I was really surprised to know that this hospital is requiring patients to make partial deposit as part of their “progressive billing scheme” kahit may health card naman ang pasyente! This is against the law! Under Republic Act No. 10932, otherwise known as the Anti-Hospital Deposit Law provides that “in emergency or serious cases, it shall be unlawful for any hospital or medical clinic to request, solicit, demand or accept any deposit or any other form of advance payment as prerequisite for administering basic emergency care, for confinement or medical treatment, or to refuse to administer medical treatment and support to any patient. Also, under Section 2 of RA 9439, a patient who is incapable of paying his bills is required to execute a promissory note covering the unpaid obligation to be supported by a mortgage or by a guarantee of a co-maker who will be jointly and severally liable with the patient for the unpaid bill. The hospital will not proceed any procedure hanggang hindi ka nagbabayad ng partial deposit na sila ang magsasabi how much kaya napilitan kame magpartial payment to proceed the operation (kase emergency case ung sa Papa namen na naadmit sa ICU nung July 20, kailangan mahanapan siya ng line para mabigay na yung gamot niya) After few days sa loob ng hell-ish ICU, we decided to be on “cash basis” para makabili ng gamot sa labas ng hospital. Note, if nasa loob ka ng ICU, they will require to purchase the medicine sa abusadong pharmacy nila, buti na lang my father requested to get out sa ICU dahil hindi maayos ang treatment sa kanya, every visiting hours nagsusumbong siya sa men at tinuturo nya yung mga rude na nurses and nursing aide (take note, intensive care po ito pero napapabayaan pa rin nila ang pasyente, madalas kapag visiting hours lang nila papalitan ng adult diaper at kapag nagpalit sila, wala man lang pakialam if nasasaktan ang pasyente, nagmamadali pa at pabigla-bigla ang kilos. Sobrang dehydrated ng patient namen dahil hindi nila tinatyagang painumin, sobra-sobra yung pagcharge nila ng supplies pati mga gamot na nagagamit sa loob ng ICU palibhasa di namen mamomonitor! #PERA-petual

Very misleading hospital. Although good quality rooms

terrible hospital that is known as "PERA-petual" Help. my mom stayed here for over 3 weeks (first having a uti and then inserting a peg) and the nurses and doctors made grave mistakes when she was having seizures and did not control it. we spoke to many nurses and doctors (including doctor f. in internal medicine) to transfer her to another hospital (where medical personnel were waiting for her in the er) since she was not getting better. do you know what PERA-petual told my family? "we won't discharge her until you give us ONE MILLION PESOS IN CASH." ano ba yan? and the hours we were getting the cash together my mom was getting worse. my mom is eternally damaged from staying at this hospital. they have no aircons, no modern machines, terrible nurses and doctors who don't communicate with each other as well as my family!

A lot of people may disagree with my review, but I will review anyway. Perpetual Hospital is a private hospital. My mom had a Endometrial Cancer stage 3b and she has been in care with Perpetual ever since. Before we even go to Perpetual, we went to her doctor in Las Piñas Doctors and since she will be needed to be operated, her doctor requested for her to be operated in Perpetual instead as they have complete and better equipments for her operation. My mom also had her chemotherapy and radiation in Perpetual. We've heard a lot of people from different cities who are being referred to Perpetual as well, not for perpetual to earn more money, but because they have equipments. Before you go to a private hospital, you must always expect that their charges are higher than a public hospital.

AVOID THIS HOSPITAL AT ANY COSTS! This is the worst hospital that we‘ve ever experienced. They held our mother hostaged, and postponed her release day after day. This whole hospital is full of scumbags. I hope that this hospital will soon be closed down.

beware of this money making hospital. they try to admit patients with no clinical necessity. 1-2 days of hospitalization with no major diagnostic procedures nor intervention will make you pay more than 100k without a true diagnosis and all speculations. Doctors are not trustworthy. DOH please try to investigate this hospital for multiple fraudulent acts.

The building/rooms where the doctors are holding their clinic were old & outdated, needs renovation if only to give the patient that feeling of wellness. Rooms and charges are expensive. I remember one time when my nephew was confined here, he was hospitalized for just a few days and our bill rocketed to skyhigh! We asked for the itemized billing to sort things out and as we scrutinized each entries we've found out that there were misc. or items that were included in the billing that were not supposed to be there. Good thing that we've kept a record of what medications/injections/IV's that were administered to my nephew. So it served as a checklist to sort out the differences. There was really an error/double entry but everything was settled and the billing dept. apologized for the shortcomings. On a lighter note, the hosp. boasts of it's competent staff and resident doctors which still makes it popular in the Las Pinas area.

