2/5 Maud C. 8 months ago on Google
I
was
very
disappointed
by
many
factors
that
should
never
have
happened
in
Hotel,
let
alone
4-star
hotels.
-
Dirtiness:
From
stains
on
the
floors
and
office
chair,
to
overwhelming
dust
in
the
AC
grill,
a
cleanup
is
definitely
needed
here.
-
Lack
of
essential
items:
There
are
essential
items
that
should
ALWAYS
be
present
in
the
hotel
bathroom.
Besides
hand
soap,
there
was
NO
shampoo,
conditioner,
or
even
drinkable
water.
Not
acceptable,
even
less
in
4-star
hotels.
-
2-single
Beds:
The
room
was
advertised
to
have
one
Large
double
bed.
Instead,
we
found
two-single
beds
placed
next
to
each
other,
which
separated
when
I
slept
in
the
middle,
making
it
extremely
uncomfortable.
-
Lack
of
information:
On
the
website,
they
describe
the
pool
opening
hours.
8
am
to
21h
on
weekdays,
10
am
to
21h
Saturday,
and
10
am
to
7
pm
on
Sundays.
However,
not
once
do
they
explain
that
that
is
for
the
indoor
pool
which
costs
an
extra
fee,
and
the
included
pool
closes
earlier.
Lastly,
their
walls
are
not
soundproof
at
all,
as
they
advertise
it.
We
could
hear
a
pen
drop
from
our
neighbors,
which
made
it
very
hard
to
relax.
We
have
sent
an
email
to
them
in
order
to
discuss
this
issues
and
have
been
left
with
no
answers.
The
price
we
paid
was
not
worth
the
stay
whatsoever.
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