Aquarius Supply image

Aquarius Supply

Garden center Wholesaler Irrigation equipment supplier Sod supplier

👍👍 Place is amazing!!! Everything you need and then some. John is the man, definitely my 1st stop for now on. You guys rock. Irrigation and drainage stacked to the ceiling. Keep up the good work. People often mention service, time, customer, needed, work, staff, contractors, people, wanted, part,


Address

1120 Goffle Rd, Hawthorne, NJ 07506

Website

www.aquariussupply.com

Contact

(973) 423-0222

Rating on Google Maps

4.40 (48 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 7 AM to 4 PM
  • Wednesday: 7 AM to 4 PM
  • Thursday: 7 AM to 4 PM
  • Friday: 7 AM to 4 PM
  • Saturday: Closed
  • Sunday: Closed
  • Monday: 7 AM to 4 PM

Featured Reviews


Frequently mentioned in reviews: service (12) time (11) customer (10) needed (9) work (8) staff (8) contractors (7) people (7) wanted (7) part (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 TS S. 5 years ago on Google
    Place is amazing!!! Everything you need and then some. John is the man, definitely my 1st stop for now on. You guys rock. Irrigation and drainage stacked to the ceiling. Keep up the good work.
    2 people found this review helpful 👍

  • 5/5 Rainbow Springs i. 6 years ago on Google
    Some one said that they wouldn't serve her because she was a female. That is wrong!!!!! They cater to contractors. That is it, plain and simple. Contractors are their main ways of making money, also contractors need to get back to work. They understand that and try to take care of us first . It just so happens that most people that are contractors in this field happen to men!!!!! It had nothing to do with sexism and had to do to the fact that you aren' t a contractor . I have seen them send men to the back of the line because they are not contractors. Some spanish, I guess they are racist too? My family has been dealing with them for 30 years or more . My father owned a business as do I. They have always provided excellent service and been courteous to his employees and his partners daughters, who worked for the company. They were never sent to the back of the line. Please check them out . They will take care of you. Please understand they try to take contractors first so sometimes you may have to wait.
    2 people found this review helpful 👍

  • 5/5 John I. 3 years ago on Google
    Staff was extremely helpful and they had the specific parts I needed in stock. They even took the time to provide further assistance on how to adjust my sprinkler heads (I am a novice)
    1 person found this review helpful 👍

  • 2/5 flyflh 2 years ago on Google
    I've been going here for years and their customer service is pretty bad. When you walk in they act like you're not even there. Also, triple check what they give you.
    1 person found this review helpful 👍

  • 1/5 Dimitriy B. 4 years ago on Google
    Bit of a-holes if you need help. I feel I can say that after few visits over years. They are good to regulars/contractors, otherwise... I should have directed my $ elsewhere.
    1 person found this review helpful 👍

  • 5/5 Ungarbled-tech #ungarbled t. 10 months ago on Google
    I know I left the same review twice I just wanted to make sure I had my tech column as a reviewer too. I saw a negative review and wanted to explain how wrong that is. This is really for the landscapers lighting experts. You are walking into a warehouse literally. Taking a picture just isn't nice. No matter as the person probably has a family. That's not something I'd want to see. It's about 85 degrees today there is no AC . That's how they have to work. Again this is wholesaler really but thankfully regular Homeowners can take advantage of their knowledge and accessibility. Did you know most of them can drive High lows? I watched one of them drop something large for a client. Try to find a place where the customer support people actually know the products and can help do a enterprise delivery. The customer service folks here are trying to help those professionals first. As they are usually mid job and are just trying to make a living. Homeowners can wait a few minutes. Im one of them . Now I know this may seem unique to see. But I needed a DC solenoid to swap my AC valve. Most sprinklers use AC. I was stubborn and wanted to save my landscaper the time of running electric. Barring any permits you may need. So battery operated is the route I took. I had no idea what any of this was and got lucky that I educated myself quickly. Otherwise I'd be taking these nice guys time learning on their dime. They offer returns because they are a family kind of business they want you to have the right part.. They are also open to the public. As I am not a professional , I of course took more of their time. My landscaper is swamped now and asked me to pick up the part if I wanted DC. The guys here also gave me guidance on a wacky green house I bought with a built in irrigation that doesn't work. It took the staff 2 second to know what I needed. The customer service people are doing thier best looking up 1000s of products. They need to concentrate as one wrong valve or party your sprinkler won't work trust me!!! So ya they don't look up while they are working. Maybe say thank you for being open ? When is the last time you could visit a retail store and get service ! Try to flag down a customer service person and Home Depot or Lowes. Good luck. Let's brag about the inventory here. It's huge ill probably never need to come back so I'm OK if I didn't get a hug from the staff or it took a little longer Ya. But the same guy in the picture found exactly what I needed first time. The rate us cheaper than online. Anyone coming to this place know you'll have outstanding knowledgeable people here. Who want to do their job. There isn't much they don't know about sprinklers. I actually didn't mind waiting the 5 extra minutes as I got to ask some questions to the pros who are online with me. They close early. Make sure you are ready to make the left. Parking is in the back. I'll for sure he back but I'm not in the business and got exactly what I needed. FYI I'm a Jewish looking Orthodox Rabbj with jeans looking guy. My truck give me a pass. I think the staff was surprised to see me as a client but helped me just the same I was so upset when the guy who helped me showed me the poor review when he was really outstanding .ya we may not be having a beer together or BBq. But I didn't come here to make a friend. I came to get the impossible part. Which of course they had.
    1 person found this review helpful 👍

