1/5 M A. 1 year ago on Google
Good
for
kids
play
area
but
male
staff
member
requires
more
customer
service
training.
This
was
our
first
visit
with
friends
and
were
not
aware
they
have
a
policy
of
no
outside
food
or
drinks
even
though
at
this
point
we
paid
for
bracelets
and
refreshments.
We
openned
a
kids
yogurt
for
little
one
to
eat
but
a
male
staff
member
come
very
abruptly
to
our
table
to
point
out
their
policy
"very
loudly"
in
front
of
other
customers.
There
were
customers
next
to
us
who
brought
in
their
own
drinks
and
we
assumed
it
was
okay
but
for
some
reason
this
staff
member
was
fixated
on
us,
prehaps
because
we
did
not
have
a
male
escort
with
us
at
the
time.
As
we
were
not
aware
we
tried
to
correct
the
situation
by
asking
if
they
served
kids
yogurts
but
he
blanked
our
question
(a
customer
question)
and
instead
stated
"that's
not
the
point,
you
are
not
allowed
to
bring
food
or
drinks
in".
He
completely
avoid
our
question
and
when
we
tried
to
further
explain
that
we
bought
kids
bracelets
and
refreshments
from
their
establishment
the
male
staff
member
was
not
listening
and
fixate
on
the
fact
we
were
giving
an
18month
old
baby
yogurt.
We
dont
know
why
he
was
so
rude
but
we
wouldn't
have
mind
if
he
explained
their
policy
and
that
this
is
not
something
they
offered.
The
manner
in
which
he
treated
female
customers
is
questionable.
I
must
point
out
that
apart
from
this
one
staff
member
the
rest
of
their
staff
was
very
polite
and
helpful.
It's
a
shame
as
this
spoilt
the
full
experience
for
us.
We
recommend
taking
he
kids
for
a
fun
afternoon
but
if
you
take
food
simply
step
outside
the
building
to
feed
your
little
ones
and
then
go
back
inside
(that
seemed
acceptable)
or
buy
something
from
there
or
make
sure
you
take
a
man
with
you.
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