Horrible experience. Stayed for 3 days, final evening they called my room at 11pm to ask who I was (?), then at checkout they couldn't find me but finally charged me and I paid. Next day an extra charge of €1040, twice my total payment was taken from the credit card they had on file for my deposit. Called twice and emailed the manager and 2 days later no reply 😡

Let's start with the positive things: the staff is generally friendly and we liked the neighborhood off the beaten track. But: I cannot remember the last time I stayed in a hotel where you had to fight in order to prevent them from giving you new towels every day. By default, you should only get new towels if you throw them on the floor. Here you get new ones unless you discover that special sign that you need to hang up for the staff to see. Also very unusual not to have the electricity in the room linked to the room key. Instead you have to switch off all lights when you leave. One day, when we came back, someone had obviously switched on the light and left it on the whole day. Again, not sustainable. Also: making everything very dark might be stylish but it means artificial lights everywhere, day and night. Reminds me of an Abercrombie & Fitch store in the early 2000s. Finally, the rooms are far too hot! and there is no way you can influence that. You cannot open the windows either. They say it's because now (in April) the 'system' is still in 'winter mode' and cannot be adjusted to 'summer mode'. So, even when temperatures outside are high, the building is heated as if it was winter outside. maybe time to adapt to the reality of climate change? Anyway: not my favorite place. Sorry for the staff, they try their best (except for the one day when they forgot to clean our room at all).

(Translated by Google) Love the bar and the restaurant! A superb warm design, it feels good. This place is trendy, the central bar is great for a drink. The restaurant tables are well appointed with sofas for some of them. It has long tables for groups making the experience very user-friendly. A long terrace with a separate smoking area. The staff is young, friendly and smiling. To top it off a DJ is present a few evenings without the music being too loud. To be abused without moderation. (Original) J'adore le bar et le restaurant ! Un superbe design chaleureux, l'on s'y sent bien. Cet endroit est branché, le bar central est top pour y boire un verre. Les tables restau sont bien agencées avec des sofas pour certaines d'entre elles. Il a de longues tables pour les groupes rendant l'expérience très conviviale. Une terasse tout en longueur avec un coin fumeur séparé. Le staff est jeune, aimable et souriant. Pour couronner le tout un DJ est présent quelques soirs sans non plus que la musique soit trop forte. À abuser sans modération.

My favorite hotel in Paris. I'm not saying it's the biggest, best, or most beautiful, although it is arguably many of these things depending on the person. But I discovered this hotel --designed by Phillipe Starck-- back in 2010 and have stayed here ever since. First of all, as a New Yorker, I was surprised and impressed to find that their interior pizza restaurant is the equal of most pizza places I've found in NYC, and I love it for that. Secondly, Mama Shelter has the best family accommodations in Paris. When I traveled there with my wife and two kids, the kids got their own room, with their own bathroom, and plenty of space, which was amazing as it allowed my wife and I to have some privacy in an adjacent room with a conjoined hallway to store our luggage and shoes in. The cost of this was not much different to a regular room, so I dare you to find a better value anywhere. Thirdly, and this is a big one, the breakfast buffet is so good I basically advertised it to my wife for 10 years before we could finally enjoy it together. It is so fully featured and delicious I'm getting hungry just thinking about it. The perks are that it's a very stylish hotel. I don't think they do room service, but honestly, just go downstairs to the buffer or pizza place with outdoor and indoor seating, or enjoy the nightclub vibes in the evening if you're able. The merch is a nice touch as well to commemorate your trip. Yes, it is in a homier part of eastern Paris, which means it's not as glitzy as a more central location. But if you want to stay at a stylish and relatively quiet location in Paris, this is one of the best deals you'll find, with a very helpful concierge desk to boot. Seriously, I look forward to staying at Mama Shelter as much as I do returning to Paris.

I enjoyed the comforts of the room, but would have liked better room lighting. Also, there was no place to open a large suitcase other than the long desk, which was not deep enough. The daily breakfast was excellent! Delicious in every way. The front desk staff were very helpful and courteous. I probably would have preferred a location closer to central Paris. The 76 bus was very convenient, but the Metro was a little too far.