THIS IS A WASTE OF MY ILL TIME. The MAXICARE Dept is NOT helpful at all. You call them, they pick up, they connect you somewhere to test your patience and check if you are healthy enough to waste an hour waiting to know the time when your preferred doctor will be there.

Given a 150k estimate for laparoscopic cholecystectomy but charged more than 250k instead. No complications or whatsoever in the operation. Gulatin ka na lang sa bill mo.

We are in the Hospital around 1pm the HMO process is 🤯 frustrating, we got the LOA around 5pm. My kid already crying and feeling irritated that time while waiting. I’m not mad to their staff only on the idea of new processes.

Dishonest hospital charging unused supplies to patients in the Operating Room. The manager in the OR named Navarro is arrogant. The doctors are boastful who think highly of themselves and treat nurses as somebody who works for them. Very disrespectful. Don't go to this hospital even during emergencies!

Do not go to this school. Do not enroll yourself or your children to this school. All forms that require administrative work takes unnecessarily long. i.e. Printing of TOR takes 4 weeks from payment. (On payment, they give a stub to claim a form that already have in stock, 1 week later. Printing of TOR takes 2-3 weeks, for some reason) Because it's an "autonomous" school, their Engineering Department can and have changed their curriculum 3 times over the course of 7 years, with most of the courses not being credited from one curriculum to another. A friend of mine was made an unfortunate victim of this.

Guys of you want a green card from perpetual foundations just comment here i teach you how to get that

Catering inquries regarding bed availability for confinement shouldn't be something offensive. For persons answering this institution's hotline, thank you for turning down our hopeful spirits to recieve decent help by insinuating that we do it ourselves. Yes this is sarcasm because that is what you gave to me. Thank you and have a nice day.

Don't come for study here. total extortion of money. these people have no emotions they will loot your money from your body even u die. if u don't believe just visit this college before taking admission.

The waiting area/corridor is very narrow with way too many patients to see their respective doctors, parking is much better now with the new multi-storey car park tho one has to traverse with extreme care, it's a pain to park at the top and then walk all the way down with a criss-cross, stairs are poorly made, not good for any one with a bad knee, for a hospital this surely is poor fore thought with no consideration. In the main building on the 2nd floor the attendant's cabin with the sliding glass is a hazard as the glass edge is blunt and sharp which could give any one a deep cut. I could post a picture but will keep that off as they have a poster that says no pictures/vids and shaming tho I hope the management will take note and fix that glass. Good thing for the good doctors.

Highly recommended especially for pcr test to those need it for travel purpose.. Very friendly staff.. fast result in affordable prize!

