Shang Hai Restaurant image

Shang Hai Restaurant

Restaurant Chinese restaurant

Traditional Chinese dishes & drinks served in an unfussy, old-school space with booth seating. People often mention good, family, great, order, service, chicken, lunch, portions, portion, Chinese,


Address

3013 W Clearwater Ave, Kennewick, WA 99336

Website

shanghairestaurantkennewick.weebly.com

Contact

(509) 783-8998

Price rating

$ $$$

Rating on Google Maps

4.30 (1.1K reviews)

Open on Google Maps

Working Hours

  • Sunday: (Easter), 11 AM to 9:30 PM, Hours might differ
  • Monday: 11 AM to 9:30 PM
  • Tuesday: 11 AM to 9:30 PM
  • Wednesday: 11 AM to 9:30 PM
  • Thursday: 11 AM to 9:30 PM
  • Friday: 11 AM to 10:30 PM
  • Saturday: 11 AM to 10:30 PM

Featured Reviews


Frequently mentioned in reviews: good (19) family (10) great (10) order (8) service (8) chicken (8) lunch (8) portions (7) portion (6) Chinese (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 karrezza 2 years ago on Google
    I don't care if the food tastes like dog food I haven't had it yet I'm just leaving. A pregnant woman went in when I was in my car waiting for the order and I saw one of the employees carrying out her order for her because it was large. That is what you call customer service! Besides the woman being able to take my order while she was cashing someone out because she was able to memorize it. I will be returning! Five stars!
    3 people found this review helpful 👍

  • 5/5 Yeye Mu M. 10 months ago on Google
    I came in around 7pm today with my lil family 😍😛 all I can say is that the food is amazing, fresh, hot and so delicious OMG the egg rolls are the best! please don't ever change your style of making food. Best best best !! Thank you so much.
    3 people found this review helpful 👍

  • 5/5 Freddie H. 1 year ago on Google
    The lo mein was SO good, plus the portion was impressively large, so much so that I did not feel it necessary to order two entrees. I'm not sure I've seen a portion that big; for about $13, I feel it's an incredibly good deal. I will definitely go back, and I definitely recommend!
    2 people found this review helpful 👍

  • 2/5 Brian W. 1 year ago on Google
    They get a low score because the service here sucks!!! The mentality is get in order eat and get out, don't relax and enjoy your dinner. They don't ask about drinks and your lucky if you get a refill. Food is pretty decent except I swear the Egg Foo Yung was made with stuffing mix and not one egg. The Kung Pao chicken was not made right and had no peanuts.
    2 people found this review helpful 👍

  • 5/5 John L. 1 year ago on Google
    If you are craving chinese food for lunch, order here. The portion sizes are big, the wait time for takeout is short, and the prices are affordable. The picture below is the meal I got for a little over $20. I ordered House special lo mein and the General Tso chicken lunch special.
    1 person found this review helpful 👍

  • 5/5 Anelalani “Anela” L. 1 year ago on Google
    LOTS OF FOOD! I can't believe I finished my plate .. I almost didn't and I ordered the lunch Sesame Chicken plate. Definitely worth the price eating here. Great experience today
    1 person found this review helpful 👍

  • 5/5 The Picky E. 6 months ago on Google
    Lots of food, you get your moneys worth! Came in with a huge party and we got our food very quickly. Everything was delicious. Love their combination you pick option for 13$ you can’t beat it!
    1 person found this review helpful 👍

  • 3/5 Susan B. 1 year ago on Google
    Decent prices. Lots of good food for price. Service not so good, there were 4 other groups dining and each group of diners had to get up and hunt down waitresses for their refills, takeout boxes and checks.
    1 person found this review helpful 👍

  • 5/5 Audrey C. 11 months ago on Google
    My go to chinese place for fried rice and rolls. I have always done a take out but today, we ate in. The spice level is perfect and food is always satisfying. I have yet to try other food on the menu.

