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Frequently mentioned in reviews: hotel (59) staff (56) great (26) holiday (22) good (21) friendly (19) amazing (19) time (17) room (16) pool (15)
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  • 5/5 Daren W. 1 year ago on Google
    Me and my wife just recently arrived back after a 11 night stay at this hotel we arrived late to be greeted by very friendly staff champagne and beer check in was for quick and easy the staff took our cases to our rooms so we could continue with our drinks our room was very clean and spacious we upgraded to a family room with sea view and pool view the room was kept spotless by the cleaners the mini fridge was topped up daily the whole of the 11 night stay was very nice every member off staff are so friendly even in the day off leaving staff come to say goodbye the pools are great food was probably the best we have had in all our hotels we have stayed in so much to choose from the entertainment team try so hard to make everyone feel welcome loads going on daily they supply towels for the pool the only thing what let’s the hotel down is the beach it’s quite rocky we did find a nice little bay 2 mins away where the sea is very clean and warm I would definitely recommend this hotel it’s a lovely area staff very nice food great I would definitely go back in a few years time to see the staff and to visit the lovely hotel there is a nice walk along to the harbour-which is also very friendly I would say this hotel caters for a lot off English people where everyone chats to each other daily. Overall I can’t fault the hotel or the staff or the area thanks again for a great holiday
    3 people found this review helpful 👍

  • 4/5 Chris F. 1 year ago on Google
    Great location, excellent service, delicious food and smashing drinks. All that said, the rooms are quite dated and our air conditioner was flat useless, however reception was able to send up a fan, which literally saved the holiday. I'd also note that pool rules are totally disregarded where people reserve sunbeds early in the morning and leave nowhere to sit by the pools. Hotel needs to stop them.
    3 people found this review helpful 👍

  • 4/5 Jason B. 1 year ago on Google
    A very nice hotel. Positives Excellent staff, spacious hotel, 3 big swimming pools, more sun loungers than guests (so no need to get up at dawn and put towels down), very comfortable beds, the best wifi of any hotel ever, decent food and drink, spacious car park which was handy as we rented a car for part of the holiday, good location. Negatives The hotel is very tired and in need of refurbishment, safety deposit box should be included in the price and not extra
    2 people found this review helpful 👍

  • 5/5 Rob F. 1 year ago on Google
    Staff very friendly and helpful. The food was very good (we went all inclusive) never went hungry or thirsty. But the thing that really stood out for me was the place was spotless. Everything was so clean. Superb. Would highly recommend and we will be going back.
    2 people found this review helpful 👍

  • 4/5 László Berényi (. 2 years ago on Google
    We went for a short 4 days trip including New Year. The staff, service and food are brilliant. Staff was extremely friendly and nice. We had a nice room with a sea view which was nicely cleaned every day. Fabulous New Year’s Eve gala dinners with a cocktail party beforehand. There was a mini disco every night and my daughter really enjoyed it. Very Covid-safe - lots of hand sanitizer available. Thank you to everyone for a great holiday especially for Vicky for all the help we got.
    2 people found this review helpful 👍

  • 5/5 Rebecca B. 2 years ago on Google
    We have recently come back from Staying here for 10 days with my partner and three children.... on arriving the staff came out took our luggage and offered us a variety of refreshments very accommodating throughout our whole stay, the hotel staff were amazing very attentive to our every need absolutely great with the children aswell. The beach is beautiful and the pools were great for us all we absolutely loved it and didn't want to leave, also the variety of food was outstanding highly recommended this hotel
    1 person found this review helpful 👍

  • 4/5 Ian C. 1 year ago on Google
    Great hotel for a family holiday. Good sized family rooms, a nice selection of buffet food each meal time, coupled with friendly staff and great kids club staff. If I had to have a niggle, the dawn rush to put a towel on a sunbed, particularly around the kids pool needs addressing, more so when they aren't used. Would definitely come back and recommend
    1 person found this review helpful 👍

  • 5/5 Thomas H. 1 year ago on Google
    I was pleasantly surprised how wonderful the staff are, nothing is to much trouble for them. Food is exceptional, all-inclusive you can have bottle beer, if wanted but the draft is also good. Fizzy local wine on tap, really good stuff. Hygiene is excellent. Sunbeds and bed in room comfortable. I can't really fault this hotel.
    1 person found this review helpful 👍

