Urban Outfitters image

Urban Outfitters

Clothing store Home goods store Womens clothing store Mens clothing store

Chain with a hipster vibe known for on-trend fashions, accessories & quirky home-decor items. People often mention store,


Address

Pl. de Catalunya, L'Eixample, 08002 Barcelona, Spain

Website

www.urbanoutfitters.com

Contact

+34 936 09 43 09

Price rating

$$$ $

Rating on Google Maps

3.70 (1.5K reviews)

Open on Google Maps

Working Hours

  • Friday: 9:30 am to 9 pm
  • Saturday: (Epiphany), 9:30 am to 9 pm, Hours might differ
  • Sunday: Closed
  • Monday: 9:30 am to 9 pm
  • Tuesday: 9:30 am to 9 pm
  • Wednesday: 9:30 am to 9 pm
  • Thursday: 9:30 am to 9 pm

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 ellie a. 6 months ago on Google
    Really rude member of staff. I don’t ever write reviews as I don’t like to complain but I came into the store looking at the sale and asked one female if she could please tell me where the Chang ring rooms were. She turned round to me with the most aggressive face and said hi how is your day, implying I had asked rudely where the changing rooms were in a rude way. She then pointed at the changing rooms and rolled her eyes at me. I was in so much shock didn’t even buy the top.
    5 people found this review helpful 👍

  • 3/5 Xiaozhou P. 3 months ago on Google New
    The discount section of this shop is a thief's paradise, and I've had it happen to me twice now! She tried to steal my phone and I caught her, then I kept an eye on her and she came threatening me with arrogance when she realised she couldn't steal anything! This shop needs to have better security!
    3 people found this review helpful 👍

  • 1/5 Raven A. 7 months ago on Google
    Not a comfortable store. Maybe you need to be more fashion to be allowed inside
    2 people found this review helpful 👍

  • 1/5 A B. 1 year ago on Google
    One guy of the staff was mocking me as I was trying a bag in front of a mirror, caricaturing me to his colleague, thinking I didn't see him. It's like they were hired because they bully the clients.
    2 people found this review helpful 👍

  • 1/5 Ana D. 1 year ago on Google
    Two months ago I was in Barcelona and bought two books from this store. There was an offer, which said that the second book would be half priced but the cashier didn’t remember to put the discount. I payed but realized that is it the wrong price and told her immediately. She wanted to correct it and asked for my Card again, a colleague even came to help her cause she didn’t know how to do it. I thought I would be reimbursed, instead I was double charged. When I s my app that I wasn’t reimbursed but double charged I went back to the store to show one of the cashier, who had helped the other girl, that forgot to put the discount. She told me that I would be reimbursed for sure but it would take up to 3 days. She also told me, that in case I don’t get reimbursed I could ask in a German store to be reimbursed. It’s been over a month now and I’ve still not gotten my money back. I’ve called numerous times, the number doesn’t go through and nobody ever picks up. I sent a dm on Instagram, no reply. I ended up calling a store here in Germany to ask for help. They fowarded my mail but nobody got back me. I contacted customer service to ask for help, they said they couldn’t help me and even refuse to provide an E-Mail or number from store. They said I should go back to store in Barcelona. I’ll gladly do that, if they pay my flight ticket. I’m really tired of running after my money. I’m never buying at that store again, this is just beyond disrespectful. They give out false information, they are not reachable and incompetent as well.
    1 person found this review helpful 👍

  • 2/5 Carles T. 8 months ago on Google
    Overpriced, super busy, pickpockets, some workers look unhappy and irritated. Was better years ago.
    1 person found this review helpful 👍

  • 4/5 Devin L. 11 months ago on Google
    Urban Outfitters in Barcelona is a trendy and stylish store that offers a unique selection of clothing and accessories. The store is well-organized and has a cool and urban atmosphere, making it a great shopping destination. Their prices are a bit higher than average but the quality of their products is impressive.

  • 1/5 Margarita K. 2 months ago on Google New
    Never got an apology… Never personally witnessed that kind of behaviour neither in the UK nor in Germany in all the years I have been shopping at UO… They also don’t apologise to all those people who were complaining here in the review section. What’s wrong with them? Allein schon, wie lächerlich. Pitiful. Sorry not sorry.

  • 3/5 Defne a. 1 year ago on Google
    Good selection of clothing brands and range of clothes. The clothes are messy and unkept. But, the staff are nice and know English as well. The main reasoning for my three-star rating is the quality you are receiving is certainly not the quality you are paying for. Material for most of the clothing is cheap and some are even badly sewn.

  • 5/5 Carlos Aguadé V. 3 months ago on Google New
    Amazing store in the city center! Great trendy accessories and apparel ;)

  • 5/5 Hasit S. 4 years ago on Google
    lots of choices, great quality, courteous but busy staff!

  • 2/5 Eduardo Borges Pinto O. 1 year ago on Google
    Check your receipts! Often the price that is in the tag is not the same as the one you’ll see in the receipt. If you are buying multiple items, that could be hard to catch, but they profit on that lack of attention. Come back and ask for the price difference! 🚨

  • 2/5 Sofi 1 year ago on Google
    I went here to collect two items - a game and a glass, the website said it’s available in this certain store. But my order was cancelled two times without a reason so I decided to come by myself. But when I came there and asked the guy where can I find it he just said that it’s not available and didn’t even wanted to show me where I can look by myself. When I ask him if he could search by a code of items which I had prepared, he refused and said literally “Trust me We almost live here, it’s not in stock” and when other lady was trying to help me he also said to her that it’s not available so she didn’t help too. The curiosity is that I came to the place the lady pointed to where the game should be IT WAS THERE. There were plenty of them and they are visible, it’s not that they’re hide somewhere. Just because this guy thought that he knew everything and refused to check by the barcode or even to have a look it was amazingly terrible experience. It was my first time buying from you and I think it will be the last one because I’ve spent so much time and effort.

  • 5/5 Ran G. 4 years ago on Google
    I like this place my first time and they have good thins

  • 4/5 Maxbing Z. 3 years ago on Google
    The guy works at front door greeting clients is amazing done his work.bravo

  • 4/5 Felipe L. 3 years ago on Google
    Great staff service, and not that busy during the week

  • 1/5 Anna Grau L. 3 years ago on Google
    Big delays with the orders, almost one month.


Call +34 936 09 43 09 Open on Google Maps

Amenities


  • Payments
    • ✓️ Credit cards
  • Offerings
    • ✓️ Men's clothing
    • ✓️ Women's clothing
  • Accessibility
    • ✗ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
    • ✓️ Same-day delivery

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