Top hotel floors weird to access via the lift. Also, loads of dishes in corridor. Bad smell. Kitchen smells in the hallway, smells from roof top barbecue. Music evening in the restaurant- total joke with despacito. Bar tenders ignoring foreign hotel guests. Would not recommend to stay.

Spent the Valentines evening for dinner, it was an amazing experience! Live music, well lit specifically decorated for Valentine’s Day and the dinner was superb 👌

Went to the restaurant. It's a bit overpriced and felt rather over the hill. Food was OK. If you enjoy eating reasonable pub food in a low ceiling, cramped, discothequeesque place, this is your go to. On a plus the house red was good.

Decent place for a drink at the bar or a meal with friends. Place is a little bit hard to get to by metro but once inside it's got pretty much all you need for a fun night out.

(Translated by Google) Excellent welcome, good quality dishes, decor and nice atmosphere (Original) Excellent accueil, plats de bonne qualité, déco et ambiance sympa

Great hotel and comfortable rooms but be careful with your belongings. We had 200€ of cash stolen while we went away, with no resolutions possible from the staff. On top the that the rooms haven’t been cleaned anytime we’ve been there. Update: the staff told us to keep the valuable belongings in the safe / blaming us for it instead of investigating with their staff. Unacceptable.

I had one of best time here.. Though most of hotel is self service type and storage is less in rooms else its a great place both romantic and business visits.. Quite a different theme.. Food is awesome.. Should be tried if visiting Paris.. Accessible by bus, metro

This is a very cool, chill spot. I came here for dinner twice while I was in Paris (suggested by my manager). The food is great, the staff is nice and made us feel welcome. I was nervous because we don’t speak French, but the servers were really nice and language was not an issue (at least not on the first visit). We had a good time and I’m glad we came twice. The DJ is awesome by the way. I suggest this spot to anyone looking for dinner with a bit more vibes. New Yorker types will enjoy this multi-restaurant.

I went there for the Sunday Brunch at the restaurant. The food was tasty and you have a wide variety of food. But they force you to leave in one hour (while on the reservation they say you can stay from 11:30 am to 3 pm). So you don't really have time to eat.

Sincere service and upbeat atmosphere with 🍴 design. Can take a while to be served but it's rather that you're not rushed, rather than being slow in a lazy way, as the staff are active and upbeat. Merits photos though I didn't take any ;)

(Translated by Google) Unmissable ideal place for brunch and especially quiet! I don't really understand the bad comments because in terms of brunch it's really one of the best in Paris and I'm picky! (Original) Incontournable endroit idéal pour bruncher et surtout tranquillement ! Je ne comprends pas vraiment les mauvais commentaires car au niveau brunch c’est vraiment un des meilleurs de Paris et je suis difficile !

(Translated by Google) Night + restaurant offered by my darling for my birthday because she had loved the establishment in Marseille. Very (too?) Friendly waiter and hipster image that goes well, but when you scratch the varnish: no service at the reception which made us miss the breakfast service, no service or cocktail in the rooftop so we had to do the service yourself and finally the restaurant ... Rib of beef to share, at 69 € incorrect cooking, quality of the meat leaving something to be desired and server overwhelmed ... Finally had to ask 3 times to get a table away from the only stroller in the restaurant. In short. Fortunately they offered us 2 cocktails to make up for it ... If one or a CM sees this message, and to make it clear: you will not see us again 👋 (Original) Nuit + restaurant offert par ma chérie pour mon anniversaire car elle avait adoré l'établissement à Marseille. Serveur très (trop ?) sympa et image hipster qui va bien, mais quand on gratte le vernis : pas de service à la réception ce qui nous a fait rater le service de petit déjeuner, pas de service ni de cocktail en rooftop donc obligé de faire le service soit même et enfin le resto... Côte de bœuf à partager, à 69€ cuisson incorrecte, qualité de la viande laissant à désirer et serveur débordé... Enfin obligé de demander 3 fois pour avoir une table loin de la seule poussette du resto. Bref. Heureusement qu'ils nous ont offert 2 cocktails pour se rattraper... Si un ou une CM voit ce message, et pour que ce soit clair : vous ne nous reverrez plus 👋

We booked at 7 so our young kids could eat early, were welcomed with a notice that we needed to vacate the table by a certain time and then had to wait over one hour for our food to arrive. By the time it did, kids were tired, cranky and not hungry anymore. Not a word of excuse from the useless waiter who had already brought a glass of white wine when we ordered red as well as a bottle of still water we had not asked for. A very disappointing experience for no less than 116€!

