3/5 Alicia 9 months ago on Google
Positives:
Wonderful
location:
I
liked
being
right
on
the
beach
promenade
next
to
other
lovely
resorts.
It
was
easy
and
accessible
to
see
the
sunset
every
night.
The
grounds
of
the
hotel
were
spotless
and
clean.
Concierge
service:
Easy
to
communicate
in
the
months
leading
up
to
our
reservation.
They
were
very
helpful
and
responsive
to
any
questions
we
had
about
the
resort
itself
or
Cyprus.
They
were
able
to
seamlessly
book
us
a
taxi
to
the
farther
airport.
They
also
booked
us
a
wonderful
tour
through
a
local
company.
We
were
able
to
easily
coordinate
laundry
service
with
the
concierge
as
well.
Food
options:
The
pool
bar
and
restaurant
had
nice,
reasonably
priced
food
options
throughout
the
day.
It
was
fresh
and
tasty
every
time
we
ordered.
Negatives:
Room
location:
I
chose
garden
view
and
I
was
given
a
room
on
the
ground
floor.
I
had
no
issues
with
this
except
that
the
patio
area
was
right
next
to
the
parking
lot
and
didn’t
have
enough
plants
and
trees
to
ensure
privacy.
I
tried
to
have
a
work
call
over
zoom
in
the
patio,
it
was
very
distracting
because
people
were
walking
by
and
could
see
and
hear
me
on
my
calls.
I
couldn’t
focus
on
my
work
because
of
this.
Housekeeping:
The
daily
housekeeping
service
was
not
to
my
standards.
In
fact,
when
we
arrived
the
bathroom
mirror
was
not
clean
and
remained
dirty
with
stains
for
our
trip.
One
day,
the
housekeeper
left
a
used
rag
on
the
bathroom
counter
next
to
our
cosmetics
and
toothbrushes.
Also,
full
containers
of
complimentary
soap
were
oddly
taken
away
by
the
housekeepers
and
not
replaced.
Also,
upon
check-in
there
is
fruit
in
the
fridge
as
a
welcome
gesture,
but
our
fruit
had
mold.
I’m
not
sure
if
this
is
the
housekeepers
responsibility,
but
it
certainly
showed
a
lack
of
attention
to
detail.
Pool:
Honestly,
I
felt
like
the
pool
could
use
renovations.
This
was
disappointing
because
it
looked
amazing
in
pictures
(it’s
why
I
booked
this
resort!).
But
I
felt
like
it
was
outdated
and
small,
especially
compared
to
the
nearby
resorts.
For
these
reasons,
I
have
to
give
the
resort
a
3/5.
I
wanted
to
love
it
but
in
the
end
I
felt
like
there
may
have
been
better
resorts
to
stay
in.