I went to the emergency room on Saturday and waited an hour and a half to see a doctor. There was no one else in the waiting room at the time I arrived, and during that waiting entire time, not one single patient's number was called. When I did finally see Dra. Meggy Mafalda Clocchiatti, it was the worst experience I've ever had with a doctor in my life. She was rude, unprofessional and tactless, and treated both me and my boyfriend very badly for no reason. The experience we had with her was so shocking that I stayed another hour at the hospital, even though I felt so sick and horrible, just to file a formal complaint in the hope that she will never treat another patient the way she treated us again.

(Translated by Google) First the doctors lie or omit the procedures and they do not listen to the patients, second I have food joys and no day I saw a nutritionist to see my food and understand my condition since I do not have pancreatic enzymes and they call me still and more or less they understood and I had to explain that I could and I couldn't. Weird, the doctors have zero respect, one yelled at me and even told me to medicate yourself. The doctor who did the procedure with luck appeared when he had been notified at 4 in the afternoon, he did not come to see me the other day. They have many shortcomings both of doctors and hotels (Original) Primero los medico mienten u omiten los procedimientos y no escuchan a los pacientes, segundo tengo alegrías alimentarias y ningún día vi una nutricionista para ver mi comida y entendiera mi condición ya que no tengo enzimas pancreaticas y se cocina me llama an y más o menos entendían y yo tenía que explicar que podía q y que no. Raro, los médicos tiene cero respeto uno me grito y hasta me dijo mediquese usted sola. El médico que hizo el procedimiento con suerte se apareció siendo que le habían avisado a las 4 de la tarde no fue hasta el otro día a verme. Tienen muchas carencias tanto de los médicos, como la hotelerias

Terrible experience. My wife was sick, we went to emergency, after hours doctor saw her. Then long time waiting to do the exam.Ive talked to the receptionist about the time we were there and she seemed to no care that we were around 3h there. I do NOT recommend this hospital, specifically the emergency which should be efficient and definitely it is not! Hope other people sick doesn't experienced the same like my wife because it is no good.

I normally don't speak or write of my experiences as concerns hospitals in any city or town. Regardless of the details or place. But I will tell you... just a sprinkle... Just ..a spoonful 😉 About this one. It looks just like any other private hospital. Certainly nothing special or to speak of as concerns the actual hospital appearance.. It's full of...D.o.c.t.o.r.s It's full of N.u.r.s.e.s 😉 ......... It's even full of medical e q.u.i.p.m.e.n.t. 😲😲😲 As you can ALREADY imagine ☺️😉 Yet... What you can't see 🙈... What you can't know... unless you actually go inside or have the really BAD LUCK to be "invited" here... 😒😒😒 Are the hearts... The lungs... The kidneys... T.h.e. Human spirit The truely important part of a hospital 🏥😊 Honestly... If one could have a huge X ray machine so as to see inside, not only the hospital building but also ...the "Super Power" of even perhaps, X-RAY vision... Yeah. Superman X-ray vision... You'd find... You'd see... You'd feel... You'd understand... Those hearts, those lungs... The people WHO take care of you. Are just as human as you and THEY CARE .. Those hearts ...beat Those lungs... breathe Those kidneys...work For someone, they don't know absolutely at all, if only but for a moment.... So, who, really has the X-ray vision??? Unfortunately and perhaps not so unfortunately... .Nobody. And you know what? It doesn't matter. You don't need to have super powers or Superman X-RAY vision...to see these.. Lungs Hearts Kidneys Bones Muscles... Because, they not only care, they SHOW it... It's written all over their faces...and in every single little detail they do. So, you really, honestly... don't need to be superman or any other super hero at this hospital... To see that the best part of this building or hospital is as simple as... HUGE Hearts Lungs Kidneys Bones Muscles Simple...human....beings Working hard, very very hard.. Shining 🌟🌟🌟 For YOUR OWN..... Hearts Lungs Kidneys Bones Muscles 🌺🌺🌺 Summary: I'm very happy with the service and care given here. 😊 And if you need to know, the location and facilities are great too. 👩‍⚕️

Don't take the negative reviews too seriously. This hospital and their staff are literally amazing. We gave birth to a baby and both the room, nurses and doctors were incredibly kind, professional and available, night and day. Special thanks to Carmen (madrona) and Pilar (nursery) who were the best health professionals we've ever met. They would explain anything with the greatest patience and professionalism. However, all others were great too, so kind and carey. The hospital is very clean, rooms are brand new and decently sized. If I really gave to find something negative (and trust me, it's hard) maybe they could use a bit more staff in the admission department. However, if you call them, they sort you out in no time. VIP service, thanks again!

(Translated by Google) Both the treatment received by the staff and the medical team was excellent on my first visit. Update: Unfortunately, I could not be treated here because I did not authorize the insurance of the culprit of the traffic accident. Due to that first visit, I requested that prices be indicated to treat me privately, and I am still waiting for someone to call me to give me prices and to make an appointment to deal with the aftermath of the accident ... Very disappointed, really. (Original) Tanto el trato recibido por el personal como el equipo médico fue excelente en mi primera visita. Actualización: Lamentablemente, no pude ser tratada aquí porque no autorizaba el seguro del culpable del accidente de tráfico. Debido a esa primera visita, solicité que me indicasen precios para tratarme de forma privada, y aún estoy esperando que alguien me llame para darme precios y poder concertar cita para tratar las secuelas del accidente... Muy decepcionada, la verdad.

(Translated by Google) Painful. On the phone the voice-over hangs up if you choose to speak with other departments. I've been to the hospital, no one at the reception ground floor. Nobody on the doctor's floor. I have managed to find the analytical area, nobody attending ... I have not resolved my question with Dr., nor have I been able to do the analysis ... at 6:00 p.m. (hours until 7:00 p.m.). Ghost hospital. A shame (Original) Penoso. Al teléfono la locución te cuelga si seleccionas hablar con otros departamentos. He ido al hospital, nadie en recepción planta baja. Nadie en la planta de consultas médicas. He logrado encontrar la zona de analíticas, nadie atendiendo... no he resuelto mi duda con la Dra, ni he podido hacerme la analítica... a las a las 6 de la tarde (horario hasta las 19h). Hospital fantasma. Una pena.

(Translated by Google) Terrible experience. We went to test for Covid. On the web they say that they give you the PCR on the day and it is not true. You arrive and they do not advise you on which test they recommend. They tell you the prices, they make you pay in advance and when you ask them to take your temperature when you have already paid and they do the test they tell you: "we don't do that here." In a hospital where you go to get tested for Covid, they can't take your temperature? Even in the subway they do. Nefarious, regrettable and very expensive experience. You are restless and willing to pay a fortune and they do not treat you well. We will never go back there. (Original) Malísima experiencia. Fuimos a hacer prueba de Covid. En la web dicen que te dan la PCR en el día y no es cierto. Llegas y no te asesoran en cual es la prueba que te recomiendan. Te dicen los precios, te hacen pagar por adelantado y al pedir que te tomen la temperatura cuando ya has pagado y te hacen el test te dicen: “aquí no hacemos eso”. En un hospital donde vas para hacerte prueba de Covid no pueden tomarte la temperatura? Hasta en el metro lo hacen. Experiencia nefasta, lamentable y carísima. Vas inquieto y dispuesto a pagar un dineral y no te tratan bien. No volveremos ahí jamás.

