2/5 Aimee S. 1 year ago on Google
Visited
with
my
family
for
1
week
at
the
end
of
May/start
of
June.
We
had
never
been
to
Cyprus
before
and
we’re
looking
forward
to
a
new
experience
but
this
hotel
did
not
live
up
to
our
expectations.
First
of
all,
our
room
did
clearly
not
get
thoroughly
cleaned
before
we
arrived
as
the
draws
were
filthy
and
we
found
a
cigarette
box
in
one
next
to
the
bed.
There
was
NO
“daily
room
cleaning
service”,
as
listed
by
Jet2,
our
room
did
not
get
cleaned
once
during
our
stay
leading
to
the
room
becoming
dirty
and
smelly.
There
was
no
replacement
of
dirty
towels
for
clean
ones,
we
had
to
ask
in
reception
ourselves.
There
were
no
toilet
rolls,
we
also
had
to
ask.
No
emptying
of
the
bins,
until
we
complained,
which
considering
they
ask
you
to
bin
used
toilet
paper
instead
of
flushing
it,
you
think
they’d
be
more
inclined
to
empty
the
bins
daily.
It
got
so
bad
we
bought
our
own
bags
to
empty
the
bins!
The
downstairs
communal
toilets
were
not
stocked
up
with:
toilet
paper,
hand
soap
or
hand
towels
and
they
were
quite
dirty.
Our
balcony
door
was
broken
and
would
not
lock,
good
thing
we
were
on
a
high
floor.
However,
we
were
on
the
third
floor
(the
highest
in
our
block)
and
there
was
no
lift.
We
had
to
carry
3
suitcases
and
hand
luggage
up
6
flights
of
stairs!
There
was
no
day
time
entertainment
as
advertised
by
Jet2.
Only
two
nights
of
our
week
had
entertainment,
Cypriot
and
Greek
dancing.
This
lack
of
entertainment
caused
guests
to
become
rowdy,
resulting
in
people
playing
football
in
the
dining
area
and
smashing
things,
turned
into
more
of
a
school
playground.
No
bathrobe
or
slippers
as
promised
by
Jet2.
The
pool
and
pool
area
were
very
nice,
no
lifeguard
though.
The
hotel
may
benefit
from
having
a
security
guard
as
there
were
drunken
people
walking
around
the
hotel
and
using
the
facilities
who
didn’t
even
stay
there.
The
staff
were
friendly
although
even
they
admitted
and
joked
that
there
were
no
cleaners
and
the
hotel
wasn’t
great.
Some
staff
weren’t
appearing
to
be
following
basic
health/hygiene
and
safety
rules
as
some
were
seen
in
the
bathrooms
not
washing
their
hands
before
returning
to
serve
drinks
and
food.
The
food
was
very
nice,
served
as
a
buffet,
with
lots
of
variation
across
different
nights.
The
underlying
issue
is
that
this
hotel
is
severely
understaffed,
however,
this
is
no
excuse
for
quality
to
suffer,
they
shouldn’t
operate
at
full
capacity
if
they
can’t
live
up
to
promises
and
deliver
on
quality.
I
would
not
return
to
this
hotel.
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