Altera Hotel and Residence image

Altera Hotel and Residence

Hotel

Choice studios & apartments in a polished property with a casual restaurant & an outdoor pool. People often mention good, hotel, room, staff, clean, nice, breakfast, pool, great, stay,


Address

99/1-2 Pattaya Sai Song Rd, Pattaya City, Bang Lamung District, Chon Buri 20150, Thailand

Website

www.atmindgroup.com

Contact

+66 38 427 777

Price rating

$50/night

Rating on Google Maps

4.50 (1.9K reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: good (45) hotel (39) room (37) staff (26) clean (19) nice (19) breakfast (18) pool (18) great (18) stay (18)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 애플이. 1 year ago on Google
    good facilities and breakfast..but its terrible memory to me why customer had to drain rust water? i cant use clean water in my room till 11:00pm wait 7hour for using toilet in my room and desk crew dont wear mask some desk crew say to me You Leave (motion with snaping means go away)LoL and they naver say sorry i feel tire this hotel
    3 people found this review helpful 👍

  • 5/5 SK K. 1 year ago on Google
    I love this place. Great location in Pattaya. The hotel was wonderful for room, swimming pool and restaurant. Wonderful ambiance at swimming pool. Overall the price was amazing. The rooms were clean and very comfortable. There were great restaurants has amazing Thai food i would definitely stay there again.
    1 person found this review helpful 👍

  • 5/5 On S. 5 months ago on Google
    I recommend!!!!! This hotel is good. I have stayed many times including their corporate hotels. I was impressed. The reception staff were very good, the atmosphere was good. We stayed with friends here for 4 days, overall very good, and the day we checked out. I am very impressed The staff helped us and Phat, she provided good service, spoke sweetly, and she smiled very well. In another 4 months, I will definitely come back to this place!!!
    1 person found this review helpful 👍

  • 5/5 Aerial P. 10 months ago on Google
    I like the location but I have found being closer to the mall better for me. The hotel is cozy. Deluxe Rooms are like studio apartments but the Grand Suites have a washing Machine, Walk in closet and an additional TV in your living space. Breakfast offered in the morning is Buffet style with someone operating an egg station for omelets and fresh cooked eggs. Nice pool. Staff is great and Hotel is clean and well kept. Location is all about what you are looking for. Close proximity to Soi 6 here. Yellow Massage is also at the corner of Soi 6 on the beach road side. If you are looking for a straight path to Soi Buakhao this isn't it though you can always use a Bolt or motorbike to get you down there. The Baht Bus is also going the opposite way of the Central Mall though you can go to Terminal 21 Mall at the end of Soi 1 before the loop around Beach road. You have two 7/11s close by the hotel.
    1 person found this review helpful 👍

  • 5/5 Am W. 1 year ago on Google
    Always a nice stay at Altera Hotel. This time we stayed at 1409 for 2 nights. Thanks to the whole team at the hotel. Special thanks to the bellboy who help to carry our luggage during the rain, the housekeeping lady that care my teddy bear during the turndown service. As well as a breakfast team. We came down late for breakfast at 10.15, the guy get water and orange juice for us without a request. Good anticipation for the guest needs. That made my day:) keep up doing this great service.
    1 person found this review helpful 👍

  • 5/5 Jordy 1 year ago on Google
    Excellent rooms. Very large plus every day needs utilities (washing machine, small kitchen stove, microwave etc). Can't beat that for its price.
    1 person found this review helpful 👍

  • 4/5 Rune S. 2 years ago on Google
    This was a 4 week stay in a two bedroom on the top floor. Wifi in the master bedroom was poor. Had to sit in the living room to stay connected. My friend didn't have any problem in the other bedroom. Bed was fine. The shower was some days on/off cold or hot. Housekeeping was good. Great swimming pool, nicely chilled. Didn't use the gym, it's small but funktionel. Staff are smiling and friendly. Didn't try the breakfast.
    1 person found this review helpful 👍

  • 5/5 Jaek H. 1 year ago on Google
    Initially booked three days, ended up staying for three weeks! Really nice rooms and super comfy bed. Great WiFi, decent air-con, good room service, excellent location. Highly recommended 👌
    1 person found this review helpful 👍

  • 5/5 Juergen E. S. 1 year ago on Google
    Nice boutique Pattaya hotel, at second road, near Central Marina and Terminal21. The hotel is a low rise 7 floors, several connected blocks and around a nice pool. It has a fitness with changing, toilets and sauna. The pool bar is nice and has a snooker table. The ADD is rather small, but has an outdoor pool terrace and the food is good, but to choose the time of breakfast carefully. The guest rooms are spacious and start at 43 sqm and have a spacious balcony. The guest rooms have a bedroom, a kitchen and dining area and a nice bathroom with big shower and Japanese toilet. Parking is/can be sort of an issue due to local Thai market and guests driving with their own car from Bangkok.
    1 person found this review helpful 👍