PLEASE, READ BEFORE YOU GO THERE. Most horrible and irresponsible hospital. Today I came out BLEEDING a lot after PCR test they did to me. Lady just insert the stick so dip with so much anger. For last 2 years I've done more then 20 times PCR in different countries do to travel reason. I'm telling that she really wanted to hurt me. It's not by mistake happened. She and doctor as well were not really sorry. Word sorry barley came out from their mouth. I'm crying, bleeding, doctor writing something in computer. She left. I'm steel bleeding and then doctor asking like it bothered him "Are you steel bleeding"?. Then he left came back in 2-3 minutes and put some medicine to spot my blood. Worst experience. People are so angry there. I will never come back there. And I don't recommend you to go.

One and a half hours of waiting time. 3 minutes with the doctor. 180€. Why go to a private hospital if it’s like this?

The hospital is not bad, but there are a couple of professionals that I did not like at all. I had an ultrasound here and the doctor didn't even give me 2 minutes. Very arrogant and stupid. Then I searched for his credentials on Google and not only did I not find any review of this doctor, but I found a photo of him at a party, totally unprofessional. He is a Latin American doctor, I don't remember his name. Then, another day I came to a consultation with an ENT after having had an accident and instead of prescribing tests, in order to check my neck, he almost strangled me, pressing on my throat until I was out of breath. I had it worse than when I had the accident and I still have after-effects, my neck full of marks and unbearable pain, like right after the accident. Who thinks of hurting a vital organ right after a trauma?

They have treated me in an exquisite manner in the Emergency Department at the Clínica del Pilar and I have been very grateful.

Attention is fatal. They cancel an appointment with a doctor and give me another one with another doctor at the same time as other people. I arrive and I have to go last even though I had explained that I had to go to work and that I didn't have much time. The person in charge of the reception Paqui Hernández is terrible and will do anything. They play with people's time.

(Translated by Google) POOR MATERNITY STAFF We still have tonight left. I wanted to wait for tomorrow, but there are things the hospital needs to fix. We came for mutual, and our doctor, midwife, GREAT !! GREAT operating room staff, we had a scheduled cesarean section and being first timers, everything was perfect, we were calm. And all great. The question of my complaint was from reaching the second floor. Perfect and new facilities Personal: First night attendants were better than better, they helped us calm down our daughter, and we felt comfortable and safe. After the last three nights with the nurse on duty, very bad, if it weren't for my wife had the wound from the operation, I would have taken them home. I do not know the name but I will describe her, a lady approximately 50-something years old, medium curly hair and glasses, thin complexion and normal height, A HORROR OF TREATMENT, I suppose she studied in the 60s and very hard with my daughter, to the point of giving him 3 hard slaps (which they do to some of us and it would hurt), according to her why she was drowning. Which is not the case, since I am also a health worker and I know how to differentiate it, our girl needed a food supplement and we gave her with a syringe and a small cannula, something that has to be put a centimeter or two inside her mouth and when I noticed he put about two inches into it. Seeing all this and without giving any explanations, I took my daughter and took her out of his arms. We were left in stock and my wife and I decided that I would never touch it again. He did not treat with affection, it seemed that it was a box instead of a newborn. Commenting that he heard crying and it helped us to relax ... and thus it does not help. The nurse in the afternoon is also very good, and the girl who is in practice better to cut hair ... commenting on one of the times I went to look for them at the infirmary control why my daughter had spasms and we were scared ... he said verbatim "again"! Complaining. The Nurse of the weekend in the morning was super attentive and gave my wife some creams for her breast. Girl in her 30s, tall and really cool. And the nurse of about the same age dark skin color super good. The rest of the staff? It only fulfills its function, then they remain in control sitting down, talking and with the mobile. The day of my wife's first shower, they left things in the bathroom and said it's for you when you take a shower, who understands? I repeat again, less badly that being a sanitary I have the notions to help her and not leave her or walk alone because she fell, then without helping us at that moment with the girl. My wife asked to lie in bed, to help her and the answer was: if you lie down when you want and they left. I mean a total unconcern The cleaning staff is amazing honestly, polite and respectful. The only ones that knocked on the door to enter. Television has to be paid for, it seems silly ... but the fact is that you are already paying to be there and they still want more ... when I have been to other clinics and this has never happened. Summary, I would not have a child again here, why the stay has not been very good and if it has been saved it has been because of the few professionals who had been attentive. Very unhappy, but we have finally moved on from the subject and we preferred to manage the 3 of us. But above all the Nurse at night on the weekend Friday 11/13. Saturday 11/14. Sunday 11/15, a HORROR, the WORST, we didn't let her get any closer to my daughter. A lady raised in the old way and she can't be like that. We will post a claim sheet directly to it. (Original) MAL PERSONAL DE MATERNIDAD Todavía nos queda la noche de hoy. Quería esperar a mañana, pero hay cosas que el hospital debe solucionar. Veníamos por mutua, y nuestro doctor, comadrona GENIALES!! Personal de quirófanos GENIALES, tuvimos una cesárea programada y siendo primerizos, fue todo perfecto, estábamos tranquilos. Y todo genial. La cuestión de mi queja fue a partir de llegar a segunda planta . Instalaciones perfectas y nuevas Personal: Auxiliares de la primera noche fueron mejor que mejor, nos ayudaron a calmar a nuestra hija, y nos sentimos cómodos y seguros. Después de las otras tres últimas noches con la nurse de turno, malísimo, si no fuera por qué mi mujer tenía la herida de la intervención, me las hubiera llevado a casa. No se el nombre pero la describiré, señora aproximadamente de unos 50 y pico de años, media melena rizada y gafas, complexión delgada y estatura normal, UN HORROR DE TRATO, supongo que estudió en los años 60 y muy mano dura con mi hija, hasta el punto de darle 3 cachetes duros (que nos lo hacen a alguno de nosotros y nos dolería), según ella por qué se ahogaba. Cosa que no es así, ya que soy yo también personal sanitario y lo sé diferenciar , nuestra niña necesitaba suplemento alimentario y le dábamos con una jeringa y una cánula pequeñita, cosa que se ha de meter un centímetro o dos dentro de su boca y cuando me di cuenta le metió aproximadamente cinco centímetros. Al ver todo esto y a parte sin dar explicaciones ningunas, cogí a mi hija y se la saqué de los brazos. Nos quedamos en stock y decidimos mi mujer y yo que no volvería a tocarla. No trataba con cariño, parecía que fuera una caja en ves de una recién nacida. Comentando que escuchaba llorar y nos ayudaba a que se relajara..y así no ayuda. La nurse de la tarde también muy buena, y la chica que hay de prácticas mejor que vaya a cortar pelos ...comentando una de las veces que fui a buscarlas al control de enfermería por qué mi hija hacia uno espasmos y nos asustamos..dijo textualmente "otra vez"! Quejándose. La Nurse del fin de semana por la mañana genial super atenta y le dio unas cremas a mi mujer para el pecho. Chica de unos 30 años, alta y genial la verdad. Y la enfermera de aproximadamente la misma edad color de piel morena super bien. El resto del personal ? Cumple nada más su función, luego siguen en el control sentadas hablando y con el móvil. El día de la primera ducha de mi mujer, dejaron las cosas en el baño y dijeron es para ti cuando te duches, quién lo entiende ? Vuelvo a repetir , menosmal que al ser sanitario tengo las nociones para ayudarla y no dejarla ni andar sola por qué se caía, luego sin ayudarnos en ese momento con la niña. Mi mujer pregunto para acostarse en la cama, que le ayudarán y la respuesta fue: si túmbate cuando quieras y se marcharon. Osea una total despreocupación El personal de limpieza increíble la verdad, educadas y respetuosas . Las únicas que picaban a la puerta para entrar . La televisión se tiene que pagar, parece una tontería..pero el echo es que ya estás pagando por estar ahí y aún quieren más ...cuando he estado en otras clínicas y esto jamás ha pasado. Resumen, no volvería a tener un hijo aquí, por qué la estancia no ha sido muy buena y si se ha salvado ha sido por las pocas profesionales que habían que han estado atentas. Muy descontentos , pero finalmente hemos pasado del tema y preferíamos apañarnos nosotros 3. Pero sobretodo la Nurse de noche del fin de semana viernes 13/11 . Sábado 14/11 . Domingo 15/11, un HORROR, lo PEOR, no dejamos que se acercara a mi hija más. Una señora criada a la Antigua y no puede ser así. Pondremos una hoja de reclamaciones directamente a ella.

