Horison Ultima Ratu image

Horison Ultima Ratu

Restaurant Bar Hotel Spa Swimming pool Meeting room Ballroom

One of the Most Revieweds in Serang


Address

Jl. K.H. Abdul Hadi No.66, Cipare, Kec. Serang, Kota Serang, Banten 42117, Indonesia

Website

www.myhorison.com

Contact

+62 254 218800

Price rating

$28/night

Rating on Google Maps

4.30 (5.3K reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: room (16) hotel (13) staff (8) good (8) nice (7) carpet (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Andre S. 2 years ago on Google
    Very dirty room. These pictures of black tissue paper are only from cleaning the desk. Very noisy, when I came in the room until late there was a birthday party in the pool area that on the fourth floor I can hear the music very clearly. Lobby was very hot, and the door to the outside often left open by the staff. Not only does it let hot air into the air conditioned lobby, it also let's in bugs and mosquitos. Not recommended whatsoever.
    2 people found this review helpful 👍

  • 4/5 shabrina s. 6 months ago on Google
    comfortable, pelayanan ok, nice experience
    1 person found this review helpful 👍

  • 5/5 -- 5 months ago on Google
    Overall good service and good hotels, thank u reception ms Fido 😘
    1 person found this review helpful 👍

  • 5/5 Ndah V. 5 months ago on Google
    Overall good hotel dan staff friendly, thank u mba fido
    1 person found this review helpful 👍

  • 1/5 Gusti B. 3 years ago on Google
    stayed one night ant 519. it seems this hotel is one of the most upscale hotel in this neighborhood, but with 4 stars i think they can manage to have better service. old tiles bathroom, dirty desk, seat with stain. I wish i had better experience stayed there.
    1 person found this review helpful 👍

  • 4/5 Vicky P. 1 year ago on Google
    Old and dull luxury hotel This hotel used to be a luxury hotel at its prime time. But it looks so old and dull nowadays. Stayed here for a night on deluxe twin room. There are so many things need to be replaced. The carpet, furniture, bathroom tiles, tv remote, etc. Thankfully the bed is still nice. About the breakfast, it’s quite nice. Lots of food variant for its class. The taste also ok for me. The cons is they don’t provide tissue near spoon/fork place, neither in dining table. Have to ask the staff to get the tissue. They have nice outdoor pool, which consist of kids and adult pool. The water is quite clear but I don’t try it. Hotel location is strategic. Parking space is quite spacious.
    1 person found this review helpful 👍

  • 4/5 elmo r. 2 years ago on Google
    Very strategic location. Friendly and responsive staff. Old room but clean bed. They give me one free meal for sahur. Appreciate

  • 5/5 Meh 9 months ago on Google
    I see people bring their kids and elderly here for vacation... It's comfortable... The best choice in the area

  • 1/5 James L. 6 months ago on Google
    Got a room at the fourth floor facing the road. It was like the room had to insulation and the glass was really thin which caused the road noice to come in the room. It was very very noisy, I could hear every single vehicle passing 1/10

  • 3/5 Bonn 11 months ago on Google
    A bit old school but located near the city center. Good 👍🏽

  • 5/5 Chaq A. 1 year ago on Google
    Good place to stay when vacation. food also very delicious. recommend

  • 1/5 Shindy D. 1 year ago on Google
    Just asked for cutleries to eat food, and the staffs said that “there must be a minimum consume to be able to borrow cutleries here”. So funny! Should you find another way to persuade your guests have dinner in place! 🤷🏻‍♀️

  • 3/5 Anantha888 B. 1 year ago on Google
    The carpet must be changed in each room floor

  • 3/5 kurnianto hermanus s. 1 year ago on Google
    Old fashion rooms, carpet & furniture has installed from the opening until now and no restoration, I believe It is quite clean, yet some spots need to be relook for better result, AC is fine

  • 4/5 ayu s. 1 year ago on Google
    Nice hotel, friendly staff, fast respond when check in and check out. I didn't take breakfast so I don't know the taste, but heard that the food also nice. Have a quiet big swimming pool too. Hope the room will be renovated soon so the guest can be more convenient.

  • 5/5 Arya K. 1 year ago on Google
    Good and nice hotel for business trip located in city center. Foods were nice and room also well maintained. Other services and jnternet is quite good which make the work easier.

  • 2/5 tedy i. 2 years ago on Google
    Old hotel, bad experienced when i& my family stay here. We got room facing with the highway and it's very noisy (we can't sleep until 1am with our baby). We got clogged sink and hasb to ask repeatedly just for baby chair

  • 2/5 frisca r. 1 year ago on Google
    not so friendly staff, bad room maintenance, even the bed sheet looks old and dirty.

  • 3/5 Wiwid M. 3 years ago on Google
    The location is superb. The service is marvelous, the hotel staffs are expeditiously respond, guest questions or needs. The pool is clean and enjoyable to swim. The breakfast are mixed of local & global cuisine. However, the building is quite old. The rooms need improvement in lighting. The carpet in the guest room will be good if the hotel management put a new carpet

  • 4/5 R. A. J. 2 years ago on Google
    Stayed for one night business trip, a little surprised with the bathroom's floor (unfortunately I didn't take a photo) because it looks old but as long as there's no problem with the water, I can deal with it :) The air-conditioner didn't work properly between 12 - 3pm but maybe it was because the heat out there. I love the breakfast.

  • 4/5 Imtiaz R. 2 years ago on Google
    Pretty good for a short stop, the hotel is well air conditioned, has a good restaurant and hot water. Although, I do wish the WiFi can be a bit faster. Otherwise, everything is good and the room Is well furnished.

  • 3/5 Bintang A. 3 months ago on Google • 3 reviews New
    I stayed for a week here. Direct booked due to location preference (and fyi, the room that they put online are only twins bed) . Good value for money. The room was standards, it was okay for both me and my husband. The most exceptional part about this hotel is their staff. I wanna thank everyone for their most amazing hospitality. Shout-out to mr. Anis, mr. Arya, ms. Fido, from the reception, ms. Hamsah, mr. Diat, and ms. Devi, from the restaurant, and all of the security personnel (I brought a car with me and they always attentively ready on reach in case I wave to them for something). Amazing! Thank you. Definitely will be back here.

  • 3/5 Rendang C. 4 months ago on Google • 3 reviews
    It's so ridiculous there are rooms with fridge and some arent, but theyre the same type (deluxe). Old carpet and pretty dusty but the staff are friendly and helpful.


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