  • 4/5 Hussain A. 1 year ago on Google
    I was just visiting a friend of mine who is staying at the hotel. However, while we were sitting by the poolside and decided to order coffee, it was at the time when breakfast was still being served and usually they don’t serve food or beverages by the poolside at this time. The nice lady staff politely explained and said she would try with the management if they allow. 10 minutes later, our coffee was on our table. Great staff.
    1 person found this review helpful 👍

  • 5/5 John G. 1 year ago on Google
    Great management leading a great staff. Friendly, professional, and knowledgeable! I have a big 1 bdrm with a kitchen. Very clean. Modern. Big comfy bed, kitchen table, sitting area, balcony, 2 AC units, beautiful pool and fitness center. Excellent breakfast buffet, and great food to order all day at the restaurant. About a 8 minute walk to the beach. The location is quiet, but still near the action. You will be happy you stayed here, I am, and I will return.
    1 person found this review helpful 👍

  • 5/5 sh s (. 3 years ago on Google
    Very clean and spacious room. And good bedding and furniture
    1 person found this review helpful 👍

  • 5/5 Sukritta K. 11 months ago on Google
    I love this place so much. All staffs is friendly. There are only 700m to beach. The room is bigger than what i thought for this price. I will recommend my friends to visit here next time.
    1 person found this review helpful 👍

  • 5/5 Demi W. 4 months ago on Google
    Booked this hotel for its very modern and chic design and the excellent location. Front desk serviceservices are good (Khun Pat) Staff were helpful to check the clean room for us. All staff is smile and lively. Comfortability: the room is very clean.

  • 5/5 Chalita N. 9 months ago on Google
    i like everything great room And the receptionist named Alex welcomed me and took good care of me. And advise for travel situations as well. I'm impressed. I will come back to stay here again.

  • 3/5 Alex I. 9 months ago on Google
    Very nice staffs The hotel is quite decent Cleanliness is average Some room has smoking smell but if u request to change the room the can manage for you Washing machine is only in Grandsuite type .

  • 5/5 Tuckkatoon K. 9 months ago on Google
    This my second time to stay at this hotel even though it's a bit of a walk to the beach (can hale a 10 baht car if not in the mood to walk) as the hotel is spotless, the rooms are cleaned everyday, the rooms also have washing machines which can save a trip to laundrette. Seems to be a happy crew working on the front desk as always have time to help and answer questions, Mr. Alex always seems to be at his post ready to help Good restaurant and bar in the hotel too and if have a lazy day at the pool they will bring your orders to you

  • 5/5 Tannee M. 9 months ago on Google
    I've been here twice already I have to say that it was a very nice hotel the room was comfortable and spacious. Always guaranteed lovely staff friendly and were very helpful specially Alex. Breakfast restaurant and bar area are great. I highly recommend and differently will come back again !

  • 5/5 Fapratan K. 9 months ago on Google
    Great services, friendly and kind staffs. Spend time here for 2 nights. We got an upgrade, basically huge room. One kitchen, one living room, one bathroom, one bedroom, and the space for you to get dressed and to put on your make up. Washing machine everything all you need. Most importantly is the super comfy bed. Plenty of choices to choose for your breakfast. Corn soup is my favorite. Definitely a great place to stay for your vacation. We’ll probably going to spend time here again next time.

  • 5/5 Parinya 6 months ago on Google
    maid A fat man named A cleans up very well. Have the ability and expertise to clean the room. And the service is very helpful. The room is considered very good. All the staff are lovely and the service is great. The location is not far from the beach, only a 10 minute walk. Very impressed and will come back to stay again.

  • 5/5 Janpa E. 5 months ago on Google
    I am very love this hotel. Formal At Mind Hotel, feel like a home. Comfortable with good location. Staff change but still have a warm welcome and polite. I remember his name Alex, He's a good take care me. And front staff was amazing. Have fun with conversation. Thank you to always having me.

  • 5/5 รัชฎา �. 5 months ago on Google
    The hotel is great. It seems like a hotel only for Korean tourists. Because when I came to check in, I only met a lot of Korean people. It's a good hotel, quiet, and the pool is beautiful. The receptionists are nice and courteous and they are all very welcoming to tourists. Please give Miss Phat a round of applause. Excellent. Highly recommended. Looks like a place worth going to. It's a delicious Thai restaurant and I really like noodles. I must come back here.

  • 5/5 Phonchita P. 5 months ago on Google
    The environment inside this hotel is very good. The swimming pool is clean, spacious, beautiful, the room is large (ROOM TYPE DELUXE CITY ), there is a kitchen to cook. overall considered ok Very suitable for the price And would like to commend the staff here and Khun Pat, the service is very good, taking good care of the customers, will definitely stay here again next time

  • 5/5 piyanat r. 5 months ago on Google
    I recommend it. It is considered a hotel that is very suitable for the price. It's not difficult to find a hotel. It is a place where the service staff are very good, friendly and help guests well. The host who greeted me smiled. Always greet customers I admire Khun Pat. Front desk Her service is very good 👍👍 Really impressed. If anyone is looking for accommodation I recommend this place.