I have had multiple surgeries in Pilar and have been here a number of times to the emergency room. The only positive thing I have to say is that it has private rooms with private bathrooms. I had an operation in August at Pilar which has left me with a number of following complications. Ones I was not aware could happen. Following the August surgery I ended up in ER in October and stayed for 5 nights, we were told I would see an endocrinologist, I didn't see one for months following. After the 5 days in emergency I was discharged feeling just as awful as I did when I arrived. It's an awful hospital. Go anywhere else. After my experiences here, I have chosen to change hospitals, thankfully I have Cap and I am able to go to Sant Pau. In El Pilar, they don't seem to care about the patient at all! All my times in emergency I have only come across one doctor that was kind and helpful. The rest were impatient and couldn't care less if you were in pain. I will never go back!

(Translated by Google) I had a hyperhidrosis operation on Wednesday October 21 and I can only thank all the staff from administration to operating room staff great everything thank you very much (Original) Tuve una operación de hiperhidrosis el miércoles 21 de octubre y solo puedo dar las gracias a todo el personal desde administración a personal de quirófano genial todo muchas gracias

The worst experience ever. My boyfriend had a headache and noise in ears. Doctor do not speak English at all, we sad that we don’t understand him and he just got angry and told us to get out, told nothing about what to do and how to get rid of pain

(Translated by Google) 20 months have passed and I regret millions of times having my baby in this hospital. Fatal treatment of the midwife, super medicalized delivery. They did not offer me alternatives for the pain. I was ignorant to the point of not being well informed about what a respected birth is and trusting that at such an important moment in a woman's life the professionals who take care of you knew something about what is not supported by the WHO ... Many things are wrong, very bad, but the most serious: that they made a mistake in confirming whether my baby and I were compatible or not (I am Rh negative) and my baby was positive but they confirmed it after 2 days. The care in the room could be improved ... breastfeeding care very bad ... women ... if you can, inform yourself well but do not come to this hospital to give birth. (Original) Han pasado 20 meses y me arrepiento millones de veces de haber tenido mi bebé en este hospital. Trato fatal de la matrona, parto súper medicalizado. No me ofrecían alternativas para el dolor. Fui ignorante al punto de no informarme bien lo que es un parto respetado y confiar que en un momento tan importante en la vida de una mujer los profesionales que te atiendan supieran algo de lo que no está respaldado por la OMS... Muchas cosas mal, malísimas, pero la más grave: que se hayan equivocado de confirmar si mi bebé y yo éramos o no compatibles (soy Rh negativa) y mi bebé salió positivo pero lo confirmaron pasados 2 días. La atención en la habitación podría ser mejorable... la atención a la lactancia muy mal... mujeres... si podéis, informaros bien pero no vengáis a este hospital a parir.

(Translated by Google) *** NEEDS IMPROVEMENT *** I had to undergo mild surgery. After delivering, collect the papers at Authorizations and deliver them to floor -2, door 1 at 10 a.m. I had to wait 2 hours, until I had to ring the bell again after not knowing anything. The answer was "We will notify you". At 3 min. Someone comes out and calls me (obviously someone had forgotten my file). Once in the operating room and prostrate as I came into the world, the nurse and dr. They argue about whether the material was properly sterilized or not or if it was the correct one. I for my part was perplexed and more so now. At the beginning of the intervention and being in a position of total vulnerability in bed, a group of "colleagues" of dr. (3) and they begin to comment on something about someone's accident (with all due respect, but that is done over coffee). That is, in the middle of the intervention commenting on the anecdote. At one point one of them has told my dr. if it helped him, it was regrettable. My confidence is now in question and I am quite nervous for the next intervention I have, actually quite overwhelmed. I have lost all the confidence that until now I had in 30 min. I have been an insured and a client for years and until today everything has gone great, but it seems that in August the Hospital is not able to maintain its level of care, something unacceptable because they are not going to charge anyone less. I hope to get a justification of 1. Because there were doctors talking while they operated on me 2. Because the nursing staff did not know how to do their job. PS: From your answer I see that you have not consulted the emails. (Original) *** NECESITA MEJORAR *** Debia hacerme una intervención quirúrgica de carácter leve. Tras entregar recoger los papeles en Autorizaciones y entregarlos en la planta -2 puerta 1 a las 10 a.m. he tenido que espersr 2 horas, hasta que he tenido que llamar de nuevo al timbre tras no saber nada. La respuesta ha sido "Ya le avisaremos". A los 3 min. Sale una persona y me llama (evidentemente alguien se había olvidado de mi expediente). Una vez en el quirófano y postrado tal como vine al mundo, el enfermero y el dr. discuten sobre si el material estaba correctamente esterilizado o no o si era el correcto. Yo por mi parte estaba perplejo y más ahora. Al comenzar la intervención y estando en una posición de vulnerabilidad total en la cama, llega un grupo de "colegas" del dr. (3) y comienzan a comentar algo de un accidente de alguien (con todo el respeto, pero eso se hace tomando el cafe). Es decir, en medio de la intervención comentando la anécdota. En un momento dado uno de ellos le ha dicho a mi dr. si le ayudaba, ha sido algo LAMENTABLE. Mi confianza ahora está en entredicho y estoy bastante nervioso para la próxima intervención que tengo, en realidad bastante agobiado. He perdido toda la confianza que hasta ahora tenía en 30 min. Soy asegurado y cliente desde hace años y hasta hoy todo ha ido estupendamente, pero parece ser que en Agosto el Hospital no es capaz de mantener su nivel de atención, algo inaceptable por que no van a cobrar menos a nadie. Espero obtener una justificación de 1. Por que había doctores conversando mientras me intervenían 2. Por que el personal de enfermería no sabía hacer su trabajo. PD: Por vuestra respuesta veo que no habris consultado los correos.

