Aster Hotel & Residence image

Aster Hotel & Residence

Hotel

Unfussy studios & suites in a modern lodging offering an outdoor pool & a laid-back restaurant. People often mention hotel, room, staff, stay, friendly, quarantine, nice, clean, great, good,


Address

หมู่ที่ 9 85/85 Central Pattaya Rd, Bang Lamung District, Chon Buri 20150, Thailand

Website

atmindgroup.com

Contact

+66 38 420 555

Price rating

$46/night

Rating on Google Maps

4.50 (1.3K reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: hotel (36) room (32) staff (22) stay (16) friendly (15) quarantine (13) nice (13) clean (12) great (12) good (11)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Angry A. 1 year ago on Google
    I am sorry having to write a bad comment about Aster Hotel. Staff was friendly and ok, BUT this hotel has a major issue with bugs in the room. Bugs everywhere - kitchenette, bathroom, bedroom. I informed management at departure - nothing happened besides "I am sorry sir". Thank god i only had to stay 1 day Test&Go in this hotel.
    7 people found this review helpful 👍

  • 1/5 Elvira 2 years ago on Google
    I've booked the hotel for the quarantine. I suppose to stay there for 8 nights. As I entered the room I was negatively surprised that the room was not clean enough. There was dust and hairs everywhere. The bathtub was obviously dirty. According to the rules of the hotel they don't provide any cleaning service during whole quarantine stay. So I had to spent entire quarantine in the dirty room. You are also not allowed to use the washing machine provided in the room. The second point I was disappointed about is the communication with the hotel manager. As I entered Thailand on 1. November 2021 the rules of the quarantine in Pattaya area were changed. But the manager on duty of the hotel didn't provide me any information about new rules. She advised me to contact via email the sales department of the hotel. I contacted the sales department, but never get an answer. So it took me the whole day and all my nerves to clarify the situation with the new rules. The problem was that Aster hotel didn't want to let me out because they insisted that the rules of "Sandbox program " is not applicable for the hotel. Which is nonsense! So, I would not recommend this hotel for the quarantine. My quarantine there was very disappointing.
    4 people found this review helpful 👍

  • 2/5 Ivan L. 5 months ago on Google
    At first the room smelled a little bit weird when checking in. Was thinking maybe no one stayed here in a while so I opened the window. Later in the evening when lying down in the bed for the first time it was wet under me and smelled like pee🤢. Couldn’t change the room in the evening and then the next day the staff at the reception had attitude and asked me questions like it’s me who wet the bed. Also the next day after they changed the room they put some kind of rubber cover on the bed to protect it from me maybe🤣. It smelled very strong like a rubber tires.
    2 people found this review helpful 👍

  • 1/5 Silambarasan S. 1 year ago on Google
    I had booked 3 rooms...Rooms was neat and clean.. i stayed from june 29 to july 4, our stay was good.... But the staff who working at moring time at the reception was too rude and treating the customers as beggar.... she is treating bad and humilating us... kindly look in to this else she spoils the hotel name and booking in future...
    2 people found this review helpful 👍

  • 5/5 Yudy I. 1 year ago on Google
    the rooms are very large, comfortable and wide enough to accommodate our family of five. there is a washing machine and bathtub, there is a small balcony for drying clothes. Reasonable price with complete facilities
    1 person found this review helpful 👍

  • 5/5 SK K. 1 year ago on Google
    This is a beautiful hotel! It’s clean and has a lot of comfort items to make you feel at home. Great location in Pattaya. The hotel was wonderful. The price was amazing. The rooms were clean and very comfortable. The breakfast was wonderful. There were great restaurants has amazing Thai food. Thank you for such a great experience.
    1 person found this review helpful 👍

  • 4/5 Rune S. 1 year ago on Google
    I stayed at Aster for 1 week. Big room with balcony. Washing machine in your room. Good aircondition and WiFi. Bed is comfy and soft. Shower with hot water and waterpressure. Bathtub if you need. Swimmingpool, gym and restaurant on the 2. floor. In the evening you can enjoy beer and cocktails in the outside "bar" in the garden. Doesn't look like it's very popular yet... Friendly and smiling staff.
    1 person found this review helpful 👍

  • 5/5 K L. 1 year ago on Google
    (Room 1506...)I made a reservation for two people, but they only provided one key card. I paid 200 baht for storage and got an extra key. But I didn't get the storage fee after checking out. It is a neat and friendly hotel (because there was no receipt for storage). If there is a storage fee, you should prepare all the receipts well. If you don't have a receipt, you will be robbed of your money.
    1 person found this review helpful 👍

  • 5/5 Lightning P. 9 months ago on Google
    The cleaning lady named Nam is very nice and polite. She smiles every day and if you ask her for something, she does it very well without any problems. Really a hearty woman. The hotel rooms are well equipped and nothing was spared here. All branded products and runs perfectly. The hotel facilities are also great! Small gym where you have the most necessary things. And a nice pool where you can swim your laps. Overall great.
    1 person found this review helpful 👍