  • 5/5 Khomsak T. 5 months ago on Google
    This is a 10/10 hotel. Staff is very nice and professional, they make you feel welcome and they give you a great experience. The rooms are clean and fresh. The bed is very comfortable and big. Location is great. And GSA name’s Pim is very nice.

  • 5/5 wameed a. 4 months ago on Google
    Beautiful hotel, good location in the heart of Pattaya, excellent service, especially the clean rooms, the cleaning staff are smiling and friendly. There is a housekeeping manager who always checks and comes to inquire and talk, very cute. I love this hotel very much and will come back to use it. Definitely service again🥰🥰

  • 5/5 Paula A. 3 months ago on Google New
    From the moment we arrive at this hotel, we have a very warm welcome from the staff. We've been staying at this hotel well over 5 times now and never disappointed. From the friendly staff, cleanliness of the spacious rooms, even have a washing machine in our apartment.

  • 5/5 Jirasak J. 5 months ago on Google
    We had a wonderful stay at the Altera. The room was beautiful and the location was so great. We walked to many places, and public transportation were also close. The breakfast each morning was really good as well. We would certainly stay there again next time. Everything was perfect. The staff was helpful, especially Phatch she is a lovely person and provides very good service.

  • 5/5 Wichittra N. 3 months ago on Google New
    I came here for the first time and was very impressed, especially the rooms were very clean, the room was beautiful, the mattress was soft, the service staff were good and smiling, especially the room cleaning staff did an excellent job cleaning my room. I will come back to use the service. Definitely this again.

  • 5/5 Torsten L. 2 years ago on Google
    Comfortable and clean place to stay. Unfortunately due to the pandemic in a rather quiet and abandoned area but not far to Central Festival shopping centre. Small restaurant with some simple food but good. Friendly staff and always attentive.

  • 5/5 Roger S. 1 year ago on Google
    We stayed 23 nights in a two-bedroom family room in July 2022. In addition to two separate bedrooms with two bathrooms, the unit had a living room/kitchen/ dining room. One bathroom has a tub. The unit had a good, but small, washing machine, but no dryer. Do not let this worry you. There is a balcony with three air conditioning exhaust units and your clothes will dry on the rack quickly even at night. If you use the washer, we learned it requires liquid detergent. You might want to run an extra rise after the wash cycle. Otherwise, it does a great job. It was so convenient to have a washing machine in our room. We were able to request a drying rack, ironing board, and iron from the front desk. No problem at all. There is an oven, a microwave, and a water heater. There are some glasses and mugs for coffee and a few spoons, but not much in the way of cookware. If you’re staying long term and want to cook you might be able to request some from the front desk or maybe buy some. It’s all very inexpensive at the nearby Big C. The best part of the hotel was our maid. She kept the room spotlessly clean, left free drinking water each day for us, and was so kind whenever we saw her. Other than the cleanliness of the room, it was a very comfortable place to stay for our long visit. The beds and pillows were so comfortable we slept very well each night. The pool was clean and the water was so cool. The pool was actually a bit larger than it appears in the photos. The location was very nice as well. It’s located near two 7-11 stores and is a short walk from Second Road and Soi 6. There were some issues that didn’t bother us too much, but in the interest of a fair review you should know there are some negatives. The in room safe was not bolted down in the closet. I mentioned this when we arrived and a maintenance man came and put one small screw to hold it down. These safes are not super secure, but bolt it down and give guests a little piece of mind. One or two of the electric outlets need to be tightened. The hot water in the shower was difficult to keep at a constant temperature. The lock on the balcony door did not work. We were on a higher floor so that didn’t worry us much, but it should be fixed. I did not report these issues as they were not too much of an inconvenience for us, and I didn’t want maintenance in the room while we were there. The worst part of the hotel is the restaurant. We tried breakfast once. It was absolutely terrible. Nothing was cooked right. We found much better dining options in the area, so that ended up not being a problem for us. I do recommend the hotel and offer my sincere thanks and respect to our maid.

  • 5/5 Brian T. 2 years ago on Google
    Stay here whilst on Covid lockdown Many rooms, obviously empty at the time Could imagine it being a bit chaotic if it anywhere near full So based on very few people staying it's a lovely place! Top floor overlooking pool Fully fitted apartment (No washing machine!, unless you upgrade to next level!) Good choice at breakfast Attentative staff Excellent location 100 yards from 2nd road Recommended!!