(Translated by Google) After two months, I will explain my case, it took me a lot to decide, I am not doing it for myself, but for the possible people that may happen to them. I did not choose this hospital, I chose my gynecologist who is charming and very professional. In December I went into labor, a day before I found out that I was positive for covid, in which I never imagined that it would touch me and less in my delivery. When I arrived they isolated me, a normal thing I could even understand, they put the straps on me until my midwife would arrive, whom I had already spoken that same night that I could not take it anymore and if she could attend to me, I already realized that she did not feel like it. , I suppose that as a newcomer I wanted to put up with the maximum at home, not to waste time. After a while with the straps, they called my midwife to come, when she arrived and entered the room where I was, the first thing she told me at first in an edge tone was that she was wearing clothes and with the jewels on. (No one told me to take them off, that's just to start, no one had told me that they were going to leave me there to give birth) I took everything as I could, and we went to another room, I lay down and she began to prepare things (either He kept informing me of nothing) the only thing he told me was with very bad temper was: don't blow on me, breathe the other way, take care that I have children ... All of that I with two masks and with horrible pain from contractions. At no time did I notice any empathy, or a simple affection. I will summarize because the truth is that it is not nice to remember it, I simply do not think that anyone deserves such a treatment and less in the situation in which I was. After a while already suffering and noticing that something was wrong, I called her disconsolately and did not enter my room because I had to change the Epi, hopefully my gynecologist arrived and I saw the light, the expulsive was super fast and well, but my baby It came with three turns of cord which was what I noticed that something was happening. The pain was over, but my surprise was when the pediatrician told me that the baby, come on my daughter, was not going to be with me, at that moment I went into shock, but I listened because you think it is the best for her. Hopefully my husband was negative and stayed with her for 48 hours, but to this day I think that cannot be done. With all this I want to complain about the midwife, if she is not prepared to treat someone with covid, stay at home because you destroyed an unforgettable moment for me. And I can't reproach the pediatrician for anything, because I think he did it for the baby's sake, but I think the hospital should think a little more about all this. I (Original) Después de dos meses, voy a explicar mi caso, me a costado mucho decidirme, no lo hago por mi la verdad, sino para las posibles personas q les pueda ocurrir. Yo no elegí este hospital, elegí a mi ginecóloga un encanto y muy profesional. En diciembre me puse de parto, un día antes me enteré q era positivo en covid, en lo que nunca imaginé que me iba a tocar a mi y menos en mi parto. Cuando llegue me aislaron, cosa normal hasta hay podía entenderlo , me pusieron las correas hasta q llegará mi comadrona, la cual yo ya había hablado esa misma noche q no podia mas y si me podía atender, ya me di cuenta de que no le apetecía, supongo q como primeriza me quería aguantar lo maximo en casa, para no perder el tiempo. Después de un rato con las correas llamaron a mi comadrona para que viniera, cuando llegó y entró en la habitación donde yo estába,, lo primero que me dijo ya de primeras en un tono borde era que que hacia vestida y con las joyas puestas. ( nadie me dijo q me las quitara, eso ya para emempezar, nadie me había dixo que me iban a dejar ayi para parir) me quite todo como pude, y nos fuimos a otra habitación, me tumbe y ella empezó a preparar cosas( tampoco me iba informando de nada) lo único que me decia era con muy mala leche era: no me soples, respira para otro lado, cuidado que tengo hijos... Todo eso yo con dos mascarillas y con un dolor horrible por las contracciones. En ningún momento note nada de empatia, ni un simple cariño. Voy a resumir pq la verdad q no es bonito recordarlo, simplemente q no creo q nadie se merezca un trato asi y menos en la situación en la situación que yo estaba. Después de un rato ya sufriendo y notando que algo iba mal, la llamaba desconsoladamente y no entraba a mi habitación pq tenia que cambiarse el Epi, con suerte llego mi ginecóloga y vi la luz, el expulsivo fue super rapido y bien, pero mi bebe vino con tres vueltas de cordon que era lo q yo notaba que algo pasaba. Ya el dolor habia terminado, pero mi sorpresa fue cuando el pediatra me dijo que el bebe, vamos mi hija, no iba a estar conmigo, en ese momento entre en shock, pero le hize caso pq crees q es lo mejor para ella. Con suerte mi marido fue negativo y se quedó con ella las 48h, pero a día de hoy creo q eso no se puede hacer. Con todo esto quiero quejarme de la comadrona, sino esta preparada para atender a alguien con covid, qedate en tu casa pq destruiste un momento inolvidable para mi. Y al pediatra no puedo recriminarle nada, pq creo q lo hizo por el bien de la bebé, pero creo q el hospital debería pensar un poco más en todo esto. I

(Translated by Google) I have to publicly acknowledge the value of the OLGA supervisor that there was today September 11, a holiday in Catalonia at the Hosìtal El Pilar. He has managed to solve, due to his professionalism, a delay in some tests that they assured me would be in 48 hours and it was not like that. Thanks to her I have obtained the information. 5 stars for her, not for the Hospital. (Original) He de reconocer públicamente la valía de la supervisora OLGA que habia hoy 11 de septiembre, festivo en Cataluña en el Hosìtal El Pilar. Ha conseguido solucionar por su profesionalidad un retraso en unas pruebas que se me aseguraron estarían en 48 horas y no ha fue así. Gracias a ella he obtenido la información. 5 estrellas para ella, no para el Hospital.

I went to the hospital for a covid 19 test for travelling. The hospital is very clean, staff is helpful, and service is fast. We did not queue at all, and we got the results in less than 12 hours, even purchasing a regular test which mentioned results after 24 hours.

The most useless waste of time and money you will find in Barcelona, avoid it by all means and go anywhere else! Needed some antibiotics for my wife and instead of telling us they can't give it, they lie to you telling the consultation will cost 0-300 euro and wait 20 min, KNOWING THE 300 EURO EMERGENCY COST BEFOREHAND, and then have you wait 1 hour just to pay 310 euro for absolutely NOTHING... THEY DID NOT HELP US AT ALL. We where basically scammed by this useles "hospital"!

Extremely professionals in different specific specialties. Unfortunately had to go there and stay for delicate surgery. In all aspects, hospitality and professionals the better!