(Translated by Google) The ratio of nurses and their patients is 1: 3, instead of 1: 1, they prioritize piles of paperworks and admin work than patients, sometimes it seems that handover between nurses is still unmanageable, because of the drugs they skip or have been drinking or don't know if they have been given or not yet. This hospital only cares to get all of your cash! They would run the same laboratory tests multiple times even if the results were all normal and even if it was completely unrelated to ruling out or confirm their diagnosis.Save your wallet! Their brand size in medicines and supplies is almost 300% to 500% on average, based on my review of the detailed statement of account namen! While Papa was still speaking and consciously in the ICU, room # 6, he complained that nurses and nursing aids were too loud and funny, sometimes even student visits inside the ICU where many med students (around 10 to 25) spy on the patient (usually they do it with the unconscious, comatose) record notes, hold the patient and look at the machines that are already attached to you in a secret experiment. Some nurses are incompetent, rude and clumsy, I once saw Albumin worth 4k dripping on the floor because of his poor setup, he denied it and even mocked me. When Dad was in pain due to his stage 4 cancer, we insisted on the nurse on duty to coordinate with the Doctor if they could give tramadol to Papa to manage his severe back pain around 10am .. when he returned at 7pm and asked if given the pain reliever, he forgot to ask Doc. What a shock to find out that Dad was left in ICU in severe pain after no medication was given for pain management! (Original) 1:3 ang ratio ng nurse at pasyente nila instead na 1:1, mas inuuna pa nila ang tambak na paperworks at admin work kaysa sa pasyente, minsan parang hindi pa maayos ang handover between nurses, dahil may mga gamot na na-skip nila or nasobrang ipainom or hindi alam if naibigay na or hindi pa. This hospital only cares to get all of your cash! They would run the same laboratory tests multiple times even if the results were all normal and even if it is completely unrelated to ruling out or confirm their diagnosis.Save your wallet! Sobrang laki ng mark-up nila sa medicines and supplies almost 300% to 500% on average, base sa review ko ng detailed statement of account namen! Nung nakakapagsalita pa si Papa at conscious pa sa loob ng ICU, room#6, nagreklamo siya na sobrang maingay at nagtatawanan daw ang mga nurses at nursing aids, minsan may mga student visits pa sa loob ng ICU kung saan maraming med students (around 10 to 25) ang sumisilip sa pasyente (usually ginagawa nila ito sa mga unconscious, comatose)magtatakedown ng notes, hahawakan yung patient at titignan yung mga machine na nakakabit na para kang subject sa isang secret experiment. Some nurses are incompetent, rude and clumsy, minsan nakita ko na tumutulo yung Albumin worth 4k sa sahig dahil hindi maayos yung pag setup niya, she denied at tinarayan pa ako. Nung sobrang in pain si Papa due to his stage 4 cancer, we insist sa nurse on duty na i-coordinate sa Doctor if they can give tramadol kay Papa to manage his severe back pain around 10am.. nung bumalik kame ng 7pm and asked if nabigay ng pain reliever, nakalimutan daw niya itanong kay Doc. Nakakagigil malaman na iniwan namen sa ICU in severe pain si Papa tapos wala man lang binigay na medication for pain management!

I called up today at their laboratory to ask for the histopathology result of my mom and the team leader or incharge of the laboratory is talking in a termagant and shrewish way saying they cannot release the histopathology report through email, when I suggested what about other person or through GRAB, he said as long as there is an authorization letter. I think this is more delicate than sending through email since I will also send my identification and personal details. During this COVID I think it is better that all results must be downloaded virtually since all hospitals doing that. I can understand the SOP but the way HE TALKED TO ME OVER THE PHONE IS UNACCEPTABLE, HE IS NOT GENUINELY IN EXPLAINING THEIR PROTOCOL, he is using “po” and “opo” but in a bad manner like sarcastic way and offensive way. He is arguing with me like I feel he wanted to cut the line the soonest, I am trying to explain and he is telling let him to explain also, how can he say that if he doesnt know what I am asking for, he also said that I am too much talking and not letting him to talk, ofcourse I have to talk cause I called through an overseas line and I dont wanna waste single peso in explaining to all the person who will answer me and redirecting call again to another line. I am asking for a consideration only but he is not helpful at all. The way he talked is so arrogant that patients will be more nervous. He also said that IT IS NOT HIS PROBLEM ANYMORE IF WE DONT HAVE SOMEBODY TO PICK UP THE RESULT! Is this the right way to talk to someone?!? I believe that all results is a property of the patient. We paid for that and we have the right to received it either personal or through our personal emails. Giving the result to a stranger is more crucial than sending to my personal email since I am the daughter. Hoping that this institution will read this comment and will let all your staff to have a proper PHONE ETIQUETTE.

I just wanted to inquire if there's MRI, I don't know who received the call but I heard some people passing the phone to each other hearing them not wanting to answer my question so they just ended the call. I tried to call again but until now it says "busy".

(Translated by Google) It was only here that I was taken aback by Sir / Mam. Just so you know. And we cannot provide feedback anymore because you have locked in your facebook page. That's how you treat customers. The hospital deserves no star at all. (Original) Dito lang naman ako nalagutan ng hininga Sir/Mam. Just so you know. And we cannot provide feedback anymore dahil nakablock kame sa facebook page nyo. That’s how you treat customers. The hospital deserves no star at all.

Hallways and corridors (waiting area) are too hot. Didn't expect this because I thought It's a private hospital. HMO approval is fast though. People are okay. It's just so hot, and you would be spending 90% of your time ony waiting areas. 😰🥵 Some doctors are on time, some are not.

I only go here because itnis the closest hospital and my doctors are there. But getting confined here multiple times, service has always been slow, they are understaffed, and you are overcharged when billing comes out.