  • 5/5 Shneur Garb (Garb IT Consulting g. 10 months ago on Google
    I saw a negative review and wanted to explain how wrong that is. This is really for the landscapers lighting experts. You are walking into a warehouse literally. Taking a picture just isn't nice. No matter as the person probably has a family. That's not something I'd want to see. It's about 85 degrees today there is no AC . That's how they have to work. Again this is wholesaler really but thankfully regular Homeowners can take advantage of their knowledge and accessibility. Did you know most of them can drive High lows? I watched one of them drop something large for a client. Try to find a place where the customer support people actually know the products and can help do a enterprise delivery. The customer service folks here are trying to help those professionals first. As they are usually mid job and are just trying to make a living. Homeowners can wait a few minutes. Im one of them . Now I know this may seem unique to see. But I needed a DC solenoid to swap my AC valve. Most sprinklers use AC. I was stubborn and wanted to save my landscaper the time of running electric. Barring any permits you may need. So battery operated is the route I took. I had no idea what any of this was and got lucky that I educated myself quickly. Otherwise I'd be taking these nice guys time learning on their dime. They offer returns because they are a family kind of business they want you to have the right part.. They are also open to the public. As I am not a professional , I of course took more of their time. My landscaper is swamped now and asked me to pick up the part if I wanted DC. The guys here also gave me guidance on a wacky green house I bought with a built in irrigation that doesn't work. It took the staff 2 second to know what I needed. The customer service people are doing thier best looking up 1000s of products. They need to concentrate as one wrong valve or party your sprinkler won't work trust me!!! So ya they don't look up while they are working. Maybe say thank you for being open ? When is the last time you could visit a retail store and get service ! Try to flag down a customer service person and Home Depot or Lowes. Good luck. Let's brag about the inventory here. It's huge ill probably never need to come back so I'm OK if I didn't get a hug from the staff or it took a little longer Ya. But the same guy in the picture found exactly what I needed first time. The rate us cheaper than online. Anyone coming to this place know you'll have outstanding knowledgeable people here. Who want to do their job. There isn't much they don't know about sprinklers. I actually didn't mind waiting the 5 extra minutes as I got to ask some questions to the pros who are online with me. They close early. Make sure you are ready to make the left. Parking is in the back. I'll for sure he back but I'm not in the business and got exactly what I needed. FYI I'm a Jewish looking Orthodox Rabbj with jeans looking guy. My truck give me a pass. I think the staff was surprised to see me as a client but helped me just the same I was so upset when the guy who helped me showed me the poor review when he was really outstanding .ya we may not be having a beer together or BBq. But I didn't come here to make a friend. I came to get the impossible part. Which of course they had.
    1 person found this review helpful 👍

  • 5/5 GENE F. 1 year ago on Google
    Excellent sprinkler supply store. The staff is also very helpful and informative and always gives you excellent advice and opinion on how to complete a job. I wouldn't go anywhere else for my sprinkler system supplies.

  • 1/5 C D. 10 years ago on Google
    Worse customer service ever. God forbid that your a woman coming into this location. One of the older employees tends to all male clients before anyone else and sends you to back of the line their only saving grace is the Spanish young man that apologized for his coworker attitude.

  • 5/5 Miguel D. 2 years ago on Google
    Great store they have everything you need for irrigation and landscape lights and pond equipment

  • 1/5 rar587 11 months ago on Google
    Worst service in the world if you are not a contractor you have to wait until the contractors are done. I waited over 1/2 hour. Will never go back. Could not think worse of these employees.

  • 5/5 Dave L. 1 year ago on Google
    Everything one may need for home irrigation projects. Helpful staff

  • 1/5 Екатерина �. 1 year ago on Google
    Be careful with this place! Stay away from them

  • 5/5 Michael B. 7 months ago on Google
    They always solve my problems and very informational to my jobs that need to be done!


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