(Translated by Google) Old facilities, very expensive and awkward parking, slow admissions staff. You queue for an hour, and operating rooms are located in a place where you have to cross the parking ramp ... the TV in the room is still paid, even if you go private. The nurses plant very well, and so do the doctors. (Original) Instalacions antigues, parquing molt car i incòmode, el personal d'admissions lent. Fas un hora de cua, i quirofans situats a un lloc que cal travessar la rampa del parquing...la tele de la habitacio encara es de pagament, tot I que vagis privat. Les infermeres de planta molt be, i els metges també.

(Translated by Google) Hospital that seems to me they are not professional, all people only talk, everything that we have asked takes a long time, and when I ask people just talking and do nothing, very bad and dirty hospital, also people do not respect anything, I It seems they have no education, I do not recommend this hospital, it is better than I went in the public that I seem more professional (Original) Hospital que me parece no son professional,todo la gente solo habla,tarda mucho todo los cosas que hemos pedido,y cuando lo pregunto la gente solo hablando y no hace nada,muy mal hospital y sucio,tambien los personas no respeta nada,me parece no tienen education,no me recomiendo esta hospital es mas mejor que fui en el publico que mi parece mas professional

(Translated by Google) Terrible hospital, the treatment is a nightmare, incompetent doctors. We have been waiting 15 hours for the surgeon to tell the nurse if he has to remove a bloody gauze from the wound !!! Denunciable, inhuman !!! (Original) Terrible hospital, el trato es una pesadilla, medicos incompetentes. Llevamos 15 horas esperando que el cirujano indique a la enfermera si ha de quitar una gaza ensangrentada de la herida!!! Denunciable, inhumano!!!

Never again this hospital! Very old and terrible organisation.

Worst organization ever. Appointment was confirmed 8:30h the same morning and when I arrived 9:30h the doctor was "busy" with another appoinment and they told me to book another slot. Unbelievable, wasting people's time.

(Translated by Google) I have called to request an appointment with a specialist, commenting on my problem because for me if it is a problem ... the lady on the phone has allowed herself to be a doctor and question me. It seems to me a very unprofessional attitude since I should limit myself to giving time or helping, not judging. I've felt awful about the attention. (Original) He llamado para solicitar hora con un especialista, al comentar mi problema porque para mi si es un problema... la señora del teléfono se ha permitido hacer de médico y cuestionarme. Me parece una actitud muy poco profesional ya de debería limitarse a dar hora o ayudar, no juzgar. Me he sentido fatal con la atención.

(Translated by Google) We arrived from Tarragona for intervention, they told us to check in at 7 in the morning without taking a turn. However, upon arrival, as there was a queue, we took a number and queued. After more than half an hour of waiting with other patients standing, a lady from the staff arrives and calls our attention because she is standing there, she tells us to take a number and wait in the waiting room. Obviously, the people who had not taken a number complained, although it did not help them. Once the admission is made, with the suitcase, coats and other belongings, we go up to a room (warn us that it will not be the final one), so that the patient can prepare. When they are taken away, the companion, with all the belongings and, in addition, with the clothes and shoes that the patient has taken off, goes down to the waiting room indicated and waits to be notified with a phone call (coverage in the hospital it's pretty bad). After asking at the reception if there is a waiting room in the operating room, they say yes, but that it is small and it is better to wait in the general room. During the wait, she cannot move because she is loaded with all her clothes and belongings. After 5 hours, it is the patient himself who calls the companion from his room. The plant staff have refused to call the companion because that is not their task and the operating room has not notified. Perhaps administrative protocols should be revised. (Original) Llegamos de Tarragona para intervención, nos dijeron que hiciéramos el ingreso a las 7 de la mañana sin coger turno. No obstante, al llegar, como había cola, cogimos número e hicimos cola. Después de más de media hora de esperar con otros pacientes de pie, llega una señora del personal y nos llama la atención por estar allí de pie, nos dice que cojamos número y esperemos en la sala de espera. Obviamente, las personas que no habían cogido número se quejaron, aunque no les sirvió de nada. Una vez hecha la admisión, con la maleta, los abrigos y demás pertenencias, subimos a una habitación (nos advertien de que no será la definitiva), para que el paciente se prepare. Cuando se lo llevan, el acompañante, con todas las pertenencias y, además, con la ropa y zapatos que se ha quitado el paciente, baja a la sala de espera que le indican y espera a que la avisen con una llamada telefónica (la cobertura en el hospital es bastante mala). Después de preguntar en recepción si en el quiròfano hay sala de espera, le dicen que sí, pero que es pequeña y es mejor que espere en la general. Durante la espera, no puede moverse porque va cargada con toda la ropa y las pertenencias. Pasadas 5 horas, es el propio paciente el que llama al acompañante desde su habitación. El personal de planta se ha negado a llamar al acompañante porque ese no es su cometido y desde quiròfano no han avisado. Tal vez deberían revisarse los protocolos administrativos.

Doctors are great. But... if i make an appointment at a certain time and i come early (15 minutes) i expect to be received at most 15 minutes later than the appointment time. Not 1 hour... We all have work and responsibility and pay extra to get this healthcare... which frankly is not as good as the public one in terms of organization

I had a mammogram and breast ultrasound done in your hospital last week. I was amazed how everyone worked together to make sure that everything goes smoothly and fast. Everyone, from lovely receptionist to amazing mammogram technician to caring ultrasound technician to attentive doctor, who performed ultrasound, was professional and, most importantly, pleasant to deal with!

(Translated by Google) I have been admitted with pneumonia due to covid !!. Being 6pm. Room 406. The room, lacks heating, the waste bin inside the bathroom touching the towels. They have provided me with 2 blankets and a 2nd robe. The window does not close properly. Now 23.50 give me a water radiator. The correct staff, the site is like a road hotel ... but it's worth it (Original) He ingresado con Neumonia por covid!!. Siendo las 18hs. Hab 406. La hab,carece de calefacción, el cubo de desechos dentro del baño tocando las toallas. Me han facilitado 2 mantas y una 2a bata. La ventana no cierra correctamente. Ahora 23.50 me dan un radiador de agua. El personal correcto, el sitio es como un hotel de carretera... pero vale la pena

(Translated by Google) AMAZING. In the parking lot of this hospital they broke the window of my car and stole what was inside YESTERDAY. They told me bad luck and the security officer told me that they have been robbing the La Pilar car park for months and on top of that they don't notify customers. I have lost the suitcase, laptop and others. Unbelievable that you SHAMELESS (Original) INCREIBLE. En el parking de este hospital rompieron la ventana de mi coche y robaron lo que tenía dentro AYER mismo. Me dijeron que mala suerte y me contó el de seguridad que llevan meses con robos en el parking de La Pilar y encima no avisan a los clientes. He perdido la maleta, portatil y demás. Increible que SINVERGUENZAS

Absolutely terrible, been waiting in here more than a hours in the emergency room with only 2 people. ps. almose 2 hours already, I get my hands cut off and can’t stop bleeding, people come after than me are already gone and I’m still waiting here for my turn at 2am .really useful 🥲

(Translated by Google) It seems to me that the ER works very well. The nurses and aides are super friendly. In general, doctors too. The best thing is that they do tests and do not let you go until they are not sure of the diagnosis. The offices also good. I recommend this center if you have to visit in cardiology and Dr. Oller, super attentive. (Original) Me parece que las urgencias funcionan muy bien. Las enfermeras y auxiliares son super amables. En general, los médicos también. Lo mejor es que te hacen pruebas y no te dejan marchar hasta que no están seguros del diagnostico. Los consultorios también bien. Recomiendo este centro si tienes que visitarte en cardiología y al Dr. Oller, super atento.