One of the best hospitals. A little bit pricey. Food is OKAY. Room is ... average. May need renovations next year. But cleanliness wise ,its OKAY. No mosquitoes, no roaches, no foul smell detected. Doctors are Superb. Nurses too. May I mention nurse Divina? I cant say enough kind words for her. Shes assigned in 4th floor. I will miss her. An epitome of what a NURSE shd be. She saw that my 'gown' wasn't in the best condition. She took.time , 2x, actually, to find me a better gown. Sensing how nervous I was before the procedure, she comforted me with Biblical verses. Which really worked wonders for me.. ♡♡♡ I love this hospital.

Does not look like a premium hospital at the outside but Staffs her are very friendly and approachable.

I thought it's just our doctors who come late like 1.5 - 2 hours late but I read another comment that says the same. I hope the doctors in this hospital will also value their patients' time and not be consistently late. On another note, I like that the OPD facility is well-ventillated however mosquitoes scared me some time when I went to ER.

The person answering the phone was very rude. I was politely asking if they have a pedia available and she bluntly answered me "wala", not even giving me any reason as to why and when the next pedia will be available.

The care is not good , Lab and bills too expensive,the doctor is incomplete.

They have really responsive Marketing team. Very prompt in replying and providing assistance on RT-PCR test inquiries. I'm really happy with their service. :)

(Translated by Google) It looks like the hospital is making money. Your Mattress is only worth half a million! That's what doctors are really good at. And nice hospital. The 5start hotel even surpassed the room rate. (Original) Grabe mukhang pera pera nga ang Hospital na to..tinangal lang ang Mattress mo umsbot ng kalahating milyon! Anu yun sobrang gagaling ng mga doctors. At ganda ng hospital. Dinaig pa ang 5start hotel sa rate ng room.

mukhang pera tong hospital na toh! They have a very bad facility, bad service, everything costs too much. Even the water, you have to pay for it. It is a hospital, however they serve unhealthy food like hotdogs. They are so unprofessional and rude. Do not go to this hospital because they costs way way way too much and it is not even worth it!!

Intellicare (and Medicard) offices are present in this hospital which makes HMO use easier.

Best hospital

I recammand this hospital in whole Las pinas

5 hrs to wait for a freaking urinalysis result. are you for real? Mind you we are at the emergency room.

(Translated by Google) As the nurses who take care of tlga most wlang pakielam. (Original) Bilang lng ang mga nurses na nag aasikaso tlga karamihan wlang pakielam.

Nice school :)

The university consist of most of the Indians for medicine and expenditures of the surrounding was costly compare to others

I’m so disappointed how they manage their covid tests. So slow, not organized for the queuing and there’s only one booth for the test to accommodate a lot of people. Crazy!

(Translated by Google) Lots of chix d2 studying, even if i'm sti las pinas i would seduce girls d2 when dating (Original) Daming chix d2 nag aaral, kahit na tga sti las pinas ako pumapalag babae d2 pag dating sa inuman

Everything is good except the parking area which is so small for a big hospital.

The teller just let me hanging for like 15 minutes as i hear her to just chit chat over the phone. My girl friend's 4 year old sister was confined here for three days. Three days and their diagnosis was wrong! Over priced room for lame services.

Good emergency services..bit costly

The care is good but the wait will kill you.

Common male restroom at ground floor is clean :)

This was really bad hospital experienced so far. I was admitted last Friday February 2 in the morning due to lower rib pain on left. I have laboratory result from Maxicare with a thrice elevated lipase and amylase. They used my docs for reference and took many IV fluids and do some labs and all normal. Many doctors have repeatedly asking my condition and the history of pain but they never done anything to ease the pain just pricking my fingers to check my blood sugar many times. To sum up the experienced.. it was so DISAPPOINTING when I will be discharged to this hospital with the same pain complained from my admission. I should go to Makati Medical Center as always do. I skipped my work for 3 days and pay bills here just lying for three days with NO WATER., we need to buy gallon of water for my clean up. So the repairman came to fix the waterline when I'm waiting for my discharge papers but offer a BALDE AND TABO to wash up. LoL. Nag hotel na lang sana ko may amenities pa.

Like

Upgraded Facilities

High tech and well equipped with latest technology. Doctors and nurses are very friendly and co-operation and always there for helping.

my daughter's birthplace . high tech equipments, great doctors and caring nurses! but too expensive 😭 thanks perpetual

How can i come im from sta maria bulacan perpetual hospital in alabang

Saved my life, and I still remember this hospital because it was one of the most traumatic memory of my life.

