Subway image

Subway

Restaurant Fast food restaurant Sandwich shop

Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options. People often mention staff, subway, hair, service, store, order,


Address

Shop 12/311 Glen Osmond Rd, Glenunga SA 5064, Australia

Website

www.subway.com

Contact

+61 8 8379 9459

Price rating

$ $$$

Rating on Google Maps

3.50 (194 reviews)

Open on Google Maps

Working Hours

  • Friday: 8 am to 8:30 pm
  • Saturday: 8:30 am to 7:30 pm
  • Sunday: 8:30 am to 7:30 pm
  • Monday: 8 am to 8:30 pm
  • Tuesday: 8 am to 8:30 pm
  • Wednesday: 8 am to 8:30 pm
  • Thursday: 8 am to 8:30 pm

Featured Reviews


Frequently mentioned in reviews: staff (8) subway (8) hair (8) service (7) store (6) order (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Dimuthu S. 1 year ago on Google
    Rude ol lady pointing to bread selection repeatedly using sign language not giving an opportunity to select what I want. Happened to me 3 times now. Either she thinks I cant speak English or just balant discrimination. Hurting the Subway brand. All the younger staff there are friendly though. Not going back again. I stay away from any place of discrimination,
    2 people found this review helpful 👍

  • 1/5 Kimberley M. 2 years ago on Google
    Went to Subway at Glenunga today 30/04 at about 4.30pm and had the most rudest, abrupt, sour faced young staff member to deal with!! Unbelievable!! Makes me wonder how she ever got her job or manages to keep it?? Very very poor service and we really felt sorry for the other girl working with her!! 1 star from me and my girls!!
    2 people found this review helpful 👍

  • 3/5 Sarah M. 9 months ago on Google • 139 reviews
    I haven't been here for a while, to the point were I forgot that I had to make decisions. One thing I noticed was my "sandwich artist" wasn't really engaged not asking if I wanted to buy cookies & drinks, which I didn't want anyway. Can't really rate the atmosphere, I was the only person in store and was taking away.

  • 1/5 LISA D. 2 years ago on Google
    That would be a minus 5 from me, purchased a wholegrain wrap, after a few bites thinking it tasted bad, I then unwrapped the whole thing to find the wrap was moldy. Tried to ring the store but alas no answer 😞 not friggin impressed, never again 🤬 shame I can't add a photo in this review
    1 person found this review helpful 👍

  • 3/5 John K. 1 year ago on Google • 100 reviews
    Good service but serving portion of salad could be more generous because we've repeat ourself a few times to have extra carrots

  • 5/5 Linda 1 year ago on Google • 19 reviews
    buy lunch here occasionally when travelling to Adelaide from the hills for appointments, so not a "regular". Lovely lady who runs the shop, remembers me and quite often what our usual order is. Prepares Gluten free part of our order carefully, which is greatly appreciated.

  • 1/5 Karina H. 1 year ago on Google • 11 reviews
    Rude staff who were also an educated about the product range and dismissive when requesting items that they were out of stock on without explaining a reason why! Terrible customer service and a bad experience. Also the owner should be worried about poorly representing the subway brand and portion control!

  • 1/5 Samir S. 3 months ago on Google • 5 reviews New
    The lady is so so rude my goodness , dnt waste your money as she has got some kind of attitude. She put a single scoop of avo cado looks like a dogs breakfast on bread , no presentation and she was very rude .. never ever eating subway again now

  • 2/5 Ben 4 months ago on Google • 4 reviews
    Had a wrap took it out and all the salads came out, salads weren't that fresh and bad service.

  • 2/5 James C. 1 year ago on Google • 4 reviews
    This subway is the closest to my house and it constantly lets me down. I love subway but this one has got to be one of the worst. They rarely have meatballs, always forget to ask if I want my wrap grilled. The staff also seem down all the time when compared to staff at other subways. I love subway and I’m only posting this review so they can improve

  • 1/5 Ratter C. 5 months ago on Google • 3 reviews
    I am a regular customer visiting the store 3-4 times every week, this Saturday on 18th around 12 pm the girl was super rude not even acknowledging with a hi, was too lound, i am alergic to some meat she was touching everything with same gloves did not change gloves when serving next customer i told no for carrots and still put it making a weird face, i scan the app for extra rewards and when i told i want to scan the app totally ignored me, most of the staff work here is great but these 2 absolutely worst by far, this subway has lost its standards not coming back.