The rooms are very small with minimal amenities, the noise from the bar is incredibly load in the bedrooms. In all this feels more like a Hostel than a hotel. They should charge less than €50’a night for what they offer

This review is for the restaurant. The food was great, the staff was attentive and kind, and the decor is fun! The quotes and writing on the ceiling were a great mix of fun, introspective, and moving. I think everyone who eats here would be able to find a message that resonates with them.

Just a great place. From a very diverse family... in terms of all ways one thinks diversity.. well we were there for a family reunion, and everyone was happy and felt comfortable of all age groups and positionalities. The staff is just superb. This is the Paris I love, always keeping it Parisian... in the most deeply meaninglfully ways of being in 'togetherness.' And just steps away from Edith Piaf's tomb.

The hotel is nice rooms size and bed very comfortable. But there is a night club in front and is difficult to sleep. The same hotel give for free ear plugs….

(Translated by Google) I go there for a drink, to eat or especially for brunch on Sunday.I love it, we are very comfortable there, even with children (Original) J’y vais pour boire un verre,manger ou surtout le brunch le dimanche j’adore on y est tres a l’aise, même avec les enfants

(Translated by Google) 17 phone calls 14 emails to obtain a refund I have been debited twice following an error at the reception, 10 days have passed still no refund (Original) 17 appels téléphoniques 14 mails pour obtenir un remboursement j ai été débité deux fois à la suite d une erreur à la réception , 10 jours sont passés toujours pas de remboursement

Nice design, it's not the same to Westing, but is funny. Unfortunately is so far to the center. But the restaurant is really good, I love the fish, I recommend.

Kinky hotel. Overall, a good experience here. Room is clean but super small, the food is good. The neighborhood is ok if you're in Paris for a business trip. I stayed in queue for about 40 mins to check in.

(Translated by Google) Too expensive for what it is! Too Americanized! Would like to do "like" but it's not like at all! (Original) Trop cher pour ce que c'est! Trop américanisé! Voudrait bien faire "genre" mais c'est pas genre du tout !

This hotel is a hot strange but also very cool. If you can get past the fact there is a kinky theme to it then it's absolutely grand. The service is spot on, it's clean, the food in the bar is great too. The rooms are all modern and have hair dryers, safe, microwave, and ensuite.

Great restaurant bar and music. Room must have been good at opening but not quite maintained that way: light switch by bedside not working, no USB chargers available on desk like other hotels standard facilities.

Amazing time and staff could not have been nicer! Thank you Miriam for decorating our room for our babymoon! Will of course be back!

Very good food,l. Had the half chicken.. nice and crispy skin, perfectly cooked The pear in chocolate...very!

Its the 5th time within the last 8 years we stayed in this boutique Hotel. The Rooms are very clean and modern, the staff is very friendly. Breakfast offers a lot. The restaurant was better in the past. If you come by car you can use the parking below the Hotel for a resonable price. We will come again but will not have dinner here anymore.

Very happy with this hotel, it’s well priced, nice rooms, good bed with the bathroom (family room) a bit small. The restaurant was nice and good. I did notice some understaffing, especially during both times we had breakfast, the breakfast buffet ran out of multiple things and tables weren’t cleared. All in all a good experience that I’d recommend.

Busy place, ok for big groups (though noisy so you can only hear your neighbours) and decent food. The guacamole is not bad for Paris. The fish with veggies was ok but overcooked. Liked the steak.

(Translated by Google) Covid or not, come if you have no choice. Hotel, very dark, of which I think its boudoir theme explains it, unless it is to hide the water damage. I did not like my stay and despite the pizza and the not too well supplied breakfast uber eats will be your friend. (Original) Covid ou pas, venez si vous n'avez pas le choix. Hôtel, très sombre dont je pense que son thème boudoir l'explique à moins que ce soit pour masquer les dégâts des eaux. Je n'ai pas aimé mon séjour et malgré les pizza et le petit déjeuner pas trop bien fourni uber eats sera votre ami.

