2/5 Dubious R. 2 years ago on Google
The
spa
resort
was
a
mixed
bag
of
emotions.
Initially,
the
service
seemed
to
be
good
and
staff
was
friendly,
and
the
food
was
delicious.
However,
the
next
days
started
to
get
worse
in
terms
of:
-
service
(the
staff
were
not
friendly
in
general);
-
miscommunication
(We
booked
full
board
with
free
breakfast,
lunch
and
dinner,
only
to
be
informed
that
our
lunches
were
limited
to
15
euros
per
person.
Also,
free
sulphur
bath
treatment
each
day
per
person
is
only
for
45
minutes,
so
be
mindful
what
they
tell
you
in
regards
to
the
treatments
they
offer
you);
-
condition
of
sulphur
baths
(no
clear
instructions
on
how
to
use
the
sulphur
bath
equipment
and
the
state
of
those
equipments
is
not
an
acceptable
level
where
some
are
not
functioning
properly,
which
suggests
no
maintenance
is
made);
-
rooms
(the
rooms
were
very
small
from
what
we
were
told;
baths
are
minuscule
and
the
general
level
of
cleanliness
is
not
at
a
satisfactory
level);
-
conditions
of
stay
(we
were
promised
a
free
bottle
of
water
per
day
which
was
only
given
to
us
on
the
day
of
arrival,
we
did
not
get
any
water
otherwise;
one
of
the
card
keys
to
the
door
room
did
not
work;
shampoos
and
gels
that
were
promised
to
be
changed
every
day
were
not
changed
or
added.
Generally
speaking,
we
got
an
impression
the
hotel
was
saving
money
on
their
customers).
-
restaurant
food
(the
food
was
generally
good
but
after
the
first
day
we
were
told
that
we
would
not
be
able
to
choose
the
food
we
wanted
but
we
would
be
given
a
fixed
menu
(this
is
the
usually
a
case
for
very
good
restaurants
who
can
do
that
but
this
is
not
the
case)).
-
waiting
time
(we
had
to
wait
for
the
food
more
than
20
minutes).
Generally
speaking,
the
stay
was
a
disappointment
and
the
only
good
things
to
mention
is
the
nature,
surroundings
that
look
great;
the
food
was
generally
good
and
delicious.
Otherwise,
we
will
not
returning
to
this
spa
resort
any
time
soon,
and
a
lot
is
left
to
be
desired.
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