(Translated by Google) I have operated from here for colicestectomy and the attention of all very good excellent since admissions, in the operating room the anesthesiologist Andrea excellent treatment was super nervous and he was very understanding, the surgeon Dra Ana Alcaide a great professional very good the treatment was very warm and Also after the very pending surgery, thank you Dra, Alberto Rivas, the nursing coordinator, excellent treatment and human warmth, as well as his team both at night and during the day (Laura, thank you ☺️). I recommend it (Original) Me he operado de aquí de colicestectomia y la atención de todos muy buen excelente desde admisiones, en quirófano el anestesiologo Andrea excelente trato estaba súper nerviosa y el fue muy comprensivo, la cirujana Dra Ana Alcaide una gran profesional muy buena el trato fue muy cálido y además después de la cirugía muy pendiente, gracias Dra, Alberto Rivas el coordinador de enfermería excelente trato y calidez humana, al igual su equipo tanto de noche como el de día (Laura, gracias ☺️). Lo recomiendo

(Translated by Google) Lack of coordination with the food service, insufficient plant care and, to top it all, at 4:15 a.m., laughter and laughter at the third floor nursing control. 20 hours in the plant and as soon as we could we left with the discharge in hand. It is not normal. (Original) Descoordinación con el servicio de comidas, atención en planta insuficiente y para colmo a las 4:15h de la madrugada risas y carcajadas en el control de enfermería de la tercera planta. 20 horas en planta y en cuanto pudimos marchamos con el alta en la mano. No es normal.

I am very happy with the care of Dr Sánchez, the endocrinologist. The only one who has managed to control my glucose levels because I suffer from Type 1 Diabetes. He is a great specialist and explained everything to me as if he were giving a class at the university. Thank you for having specialists with this level of experience like him in your center. Health requires doctors like him.

Thank you for the attention of the entire security team. Especially to the team leader for her excessive attention, beyond her duty. Magnificent treatment both in the coordination of the parking lot and in the hospital. Fabulous.

Excellent attention to the digestive service, gastroscopy doctor Llach and his team, El Pilar Hospital

The insurance company sent us to the emergency room of the El Pilar Hospital to be treated for injuries caused by a traffic accident. On Thursday, March 13, we went and when we arrived at the emergency reception, the girl who was there refused to visit us, claiming that we were missing documentation that the insurance company denies is necessary. We had to go home without being treated or getting any kind of help. It is unfortunate that these hospitals prioritize money over health. And also regrettable is the misinformation of the staff and the lack of empathy. The experience is not recommended at all.

As I had my hurdles when I was supposed to have an appointment on the 30th of November, where I was supposed to have an appointment but didn't had in the end to get my prescription, with the help and kindness of the Doctor Joseph Llach Villa, he wrote it in the end for me and I managed to get it. There might have been a helping hand as well from a nice lady from Call Center called Maria that helped me with my case, by sharing my situation with the gastroenterologist doctors. Thankfully all was resolved in the end.

Yesterday, my OBGYN performed surgery there and I spent the night there. Everything went well, and everyone was very nice and helpful. I give four stars rather than five because there are two things they can improve: - Admission did not inform me properly at the beginning if I needed a PCR or not. It would be great if they told me earlier so I could have waited my surgery with the peace of mind. - After the surgery, I was in the room and waiting to eat. I did not eat all day due to anaesthesia. Again, I was not informed about what time I could eat before I called the nurses and asked for information. In the end, they asked for my dietary choices and offered me a very nice vegetarian dinner. Overall, the hospital was very clean, the experience was smooth, and everyone was very patient and helpful.

I gave birth via my ginocologist in this hospital. I had a csection And for that needed to stay 5 days. I could not ask for better help. The night nurses really helped me with the new born as often as I needed too. Then other nurses who checked in on my body were kind and professional. All by all I was lucky and grateful I got to stay here 5 days so I went home way more equipped and ready thanks to all the help! Great team!! Mil gracias

I got bitten by some insect and a couple of days later it started extending and my whole arm was red and inflammed. I went to ER and the process was quick and received good treatment from the doctor in charge.

I have been emergency and clean, quick check, nice doctors. I am living far from the hospital but i always want to go there.

This is a the worst experience I've had in my life so far. I was hospitalized there due to a lung infarct and got kicked out by the hospital the next morning at 8AM!

I just called with a medical emergency, after selecting the option for help in English since I am traveling. The receptionist answers and says “No English” and hung up the phone!

I did an operation with Dr. Sergi Fernández González and stayed for three nights in this hospital. I can not thank enough the medical team, extremely professional, experienced and attentive doctors and nurses working in this hospital. They went above and beyond to ensure I was comfortable. I must say reading the negative reviews did make me slightly nervous, being new in the city, not knowing perfectly the language and having my family in another country but I had 100% trust in my doctor and they truly did an amazing job.

hehe...had an injury in my hand, but they ended up suggesting me to go to podiatry for continuous followup.

I will share my review in english (sorry for some mistakes) just for everybody to know what to wait for. First of all, we arrived at emergency and had a 15 minute wait for the reception to show up.. (EMERGENCY IN A PRIVATE HOSPITAL BTW. NOT PUBLIC.) Waiting time: Almost nothing, 25 minutes for an emergency is pretty good in my opinion with other people in the waiting room. And now Doctors: They will explain absolutely nothing about what they believe is your emergency and their understanding of it, and don't care whatsoever to explain you why they are taking your blood, and putting medicines that they didn't even mention what's the purpose. If you ask, they tell you don't be 3 years old. At that point i just unppluged myself and went home.

Not just this hospital location, but all the clinics belonging to the QuironSalud group are efficiently organised, minimum waiting time and excellent service

Old facility with poor standards of care. I do not recommend it. I will never go back there.

i called to clinic to book a visit with doctor bordon 24th of October, it was urgent because of analysis, they told me that until December there is no one date available with this doctor, then the woman told me to hold on and she will try to get another doctor that can see me earlier, but she just hung up! few hours later i checked cita online and i was able to get an appointment 4th of November! how to understand this??

Had here my son and have nothing to complain about. The rooms are comfortable and spacious enough for two adults and a baby with private bathroom, the staff is friendly and caring, good and healthy menus.