  • 5/5 j c. 9 months ago on Google
    The room is well equipped with good TV, washing machine etc. However, there is only one chair in the room, unlike the other hotel of their groups which has couch inside. The front desk is friendly. The cleaning lady does a great job and helpful. Service is great here. Do enjoy the happy hour of the restaurant. The bar tender Plai is cheerful and makes the excellent drinks.
    1 person found this review helpful 👍

  • 5/5 Tony G. 1 year ago on Google
    I've stayed in a few hotels here in Pattaya Thailand and this hotel is by far the nices one. From the front lobby to the cleaning service, the restaurant, and security staff members, and hotel manager, they were all outstanding, professional, and always friendly. I truly recommend this hotel to anyone staying here in Pattaya Thailand.
    1 person found this review helpful 👍

  • 1/5 Simon C. 2 years ago on Google
    They took money out of my bank twice. I've called and emailed to ask for a refund many times. They are too lazy to reply. Now I have to raise a legal dispute.
    1 person found this review helpful 👍

  • 4/5 Surya 1 year ago on Google
    Stayed here for quarantine prior to working in Thailand. Reasonable rooms but the walls are slightly thin, the person in the other room can be heard when talking loudly 😑. Besides that, the room is OK. Bed is OK, not too bad. Food served is fine.
    1 person found this review helpful 👍

  • 5/5 ชวัลกร �. 4 months ago on Google
    Clean hotel. Come stay with your loved one and you won't be disappointed at all. The staff are very cute, friendly, well mannered, including the receptionist. and restaurant staff Including the housekeeper The restaurant employee named Miss Naya is very well mannered. If next time I have the opportunity, come again. Will definitely stay here again.

  • 5/5 shreyas k. 4 months ago on Google
    One of the best hotels I have been to. Very friendly and polite staff. Close to the beach and Indian restaurants. I forgot an important document at the hotel and checked out and left to Bangkok. When I contacted them, they were kind enough to post it to the hotel where I was staying in Bangkok. I guess the staff name was Puk. Thanks team for your support!

  • 5/5 Clemence T. 5 months ago on Google
    I’m glad I made the reservation in Aster, smart me! The room is big and tidy with balcony and good setup for me working during the day. The Mind Bistro is cute, not big but equipped sufficiently. The staff here are kind and helpful. Ms oil in the Bistro is kind and let me stay without boring. Lovely place, highly recommended!

  • 5/5 Glenn C. 1 year ago on Google
    Love this hotel. Stayed 1 month. The staff are really friendly especially the cleaning lady on 7th floor, very professional and fast. The pool is a bit small and shaded though and not many places to sit, lie down so if you are a pool person be wary of that. Stayed in corner suite. Can cook and wash your clothes. Quiet part of town about 15 minutes walk to the beach. You can get a motorcycle taxi for about 40 or 50 baht into town or beach.

  • 5/5 Travel E. 9 months ago on Google
    Ester hotel and residence is amazing. Room is nice and clean, spacious, and well-equipped. Location is perfect. It exceeded all my expectations. Hotel staff was extremely helpful and offered me a free room upgrade plus free drink vouchers. I'm tottally thrilled and will definitely stay again on my next trip.

  • 4/5 CM T. 10 months ago on Google
    Me and my partner enjoyed our stay at Aster. The room was clean and spacious. We had a king bed, bathtub and washing machine which was a nice additional. The security guards are super friendly and polite as well as Bam on the reception - they really made our stay amazing. The house keeping team are also amazing at what they do and are happy to help with anything! I really enjoyed the waffles at breakfast and the juice choices. The reason I only give 4 stars is that the pool is quite small and under shade so it doesn’t get as warm as there competitors pools. If you like sunbathing you also will not be able to do this at the pool. We did have to go use another hotel’s facilities to accommodate this. Other than that Aster is a nice hotel and the staff really make this place special - without them we may had not enjoyed our time as much. Thank you to the Aster team.

  • 5/5 natthamon W. 4 months ago on Google
    Great location, Excellent clean room with Super Soft bed! I love it 🥰 Staff service was very good with smiling. Buffet breakfast was great with many options. My dinner at the Mind Bistro restaurant was excellent. Will stay again there for sure.

  • 4/5 James V. 1 year ago on Google
    Staff is nice. Buffet is good. Rooms are comfortable. After staying 4 full months they booked my room and forced me to leave. They assumed I would be checking out. I was in shock.

  • 5/5 INDERDEEP S. 4 months ago on Google
    Nice place, room had washing machine, induction stove, microwave and the room we got have direct sunlight. Its the perfect room to stay and the staff was so nice and friendly.