Medical Hospital and School

Same good food... Chicken, Mojo's and garlic bread.

Yeh know right

NO SENSE OF URGENCY. Staffs are not trained to handle emergency situations.

Better processing of HMO & Patient Care.

They should lose the facade of being Catholic hospital. False advertising! highly inefficient and incompetent in general. with very high prices.

Secured place

Fine place for radiooncology .Residents and medical staff are very professional

They saved my life. Was back to work seven days after having five stents installed

Late sa appointment doctor

Im not sure how true it is that you guys deemed my mom dead, she was just probably really tired that time, and fell in deep sleep, I heard you guys tried to revive her for an hour, but I hope you guys waited for more hours just to see if she will wake up first after 8 hrs or so of reviving her...I dont know if you guys are really skilled about reviving people, you guys probably didn't do much for her, my dad wasn't inside that room and he doesnt know whats really going on, you guys could've just let him inside the room as my mom..so Idk if you guys are even saying the truth...

Not helpful at all. Spent 30 mins on the phone being transferred to different departments over and over.

Just visiting.

Nicu service...clean and organise; say as other sections

I had an operation and admitted on this hospital last May 18, 2023 and based on my experience I am very satisfied with the service. They’re all accommodating from admission, nurses to doctors. The room I have was well cleaned and sanitized, the nurses checks you from time to time as well as doctors just ensure your safety. The Phil-health and my HMO provider which is Intellicare was also fast and efficient to settle some my bills. I can say that their staffs are well trained 💯 Tips: if you have an upcoming surgery and needs to be admitted make sure to reserve a room a week prior to the admission, just to ensure that you have a guaranteed room.

PARKING IS THE WORST. we just roamed around the parking area to see if it still have a slot. Parking attendant still ask for payment even though we didnt avail of their parking!

This hospital never fails to disappoint, every time. From the medical staff, parking and security. Last week, I went with my daughter for a lab test that was requested by our doctor, a medical staff took the blood sample, the receptionist at the lab told me that the result will be available the following day at 4pm to which I ask if I can claim it later than the time. She answered that the laboratory is open 24hrs. The following day I passed by to claim the result at around 9pm only to find out that the office that releases the result is only open from 8am-5pm. Just today, I went there to claim the result and we went to a different clinic to show it to our doctor only to find out that they gave the wrong one. It wasted our time and money. I have plenty of complaints about the parking and the staffs when it comes to giving wrong information. Security staffs are not courteous.

This is an honest and decent statement, despite what we went through while staying in this hospital. I appreciate the fact that they had the equipment that my case needed, the medicine made me feel better, and the room is quite nice. However, the management and their system are bad. They kept on making my parents sign agreements that were always estimated, which is not good because they have the ability to show a breakdown of why this certain bill costs this much. Fortunately, my parents are not gullible because they are also service workers. The last straw for us was when they told my parents it was either their ambulance or our barangay's ambulance. My mother then contacted the barangay, and they were ready to help us. So they informed the nurse station, and guess what they forgot to require? It's that we need a doctor and a nurse inside. Of course, the barangay captain doesn't have that, and we're already hesitant to ask for more from him as he already helped with free transportation for me. My parents had no choice, so they decided to use this hospital's ambulance, and this time they changed the cost. We still ended up with our barangay's ambulance because my parents got to negotiate with them. The nurses are not consistent with their hospital's so-called "protocols." It was also difficult to transfer because the documents that we paid for were incomplete when they gave back our results as we left, making it seem like it's our fault for not asking when they should have used common sense. It wouldn't have been worth it if I got an operation here, and I'm sure I would've even died. I don't think that the doctors and nurses here are credible enough. The staff made my father palpitate, my mother angry, and the patient feel nauseous every time they would come in just to charge us. The only tolerable and helpful personnel was the one in charge of my HMO. Me and my family do not recommend this hospital because it's all just about the money and not really the help you deserve. They made it difficult for their patient to be discharged, but thankfully I got to leave, and I'm now treated properly.

Very slow in responding quickly to patients. Extremely exasperating. You might want to consider checking their death rates.

worst parking.. they told us to look for alternatives as parking is full. I ask the parking attendants any suggestions as we are new in the area. just simply reply he has no knowledge of any pay parking..