Arby's image

Arby's

Restaurant Fast food restaurant Meal takeaway Sandwich shop American restaurant Deli

One of the Most Reviewed Delis in Chicago Heights


Address

207 S Halsted St, Chicago Heights, IL 60411

Website

locations.arbys.com

Contact

(312) 254-6291

Price rating

$ $$$

Rating on Google Maps

4.10 (433 reviews)

Open on Google Maps

Working Hours

  • Sunday: 10 AM to 11 PM
  • Monday: 10 AM to 11 PM
  • Tuesday: 10 AM to 11 PM
  • Wednesday: 10 AM to 11 PM
  • Thursday: 10 AM to 11 PM
  • Friday: 10 AM to 11 PM
  • Saturday: 10 AM to 11 PM

Featured Reviews


Frequently mentioned in reviews: service (9) good (8) fries (7) time (6) fast (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Jody F. 2 years ago on Google
    I stopped here for the first time today.. I was greeted and said hello too by everybody working there.. The place was spotless.. I have to say this is probably my best fast food experience in 20 years.. I will go out of my way to get lunch here again... Keep up the good work ... Some of us notice these things and appreciate the hospitality!
    2 people found this review helpful 👍

  • 4/5 P D. 1 year ago on Google
    Out of ALL the places to eat in the surrounding area this Arby's location seems to provide quick, friendly and professional service 95% of the time. And the quality of the food for the most part is good for fast food as well. Keep up the great attitudes and work!
    2 people found this review helpful 👍

  • 4/5 James B. 2 years ago on Google
    Was craving Arby's after I was done running errands. Found the closest in the area. Nice associates, Very courteous. Took my order & I was out in no time. Ordered the Ranch Bacon Wagyu Steakhouse Burger meal, subbed white cheddar mac & cheese for fries & a medium peach lemonade. Arby's doing burgers? Same thing I said but it's a very good burger. It's pretty loaded with lettuce, tomato, cheese, red onion, bacon & parmesan peppercorn ranch sauce on a toasted brioche bun. The burger is cooked medium well, if you're into that. The peach lemonade was so good. Sweet & peachy 😂. My only gripe was the mac & cheese. It was delicious but it was half filled. Major bummer. Lost a star for that.
    1 person found this review helpful 👍

  • 4/5 Rich W. 2 years ago on Google
    Food was good I was a huge fan of potato cakes which have been taken away. Sad move. I will say the curly fries have a really good seasoning and taste, not just fried shaped differently. Friendly staff even put up with my griping about potato cakes
    1 person found this review helpful 👍

  • 1/5 Juan 1 year ago on Google
    Terrible I walked in, one person in front of mr ordering. I was then told by the employee hold on a sec while she walked away and ten minutes later still never came back. Other employees looking at me till I started walking out and finally one employee said, "you know that customer is still waiting and now he's walking out". Didn't hear anything after that, just got looked at so I walked out.
    1 person found this review helpful 👍

  • 5/5 Larnell “Lo” H. 9 months ago on Google
    The new fish strips was tasty just need a 10 piece can't go wrong with crinkle cut fries

  • 5/5 Dawn N. 9 months ago on Google
    I was indecisive about the best deal to choose from the hot wings combinations they had to choose from, and the drive-thru cashier was very helpful and patient with me. She was excellent 👏🏼 👌🏽 👍🏾

  • 3/5 Kenneth R. 10 months ago on Google
    Food is usually good but service is spotty and you don't always get what you ordered. More than once I have asked for crinkle cut fries and get curly fries instead. Check your order before you leave

  • 5/5 Bob W. 10 months ago on Google
    There’s no doubt this is the absolute best Arby’s I’ve been to. Today I had a very large order that I ordered online and they got it and sure enough it was in the bag ready for me in 10 minutes. I unfortunately the way things are in the world today. I figured they would forget something because most places do and they absolutely did not when I looked in my bag , I thought yeah they forgot something and then I went and said hey, you forgot my stuff and sure enough it was in the bag. So that one is definitely on me. For being so jaded on quick service restaurants. I’ve actually been her a few times and every time the service is wonderful and the people are very very nice. This place is highly recommended.

  • 5/5 Candi B. 11 months ago on Google
    Fresh food Employees love them (in side n drive thru)

  • 5/5 Valentino T. 1 year ago on Google
    Awesome fish sandwich. Was hot and fast with little waiting. People that work here have always been cool and outgoing. Check it out

  • 4/5 Jenny G. 1 year ago on Google
    The staff is very friendly, respectful and patience. I had a free item for my birthday plus a sandwich if I ordered a meal. The restaurant was very clean as well.

  • 2/5 Deana F. 1 year ago on Google
    Well decided to try that new Garlic steakhouse sandwich.. Had to pull to the handicap spot an wait even though it wasn't busy at all. About 3 pm After waiting for 15 minutes which should have be the red flag on that one. We got our food brought it home. Lots fat lots of gristle ugh horrible looked like dried up rewarded me yuck

  • 1/5 Rich Van D. 10 months ago on Google
    Please do not go to arby's they did not give me my Sandwich and when I informed them they told me I could wait for a coupon for a free Sandwich That was on July 9th I still have yet to receive any coupon basically they stole my money

  • 1/5 George T. 11 months ago on Google
    The new design is great. Unfortunately that's about as far as I can go with the accolades. The food is still subpar, the prices are way too expensive and the customer service leaves a lot to be desired. Damn near $50 for two meals and they didn't even give me everything I ordered. That's outrageous.

  • 5/5 Yulander M. 1 year ago on Google
    I purchased two fish sandwiches today. They were freshly cooked and tasted delicious!! 😋

  • 4/5 Linnetta T. 1 year ago on Google
    Wanted a fish sandwich but was told they are seasonal. Got a burger. The burger was tasty, could have been a little warmer.

  • 5/5 Lawrence 1 year ago on Google
    Lady in the drive thru had the best attitude. Def deserves a raise. First time in a long time DIDNT feel like pushed away from thr window.

  • 5/5 Carlos E P. 1 year ago on Google
    Pleasantly surprised with the service fast and polite. I have not been to an Arby's in at least twenty years. I was impressed with the variety of menu items. I am a fan !

  • 5/5 Stefan A. 1 year ago on Google
    I don't typically review fast food places but this location is absolutely wonderful. The food is always fresh and the staff is so pleasant! Great job to the management of this specific location you guys are all amazing.

  • 5/5 Mike J. 1 year ago on Google
    Extra clean restaurant with excellent service. Hats off to the the store manager ! Well done sir !

  • 4/5 LaDonna B. 1 year ago on Google
    Food is made to order. I got the original chicken sandwich and crinkle fries. The fries were hot and fresh. The chicken itself was delicious but the bun not all that good. I've been to this location about 5 times and the service is consistent. Friendly and fast service. If they make a mistake, they quickly resolve it and apologize. I like this location.


Call (312) 254-6291 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
    • ✓️ Quick bite
    • ✓️ Late-night food
  • Popular for
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Solo dining
  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible restroom
    • ✓️ Wheelchair accessible parking lot
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeout
    • ✗ Delivery

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