  • 4/5 Ruth D. 1 year ago on Google
    One of the better Subways I've visited. Clean, salads were fresh and the staff were friendly

  • 2/5 Graham M. 8 months ago on Google
    Customer service not good, store was very dirty, floor needed a sweep, tables needed cleaning, bad experience 😅 😬

  • 5/5 Wendy P. 10 months ago on Google
    Service with a smile from the young lady behind the counter. Fast and fresh

  • 1/5 Mystery Shopper C. 1 year ago on Google
    This store was interesting. Basic training in hygiene 101 is required. 2 girls and 1 guy. ALL with long hair. The girls had theirs tied up. Great job girls👍 The guy who had long straight shoulder length hair didn't have his tied up. 😳 He put plastic gloves on and then approached us to make our order We asked him to wear a hair net or tie his hair up first, he got visibly upset by this request from us. He did go find a hair tie and loosely tied his hair up. Once our order was made and pd for, he leaned on the counter and apologized to us for getting upset. Once we had left the store and got into our car, we saw him then take his hair tie out and now his hair was messy loose again. He was standing right near the open salads pots. Management need to take note of this. It's not acceptable around food.. 🤮

  • 4/5 Mal C. 4 years ago on Google
    We ordered 5 subs and a salad as an evening meal here. The server was very efficient and put our order together exactly as requested in quick time. $36 in total was pretty cheap (we didn’t order drinks)

  • 3/5 Peter v. 1 year ago on Google
    Staff not friendly which was disappointing. Food was good as always.

  • 3/5 Stephen C. 1 year ago on Google
    Always good to get a wholemeal roll toasted with a choice of meat and salad for an easy meal. Good food good service. They do it well in all stores.

  • 1/5 Andrew L. 1 year ago on Google
    I'm a regular at this subway well at least I was till today. The owner served me and I was badgered into paying more when I refused I received the smallest amount of salad I my sandwich. I will not be returning.

  • 5/5 Jake N. 1 year ago on Google
    Quick service Friendly Clean Exactly got what I ordered It’s a franchise and they are following the subway system perfectly. Nothing to fault

  • 5/5 John B. 1 year ago on Google
    Anyone tried the new SUBDOG? My first bit of feedback is that I wish it was hotter... but other than that, tasty af! I had mine toasted with Moz, onions, pickles and jalapeno. For the condiments I went classic ketchup and american mustard. The guy that served me was a giga-chad. He told me exactly how he liked to eat his dogs, and I followed most of his tips. I give this hot dog and the guy who served me 5 out of 5 giga-chads.

  • 4/5 Bl8nkp8ge 2 years ago on Google
    Really good staff. One of the better subways for sub construction and really generous with toppings.

  • 1/5 Stacey K. 10 months ago on Google • 2 reviews
    Messiest sub ever. Bread falling apart,couldn’t hold in my hands. Quality has gone waaaaay down at this location. Will be avoiding from now on.
    1 person found this review helpful 👍

  • 2/5 Alison L. 6 months ago on Google • 1 review
    The girl that served me obviously didn't want to be there. she took ages to amble over to serve me even though there were no other customers. No eye contact in fact looking around the room everywhere else other than me so that I had to ask her if she was actually serving me. She almost threw the subs at me on completion. No gloves were worn. Don't know what management and working conditions are like but she obviously hates her job.
    1 person found this review helpful 👍


Call +61 8 8379 9459 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
    • ✓️ Vegan options
    • ✓️ Healthy options
    • ✓️ Late-night food
    • ✓️ Vegetarian options
  • Accessibility
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dinner
    • ✓️ Seating
    • ✓️ Catering
    • ✓️ Breakfast
    • ✓️ Counter service
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway

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