  • 5/5 Blue J. 1 year ago on Google
    Amazing staff facilities food entertainment. The whole package would highly recommend. Vicky,Chris, Bar Manager and Operations Manager Mimo, Max and Gabi were absolutely fabulous as was Emil the wedding advisor for our wedding. And absolute credit to the hotel.We shall be returning and so should you
    1 person found this review helpful 👍

  • 5/5 I Wayan B. 2 years ago on Google
    Great hotel with very good looking staff,friendly,helfull. I love beach view… sunrise so.. Beautiful.
    1 person found this review helpful 👍

  • 5/5 Anthony P. 1 year ago on Google
    This hotel is well located, efficiently run and the food plentiful and good. The most important feature is that of the staff who are friendly, customer focused and extremely polite. Well done all.
    1 person found this review helpful 👍

  • 5/5 Nicola D. 1 year ago on Google
    We are leaving today 😢, absolutely fantastic hotel!!! Loved it we came out for my for my daughters wedding on the 08-09-2022 was a perfect day, wedding planner and hotel staff that helped were amazing!! The food was amazing and I can be picky but there was something to eat every night for me, the hotel staff from cleaners , cooks, waitress, bar staff , entertainment team , hotel management were so friendly and went out of there way for you to enjoy your holiday!! We can't thank them anough for an amazing holiday and would defo recommend this loverly hotel, people have said on previous reviews rooms are a little outdated but I would rather have this with exceptional staff to make my holiday to cherish with great memories. They also made us a special dinner cooked in front of us for our anniversary too, you know its a great hotel when all of the staff have been here for a lot of years!! thats down to good management, communication and listning to there staff, THANK YOU LOUIS IMPERIAL BEACH for amazing holiday and look forward to coming back Again room 318 had the most amazing views too 😍 loved every minute ❤️ ♥️. Nicky and Stephen Dennis
    1 person found this review helpful 👍

  • 5/5 Brian A. 1 year ago on Google
    Quite simply this is an outstanding Hotel. We visited from the 2nd to the 10th October 2022 - room 260. The purpose of our visit was to witness our Daughter Julie marrying Ryan EDWARDS. The Hotel organised everything and it all went very well. The Hotel is blessed by having excellent staff who appear to delight in proving excellent and cheerful service to everyone. Food and drinks were faultless and our entire stay was memorable for all the right reasons! Thank you so much. We will certainly want to return next year!
    1 person found this review helpful 👍

  • 5/5 Inside My B. 1 year ago on Google
    We’ve only been here 3 days but we love it here. The staff are all friendly, the food has been great, the rooms are nice and perfectly clean with really comfortable beds. Room 235 has a nice view over the quiet pool and beach/sea. Location is great. Away from paphos but only 25 minutes to the harbour along the beach path. Perfect to work up an appetite for dinner. The entertainment team work hard to keep you entertained if that’s your thing. We had a massage in the spa which was brilliant, and the indoor pool is bath like warm.
    1 person found this review helpful 👍

  • 5/5 Joy F. 2 years ago on Google
    Wow what a beautiful place to stay. First time in paphos and us as a family were not disappointed. Our son also had his wedding here at this hotel and we’d like to thank the amazing staff who made our day perfect. Our stay was so brilliant we didn’t want to leave. The food was fresh, lots of choices available. Drinks were served by the pool so you could just relax and soak up the sun. The staff were so friendly and were always available to meet your needs. The hotel was immaculately clean throughout. Plenty of parasols scattered around the area to keep you in the shade. Cannot fault this hotel and it’s amazing staff. Our stay was perfect and look forward to re booking next year.
    1 person found this review helpful 👍

  • 5/5 Alyson B. 2 years ago on Google
    Just got bk from a lovely holiday/wedding. Beautiful hotel, staff very friendly + pleasant. Great food.
    1 person found this review helpful 👍

  • 5/5 Suzanne D. 6 months ago on Google
    Beautiful location. Staff are first class. The variety and quality of food is impressive. First time in an all inclusive that I haven't been desperate to eat elsewhere. Loved every minute and can't wait to return
    1 person found this review helpful 👍