I didn’t enjoy the food

Great vibe at an affordable price

Fun, stylish hotel with very reasonable prices - but heads up, it's kinky. The rooms are small but very comfortable, with a powerful shower and everything you need for a city break. A (very) wide range of movies. Check-in is seamless - you can check-in online, meaning no forms to fill in when you arrive. Great hotel bars and a restaurant - worth visiting even if you're not staying at the hotel. Only cons: not very central and, depending who you're going with, the kinky theme could be unwanted.

Excellent modern building influenced by Frank Lloyd Wright architecture, good location, staff and facility overall. We stayed here for 1 week and had no problem with going to and from the touristic attractions thanks to several bus lines right in front of the hotel. Staff are friendly and very accommodating. Finally the cost is quite affordable and reasonable compared to others. Definitely a recommendation and happy to consider staying here again in future returns.

We went to the restaurant for a birthday and Amaury served us hi is really TOOOOOOOOOOP!!!!!

(Translated by Google) Great place, great welcome and great service. I recommend !! (Original) Super lieu, super accueil et service aux petits oignons. Je recommande !!

nice restourant. i liked the location as well. stuffs are nice and speaks english.

Good for drinks on the rooftop on sunny evenings. Service was slow. The roasted chicken that all the guests could smell the whole evening on the rooftop roaster were only by reservation so better to reserve your chicken before you come :)

Loved my stay! Super cool and trendy hotel in a Parisian neighborhood with lots to offer. I only wish I would have stayed on the 6th floor or lower and not facing someone's apartment so I could open my window without the family living across seeing me! If you stay on the 7th floor you have to take a flight of stairs as the elevator only goes to the 6th floor. I did love the room and how quiet it was (I think I was in room 703), and the DJ Saturday night was awesome! The staff was friendly and very helpful and I would love to return! The neighborhood was AWESOME-very authentically Parisian and not touristy! Merci!

The rooms are ok but too small. Not particularly comfortable bed. The service at the restaurant is poor to say the least. The waitress poored half a bottle of champagne on me and on my bag while the other waiter refused to give me a proof of payment. When I paid a received two notifications from my bank and when I complained nicely and politely, the waiter, a passive agressive guy started by saying " I can assure you that you paid only once and I'm not going to give you the proof as I threw the ticket in the garbage. It's almost midnight and I'm not going to look for it now". The day after my bank called to ask why did I pay twice the same amount in the same restaurant!. Honestly last time in this hotel. Also, in porte de Bagnolet there is not that much to do in the area. The food however was great and fresh and delicious!

First time here, visiting from Toronto. Got to the rooftop first, and wow place is nice, cocktails too. Then things got even better when we went to the bar on the main floor…we asked the bartender what drinks he could make us. And well, he turned from bartender to mixologist in a blink of an eye. Man went to the kitchen, picked up fresh ingredients to create two unique drinks for my friend and I. Long story short, if you come here ask Linda to make - and I really mean create - you a drink, you won’t regret it!

The room is v clean, bright and quiet. Based on their price I can totally understand that they don’t offer tooth paste and some regular supplies like the others. The concierge is very professional and friendly. I do believe the quality definitely above the price if I only judge by the room. However, the restaurant system is unbelievable terrible. They obviously out of hands, nobody looking after any customers. I had to wait almost 45 mins to be served and the another 30 mins to get the bill. They also got my orders wrong…. I just can’t believe I had a almost 3 hours dinner in a hotel diner…

Very special place. Good ambient. A little bit spensive.

Food ok but uninspiring. Staff made a good effort. If you book in advance make sure you include ‘rooftop’ in the reservation otherwise you’ll end up on the other ground floor terrace.

Loved it! We rented a conference room for a product presentation. Staff was lovely, the place looks amazing and the atmosphere was just great. We got coffees on the house before starting setting up. The organised breakfast was brilliant: fresh pains au chocolat with almonds and bread, the guests loved it. I did not get to stay the night but a colleague did and enjoyed it. I'll be sure to check them out next time.

