Worst in all they do. Ordered a 3+2 seater sofa on 20th Mar 22 at Ambattur showroom. Delivery was promised within 4-7 days. Learning that it comes from Bangalore, have asked them to deliver within 4 days, for which the store manager Nitesh agreed. But inspite of continuous follow ups, they cared the least, never responded and delivered on 29th Mar 22. It was on an exchange offer wherein for a puny 4k they took my existing furniture promptly on 21st Mar 22. But my 50k product was conveniently delivered after 9 days. Agony continued, the product is defective and quite possible a refurbished one. The 3 seater sofa seat sinks in and there is an internal broken side frame at the arm rest of 2 seater. After me complaining on 30th Mar 22, they promised to attend to it and replace the product the next day (31st) morning 10:00 am. But none turned up or called even. At 4:00 pm called up showroom Manager Nitesh. As usual, he never picked the call. After 5 minutes some half-baked technician called me and asked what is the complaint. On the whole, this is worthless business firm. They are experts in selling cheaper quality product, cheat the customer and customer care is a joke for this company. Royal Oak....Hope they named it right with the second part of the name in tamil. Beware if you chose to buy anything from them, you will be taken for granted.

Where yesterday i have went to this shop for like my dream home needs, i found all the products which is exactly on my mind with best quality and price. I didn't even stopped for another shop, i bought all my furniture and interiors decor needs at royalooak. And i really need to mention, sales person varshini was so humble and took very much effort to explain about the product, and manager nithish was one step more and he cared at every single sales procedure and nade my experience very pleasant at my shopping time. Thankyou so much team nithish and varshini.

Good variety of modern design furniture items sold here. Store though It is located outside city has enough space to showcase all under one roof .price range slightly higher. Has 3 or 4 car parking space in front. It is better to see the collection in Online and then check with store before visiting. Support staffs initially were helpful, however after sales and installation service is desired to be improved a lot.

Do not go to this store... FRAUD Please read all reviews before you choose to go to this store. The excellent reviews are all fake and paid SEO cheap mechanism by this store. All response from customer care to bad reviews is again eye wash to make potential customer believe that customer service is good. Please don't be fooled. All bad reviews are written by genuine customers like me who lost thousands of rupees buying defective useless products from Ambattur royal oak. I lost about 45000 rupees. worst service, no words to explain how lethargic their attitude is towards customer issues. If you want to make sure loss of money and earn headache and frustration for the money please go to Ambattur royal oak. Otherwise if you want to save your hard earned money from fraudsters please don't even think about this store. Cheating customers with fake products. All unsold old models only available. There is no customer in their store. Wonder how they survive. But looks like they are making up for their losses by increasing the prices of useless products.Very expensive products but totally useless and worthless of the price. Only lowest reviews are real customers all others are paid reviews. DO NOT TRUST. BEWARE. CHEATING.

They have branches in main cities of TamilNadu This is Chennai Ambattur branch Limited Parking Available Good stocks available Reception OK People not bad, who dealt was good. Security person Good, Took responsibility and guarded to cross the road with car.

The collections they had were unique and good. We made our way their in search of an office/study table to setup a WFH workspace and finally got one.. Shenbagavalli gave us a very quick and neat walk around on the stuffs which helped us to make our decisions without any confusions. Though a bit pricey, the quality is really good. The delivery and the installation too happened within three days of order placement.

It was a great experience purchasing in Royal Oak . And you offer outstanding service and fabulous furniture. We found exactly what we needed. Special thanks to Ms Shenba she was amazing and explaining everything in a friendly manner. She made our buying experience much easier than we expected. Would definitely recommend.