Quick help and patient staff

(Translated by Google) Wrong It was my wife for MRI. Treatment in reception bad, slow, pending of their things. In the resonance, room and old equipment, without covid measures, and I do not comment on the deal. They gave us a CD with the evidence. Surprise, thank goodness the doctor noticed, someone else's CD changed. We called to report the fact and reply, 'We don't know how to solve the problem'. (Original) Mal Fue mi mujer para resonancia. Trato en recepción mala, lenta, pendientes de sus cosas. En la resonancia, sala y equipos viejos, sin medidas covid, y del trato no comento. Nos dieron un CD con las pruebas. Sorpresa, menos mal que el doctor se dio cuenta, CD cambiado de otra persona. Llamamos para informar del hecho y contestación,' no sabemos cómo solucionar el problema'.

(Translated by Google) Deplorable service, poor care and treatment. If you have the option of going to any other hospital, I recommend that you do so. (Original) Servicio deplorable, atención y trato deficiente. Si tienes opción de ir a cualquier otro hospital, recomiendo que lo hagas.

(Translated by Google) You do not need an appointment for Rx. (Original) No necesita cita previa para Rx.

(Translated by Google) 2.5 hours for an X-ray .... 🤯🥴😵🤕🤒 (Original) 2,5 horas para una radiografia....🤯🥴😵🤕🤒

(Translated by Google) For the attention and speed (Original) Por la atencion i rapidez

(Translated by Google) Everything perfect, visits, operation, postoperative ... (Original) Todo perfecto, visitas, operación, postoperatorio...

(Translated by Google) Today just a week ago I was operated on for a breast lump, and I can only have good words for all the staff ... from the girl who attended me to admissions, the boy who attended me to pre- operating room, anesthetist, my doctor, caretakers, plant staff ... all of 10, I felt very well cared for, cared for and pampered. Also days before, all the preoperative tests I did, including PCR, were very well cared for and very well organized. The only thing, however, is that considering that when you are going to have an operation you are fasting, having the waiting room next to the cafeteria ... "it hurts". But as I say, it is a minor evil, which could be taken into account to improve. If they ever have to operate on me again, I hope I feel that good. Thank you so much! (Original) Avui tot just fa una setmana que vaig ser operada d'un nòdul mamari, i només puc tenir bones paraules per a tot el personal...des de la noia que em va atendre a admissions, el noi que em va atendre a pre-quiròfan, anestesista, el meu metge, cel·ladors, personal de planta...tots de 10, em vaig sentir molt ben cuidada, atesa i mimada. També dies abans, totes les proves preoperatòries que em vaig fer, inclòs PCR, molt ben atesa i molt ben organitzat. L'únic però, i és mínim, és que tenint en compte que quan vas a operar-te estàs en dejú, tenir la sala d'espera al costat de la cafeteria..."fa mal". Però com dic, és un mal menor, que es podria tenir en compte per a millorar. Si algun dia m'han de tornar a operar, espero sentir-me així de bé. Moltes gràcies!

(Translated by Google) Good medical attention (Original) Buena atención medica

(Translated by Google) Horrible you come from another city to take a test and they miss the appointment, and they make you lose a whole day, no decency (Original) Horrible vienes de otra ciudad a hacerte una prueba y te pierden la cita, y te hacen perder un dia entero, ninguna decencia

(Translated by Google) I needed information for some tests indicated from mutual, I called to ask what I should do and the first girl who attended me was super nice and understanding, she had to spend me with another girl from the laboratory who was the opposite, unfriendly, dry and with little desire to understand me or help me, very rude. (Original) Necesitaba información para unas pruebas indicadas desde mutua, llamé para preguntar qué debía hacer y la primera chica que me atendió fue super simpática y comprensiva, me tuvo que pasar con otra chica de laboratorio que fue todo lo contrario, antipática, seca y con pocas ganas de entenderme ni de ayudarme, muy maleducada.

(Translated by Google) They have treated me badly, in bad ways and almost without listening to me (at the counter). I understand that with the whole issue of covid, the health workers are stressed, but so are the patients. (Original) Me han atendido fatal, de malos modos y casi sin escucharme (en el mostrador). Entiendo que con todo el tema del covid los sanitarios estan estresados, pero los pacientes también.

(Translated by Google) Very professional service (Original) Servicio muy profesional

(Translated by Google) Good endoscopy service. Close and friendly staff that made the experience more enjoyable. Thank you!! (Original) Buen servicio de endoscopia. Personal cercano y amable que hizo que la experiencia fuera más amena. Gracias!!

(Translated by Google) I went to attend the emergency room since I had different symptoms (cough, sore throat, dizziness, headache, etc.), they kept me isolated for possible COVID, which is ok. After doing an analysis and chest X-ray, they gave me a paper in which I indicated that everything was ok. They never listened to me, they never looked at my throat to see why I was in pain, they never touched my abdomen and on the sheet it said that I had a soft abdomen. The truth is that the doctor's attention was much to be desired. (Original) Fui a atenderme a Urgencias ya que tenía distintos síntomas (tos, dolor de garganta, mareos, dolor de cabeza, etc), me mantuvieron aislado por posible COVID, cosa que está ok. luego de hacerme un analítico y radiografía de tórax, me entregaron un papel en la cual indicaba que todo estaba ok. Nunca me auscultaron, nunca me miraron la garganta para ver porque tenía dolor, nunca me tocaron el abdomen y en la hoja decía que presentaba un abdomen blando. La verdad que dejó mucho que desear la atención del doctor.

I went because was listed on my international insurance. Unprofessional and rude front-desk customer service in the traumatologie department.

This is only based on my experience. I went there because I got my headset plastic stuck in my ear. I called my insurance and they told me to go to El Pilar. I got there and I was treated in less then 15 mins. The staff was friendly in the ER and the hospital was clean. I would not hesitate to go back. When I left the ER I actually asked to see if I could get a family doctor there.

Excellent eye Doctor!! I had great experience. Super happy with them!!