Great food. Amazing staff. One of the best bars/restaurants in Paris.

Trendy hotel. Great bar and restaurant, breakfast is amazing! Staff js very helpful, we had a problem with the TV in our room they switched us to another room immediately. Recommended

Breakfast pastries were amazing, the pain au chocolate especially. Was a smoothie machine which I’ve not see before along with continental and British options, you must get breakfast if you book here! Rooftop bar nice but drinks options limited, bar on ground floor very good, cocktails were spot on but gets very busy on a Friday!

(Translated by Google) the top, the class and this perfume ... (Original) le top, la classe et ce parfum...

(Translated by Google) A top-notch brunch, an awesome waiter, I can't remember his first name can be Billy and Awa, they were charming, elegant, listening to us with great professionalism, a fork had fallen our server had seen everything and come back to us to change it , there's nothing to say :) service of a very good level, well done also to the manager who will have been able to infuse them with this energy and the desire for a nickel service despite the constraint of the mask, the gel, a very great hygiene that we forget for a few hours the pandemic and that we relearn how to be happy at the table !!!! Add to that the farandole of dishes, salmon, warm grilled vegetables, lentils, pasta with truffles to die for !! Scrambled eggs perfect in texture, squeezed orange juice, and desserts ... let's talk about it .. crème brûlée a killer, thick texture and crunchy caramel on top, very fine Paris Brest, tiramisu, tropézienne, a strong and fragrant espresso , a treat..thank you to all the team for this moment when as a family we were able to spend time having lunch and forgetting the covid ... we have been coming for years and I admit that the note is 20 / 20..thank you (Original) Un brunch topissime,un serveur extra,je ne sais plus son prénom peut être Billy et Awa,ils ont été charmants,élégants a notre écoute avec un grand professionnalisme,une fourchette était tombé notre serveur avait tout vu et reviens vers nous pour la changer, ya rien a dire:)service d'un très bon niveau,bravo aussi au manager qui aura su leur insuffler cette énergie et l'envie d'un service nickel malgré la contrainte du masque, du gel,une très grande hygiène fait que l'on oublie pour qlqs heures la pandémie et que l'on réapprend a être heureux à table !!!! S'ajoute a cela la farandole de plats,saumon , légumes grillés tièdes,lentilles, pâtes aux truffes a tomber!! Oeufs brouillés parfaits en texture, jus d'oranges pressées, et les desserts...parlons en .. crème brûlée une tuerie, texture épaisse et caramel craquant sur le dessus, Paris Brest très fin,tiramisu, tropézienne, un expresso fort et parfumé,un régal..merci a tout l'équipe pour ce moment où en famille nous avons pu passer du temps en déjeunant et en oubliant le covid...nous venons depuis des années et j'avoue que la la note est de 20/20..merci

Michelin 2019 *(red)

(Translated by Google) Super comfortable hotel with a cocktail bar and a restaurant which in COVID times is more than interesting 😊 (Original) Hôtel super confortable doté d'un bar à cocktails et d'un resto ce qui en période de COVID est plus qu'intéressant 😊

(Translated by Google) Nice bar, no light in the room, no repair possible, poor service and in addition, an additional amount charged to the credit card for no reason. No answer, you have to write to the accounts! Really no customer service! 10/29/20 And 1 week not to talk about the light problem and tell us to send an email! For sure, there is no customer service at all !!! (Original) Bar sympa, pas de lumière dans la chambre, pas de réparation possible, service faible et en plus, un montant complémentaire débité sur la carte bleue sans raison. Pas de réponse, il faut écrire à la comptabilité ! Vraiment pas de service client ! 29/10/20 Et 1 semaine pour ne pas parler du problème de lumière et nous indiquer d'envoyer un courriel ! C'est certain, Il n'y a pas de service client du tout !!!

(Translated by Google) Good but very expensive for what it is! (Original) Bon mais très cher pour ce que c'est!

