(Translated by Google) They sell products in poor condition and do not accept returns because three weeks have passed since the purchase. I was going because of its proximity and because they have products that are good, but I don't plan on going back. Besides, I never liked seeing boring animals in display cases. Staff treatment, regular. I recommend checking the food products fast, or you will waste your money like me. (Original) Venden productos en mal estado y no aceptan la devolución porque han pasado tres semanas desde la compra. Iba por cercanía y porque tienen productos que están bien, pero no pienso volver. Además, no me gustó nunca ver a los animales aburridos en vitrinas. Trato del personal, regular. Recomiendo verificar los productos de alimentación rápido, o tiraréis el dinero como yo.

It is spacious and well organized, I think they specialize more in dogs, cats and fish, since I was looking for some things for my birds and they didn't have anything... But the rest is very good.

(Translated by Google) I have gone to buy a fish for my son, when I call one of the shop assistants and tell her what I intend to buy, the first thing she tells me is that they are not for sale. If they are not for sale, why are they exposed? (He did not answer me), when I insisted that he please come see which one I was referring to, he insisted that not all of them are for sale (now it is not that they are not for sale but that they are not all of them....we are moving forward), finally My son comes without fish because of the bad attitude of the saleswoman, her nonchalance and her inability to empathize with the customer (in this case, better accompanied by an adult) It's a shame because we were regulars because of my cats. (Original) He ido a adquirir un pez para mi hijo, al llamar a una de las dependientas y comentarle cual era mi intención de compra lo primero que me dice es que no están en venta. Si no están en venta, ¿porqué están expuestos? (No me contestó), al insistirle que porfavor que viniera a ver a cual me refería me insistió que no todos están en venta (ahora ya no es que no estén en venta sino que no son todos....vamos avanzando), finalmente mi hijo se viene sin pez por la mala actitud de la vendedora, su pasotismo y por su incapacidad de empatía con el cliente (en este caso un mejor acompañado por un adulto) Es una lastima porque éramos clientes habituales por mis felinos.

Pet Shop . Very large, they have everything for the animal world. Let's buy a large fish tank, and various things for fish. Good attention .

ok

Ok

Good

They have a wide variety of everything but half of the store is for dogs. I only found one decent cat harness. In my opinion they could improve a lot. I hit it with a shopping cart and a worker let me go to the bathroom (my finger was bleeding) so I have to say that although the rest were a little unfriendly, this girl was concerned and looked a little more professional. I give it three stars because the organization of the products and their labeling were terrible. They have rabbits, guinea pigs and fish, apparently in good condition.

Good

They have everything and the staff is very nice. I placed the order online in the morning and that same afternoon they called me that they already had it ready. I picked him up the next day and they gave us a small gift (treats) that our labrador loved.

(Translated by Google) They have everything in store. I love that they have a stand where you can make your own box of treats for the dogs. (Original) Tienen de toda en la tienda. Me encanta que tengan un stand donde poder hacer tu propia caja de golosinas para los perros.

(Translated by Google) Terrible and unkind staff, you ask him about a product and he says hey wait, I'm attending when the store is completely empty. We go to the cashier and he tells us that if we want to open a file, obviously no, because we will not return to this site ever again. (Original) Personal pésimo y poco amable , le preguntas por un producto y te dice oye espera que estoy atendiendo cuando la tienda está totalmente vacía . Vamos a caja y nos dice que si queremos abrir ficha evidente que no , porque no volveremos a este sitio nunca más .

Esta todo muy limpio y ordenado. Tienen muchísima variedad de lo que sea que busques. Las veces que he ido no estaba nada concurrido así que compra rápida.

Más que recomendable por su inmensa variedad de piensos y objetos para mascotas, tanto para gatos como para perros, peces, tortugas, roedores... Con la cuenta cliente se pueden aplicar importantes descuentos. Puede que sus precios sean algo más caros que en otros establecimientos. Sin embargo, la diferencia se compensa con su amplia gama de productos.

Perfecto, pero me habéis quitado las ganas de ir a comprar los sábados, ya que todos los sábados que he ido siempre hay una protectora de animales, NO puedo contribuir todos los sábados que voy, a veces te entienden y otras te ponen caras raras, me obligais a ir entre semana, me lo pensaré.

Una vergüenza! Ha ido mi madre a comprarme unas cosas para mis animales y no le han dejado aplicar el cupón de descuento de los puntos acumulados de compas anteriores (llevándolo incluso físicamente tal y como me lo dieron en la última compra que realicé a pesar de que en la ficha de mi cuenta ya consta). Además añado que cuando son cupones de una cierta cantidad económica, per ejemplo 11€, te ponen una caducidad muy temprana del cupón y sin embargo si son 2€ tiene hasta 1 año de caducidad, lo veo ilógico... Muy descontenta. Mi madre no ha querido dejar toda la compra pero era para haberla dejado por completo e irnos a otro sitio. No sé si volveremos.

