Sarita's image

Sarita's

Restaurant Mexican restaurant Tex mex restaurant Latin american restaurant

😠 Couldnt give this no stars, i ordered online for pickup, paid and tipped $43.41, got confirmation that they received my order and that it would be ready in 20-30 mins. Got to the restaurant and one of the girls looked confused when i told her i had ordered online. She asked which app we ordered from... People often mention ordered, restaurant, asked, waitress, karaoke, paid, service, beers, bucket,


Address

82 President St, Passaic, NJ 07055

Website

ordersaritas.com

Contact

(973) 470-0473

Price rating

$$ $$

Rating on Google Maps

3.50 (251 reviews)

Open on Google Maps

Working Hours

  • Saturday: 11 AM to 10 PM
  • Sunday: 11 AM to 10 PM
  • Monday: 11 AM to 10 PM
  • Tuesday: 11 AM to 10 PM
  • Wednesday: 11 AM to 10 PM
  • Thursday: 11 AM to 10 PM
  • Friday: 11 AM to 10 PM

Featured Reviews


Frequently mentioned in reviews: ordered (10) restaurant (9) asked (9) waitress (8) karaoke (6) paid (6) service (6) beers (6) bucket (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Martha M. 3 years ago on Google
    I liked to come with my husband to eat and drink some margaritas and listen to karaoke. But last night we saw it was a total disappointment, the salmon I ordered was rotten, the waitresses were sitting at the tables with customers drinking beer, it is no longer a restaurant to go to enjoy a moment and it is a bar style. total disappointment.
    3 people found this review helpful 👍

  • 1/5 Cynthia F. 2 years ago on Google
    Couldnt give this no stars, i ordered online for pickup, paid and tipped $43.41, got confirmation that they received my order and that it would be ready in 20-30 mins. Got to the restaurant and one of the girls looked confused when i told her i had ordered online. She asked which app we ordered from and still looked confused but asked me whether i had already paid and asked what i had ordered, wrote it down and walked away. I left the restaurant to go wait in my car, went back after 20 mins and my food was still not ready!!!!! I then spoke to the manager, who told me they never received the order and that she couldn't help me. Said to me "that's why you should of called the restaurant to place your order". Horrible place, overpriced food and they steal. Don't come to this place, it's not the only mexican restaurant in Passaic.
    3 people found this review helpful 👍

  • 1/5 Jim M. 1 year ago on Google
    If I could rate this a 0 I would have. The food was horrible, the margaritas were horrible, specially at $12 each. The service was more than horrible, the witness was more concerned with sitting with her friends and drinking beers rather than doing her job. When the bill came there was an extra $30 that the waitress could not explain said it was tax. The atmosphere is loud really bad karaoke.
    2 people found this review helpful 👍

  • 1/5 Gustavo T. 1 year ago on Google
    Food was aii. Drinks are very expensive. They tip them self like at least 20$ on ur tab. They need better dj. !
    2 people found this review helpful 👍

  • 1/5 Miguel P. 1 year ago on Google
    Went to this restaurant Friday night and was the worst place I've ever been to for a meal and a drink. First I'll start off by saying that they're serving low level drinks and selling as top shelf ,Second thing i witnessed was the the owner who happens to be a lady seemed to be drunk and was screaming at a waitress and went as far as pushing her not caring that there were people at the restaurant but not to say that that was the worse thing, her actions towards her employee was by far unacceptable.The poor waitress cried so deeply and was so hurt by this ladies actions and she (the owner) showed no remorse and just kept screaming and pushing the waitress. She then walked out crying so hard and she had that look of disbelief on her face. That was so not cool and I'm surprised they didn't call the police because the owner of that restaurant deserved to get arrested for her actions that night. I emmediately left and saw her outside still crying calling someone to pick her up.I asked her if she needed help and why not call the police and her response was that she didn't want to deal with law enforcement and courts so she'd rather walk away, she also mentioned that the owner had previously slapped another employee a couple of weeks before that incident. Do not support this lady,She doesn't deserve the support of the community. In my opinion she's a horrible person!
    2 people found this review helpful 👍

  • 1/5 Mackensie L. 2 years ago on Google
    I’d go lower but that would mean someone could answer the phone and help me. I ordered $71.00 of entrees for dinner around 11pm to be delivered, paid, tipped EVERYTHING. Only for the food to never show up, and when I call to ask for any information that same night they tell me their online ordering doesn’t work. So I’m out $70 w no help. No customer service. Couldn’t even talk to ANYONE. They ignored my calls, and said they spoke no English and that no one in the establishment could help me. At all.
    2 people found this review helpful 👍

  • 5/5 Karen S. S. 2 years ago on Google
    I absolutely love tacos and have tried many places in Passaic NJ. I came to SARITA’S on Presidential St and by far one of the best tacos ever,, a lot of meat and most importantly FlAVOR!! The service was also pleasant and extremely attentive! Will be back!!
    2 people found this review helpful 👍

