1/5 Sergi S. 2 years ago on Google
(Translated
by
Google)
Well,
it's
better
to
explain
it.
On
02/28/2022
I
called
in
the
morning
to
make
an
appointment
for
my
10
month
old
son
because
he
had
a
fever.
On
the
third
call,
they
take
care
of
me
and
schedule
an
appointment
for
their
doctor.
They
ask
me
about
the
symptoms
(which
I
don't
know
how
much
they
have
to
do)
and
I
tell
them
that
I
have
been
having
a
fever
and
no
more
symptoms
for
2
days.
No
problem.
I
show
up
at
6pm
at
the
Àptima
Sant
Cugat
center
and
at
the
counter,
when
I
leave
the
card
they
ask
me
again
about
my
son's
symptoms.
I
tell
them
that
he
has
a
fever
and
that
COVID
had
passed
a
month
ago.
From
that
moment
on,
they
refuse
to
take
care
of
my
son,
apologizing
that
this
is
a
"COVID
FREE"
center.
I
ask
them
for
explanations
as
to
why
I
am
paying
a
mutual
society
to
visit
my
children
and
at
the
same
time
why
if
this
control
exists
they
do
not
inform
me
directly
when
it
is
time.
They
tell
me,
of
course,
that
this
is
a
call
center,
and
they
don't
know
it.
All
in
all,
the
receptionist
calls
the
doctor
and
the
doctor
refuses
to
visit
him
on
suspicion
of
COVID
and
they
tell
me
to
go
to
the
CAP.
The
truth
is
that
from
that
moment
on
I
decided
that
I
would
never
go
back.
Beyond
the
care
at
the
CAP
that
was
correct,
and
then
at
the
Hospital
General
de
Catalunya
which
was
excellent,
the
treatment
received
and
taking
into
account
that
a
10-month-old
baby
was
involved
leaves
much
to
be
desired.
PS:
It
was
not
COVID
(Original)
Bé,
és
millor
explicar-ho.
El
28/02/2022
truco
al
matí
per
demanar
hora
pel
meu
fill
de
10
mesos
perquè
tenia
febre.
A
la
tercera
trucada,
m'atenen
i
em
programen
hora
per
la
seva
metgessa.
Em
demanen
els
símptomes
(cosa
que
no
sé
fins
a
quin
punt
han
de
fer)
i
els
hi
explico
que
porta
amb
febre
i
sense
més
símptomes
des
de
fa
2
dies.
Cap
problema.
Em
presento
a
les
18h
al
centre
Àptima
Sant
Cugat
i
al
mostrador,
al
deixar
la
targeta
em
tornen
a
preguntar
els
símptomes
del
meu
fill.
Els
hi
explico
que
té
febre
i
que
havia
passat
la
COVID
feia
un
mes.
Des
d'aquell
moment
es
neguen
a
atendre
al
meu
fill,
excusant-se
en
que
allò
és
un
centre
"COVID
FREE".
Els
hi
demano
explicacions
de
perquè
estic
pagant
una
mutua
per
visitar
als
meus
fills
i
a
la
vegada
per
què
si
existeix
aquest
control
no
ho
informen
directament
a
l'agafar
hora.
Em
diuen
que
clar,
que
allò
és
un
call
center
i
no
ho
saben.
Total
que
la
noia
de
recepció
truca
a
la
doctora
i
la
doctora
es
nega
a
visitar-lo
davant
la
sospita
de
COVID
i
em
diuen
que
me'n
vagi
al
CAP.
La
veritat
és
que
des
d'aquell
moment
vaig
decidir
que
no
hi
tornaria
més.
Més
enllà
de
l'atenció
al
CAP
que
va
ser
correcta,
i
després
a
l'Hospital
General
de
Catalunya
que
va
ser
excel·lent,
el
tracte
rebut
i
tenint
en
compte
que
hi
havia
involucrat
un
nadó
de
10
mesos
deixa
molt
a
desitjar.
PD:
No
era
COVID
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