  • 5/5 Balavinayagam 2 years ago on Google
    Good Appartments..bi like it

  • 2/5 Eric C. 2 years ago on Google
    Good Hotel and comfortable room. Unfortunately, the front desk service is damn terrible. No smile and not polite. Maybe, I've encountered a rude staff. Bad hospitality!

  • 4/5 Nat M. 2 years ago on Google
    Meh

  • 5/5 robert t. 3 years ago on Google
    Nice spacious rooms. Near to nightlife.

  • 3/5 Andreas E. 2 years ago on Google
    Good, but there is room for improvement! What I thought was good, was that it is fairly central and close to much. Party or the beach. The hotel is quite nice, however, there are some flaws in its places. Mostly superficial, but it still detracts from the overall impression a bit. The pool is good, not the biggest but it is not in the sun constantly which I think is good. The staff is very nice and helpful. The breakfast was quite small, may be due to COVID. But would like to see a little more varieties, next time I will not pay extra for it. The rooms are very nice, there are good surfaces and a large bathroom but both bath and shower. The bed was medium soft, you got 2 kinds of pillows. 1 regular and 1 memory foam The bad things: * The soap, shampoo and shower cream in the bathroom were really bad. They did not smell good, did not foam well and did not feel good. I bought my own! * The refrigerator in the room is of a lower quality. It takes a very long time for the refrigerator to get cold and if you put in items that are to be cooled down, it takes over 24 hours before they are even a little cold. * The rooms facing the street / city are incredibly poorly soundproofed. You hear the people, the cars / motorcycles and the dogs howling every night. You can hear this clearly even if everything is closed and the curtains are drawn.

  • 5/5 Mitch L. 2 years ago on Google
    Fresh cappuccino machines (2), juice, eggs hot dog sausage and a great selection of asian breakfast. The ultimate in soft mattress! Bedding fresh... However, the hot water was unstable or missing.

  • 4/5 Carsten M. 1 year ago on Google
    Excellent Hotel, big and clean rooms. At a quiet side road. All fine and a full five stars, if there were no smoking beside the pool. For me a clear no go, especially if kids are there, but not for the officials here. They even provide ash trays. Sorry, so close. Will come back for sure, but not to the pool if there is no change .

  • 5/5 Sachin T. 1 year ago on Google
    We stayed at this place for a week and loved the hotel. Very clean and very well maintained. Staff is very good and service your request very quickly. Morning breakfast is pretty good with lots of options. Hotel is very family friendly, if you are staying with younger kids.

  • 5/5 Sivapong M. 1 year ago on Google
    I Ike this hotel very much Room is clean staff very good attitude and helpful Buffet breakfast a lot of food good variety

  • 2/5 Saad A. 1 year ago on Google
    The worst exp which i am having right now..the hotel staff is so rude..specially at the reception...unless you are from japan or korea Rooms were clean but their ACs didn't work well the kitchen facility is uselee can not cook anything with it.The rooms are fairly good. The break fast is also nice if you are non veg. Location is nearby Pattaya center. wifi is poor

  • 4/5 Glenn C. 1 year ago on Google
    Wifi can be a bit slow however behind the TV is a LAN port that you can plug in to your laptop if using it. Not exceedingly fast but more stable than wifi. Friendly cleaning staff. Leave a small tip and they will highly appreciate it.

  • 4/5 Manisha N. 1 year ago on Google
    The hotel is very nice ,staff is very help full & good , location also very near to Pattaya beach ,hotel stay like home ,breakfast also good ,my stay is very long stay like 2 month I'm happy to stay here

  • 4/5 Arkkapol D. 1 year ago on Google
    Staff and service were very great! Room for twin beds are big, looks like apartment. Location is OK. Near by seven eleven However, still working on internal painting and there is a elevator only 1 side. I booked room during Pattaya international fireworks festival price was up to 3,500+ THB which was not so happy comparing to normal price rate around 2,000

  • 5/5 pete 1 year ago on Google
    A very good hotel with a good buffet breakfast, The room was an excellent size with a large kitchen, We had a nice inner facing view of the pool area. Close to the beach and various restaurants etc. We consider this hotel good value for money.

  • 5/5 E T. 1 year ago on Google
    Everyone is super nice, room service for food is inexpensive, bed is very comfortable, has a little kitchen for an extended stay. Its a 5 minute walk to the main road. Pattaya Beach is like 15min walk from hotel. Terminal 21 is like 15min also. Find comfort food is a bit far. Lot of local bars n small mom n pop shops. Grab n Bolt is what i use to get around if i knew where im going. Overall is a great place!

  • 5/5 A S. 11 months ago on Google
    Stayed in room 1704 it was perfect, house keeping was great, any issues they came asap. Will definitely book here again.

  • 3/5 chris b. 1 year ago on Google
    Good staff , good amenities , only fault if you like a good breakfast don't go to the Altera perfect for Asians poor for westerner's.


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