  • 5/5 Sachin K. 6 months ago on Google
    The staff are amazing, Vicky at reception is exceptional! The only minor criticism is the rooms have very weak air con and there’s an additional daily charges for something basic like a safe. Other than that, great food, great pool and excellent entertainment. Lots for the kids
    1 person found this review helpful 👍

  • 3/5 Roy W. 7 months ago on Google
    Brilliant hotel with great reception , restaurants staff and the management they go very personal to please you. Rooms are very basic but you don't spend much time there. We were disappointed with the bar pool bar never opened at 10:00 waited each morning when staff arrived rude no apology. They letting people with proper glass in the pool.
    1 person found this review helpful 👍

  • 5/5 Lorraine W. 2 years ago on Google
    What a fantastic place to stay, from the time we arrived the staff were fabulous offering refreshments on arrival and taking our luggage to our room. We celebrated my partners birthday during our stay … the restaurant staff was excellent providing a cake and joined in the celebration. The hotel is in a lovely position with beautiful sea views. It is exceptionally clean and well sanitised. We couldn’t find fault with anything, the food was great everything was always fresh with plenty of choice to suit all tastes. We will definitely be back to this lovely hotel. Thank you x
    1 person found this review helpful 👍

  • 4/5 Stew S. 5 months ago on Google
    Stayed here with my older Sister & my elderly mother who travelled separately from me & after my horrendous delayed flight from Bristol I was greeted by them & by a member of staff with a bottle of lager & a rum & coke. Long day & very much appreciated!! Eventually went to my room to dump my bags which was ok although a little tired. Next morning I unfortunately had very little sleep due to a very noisy Air Conditioner unit which I reported asap as I am a very light sleeper. After much toing & froing they finally agreed that I wasn't making it up & got moved to a quieter room. So.....apart from that, I have got to say the food was absolutely incredible, Breakfast, lunch & Dinner...so flavoursome, perfectly cooked and a massive selection. I go abroad 2-3 times a year & have to say, the food was the best, by far, I have ever had on an all inclusive holiday. Other massive positive is the Entertainment team, and the bar staff....again, absolutely incredible & wherever you went, either sunbathing or waiting for the show or simply sat in reception, they would come up & ask you if you wanted a drink etc etc....absolutely fantastic!!! We actually got very close to the entertainment team & when we left we were waved off & actually felt like we were leaving new found friends. In summary, a fantastic hotel, fantastic staff, amazing food, brilliant service, loads of space & sunbeds dotted all over & comfy beds. My reason for a mark off was the front of the hotel has very little curb appeal, my issue with my air conditioning unit & felt it initially wasn't dealt with well enough & some of the reception staff were a tad miserable, but.....the positives far outweigh these couple of negatives.
    1 person found this review helpful 👍

  • 4/5 Tony K. 7 months ago on Google
    Nice hotel, just lacking that little something to elevate it to very good. Staff excellent, food very, very good. Empire Pool staff were fantastic and Alicja makes the best Mojito this side of the Caribbean. Hotel looks a little tired and dark in places. And evening entertainment is a definite miss. But great location, easy walk into town. Beach small and rocky. Just needs something to make it special, be it special dinners on the grass, live music etc.

  • 5/5 Alison R. 1 year ago on Google
    Lovely friendly staff from reception through to cleaning , nothing was too much trouble, food was great, very nice hotel , a special shout out to barstaff , Mary , Alise and the young lady with the purple coloured hair absolutely 💯 xxx

  • 5/5 Joanne C. 9 months ago on Google
    Had a fantastic holiday! The service is brilliant and we could not fault how attentive the staff were, would give more stars for this if I could!!. We could of just spent the days by the pool with endless drinks being bought to us. Followed by evenings sat on the raised decking staring out to sea being bought cocktails. Rooms are OK, beds are very comfortable. Food was great, lots to choose from and the breakfasts were fab. My one and only issue was the shower as the pressure wasn't great, oh and not enough coat hangers but we asked reception for more which was fine. Loved having the quiet pool but if you do have children there's always stuff to do in the busy pool. I would highly recommend the hotel and would love to return! Hope to see you again soon!!

  • 5/5 Alf N. 1 year ago on Google
    Staff and service was brilliant. Bedrooms could do with a bit of a revamp. But all in all we have no complaints. There are plenty of activities and shows to keep you happy. The food was excellent and the two specialist restaurants are amazing. Great location for getting out and about.

