when he was referred to the Tabanan hospital there was a blockage in his intestines, the nurse was not alert what's more, the nurses are belittling those who use bpjs , when all the hospitals look like this, all the patients die (Original) Pelayanan sangat buruk, pasien sesek malah perawatnya suruh tarik nafas aja trus main hp di marah dokter baru panik,, pasien sakit perut + mual malah di suruh cumn di urut aja ternyata pas di rujuk ke rs tabanan ada penyumbatan di ususnya, perawat gak ada sigap² nya, apalagi perawatnya ngeremehin yg pakek bpjs 😒, klk semua rs kyk gini pasien mati semua

(Translated by Google) The inpatient and outpatient services are very good, thanks to Dr Dwija who helped me take care of my mother and in-laws🙏! It's just that sometimes there is a little delay at the pharmacy on certain days🙏 (Original) Pelayanan rawat inap dan poli sangat baik, trimakasi untuk dr Dwija yang bantu saya jaga ibu dan mertua🙏! Cuma kadang ada sedikit keterlambatan di apotek di hari-hari tertentu saja🙏

Nunggu obat smpe berjam2 dri nomor 1 ked nomor 2 aja smpe 45 mnit nunggunya. Antrean untuk daftr juga lama. Mohon alurnya di perhatikan lagi agar lebih efektif waktu di rumah sakit

Rumah Sakit Umum yg bagus. Dari awal.. Cikal bakal & niatan didirikannya saya pernah dengar langsung.. bagus. Pembangunan dari awal sudah disiapkan dg pengalaman di banyak rumah sakit. Tempatnya strategis. Manajemen PT nya bagus, pasiennya banyak, para dokter spesialis bagus dan kooperatif. Sarana lumayan lengkap.

Faster service than other hospitals If you have a problem waiting for medicine for a long time, that's normal Luckily there is an Alfamart in front While waiting, you can also go shopping

Good hospital

Great hospital👍

My wife gave birth twice here... the service was good, there was no delay in treatment, everything was handled straight away... from the moment I entered from the front door, the security guard was immediately directed to the delivery room, the delivery room staff immediately checked my wife. , and when registering, the information given was very clear by the officers... even when I was in the inpatient room, my wife was still well served and given complete information by the officers, the service was very good, I think some of the less comments here may be necessary revised again, because I myself have experienced firsthand the services provided by the hospital

Service is very good

Thank you for very good service 🙏🙏🙏

Very fast and comfortable service, please improve for the future (8/10)

Very good service

Already good

It's good to improve again

it's already good, it can be further improved

Very good