  • 4/5 ROMELFX 4 years ago on Google
    The food was great I got a churrasco a little pricey for the size but had great flavor. If you like karaoke this is a spot for you. If not do t go because the music it’s loud and some persons are good dinger but some of them are bad really bad.
    1 person found this review helpful 👍

  • 1/5 jackie r. 2 years ago on Google
    Ordered online $40 worth for pickup already paid, i get there and they tell me that there website is down and that they didnt receive anything , one of the waiters asked me what i ordered and she wrote down wat i ordered and asked me if i paid for it already which i did and i left for like 20 minutes because they asked if i was ok with waiting for the food , when i got back the manager was there and she said she couldnt help me with anything that their system was ‘down’ and told me thats why i shouldve ordered through the phone, im trying to explain what happened but the manager had mad attitude she refused to give me any of the food that i paid for and refused to give me my money back.
    1 person found this review helpful 👍

  • 1/5 Ronin m. 1 year ago on Google
    Worse place ever, bad food, lound bad karaoke even worse service and drinks. Check your bill they over charge.
    1 person found this review helpful 👍

  • 3/5 darrell s. 1 year ago on Google
    It was OK. Karaoke could've been better, but food was good & service was excellent.

  • 1/5 Adriana f. 1 year ago on Google
    BE CAREFUL WHEN PAYING WITH CARD ! WENT THIS WEEKEND ORDERED A BUCKET OF BEER WHICH WAS $40 AND IF I PAID WITH CARD WAS $52, SO I DECIDED TO PAY IT CASH AND THEY STILL CHARGED MY CARD.

  • 3/5 Jenna S. 5 months ago on Google
    They better be careful they don't get there license suspended due to serving liquor before hours or after hours and serving customers already heavily intoxicated WHEN THEY COME IN THE DOOR IF THEY ARE DRUNK I Think YOUR SUPPOSE TO DENY ALCOHOL/LIQUOR TO THAT INDIVIDUAL. They are setting them selves up for a lawsuit because you never know when your being WATCHED or investigated UNTIL ITS TOO LATE. ID ADVISE THIS ESTABLISHMENT AND OTHER ALIKE IF YOU ARE DOING THIS BEHAVIOR CONSIDER THIS A ⚠️ WARNING. WATCH YOUR STEP.

  • 5/5 Lady J. 8 months ago on Google
    I visited this establishment today for the first time. The waitress was phenomenal, professional, and perfect. Our food service was great! A credit card was used and I haven’t seen any illegal activity done yet- however, the food is pricey but so worth it. We ordered 4 Chicken tacos 4 Steak tacos and Nacho Supreme. It was delicious! The best time to go is around 2PM and on.

  • 4/5 Esperanza C. 5 months ago on Google
    It is a good place I just good food and karaoke ,music I just want to say dj have to be same with all customer's cuz we are important same like everyone ...

  • 1/5 Joel P. 7 months ago on Google
    Visited this location for karaoke and drinks with friends. From the moment I sat at the table, I asked the waitress how much a bucket of beer was, she said $40 for 6 beers. I requested a bucket, and while I looked at the menu, it read that beers were $6 each. I asked the waitress why the bucket was $40 for 6 and not the $36 it would normally cost, her response was that “the price is what it is” (in Spanish). My group finished the bucket and we continued ordering individual beers, which totaled to another 6 beers. She charged us another $40 for 6 individual beers, because according to her “it was another bucket”. She couldn’t answer what the additional $4 for each bucket was for. Service was slow and when time to pay came by, she stated “you can only pay cash because my system is down”. I had to walk 2 blocks away to the closest ATM because all the local stores around with ATM’s were closed at 1am. P.S. Parking is disastrous here!!

  • 1/5 sebastian v. 9 months ago on Google
    Thieves! Aside from the food being a bit over pricy; waitresses are ready to over charge you. Taking advantage of the people who are under the “influence.” I personally lost my debit card few weeks ago in this restaurant and several charges were imposed on such (for personal purchases of one of this waitress.) Do yourself a favor and stay away from this place.


Call (973) 470-0473 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Beer
    • ✓️ Wine
    • ✓️ Coffee
    • ✓️ Alcohol
    • ✓️ Cocktails
    • ✓️ Quick bite
    • ✓️ Hard liquor
    • ✓️ Comfort food
    • ✓️ Small plates
    • ✓️ Happy hour food
    • ✓️ Healthy options
    • ✓️ Late-night food
    • ✓️ Happy hour drinks
  • Popular for
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Breakfast
    • ✓️ Solo dining
  • Accessibility
    • ✓️ Wheelchair accessible seating
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Catering
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeout
    • ✓️ Delivery
    • ✓️ Drive-through
    • ✓️ No-contact delivery

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