(Translated by Google) Looking forward to coming back soon (Original) Au plaisir de revenir bientôt

(Translated by Google) Nice restaurant and good food (Original) Beau restaurant et bonne cuisine

(Translated by Google) very cool. You have to go and the atmosphere is great. efficient service (Original) super cool. Il faut y aller et l ambiance top. service efficace

(Translated by Google) I did not know this place just by name !!! In short, I liked it (Original) Je ne connaissais pas ce lieu juste de nom !!! Bref j'ai kiffé

(Translated by Google) A king's brunch, an unforgettable smell and a perfect atmosphere. Too bad the neighborhood is not up to par. (Original) Un brunch de roi, une odeur inoubliable et une ambiance parfaite. Dommage que le quartier ne soit pas la hauteur.

(Translated by Google) Very pretty hotel, great decoration but a few downside! We took a room for two with a terrace. Clean and attractive room, too bad our terrace only has a table, a chair and a stool. It lacks two comfortable armchairs or a style of deckchair and a parasol to enjoy the terrace! We had dinner on the rooftop, the servers really top of the line! Very friendly, available and professional! The big downside and why I put only 3 stars: - in the morning, a staff person came back to our room around 10am without knocking while we were in bed sleeping (knowing that the front door opens directly onto the bed)! Really not cool! - breakfast the COVID rules are incomprehensible and illogical: You are not allowed to serve yourself alone on the food buffet, you have to wait for a waiter who will go around the buffet with you dish by dish so that he can fill your plate , but on the other hand the buffet part drinks juice coffee tea sugar etc. you have the right to serve yourself alone and handle everything without a glove! So when there are people at breakfast you wait 1 hour for a croissant instead of simply providing hydro-alcoholic gel! Apart from these two negative points, beautiful experience, the place and the decor are sublime. (Original) Hôtel très jolie, super deco mais qqles bémol ! Nous avons pris une chambre pour deux avec terrasse. Chambre propre et séduisante, dommage notre terrasse possède seulement d’une table, une chaise et un tabouret. Il manque deux fauteuils confortables ou un style de transat et un parasol pour profiter de la terrasse ! Nous avons dîné sur le rooftop, les serveurs vraiment au top du top! Très aimable, disponible et pro ! Les gros bémol et ce pourquoi je mets que 3 étoiles : - le matin une personne du personnel est rentré vers 10h dans notre chambre sans frapper alors que nous étions dans le lit en train de dormir (sachant que la porte d’entrée donne directement sur le lit) ! Vraiment pas cool ! -le petit déjeuner les règles COVID sont incompréhensibles et illogiques : Vous n’avez pas le droit de vous servir seul sur le buffet de nourriture il faut attendre un serveur qui fera le tour du buffet avec vous plat par plat pour qu il remplisse votre assiette, mais par contre la partie buffet boissons jus café thé sucre etc vous avez le droit de vous servir seul et de tout manipuler sans gant ! Donc quand il y a du monde au petit dej vous attendez 1h pour un croissant au lieu de tout simplement mettre à dispo du gel hydro alcoolique ! A part ces deux points négatif belle experience, le lieu et la deco sont sublimes.

TOP

(Translated by Google) Nothing to say! (Original) Rien à dire!

(Translated by Google) Very good experience as a couple for December 31, 2021. Dinner designed with classic products for the occasion but worked with originality and refinement. (Original) Très bonne expérience en couple pour le 31 décembre 2021. Dîner conçue avec des produits classiques pour l'occasion mais travaillés avec originalité et raffinement.

(Translated by Google) Great stay. Adorable staff, delicious December 31st meal, room decorated with a Happy New Year note on the mirror 🤗 very good bedding. Tastefully decorated hotel. only the pillows are average for my taste. They crash headlines fast and get hard. Otherwise everything is perfect. (Original) Séjour formidable. Personnel adorable, repas du 31 décembre succulent, chambre décorée avec petit mot de bonne année sur le miroir 🤗 très bonne literie. Hôtel décoré avec goût. seul les oreillers sont moyens à mon goût. Ils s'écrasent titres vite et deviennent dur. Sinon tout est parfait.