Was a very good experience, nurses are super caring and the stuff is excellent

Can not thank these ladies enough. From the front desk right back to the X-ray room they are the kindest most caring Doctors and Nurses I have ever met. I am from London so have had the NHS my whole life and I must say this place treated me better then ever. Being English also was abit of a worry to me and the doctor who was not speaking English STILL made sure she got to the bottom of things and made sure I understood what the problem was. Once again thank you so much the people saying they are rude most definitely carry themselves differently because as an outsider I was treated with love. Thank you

(Translated by Google) Terrible attention from the Radiology department this afternoon. I got tired of calling and they didn't pick up the phone. And when they took it, they didn't know how to fix the problem I had, because the reports from my wife, Mariana Burbano, didn't appear on the patient's website after 5 days. I asked them to send them to me by email, up to 2 different addresses, but they never reached me, while other emails did arrive. They had the audacity of insisting that I call them again and assuming that they could see my phone number in the switchboard, the calls were successively hanging up on me. Simply unpresentable. Now, we will go to the visit of my wife's orthopedic surgeon without the reports of the 2 MRIs that were done because this department did not feel like it. I know where we should not return (Original) Pésima atención del departamento de Radiología esta tarde. Me cansé de llamar y no lo cogían el tlf. y cuando lo cogieron no supieron arreglarme el problema que tenía, pues no salían los informes de mi mujer, Mariana Burbano, en la web del paciente después de 5 dias. Les pedí que me los mandaran por email, hasta 2 direcciones diferentes, pero no me llegaron nunca,mientras, otros correos si fueron llegando. Tuvieron la desfachatez de ante la insistencia que volver a llamarles y suponiendo que podían visualizar mi tlf en centralita, me fueron colgando las llamadas sucesivamente. Impresentables sencillamente. Ahora, nos iremos a la visita del traumatologo de mi mujer sin los informes de las 2 resonancias que le hicieron porque a este departamento no le ha dado la gana. Ya se donde no debemos volver

(Translated by Google) Many thanks to doctor Mendieta Herrada !!! A great professional and very attentive !!!! (Original) Muchísimas gracias a doctor Mendieta Herrada!!! Un gran profesional y muy atento!!!!

(Translated by Google) The treatment is painful. I was in the hospital for surgery on Friday February 19. Before this, the deal with the person responsible for managing the agenda, authorizations and etc., was already fatal. He does not answer emails, he treats you on the phone as if he were doing you a favor. He told me to arrive at the hospital at 1:00 p.m. on an empty stomach. At 1:00 p.m. they admit me, they send me to a waiting room in the basement (without mobile phone coverage) where I was waiting until 3:30 p.m. (FASTING), without any information. They tell you to ring a bell to deliver the documentation but they won't open the door for you. When I had been waiting for hours and almost passed out from hunger, my partner went up to admissions to ask what was wrong. And when he comes back, like magic, they call me. It seemed like they had forgotten about me in the waiting room! Where else do you wait so long for an operation, without any respectful human contact and zero information? A simple operation that should take 15 minutes has cost me an entire afternoon, having a hard time with anxiety and fasting for so many hours, so much so that I went to the operating room with a migraine attack that didn't pass until the next day. (Original) El trato es penoso. Estuve en el hospital para una intervención quirúrgica el viernes 19 de febrero. Antes de esto, el trato con la responsable por gestionar la agenda, autorizaciones y etc., ya fue fatal. No contesta mails, por teléfono te trata como que te estuviese haciendo un favor. Me dijo que llegara al hospital a las 13h en ayunas. A las 13h me admiten, me mandan a una sala de espera en el sótano (sin cobertura móvil) donde estuve hasta las 15:30 esperando (EN AYUNAS), sin ninguna información. Te dicen que pique a un timbre para entregar la documentación pero no te abren la puerta. Cuando ya llevaba horas esperando y casi me desmayaba de hambre, mi pareja subió a admisiones a preguntar qué pasaba. Y cuando vuelve, como que por magia, me llaman. ¡Parecía que se habían olvidado de mí en la sala de espera! ¿Dónde más se hace esperar tanto tiempo por una operación, sin ningún contacto humano respetuoso y cero información? Una operación sencilla que debería tardar 15min me ha costado toda una tarde, pasándolo mal por la ansiedad y por estar tantas horas en ayunas, tanto que entré a quirófano con una crisis de migrañas que no se me pasó hasta el día siguiente.

tiempo de espera fatal, vienes para tu cita puntual y te hacen esperar 40 minutos. un consejo - si alguien no viene puntual para su cita hay que anularla para ellos y respetar el tiempo de otros pacientes

(Translated by Google) Emergency works quite well, although it is not very fast. One hour of waiting. The very good attention. (Original) Urgencias funciona bastante bien, aunque no es muy rápido. Una hora aproximadamente de espera. La atención muy buena.

(Translated by Google) They give me an appointment in 2 days and ask me for follow-up within a week. They tell me that they give me an appointment for April 04, I tell them if it cannot be earlier, that it is urgent, and they tell me that it cannot be, that they reserve that date for me and that I go to the center to see if they can advance it. I do not have a date, the earliest is April 30th. I go to the emergency room, their clarp and then they charge an unmpadyonnporxatenni deguro to speak, they are unworthy (Original) Me dan cita a los 2 dias y me piden seguimiento dentro de una semana. Me dicen q me dan cita para el 04 de abril le digo si no puede ser antes q es urgente y me dice q no puede ser q me reserva esa fecha y q vaya al centro para ver si me la pueden adelantar voy al centro y mecdicen q no tengo fecha u q lo mas pronto es el 30 de abril q .me vaya a urgencias su clarp u lueho le cobran a un deguro unmpadyonnporxatenni hablar son unos impreeentables

(Translated by Google) Despite everything, I am very fond of him. (Original) Pese a todo le tengo mucho cariño.

(Translated by Google) The treatment is very good but the rooms are very damaged ... today we have had the 258 ... everything super left ... just look at my photos ... but I insist, the treatment of all the staff is super good! (Original) El trato super bueno pero las habitaciones muy estropeadas... a nosotros hoy nos ha tocado la 258... todo super dejado... basta ver mis fotos... pero insisto, el trato de todo el personal super bien!

(Translated by Google) Very nice on the outside but it would be nice if they fixed the rooms inside, they are made a m ... da (Original) Muy bonito por fuera pero estaría bien que arreglasen las habitaciones por dentro,que están hechas una m...da

A few days ago I went for a medical visit for the first time at the El Pilar hospital, I was a little lost since the center is very large, and the head of security treated me very well and told me where exactly I had to go, very good treatment and Recommended place, great professionals.

I had to go to a medical visit, and the truth is that the security staff was great, they treated me very well, they gave me the appropriate instructions, the team leader was a professional.

My husband was admitted a few days ago and the 5 stars go to the security company, they are very professional and friendly, any problem you have they solve very quickly, especially the Head of Security.

DO NOT HAVE OPERATION OR GO TO THIS CLINIC!!!!! How can it be that a healthy person goes in for surgery with a traumatologist and the person comes out in a coma!!!! How can it be that a clinic takes a while to transfer a patient due to lack of testing machines in the ICU!!!! And because of all this die! HOW CAN THEY SLEEP QUIET! MAKING A FAMILY GO THROUGH SO MUCH PAIN!!

Can any person in charge of this hospital explain that a 46-year-old boy, healthy and with all the preoperative conditions perfect, came in for a simple elbow operation and is now in a vegetative state? To those responsible, I ask you to think that it is a relative of yours, and to show your face and answer, be human!!!

Very satisfied in general, except for the telephone service, which is a bit difficult to contact.

I was admitted for 14 days. I would like to thank the group of nurses and assistants on the third floor for their treatment and affection, especially Camila, Anka, Carla and Javier. Competent, loving and very professional people. The same with the entire pulmonology team that took care of me. Thank you so much everyone.