  • 5/5 Chris B. 1 year ago on Google
    HIGHLY RECOMMENDED The food is amazing! Fresh, hot, huge portions and a great price. Their BBQ pork is the best I have ever had. Service was really good. I have gone with my family for lunch and dinner and both are really good and affordable for a family dinner out or lunch.

  • 2/5 Brandi G. 1 year ago on Google
    The food was not good, I have never had an egg roll that I found disgusting until this experience. The sweet and sour chicken and BBQ pork where alright but the chowmain was almost entirely made up of celery. When the waitress brought us our soup she practically threw it on the table and slopped egg flower soup all over. Would not recommend at all.

  • 5/5 Familia M. 1 year ago on Google
    Delicious food, definitely brings good memories . My entire family comes here.,grandparents, mom dad, brothers sisters and our kids.. it had been years since we all got together here and the staff was so kind and remembered all of us and has seen our family grow, the food was amazing. We love the people here because they treat us like family.

  • 4/5 Sunitha R. 1 year ago on Google
    The portions are huge and yummy. If you get takeout, it should be enough for lunch and dinner. The portions are that big. The staff are friendly and the service was good. The restaurant is very old and could use some upgrades. But for the price and portions I really don't mind eating there.

  • 5/5 Jaden K. 1 year ago on Google
    The food hear is great has that authentic taste you want. Good portions and pricing. Service is pretty good overall, but over the phone proves to be difficult just cause of a language gap. What honestly hurts this place the most is the atmosphere of the dining in experience. Seats are somewhat old, slightly repaired, or just outright damaged. The place has an almost run down feel but if you can get past that i would still recommend eating here. From a strictly take out point of view, its the best Chinese in all of TRI-Cities.

  • 5/5 Pam K. 1 year ago on Google
    dined in and take out. the owner is so sweet. they have the best Chinese here in the Tri Cities. I could eat there several times a week. in fact, i think I'll get some tomorrow.. great menu, you will not leave Hungary, ever..

  • 5/5 Palatehacker 7 months ago on Google
    I grabbed take out for the first time tonight and I am sooo blown away! The BBQ Pork Chow Mein was beyond flavorful and incredible! The Kung Pao and Sweet and Sour Chicken were soooo good as well! Also, the ladies helping me with my order were so nice and warm This is by far the best I've had in the Tri!

  • 5/5 Kitty R. 8 months ago on Google
    Hands down the best crab puffs in tri-cities. The food here is delicious. Good servings. Overall very good place.

  • 5/5 David W. 10 months ago on Google
    The food was really good! The BBQ pork was great and appeared to be either made in-house, not the stuff you usually find that is mass produced and neon red. All the portions were super generous, we ordered the family style dinner B and ordered 4 for our family of 5, and we could have fed 8. The shrimp had way too thick of breading for my liking, but the kids liked it anyway. Overall exactly what I was hoping for when looking for a Chinese restaurant.

  • 1/5 Karen z. 5 months ago on Google
    Food is good but the customer service has to be the worst I ever came across..!! The main Asian lady is soo rude and unfriendly. We did not get a refill on the soda. One napkin for each person no straws. But my problem was I asked about the convos ect.. the main Asian server lady seemed annoyed and bothered anytime I asked a question. Will be taking my service and money to Double dragon!

  • 5/5 Trent R. 9 months ago on Google
    Yummy! My favorite is the House Special Chow Mein and the Sesame Chicken but it was all really fantastic! My family and I got a bunch of plates for sharing, we should have asked about the portion of each before hand! Great value and great service! We'll be fed for the rest of the week. 😋

  • 5/5 Katie H. 1 year ago on Google
    Friendly staff, delicious authentic food, great prices, and open late. They offer very generous servings and a clean casual dining experience. What is not to like??

  • 2/5 Ivan V. 1 year ago on Google
    Got the Shrimp Lomein , the portion is very big . But theres no flavor in the noodles or the shrimp.