  • 5/5 Peter W. 1 year ago on Google
    This was our second visit to this hotel and we were equally delighted with our stay this time. The service is excellent in all areas, the food is plentiful and varied !! A special mention to the Entertainments Team, they are very professional and engaging !!! My wife had a birthday whilst staying there and they made her feel very special ! Thank you everyone. Peter and Jackie.

  • 5/5 Susan J. 1 year ago on Google
    Just had an excellent holiday at this hotel. Service, cleanliness, choice of food at mealtimes are amazing. Staff are so friendly. Amazing facilities, would definitely recommend and return.

  • 5/5 Phil C. 4 months ago on Google
    Well, what can we say about this beautiful hotel other than awesome. 1st time here with my missus and her daughter and partner and won't be our last. We had an amazing time, and couldnt fault a thing. Food 10, staff 10, accommodation 10, entertainment 10 cleanliness 10, and everything else 10. A lovely birthday cake for the missus and the restaurant singalong of Happy birthday made her day. We absolutely loved it here and can't wait to come back again. Thank you Christakis and all of your wonderful staff for helping make this a holiday to remember.

  • 5/5 Wendy and Julian F. 3 months ago on Google New
    Absolutely loved it. Staff so friendly & helpful. Whole place immaculate. First time abroad since becoming disabled and was very nervous however, I cannot wait to return!

  • 5/5 John G. 11 months ago on Google
    The location for the Imperial Hotel is superb for walking along the sea front into Paphos Town or walking towards the White Stone Church and where there is a special place you can watch the sun set. Buses are very regular buy a one day £5 bus ticket and you travel all around the island of the Greek Cypriot side. Food is very good and the hotel service is 5*. Entertainment is not as good as in previous years I would give 3*. Hopefully we will be going back and definitely the Louis Imperial

  • 5/5 Jenny G. 1 year ago on Google
    We have just returned from a two week holiday to the Louis Imperial Beach hotel in Cyprus and I can honestly say we have thoroughly enjoyed our stay from start to finish. The lovely warm welcome we received on our first day was amazing and the staff ensured a very easy check in process with a glass of bubbly also. Our luggage was in the room before we were which was a treat. The hotel offers a wide selection of food choices and is designed to cater for all tastes and requirements as well as being delicious. Special mention for the entertainment team Vicky, Polina, Romy and Denisa who are an amazing team and they made our holiday truly special as it was both my husbands 60th birthday and my birthday whilst there. The girls went above and beyond to ensure we had special birthdays with cakes on both and balloons with a card. Also when playing boules on the beach they took a chair down for me to sit in due to my bad knees each day and always checking if we were OK. . The evening entertainment was varied and enjoyable and we loved the quirky quizzes. Also special mention for Mary and Alisa who kept us in drinks throughout the day by the quiet pool, so thank you ladies Also. I can honestly say we will be delighted to visit the hotel again and hopefully very soon. Thank you for a very special holiday.

  • 3/5 DROUET P. 2 years ago on Google
    The hotel was probably at the top in the 80's but time is running fast. The prices are a bit high, however the buffet is good. .

  • 4/5 Dave G. 2 years ago on Google
    Spent 15 nights here and had a great time. The staff are fabulous and can't do enough for you. Big shout out to Vas the waiter at the Adult pool and Mario and Nemo from the entertainment team. Food was really good although more dining options would have been nice. Hotel is very clean but the room did feel a little dated. Highly recommended 👍

  • 5/5 Jacqui L. 2 years ago on Google
    Excellent hotel would definitely return !

  • 5/5 SC C. 2 years ago on Google
    Absolutely fantastic can't fault it, friendly staff nice food , perfect holiday / Son's wedding.

  • 5/5 [email protected] M. 2 years ago on Google
    Love this hotel very friendly staff. Very clean and tidy.

  • 5/5 Steve W. 2 years ago on Google
    Great holiday hotel good food great service and comfortable room all for a reasonable price. Would come back.

  • 5/5 Eric P. 2 years ago on Google
    This is an amazing place for a relaxing holiday. It's not the newest hotel but for us the best mix of everything. Squeeky clean all the time - generous sized rooms - great food - exquisite desserts - great location with plenty of space and nothing is too much trouble for hardworking staff. Oh and the view from the room over the sea was a treat. Watching sunset from a balcony was wonderful.