  • 5/5 T 7 months ago on Google
    Good location within walking distance of soi6. Place is a diamond in the rough. Room is excellent, with kitchenette and laundry machine! You can hang the clothes on balcony (there’s a place to hang them), very convenient. Elegant breakfast buffet was cheap (190 baht) and excellent, Asian style but also western food too. Shout out to great staff on the food team: ms Plai, ms Oil, and ms Jane, great job. Pro tip: your room key activates the air conditioning, so get an extra room key and keep it in the door so the room is already cool when you get back. Would definitely stay here again

  • 5/5 トリいタナカ 4 months ago on Google
    The rooms are fully equipped. The hotel is not far from shopping areas. Most importantly all staffs smile and respect customers and are diligent in greeting them. Especially Momo and Pukky. Thanks again.

  • 4/5 Takashi I. 1 year ago on Google
    All staffs are very friendly and service is great. Room has more than average furniture such as small bed, washing machine, microwave, table&chair at balcony. I enjoyed welcome drink. You can choose beer for welcome drink, but i had a running event next day. The sad parts are floor wasnt so clean, sink pipe had a bit leak, treadmills were all broken. Price is about 1500baht/night. If there was a bathtub, I would give 5 stars.

  • 5/5 Nattaya S. 1 year ago on Google
    I loved this hotel in Pattaya. The staff was so helpful, friendly and just the best hosts.

  • 5/5 Manikandan P. 1 year ago on Google
    Very nice hotel. Staff are very friendly and helpful. Had a pleasant stay. Definitely recommendable.

  • 3/5 Damodaran R. 1 year ago on Google
    Good location and atmosphere..Rooms are neat and tidy. Restaurant is good. Service and reception not appreciated due to poor response.

  • 5/5 chinnapong k. 1 year ago on Google
    We walk-in for having Breakfast with valuable promotion price come 2pay1 at 299B Full breakfast choices provided and great staff services The Hotel manager Khun Gun is the really nice guy to look after his customer Will be back again for sure !

  • 5/5 tony h. 1 year ago on Google
    The Hotel was Fabulous The Staff extremely Helpful The Rooms were modern and clean The Breakfast and food was very nice And the Chef can cook you just about Anything you Desire Our 3 week stay here was like being at Home Awesome Thanks Tony Ruby 🙏🏻

  • 4/5 ALBERT A. 1 year ago on Google
    The place is quite cool and the location of the hotel is well located but the room I got is what I didn't like but overall their services are very and they have one of the favourite breakfast meals I enjoyed staying there .

  • 5/5 AJ T. 1 year ago on Google
    Great location if you like to party & also Guest friendly! Modern rooms and Excellent restaurant on site plus the staff take care of every request! I'll be back in the new year

  • 5/5 Shai T. 1 year ago on Google
    Good service, clean place, well-equipped rooms washing machine microwave electric hot tub bath large parking pool gym I will be back here next time also highly recommend

  • 5/5 Radim B. 1 year ago on Google
    Really good, professional staff, room was clean and nice, breakfast was perfect. I can recommend this one!

  • 4/5 Kessi’s K. 3 years ago on Google
    I did my 16 days quarantine here and got what was to be expected for the money. The room did have some useful amenities like a stove (definitely recommended during quarantine!!!) balcony and a microwave and the Size was good too. The staff, as always in Thailand, were very sweet and caring and organized a 7-11 delivery twice. The room was a bit worn down from the years, so don’t expect it to look perfectly new, but I didn’t mind at all. The food was ok, never too spicy and always quite delicious, though I did have a bad tummy ache 3 times which was very likely linked to the food having gone bad. All in all I would recommend this hotel, if this is your budget then I would even go so far to say this is as good as it’s going to get. It’s not too basic, it’s got what it needs, but it’s not luxury.

  • 5/5 Antony M. 2 years ago on Google
    The staff have been so friendly and lovely. Flexible and responsive. First class Thank you

  • 5/5 Evan 2 years ago on Google
    On my final day of quarantine at this hotel. Despite all that's going on, I can say I've had a comfortable stay here. The staff have been very friendly, quick to respond to any queries you have. Food has been excellent, not one bad meal at all. Good portion sizes too. The room is a great size. Nice balcony to relax on. The room I'm staying in gets a bit of sun which is nice. Overall, I'd recommend this hotel to anyone coming for quarantine.

  • 5/5 Adidot 1 year ago on Google
    strategic location. nice and clean room. good hospitality from the staff here. thumbs up for u guys

  • 4/5 Nick F. 2 years ago on Google
    Arrived yesterday. Originally booked 7 day AQ quarantine package, but government relaxed the requirement so I was able to check out after 1 night with negative Covid test results and hotel is going to refund the difference. Hotel representative met me at the exit from baggage claim. Two other passengers shared the van to Pattaya. I booked 1 bedroom suite. Large comfortable space with couch, chair and kitchenette. Bed firm, but not hard. Shower good quality. Food okay, very large quantities with a mix of western and Asian foods. Staff very welcoming. Only negative is the plastic wrap on the furniture in the sitting area. I would recommend this hotel for anyone heading to Pattaya for their quarantine.


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