  • 5/5 Dalton M. 1 year ago on Google
    The ladies here are always incredibly friendly and the food is always fantastic. Ive been coming to this location for over 10 years and never consider anywhere else jn the Tri Cities for such great Chinese food. They have the trifecta: great food, big quantities, and generous servings. One order of 3 meat combos will easily give you another meal the next day. Many places try to use small boxes especially for meat dishes. That's not the case here friends. Shang Hai Restaurant in Kennewick never dissapoints and is the golden standard for takeout.

  • 4/5 ken h. 1 year ago on Google
    I love their Asian spices they use on the food. I have eaten here for over 15 years. Every time I stay in the tri city area the first night I eat here. The ladies running this place are amazing friendly and make me want to come back. The only down side I could find it's showing some age.

  • 5/5 Brian H. 1 year ago on Google
    I’ve never had a bad meal here. The portions are VERY generous which allows me to have my lunch for the next day planned in advance and the service is prompt and friendly!

  • 5/5 Sherry's Crocheted H. 1 year ago on Google
    Iam not sure why we've never eaten here before now. The food is so good and the portion size leaves plenty for later. The lunch special is great, I had sweet amd sour chicken, pork fried rice, spring roll amd 2 won tons for less them $10 I don't care for the taste of their water but so far I've been really impressed with the food and service

  • 5/5 Eliza C. 1 year ago on Google
    This is the best place to eat! I go here often with my family 🤩🙌🏻

  • 5/5 Haeley S. 1 year ago on Google
    THE FOOD IS AMAZING! THE LADY AT THE FRONT DESK IS VERY KIND AND I ALWAYS LOOK FORWARD TO SEEING HER. THE PRICE IS VERY AFFORDABLE AND YOU ALWAYS GET MORE FOOD THEN YOU CAN HANDLE.

  • 5/5 Ali B. 1 year ago on Google
    Always a pleasure to dine here! Hands down, one of my favorite Chinese food spots in this side of the Mississippi river!!! The house special lomain and the Honey garlic chicken are AMAZING!!

  • 5/5 Anna E. 2 years ago on Google
    Love that they have gluten free options! I usually get the honey sesame chicken, broccoli beef, and then fried rice. They have an amazing sweet and sour sauce too!

  • 5/5 R E. 2 years ago on Google
    I have been going here since I was a kid. Fried rice is addicting. The noodles are great! Love the almond fried chicken. And the egg flower soup has nice, crunchy peas in it! Its all so good! Never change!

  • 2/5 SLiM 2 years ago on Google
    Not happy about this visit. I ended up with a piece of glass in my food. They finally took it away and replaced with same giving me a $2 discount on the bill (big whoop and haven't gone to dentist yet). There was far too much breading on one item and their BBQ pork was dry w/o much flavor (tossed when I got home).

  • 5/5 Robert E. 2 years ago on Google
    The quality of the food is stellar. Hot, fresh, tender & moist. Service is outstanding, they really take good care of their customers. Owners and staff are very focused and hard working. Always enjoy a meal here.

  • 4/5 Apollo A. 2 years ago on Google
    It was late and the take away Chinese fast food business around the corner was closed. I did not want to eat in and the open sign was on here. It looks like they are not open for dine in but were welcoming and friendly. Chicken fried rice is always good and easy to eat in the truck. The container was stuffed the top, lots of chicken in bite sized chunks. Fresh scallions and other veggies. Flavor was good without adding soy sauce. I would eat here again.


Call (509) 783-8998 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Beer
    • ✓️ Wine
    • ✓️ Coffee
    • ✓️ Alcohol
    • ✓️ Cocktails
    • ✓️ Quick bite
    • ✓️ Hard liquor
    • ✓️ Comfort food
    • ✓️ Small plates
    • ✓️ Vegetarian options
  • Popular for
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Solo dining
  • Accessibility
    • ✓️ Wheelchair accessible seating
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible restroom
    • ✓️ Wheelchair accessible parking lot
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Seating
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeout
    • ✗ Delivery
    • ✓️ Curbside pickup

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