  • 5/5 Rachel M. 2 years ago on Google
    Best hotel Beautiful hotel with great staff made sure everything is fine. The entertainment very good for kids and adults variety and thanks for the Halloween program. Vicky and the management always on hand and has time to chat We definitely will be back

  • 5/5 Craig R. 2 years ago on Google
    Great hotel they no how to make you welcome just got back and yes I will go back

  • 5/5 Karolina S. 2 years ago on Google
    Lovely welcome, very friendly and warm welcome. Rooms are very clean, and food is really very good. Just enjoy your stay.

  • 5/5 Irene D. 1 year ago on Google
    A beautifully run hotel. Staff so obliging. A good choice food. Right on the beach. Sea rooms are superb

  • 5/5 Karen D. 2 years ago on Google
    Best hotel ever ! Had my wedding renewal there back in 2018. I have visited Louis imperial 3 time’s altogether. The staff really do look after you, the sun-beds are super comfy and plenty of them too. Food is amazing. Cannot fault it. Look forward to going back in September for my nieces wedding. I’ve missed you Louis imperial ! 💗

  • 4/5 jennifer c. 2 years ago on Google
    The spoiler of our holiday has been the awful weather, unusually cold for March. Great hotel if a little tired in places. The staff are excellent in all departments. Food and drink very good. We particularly enjoy the fun and games provided by the entertainments team.Rich, Klaudia, Mia and Matya. I would definitely recommend this hotel as value for money and a great location.

  • 4/5 Thandeka K. 2 years ago on Google
    Level 3 amazing view of the sea, staff were great. food, very delicious. we really had a fabulous time

  • 5/5 Georgia-Mae B. 2 years ago on Google
    Fantastic hotel! Very affordable for an all inclusive! Mini fridge in your room will be restocked everyday for free. Fantastic staff! Excellent entertainment for adults and children! Definitely a go to!

  • 3/5 olimpia g. 2 years ago on Google
    We request sea front view but we got car park view... The plug in bath is faulty (don't hold water) and pressure in shower very low do neither luck with quality shower or bath. Food and bar service very good. Spa part disappointed- we are here in 3 week of March and it's the coldest march for last 3 decades (according to coordinator) so you would expect that indoor facilities are prepared to keep customers experience on serten level - nop... We went to spa section no one on service desk; day before souna and jacuzzi was working, today no luck - waiting for someone show up to speak for 15 minutes and only because l thought it's maybe the person who speak on phone outside for last 20minutes... And yes the guy was supriced we want to use facilities - he said is upon request -no information about it on information board (it state from10 to19 we went about 15) so far not amazing experience if you seat next to jacuzzi in your jacket ( supposed to be 30°air temperature and water should be 31 - the feeling of water temperature was no more than 20)and souna need min 30 Min to warm up - outside is raining. Room services is good, cleaning ladies are quick and precise with dose of personal touch.

  • 4/5 rachel t. 2 years ago on Google
    Beautiful surroundings lovely staff and food. All very helpful and courteous. Just a shame all the guests don't wear masks in the restaurant, swooning over the food on display,selfish

  • 5/5 Phil V. 2 years ago on Google
    3rd visit cannot fault the hotel, food variety and quality excellent and the staff friendly and helpful. Cleanliness clearly a priority entertainment reduced but the entertainment team worked hard to provide a good mix. I was unfortunately taken ill but the manager and Vicky visited me in hospital and nothing was to much trouble now I've returnedto the hotel the support has continued thank you.If you like a relaxing holiday in the sun the Imperial would be hard to beat,any problems so much help

  • 5/5 Jasmine F. 1 year ago on Google
    Absolutely superb hotel. Customer service was outstanding and their attention to detail in regards to allergy awareness was brilliant. My meals were cooked out the back to avoid any cross contamination at the buffet. Can't wait to visit again 😁

  • 5/5 David W. 1 year ago on Google
    Arrived 2days ago never been to a hotel where I had a warm welcome and a reception party at the door staff.are excellent nothing is to much for them.they made our friend a birthday cake it was outstanding I never been to Cyprus before but one thing is for sure it won't be the last time. Dave .room 262


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