(Translated by Google) Super friendly the clerks and you can ask and order that they bring it to you and keep it for you (Original) Super amables los dependientes y les puedes pedir y encargar que te lo traen y te lo guardan

(Translated by Google) My little dog is delighted with the new pillow I got him. Scratch it and play it and it's still in perfect condition! (Original) El meu gosset està encantat amb el nou coixí que vaig anar-li a buscar. El grata i hi juga i continua en perfecte estat!

Cuándo lo teníamos aquí en el centro de Granollers me daba algún paseo y IVA a ver lo que havia puesto que tengo pecera

(Translated by Google) Very large store where you find everything. It is big, clean and tidy. The staff is friendly and correct. The only thing I don't understand is why bird accessories are so outrageously expensive. Everything else is fine, reasonable prices with continuous offers of 3x2 on food and things like that. It is in a commercial area where it is easy to park and there are several very interesting shops. (Original) Tienda muy grande donde encuentras de todo. Es grande, limpia y ordenada. El personal es amable y correcto. Lo único que no entiendo es porqué los accesorios para aves son tan tremendamente caros. Todo lo demás bien, precios razonables con ofertas continúas de 3x2 en alimentació y cosas así. Está en un polígono comercial donde es fácil aparcar y hay varias tiendas muy interesantes.

(Translated by Google) Great variety of products and good value for money. I went to Kiwoko for the first time when adopting my cat. I was attended by a very kind brunette girl, who explained to me in detail what kind of feed and cans were healthier, the basic products I should buy... Taking into account my total inexperience on the subject, since I had never had a cat before, I it was very helpful. Since then, I always shop there. (Original) Gran variedad de productos y buena relación calidad-precio. Fui a Kiwoko por primera vez al adoptar a mi gata. Me atendió una chica morena muy amable, que me explicó con detalle qué tipo de piensos y latas eran más saludables, los productos básicos que debía comprar... Teniendo en cuenta mi total inexperiencia en el tema, pues nunca antes había tenido gato, me fue de gran ayuda. Desde entonces, siempre compro allí.

(Translated by Google) I recently had my dog, but they have a wide variety of products, the store is tidy and you can walk through the aisles comfortably. The staff are quick and friendly, and the checkout line isn't an endless wait. The prices, as everywhere. If you want quality, it has a cost. (Original) Hace poco que tengo a mi perrita, pero tienen mucha variedad de producto, la tienda está ordenada y se puede circular x los pasillos con comodidad. El personal te atiende de forma rápida y amable, y la línea de cajas no es una espera interminable. Los precios, pues como en todas partes. Si quieres calidad, tiene un coste.

(Translated by Google) As soon as I entered the door of Kiwoko Granollers, the girls and boys who attended me were great. They helped me a lot with the couple of kittens that I had adopted because it was my first time and I had hundreds of questions. They cared about them and me and I am very grateful to them. From now on it will be the preferred store for the care of my kittens Megara and Bagheera. (Original) Nada más entrar por la puerta de Kiwoko Granollers, las chicas y chico que me atendieron fueron geniales. Me ayudaron mucho con la pareja de gatitos que había adoptado porque era mi primera vez y tenía cientos de preguntas. Se preocuparon por ellos y por mí y les estoy muy agradecida. A partir de ahora será la tienda preferida para el cuidado de mis gatitos Megara y Bagheera.

(Translated by Google) It is my favorite store for my pet's purchases. Very humane and pleasant treatment. For me excellent (Original) Es mi tienda favorita para las compras de mi mascota. Trato muy humano y agradable. Para mi excelente

(Translated by Google) Whenever I have had any questions, they have attended to me in detail. You can see that the team is well trained regarding the animals. Very attentive and friendly (Original) Siempre que he tenido alguna duda me han atendido detalladamente. Se nota que el equipo está bien formado respecto a los animales. Muy atentos y simpáticos

I agree with the review below. I also went shopping yesterday and a dark-haired saleswoman was very unpleasant. It seemed like she didn't feel like working and she was also quite rude. To receive treatment like this I will never go again.

I have bought a few times and as some comment on the issue of tickets, I have never been able to redeem them. Due to expiration, if it is an expensive purchase, time is very limited. Another thing, I have gone a few times to buy fish and many of them, I have had to leave while it is closed, they tell me that they are in quarantine, but it has happened to me several times. Too bad for this, they would have to do it on the weekends. Another day I bought fish, for whatever reason, a girl who didn't have much of an idea helped me, I bought some rather expensive fish and one of them died in less than 24 hours, I took a photo of it and they told me that I should have brought the fish, and a sample of water, how will I know this. I threw it in the toilet. I work at night and I saw it before leaving for work. In the morning, the fish was somewhat eaten by the others. I showed him the photos of the dead fish and the other one of the same super pretty species. The other one was very small and with dull colors, I guess he was sick, that's why he died. The purchase was 48 euros in fish. Well, I have nothing left without fish or devotion. I will not buy there again. Very badly.