1/5 Luke �. 5 months ago on Google
Don’t
stay
here!!!
Fraudulent
advertising
and
the
staff
are
incompetent.
I
stayed
here
on
the
11th
-
14th
September,
booking
a
private
room
with
my
own
bathroom.
The
room
was
not
as
described.
My
room
was
supposed
to
come
with
a
seating
area,
desk
and
a
fan.
There
was
no
seating
area
or
desk.
Just
2
bunk
beds
and
the
fan
did
not
work.
I
also
noticed
that
they
advertise
a
wardrobe
in
the
advert
-
I
didn’t
see
that
either!
The
door
handle
for
my
bathroom
would
also
fall
off
whenever
I
tried
to
close
it
from
the
outside,
making
it
virtually
impossible
to
close
the
door
as
without
the
handle
the
door
would
not
close
(it
was
a
self
locking
door
with
keycard
access).
This
was
a
real
problem
as
the
bathroom
was
not
actually
in
my
room.
The
restaurant
menu
is
also
wrong.
They
don’t
serve
half
of
what
is
on
there,
only
pizza
and
sandwiches.
When
I
raised
my
concerns
with
the
front
desk,
the
receptionist
just
chuckled
about
it
with
regards
to
the
bathroom
door
and
when
I
told
him
about
the
restaurant
menu
not
being
correct,
he
said
that
“because
the
property
is
a
hostel,
it
is
not
their
responsibility
to
provide
food
to
the
guests.”
Now
what
is
purpose
of
a
restaurant
and
what
is
the
point
of
having
one
on
site
if
it’s
not
their
responsibility
to
feed
their
guests???
With
regards
to
the
fan,
he
told
me
that
I
won’t
need
it
because
it
doesn’t
get
hot
at
night
in
Barcelona,
which
is
completely
beside
the
point.
If
the
room
is
supposed
to
have
a
fan
according
to
the
description,
then
it
should
be
featured
in
the
room
and
working!!!
When
I
told
him
about
the
missing
facilities
in
my
room,
he
said
that
they
are
not
part
of
it.
They
have
a
designated
reception,
but
you
have
to
go
to
the
restaurant
to
check
in
and
out
as
the
receptionist
also
helps
out
there,
which
means
having
to
walk
further
after
having
to
literally
climb
a
mountain
and
risk
getting
attacked
by
wild
boars
that
live
in
the
surrounding
area
to
get
to
the
property
to
begin
with!
The
cleaners
also
bang
on
your
door
at
10am
and
try
to
kick
you
out
during
the
daytime,
which
makes
for
an
even
more
unpleasant
experience.
Although
this
only
happened
to
me
on
the
second
day
so
it’s
not
all
of
them,
but
still
something
that
should
be
addressed.
Sleeping
at
night
here
is
also
impossible
as
even
though
quiet
time
is
between
0:00
and
7:00,
you
still
hear
people
revving
car
and
motorbike
engines,
shouting,
partying
and
generally
being
disruptive
all
night.
I
also
contacted
the
property
after
my
stay
to
complain
about
the
issues
mentioned
above
and
they
address
or
even
respond
to
my
complaints!
They
also
boast
about
how
they
employ
disabled
people
yet
they
take
advantage
of
them,
making
them
work
really
long
hours.
In
case
you
haven’t
figured
it
out
yet,
I
didn’t
exactly
enjoy
my
stay.
I
hope
the
local
trading
standards
authority
inspect
them
and
shut
this
sorry
state
of
a
property
down!
You
also
have
to
make
your
own
bed!