1/5 Speqto T. 6 months ago on Google
I
recently
had
an
extremely
disappointing
experience
during
my
stay
at
the
Centara
Pattaya
Hotel.
I
regret
to
say
that
my
overall
impression
of
this
establishment
was
quite
negative,
primarily
due
to
several
significant
issues
that
I
encountered:
1.
**Poor
Food
Quality:**
One
of
the
most
disappointing
aspects
of
my
stay
was
the
quality
of
the
food.
The
offerings
at
the
hotel's
restaurant
left
much
to
be
desired.
The
breakfast,
in
particular,
was
subpar,
with
options
that
seemed
more
fitting
for
a
budget
eatery
than
a
purported
4-star
hotel.
2.
**Inadequate
Service:**
The
service
at
Centara
Pattaya
Hotel
was,
unfortunately,
far
from
satisfactory.
I
encountered
several
instances
of
slow
and
unresponsive
service
from
the
staff,
which
did
not
meet
the
standards
one
would
expect
from
a
reputable
establishment.
3.
**Unpleasant
Staff
Attitude:**
I
must
highlight
that
I
encountered
an
unpleasant
and
biased
attitude
from
some
members
of
the
staff.
Specifically,
the
receptionists,
Joy
and
Pan,
as
well
as
a
security
guard,
exhibited
unprofessional
behavior
and
seemed
to
harbor
negative
sentiments
towards
Indian
guests.
4.
**Concerns
Regarding
Guest
Demographics:**
I
observed
a
clear
imbalance
in
the
guest
demographics
during
my
stay.
It
appeared
that
a
significant
portion
of
the
clientele
was
Indian,
and
regrettably,
there
seemed
to
be
a
bias
against
both
foreigners
and
Indians.
This
created
an
uncomfortable
atmosphere
for
guests.
5.
**Hygiene
Issues:**
The
overall
cleanliness
and
hygiene
standards
of
the
hotel
were
lacking.
It
was
disappointing
to
see
dirty
and
unattended
areas
throughout
the
premises.
6.
**Unsuitable
for
Families:**
I
would
strongly
caution
families
against
staying
at
this
hotel.
The
atmosphere
during
the
night
was
unsuitable
for
children,
as
there
was
a
noticeable
presence
of
individuals
who
appeared
to
be
sex
workers
within
the
hotel
premises.
In
conclusion,
my
experience
at
the
Centara
Pattaya
Hotel
was
far
from
satisfactory,
and
I
cannot
recommend
this
establishment
based
on
the
issues
I
encountered.
The
subpar
food,
inadequate
service,
biased
attitude
of
some
staff
members,
guest
demographics,
cleanliness
concerns,
and
inappropriate
atmosphere
for
families
all
contributed
to
a
disappointing
stay.
It
did
not
live
up
to
the
standards
one
would
expect
from
a
hotel
with
a
4-star
rating.