3/5 Abber T. 4 months ago on Google
This
is
an
overdue
review,
we
stayed
between
June
to
July
2023.
When
we
checked
out,
the
hotel
staff
Miguel
said
he
will
ensure
our
feedback
was
given
to
the
management.
I
hope
by
now,
things
have
improved.
Location:
perfectly
located
in
the
heart
of
Paris
and
above
the
river
seine.
Note
the
narrow
spiral
stairs
up
to
hotel
rooms
and
reception,
can
be
a
3-5
stories
climb.
This
is
common
in
Paris
and
also
due
to
the
hotel
situating
in
a
historic
building.
Service:
was
inconsistent
between
the
day
and
night
personnel,
day
personnel
(Miguel)
was
prompt
and
helpful,
friendly,
offered
to
help
us
with
our
luggages
when
we
arrived.
While
the
night
personnel
simply
could
not
care
and
did
the
minimal
to
brush
issues
off.
We
feedback
to
Miguel
and
he
listened.
Rooms:
Clean
and
neat
and
furnitures
were
fitting.
But
sadly
the
heating
bars
in
the
restrooms
were
not
working
despite
turned
on.
We
checked
with
the
front
desk
their
reply
was
that
it’s
only
turned
on
during
colder
seasons..
was
not
the
case
for
other
hotels
we
stayed
in,
it
would
have
been
very
useful
for
drying
clothings
and
towels.
Bedding:
The
bed
itself
was
fine.
However,
most
of
the
pillows
had
a
wet
and
mouldy
smell,
and
even
after
requesting
for
change,
they
still
smell
as
bad,
I
brought
the
pillows
down
and
even
requested
for
the
front
desk
to
smell
to
which
he
agreed,
but
they
had
no
replacements,
we
slept
having
the
pillows
covered
up
with
bathroom
towels
to
musk
off
the
smell.
This
smell
is
like
laundry
left
in
a
washing
machine
undried
for
couple
of
hours,
or
drying
clothings
partially
and
then
not
exposing
it
to
sufficient
heat,
sunlight
to
dry,
resulting
in
a
damp
and
wet
mouldy
smell.
Others:
front
desk
could
have
advised
us
not
to
open
the
windows
to
enjoy
the
view
&
city
buzz,
which
resulted
in
many
flies
staying
in
the
room
and
hovering
around
the
lights
throughout
the
night.
We
requested
for
help
to
resolve,
or
for
insecticide,
but
night
duty
front
desk
told
us
there
was
nothing
he
could
do,
perhaps,
try
using
the
tower
to
get
rid
of
them,
he
said.
We
stayed
in
a
total
of
3
hotels
during
our
trip
in
Paris,
and
had
the
highest
expectation
for
Le
Presbytere,
which
we
also
paid
to
most,
but
I’m
sad
to
say
I
was
disappointed
with
Le
Presbytere.
And
other
accommodations
did
fare
better
(service,
issues
faced)
overall
due
to
the
concerns
raised.
Such
a
waste
since
its
such
a
romantic
hotel
situated
within
a
cathedral
/
church.
We
had
high
expectations
because
of
the
reviews
we
read
here.
I
sincerely
hope
the
other
guests
do
not
experience
what
we
have
encountered,
and
the
management
will
take
measures
or
have
already
taken
measures
to
ensure.
Edit:
Thanks
Jeremy
for
your
reassuring
reply.
To
testify
for
my
experience,
you
may
verify
with
the
day
front
desk
person
on
duty
around
late
end
June
period.
I
have
also
added
a
video
of
the
flies
for
your
notation.
As
you
can
see,
there
was
no
food
in
the
room
at
that
time,
as
we
only
dined
outside
of
the
hotel
during
the
entire
stay
-
we
did
not
have
breakfast
even.
I
also
appreciate
that
you
are
taking
this
review
seriously
and
being
accepting
of
criticism
for
improvements,
and
thus,
will
not
hesitate
to
give
your
establishment
another
try
in
my
next
visit.
However
it
will
surely
be
critically
reviewed,
hope
I
will
make
the
next
review
5
stars
on
the
next
opportunity
to
experience
what
you
and
your
other
reviewers
have
assuredly
claimed.
Last
but
not
least,
I
have
to
say
if
not
for
the
issues
of
the
inconsistent
service,
pillows,
faulty
towel
bars
and
flies
matter,
it
would
have
been
a
great
stay.