(Translated by Google) Usually I don’t leave an opinion but then you left me speechless. I ordered lasagna from ubereat for 18 euros. It had to come with a salad and for that price I expected a substantial portion. Result less than 300g of lasagna barely larger than a packet of VOGUE and without salad. If you don't want to deliver, don't force yourself! It is shameful ! (Original) En général je ne laisse pas d’avis mais là vous m’avez laissé sans voix. J’ai commandé des lasagnes sur ubereat à 18 euros. Ça devait venir accompagné d’une salade et pour ce prix là je m’attendais à une portion consequente. Résultat moins de 300gr de lasagne à peine plus grand qu’un paquet de VOGUE et sans salade. Si vous avez pas envie de livrer faut pas vous forcer! C’est honteux !

(Translated by Google) Very good. Extremely pleasant staff. Too bad the health crisis deprived us of the restaurant. The bedding is top !! (Original) Très bien. Personnel extrêmement agréable. Dommage que la crise sanitaire nous ait privées du restaurant. La literie est top !!

(Translated by Google) Great, see you soon! (Original) Ótimo, até breve!

I'm putting 1 star because google doesn't allow me to put none. I am quite disappointed as my experience was by far, less than what I expected. To start, the receptionist was very rude and not respectful (ex. after asking her politely to repeat hat she said, she changed tone and finished with "did you understand now ?") The first lady waiter arrived 1mn after we sat to take the order, but again she seemed not very happy when we requested some time. We waited very long for our meal to arrive, more than 40mn. The taste was good, but not something special. The only thing that was good, was a very understanding and friendly male waiter who served us after the lady server took the orders. He was polite, and very professional.

Insupportable. The food & beverage crew accepted a reservation and contract for payment for a large group on the roof and canceled it less than one week before the event. No explanation, no apology, only an offer to book at the indoor restaurant at an increased cost. I will personally never recommend them for any business, but if you try to book for a large group: beware.

Great hotel, breakfast is the best

👍🏼

(Translated by Google) Discrimination on physical criteria !! In front of an extra child! It is shameful. Entry refused because “sneakers and jogging prohibited”. The joke !! It's a hotel !! The service inside is always impeccable but the people at the entrance are disrespectful. Their tone is aggressive. Especially for a place that preaches, I quote: "More than rooms or restaurants, Mama Shelter is a PLACE OF LIFE and meetings, a real URBAN refuge at the same time beautiful, modern and full of spirit but also, POPULAR, warm and sexy. " TO BOYCOTTER !! (Original) Discrimination sur critère physique !! Devant un enfant en plus ! C’est honteux. Entrée refusée car « baskets et jogging interdits ». La blague !! C’est un hôtel !! Le service à l’intérieur est toujours impeccable mais les personnes à l’entrée sont irrespectueux. Leur ton est agressif. Surtout pour un lieu qui prêche, je cite : « Plus que des chambres ou des restaurants, Mama Shelter est un LIEU DE VIE et de rencontres, un véritable refuge URBAIN à la fois beau, moderne et plein d’esprit mais aussi, POPULAIRE, chaleureux et sexy. » À BOYCOTTER !!

(Translated by Google) We had a super pleasant evening. The setting, the food and the service at the top. Here is the proof of the crime! (Original) Nous avons passés une soirée super agréable. Le cadre, la nourriture et le service au top. Voici la preuve du crime!

They lost our reservation, were slow even with Paris standards, and gave us another table’s bill instead of our own which was 200€+ what we spent. Once we finally got the correct check, my husband and I paid our portion the rest of our group was splitting the bill (we hadn’t been drinking) and the waiter didn’t deduct the portion we paid from what he told them they owed. The food is good overall but one person had to get a new fries because he was served cold ones. Be very careful when you pay to make sure that you aren’t getting overcharged. If the service would have been very good it would have made up for the issues but it wasn’t.

(Translated by Google) Warm and very pleasant place Cooconing and shifting universe All the staff are very friendly We would think of ourselves as at home the room is beautiful The restaurant is also great! I had a great time See you soon MAMA! Love You 😛 (Original) Endroit chaleureux et très plaisant Univers cooconing et décaler Tout le personnel est très sympa On se penserait comme a la maison la chambre est magnifique Le resto est également top ! J'ai passer un super moment A très bientôt MAMA ! Love You 😛

Good vibes only. Nice place to share happy moments to cheer the come back to a quite normal life. A little to noisy but how much that noise can be appreciated after such a long time of silence. Nice and smiling service, try their home made tea and the "planche mixte charcuterie et fromage " : simple good things make you feel much better after a long day of hard work

(Translated by Google) In the top (Original) Au top

The best Ambiance place in the area.