Service was too good and the sales person Shenbaga Valli explained clearly for the customer queries. Special kudos to her😊👍

Best store to visit for those who look to transform your home, they have wide range of collections with offer prices too, I ordered wardrobe and computer table for my new house quality is up to the mark and installation made at my door step with no charge. I kept changing my selected products and delivery dates, but staff Varshini patiently assisted me throughout the purchase from Welcoming till installation done. Keep up the fantastic work. Thank you☺️

Congratulations and Best Wishes To The Team members of "Royaloak" Ambattur Shopping Showroom providing Excellent service to the Customer from the beginning of Stepping into Shopping centre / Superb Explanation of the products by Mr.Ashu Sales Executive / Humble Coordination from Mr.Nithesh Store Manager /Transparent Innovative Installation by Mr.Karthikeyan & Karthick Fitters & Finally Dedication Delivery Royaloak Boys delivered the Products Sofa Six Seater + Tea Table & Mattress safely to the Customers place. Really the entire family members was mind blowing with the atmosphere created with full of happiness after installation on 30-9-2023 Saturday of the following Householders furniture of the Malaysian Fabric Sofa Six seater + Italian Tea table + Silver Mattress. Keep going in doing many wonders to your Customers by rendering your valuable services in sales and after sales to the Customers satisfaction. Moreover Customers are your Bread Winners. With Warm Regards and Best Wishes, D.Rajkumar Wellwisher.

Mr. Mohan raj given good service and very helpful to select the products.. Decor collection also pretty good...it's a great place to buy a home decor item's....the staff mr.Mohanraj is also given a good time and greatfull service to us.....

They have a good collection and decent pricing. Shenba was very helpful and patient which is not the case in most furniture showrooms.

Bought dining set in royal Oak, Ambattur. Good customer service. We were engaged by shemba who explained us all the dining sets.

Products are good however the service after the sales is very poor...till the payment is done sales team Nitish and Shenbaga Valli chased us. Once payment is done we had to follow up... Partially products are delivered and the remaining products are not delivered even after agreed dates... When we tried to call them no proper response or they do not attend our calls.....this is very poor service and unethical behaviour Delivery team who have delivered partial products are very rude... They want us to be available when they are bringing the products and that to without any prior intimation. Rude and unprofessional behaviour

Excellent imported classic quality Malaysian furniture of wide range under one roof with nice ambience to suit all the modern home interior. Moderately priced and Value for money. The sales executive Mr.Ashu sales executive patient enough to answer all your queries related to the various products with clarity. Good communicator. You may find interrior decoration products to suit individual requirements. Located on main road.

Good collections and price range from low to high. All furniture under one roof. All are imported nothing made in India, on display.😑. Easy access and ample parking space.

We had some problem in our 2 seater sofa within 2 months from the purchase date. The service Engineer Mr Parvesh Khan came and set it right and now it is ok. Also he is well behaved and requested us to contact reg any issue in the sofa. Thanks to him and his approach is very much appreciative.

The store furniture is different and the delivery quality is different. We had purchased a recliner, which looked good at showroom but when when we got home delivery after 7 days, we got a low quality one! Which is hard. After using the Laura recliner for 2 months, i have seen the fabric got damaged side rest and other places.

Parveeg Khan visited our home and seviced sofa cum bed perfectly. He was very professional and humble to solve the issue

All their sofas are imported. They've got collections from America, Venice, Malaysia, Vietnam, Italy and 2 more countries. Their products are given 1 year warranty only. Good thing is that their prices are far cheaper than the other big names in the country. Online and offline prices are same. They've good collection of leather sofas and recliners. Their Velachery showroom is much bigger and more collection on display

Good furniture and excellent products with well explained by staff shenba. I recommend Royal Oak for best furniture and more elite collection.

I got a good response from ms shenba she explained well about all the product patientl) and good collection under one roof thank you for you shenba.

Build quality is good and it's defianablely value for money. Overall It adds up to the exiting home decor.it was amazing decors items I was extremely happy with the customer service Mohan, my hall decor looked nothing short of amazing. it was a good experience.

I Recently purchased royal oak from Ambattur store ambition was great and sales staff showing all types of 6 str Dining table what I need exactly showed name Mr. Fayaz Ahmed i really appreciate it and very politely attend me Thanks ROYAL OAK

I had visit this royaloak furniture showroom. It's amazing shop and especially mohan raj is a good person and I like his presentation and customer attending skills very good...

Good collection and UNBEATABLE prices..Reallyy very impressed in furniture and decor collections..Sales staffs explain about the product superb wayyy..