4/5 Casey G. 9 months ago on Google
I
really
wanted
to
love
this
hotel
and
put
5
stars;
however,
I’m
more
towards
a
3….but
since
I’m
a
nice
person,
I
rounded
up.
I
was
really
disappointed
with
the
fact
that
we
couldn’t
bring
our
own
drinks
on
the
breakfast
deck
(even
after
the
bar
was
closed),
or
on
the
pool
deck.
It’s
a
rule
that
simply
should
be
changed.
This
is
a
beautiful
hotel-
and
we
already
paid
for
the
luxury-
so
why
can’t
we
bring
a
drink
we
like,
to
sit
by
the
pool,
or
at
later
hours
to
enjoy
the
view
from
the
deck?
It’s
a
stupid
rule-
sometimes
it’s
better
to
spare
the
dumb
rules
to
make
guests
happy.
In
the
end-
you
would
have
a
higher
return
of
guests,
and
more
profit.
Also
the
sliding
bathroom
doors
in
the
rooms
didn’t
allow
for
much
privacy,
as
they
didn’t
latch,
and
there
were
open
decorative
holes
in
them.
Also
there
was
loud
banging
during
the
day,
for
several
days
right
next
to
our
room.
Lastly,
for
cons-
While
some
of
the
breakfast
staff
was
very
nice,
others
gave
me
the
feeling
that
either
they
hated
their
jobs,
I
was
inconveniencing
them,
or
maybe
they
just
disliked
foreigners.
I’ve
worked
in
customer
service
for
20
years,
so
I
understand
that
there
can
be
extremely
rude
people;
however
I
always
smiled
and
showed
respect-
so
that
was
disappointing.
Pros-
clean
hotel,
friendly
front
desk/
hotel
porters,
cleaning
service
was
very
polite
and
did
a
fantastic
job
cleaning
our
rooms,
beautiful
pool,
close
to
Soi
6,
Central
Marina
(with
great
food
options).
Overall,
we
probably
won’t
be
returning
to
this
hotel
next
year.
5 people found this review helpful 👍