(Translated by Google) Fantastic place in Paris 20th district which denotes with the district a great quality restaurant atmosphere and a very special mention for the reception which is exceptionally warm in the person of Hafizah who received me with such kindness, that I got the 'want to leave this review thank you again miss I will come back! (Original) Endroit fantastique dans Paris 20e qui dénote avec le quartier super ambiance restaurant de qualité et une mention toute particulière pour l'accueil qui est exceptionnellement chaleureux en la personne de Hafizah qui m'as reçu avec une gentillesse telle, que j'en ai eu l'envie de laisser cet avis merci encore mademoiselle je reviendrai !

(Translated by Google) Perfect for an evening cocktail (Original) Parfait pour un cocktail en soirée

(Translated by Google) Very pleasant waitress pro festive atmosphere .... very good dj the music is really great .... I would definitely go back there. Ah yes I have eaten well but nothing crazy (Original) Très agréable serveuse pro ambiance festive.... tres bon dj la musique est vraiment top.... Il est certain que j'y retournerais. Ah oui j'y ai bien manger mais rien de fou

(Translated by Google) I knew this place for its restaurant and pizzeria side. Rather delighted by the way. However, I had never done the hotel side. A shame!! Very mediocre! Carpet aged by time, cramped room, cables sticking out everywhere and the receptionist who has the nerve to tell us that she has "upgraded us!" " A JOKE!!! The price of the night is not at all justified !! It is borderline scandalous when you see the heads of the rooms! Awful! You don't feel at all comfortable when you walk in there. Very cheap. Very bad experience (Original) Je connaissais ce lieu pour son côté restaurant et pizzeria. Plutôt ravie d’ailleurs. En revanche je n’avais jamais fait le côté hôtel. Une honte!! Très médiocre! Moquette vieilli par le temps, chambre exiguë, les câbles qui dépassent de partout et la réceptionniste qui a le toupet de nous dire qu’elle nous a « surclassé! » UNE BLAGUE!!! Le prix de la nuit n’est pas du tout justifié !! C’est limite scandaleux quand on voit la tête des chambres! Affreuses! On se sent pas du tout à l’aise quand on y entre. Très cheap. Très mauvaise expérience

(Translated by Google) Very nice setting the restaurant is large we eat there very nice terrace (Original) Tres joli cadre le restau est grand on y mange bien jolie terrasse

(Translated by Google) We wanted to take advantage of the offer for Valentine's Day: one night with aperitif, dinner and breakfast: A disaster. We arrived at 6:00 pm for the Check in and, considering the number of people there, we waited 45 minutes outside in the cold. No distancing possible during the queue or inside or outside. Small room, no table or chairs for dinner so we ate on the bed (but there was even a tray). Dinner was spread over about 3 hours as it takes us one dish at a time, so we spent the evening waiting for very, very slow service. The meal at least was correct (but nothing more and no real choice on the menu). (Original) Nous avons voulu profiter de l’offre pour S. Valentin: une nuit avec apéro, dîner et petit déjeuner: Une catastrophe. Nous arrivons à 18:00 pour le Check in et, vu les nombre de personnes qu’il y avait, nous avons attendu 45 minutes dehors au froid. Aucun distanciation possible pendant la queue ni à l’extérieur que à l’intérieur. Chambre petite, pas de table ni de chaises pour le dîner, nous avons donc mangé sur le lit (mais il y avait même ps un plateau). Le dîner a été étalé sur environ 3 heures car il nous emmène un plat à la fois, du coup nous avons passé le soirée à attendre un service très très lent. Le repas au moins a été correct (mais sans plus et pas vraiment de choix possible sur la carte).

I had the pleasure of staying at Mama Shelter East Hotel and it was the best stay for my time in Paris. From being greeted by the friendly staff and complimentary breakfast every morning made my stay even more better. They also have nightly Entertainment with a DJ on the weekends. Thank you for an amazing stay. I look forward to returning soon.