Visitor Reviews


Frequently mentioned in reviews: airport (22) departure (12) small (10) free (9) staff (9) plane (8) time (8) Tonga (7) people (7) lounge (6)
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  • 3/5 Solomone S. 5 years ago on Google • 876 reviews
    Nothing spectacular here. It's a small airport. Hopefully the new extension will make it more efficient for the arrival. U can exchange your $ inside the arrival area. Duty free shop as soon as u enter the building. If you are bringing in food to declare, expect to pay the custom fees. There is a little band playing as u exit the building. It should be inside as nobody stops to watch or listen to them when u exit the building. If you are departing, there are 2 very small cafes outside the building. 1 downstairs & upstairs at the viewing floor. There is one inside at the departure lounge. All basic food & drinks. There is a duty free & a souvenir shops too at the departure Lounge. No free wifi. U can catch a taxi to the domestic airport about 10 mins away. There is no shuttle. Taxis are not mark, but they will approach you or just ask for around. Temporary parking is TOP $1.00.
    11 people found this review helpful 👍

  • 5/5 Noah H. 3 years ago on Google
    Airport was a bit crowded this morning. I was deeply disappointed when the King took the only plane for himself. Luckily I hid in the luggage. Dont tell the King though.
    10 people found this review helpful 👍

  • 3/5 Chris G. 5 years ago on Google • 327 reviews
    Very basic airport with seating but that is all you need. I read somewhere there was a departure tax you had to pay in cash, that is not the case. Shopping inside is very limited and there wasn't anything really worth buying. Duty free prices are poor so not worth it unless you have some cash you need to get rid of. Food options are extremely limited so eat before you get there or on the plane, prices are good though if you need water.
    6 people found this review helpful 👍

  • 5/5 Максим �. 5 months ago on Google • 1474 reviews
    Быстро прошли контроль на прилете Быстро прошли контроль нм вылете Внутри есть кафе, в нем вкусные мясные пироги, два магазина duty free Ну и собственно все, все же это не хаб ))

  • 5/5 Do B. 6 years ago on Google
    The first time I visited Tonga, I got off the plane and was in customs line and realized in my overtired and jet-lagged state of mind, I left my passport and money in a small personal item carrier on the plane. I was panicking. I made my way back to the door to the ramp, but it was locked as it was late at night and our plane was the last one in. One of the staff asked me what was wrong and after explaining, just opened the door and started walking out to the plane with me. While on the way there, two staff members of the airline were walking back our way with my carrier and all my items. I was so thankful for them that they did this. Very friendly and helpful. Other than that, It's an old and kind of run-down airport, but I really don't mind. You're in the south Pacific now!
    4 people found this review helpful 👍

  • 4/5 John 3 years ago on Google
    Easy and efficient. The domestic terminal is small with no food options so keep that in mind.
    4 people found this review helpful 👍

  • 5/5 Jaza T. 7 years ago on Google
    The best staff They will help you no matter what. Malo e lelei I love TBU !!!
    3 people found this review helpful 👍

  • 1/5 jeff t. 7 years ago on Google
    The customer service in this airport is only good enough for animals. The customer service in this airport is by far the worst I have ever experienced. The staff working at the counters are the worst ive dealt with. I am of Tongan descent and have been treated differently from European Caucasian tourists. They're kniving, scandalous, unprofessional, disgusting and absurd behaviour of these people should be displayed for the world to see.
    3 people found this review helpful 👍

  • 1/5 Loleini I. 2 years ago on Google • 8 reviews
    Whoever the staff members that were checkimg in flights for Fiji Airways on Sat 28th 2023 in the morning before 6am - why the hell did you mark some passengers as *no show* as this si what's reflected on Fiji airways booking systems. My family have boarding passes to show they were in fact at the airport & were told flights were cancelled and to leave contact details and go home, an await further instructions. Unprofessional service
    3 people found this review helpful 👍

  • 3/5 Líam D. 5 months ago on Google • 774 reviews
    🛩️🌐🛬🧳

  • 4/5 GT H. 10 months ago on Google • 702 reviews
    Small. Efficient. Good air con in departure lounge. No airline lounges but they have a pay lounge “Talia” after immigration.

  • 3/5 Sebastian V. 1 year ago on Google • 42 reviews
    First impression was not optimal. Our flight was the only one arriving but it took an hour to get out of the airport. The queue in customs and biosecurity moved incredibly slow, even tho there wasn’t a shortage of staff. Seemed like most of the qualified staff just chitchatted and weren’t interested enough to speed up the process. In arrivals there is one taxfree shop, departures has a cafe/bar and couple cute souvenirs boutiques. There is a free wifi and good AC at the departure gate!
    2 people found this review helpful 👍

  • 1/5 Fifi D. 2 years ago on Google • 14 reviews
    It was the first time back in 5 years. I like the newly renovated building but it only looks great as the old setup never caused us so much stress in the past . We had a horrible experience yesterday. We arrived on a large packed flight. The difference in climate between the cool flight and then walking through the unbearably hot tarmac was tough so we decided to skip Leiola duty free shop and go straight to our bags. The fans, the lights and the baggage machines broke down several times. Searching for bags and lining up to check out was like being stirred up in a boiling pot - no windows no fans no water available no bathroom to freshen up... This is a major health and safety issue, people could faint or die in there! People were dripping in sweat, old people were complaining and babies were wailing. Please fix your power issues. There was no order! Please tidy up the processing procedures as what was supposed to be 2 queues actually turned into 6 different lanes free-for-all into a bottle-neck. Barely received any assistance as staff were just sitting down or standing around and not properly guiding people. It was a traumatizing experience and we took about 1 hour and a half to get through.
    2 people found this review helpful 👍

  • 4/5 tadao w. 7 years ago on Google
    (Translated by Google) Flight time is inconvenient. 8:30 pm to Auckland. It is arriving at 11:45 pm. On the contrary, since there are few flights, it is vacant, From check-in to security Proceed smoothly. (Original) 飛行機の時間が不便ですね。 午後8:30発のオークランド行きです。 午後11:45到着予定です。 逆に便数が少ないので空いていて、 チェックインからセキュリティまで スムーズに進めます。
    2 people found this review helpful 👍

  • 2/5 이동훈 8 years ago on Google
    (Translated by Google) It is an international airport in Tonga. We could see Tonga children welcoming them on the airport when the plane arrived or departed. (Original) 통가의 국제공항인데 시설은 열학하다. 비행기가 도착하거나 출발할 때 공항위에서 반갑게 인사 해주는 통가 어린이들을 볼 수 있었다.
    2 people found this review helpful 👍

  • 2/5 Rachel S. 11 months ago on Google • 497 reviews
    A wee airport with just two gates so very simple to navigate and no need to worry about getting lost. Friendly staff will be there to help you if you need assistance.

  • 3/5 John H. 1 year ago on Google • 429 reviews
    Staff are great, facilities are limited. Take something warm as the departure lounge can be cold

  • 3/5 William G. 1 year ago on Google • 79 reviews
    Arrivals : Basic duty free, good custom boarder control clearance time, no aircon. Departures : Check in hall is small no aircon , line can be out the door, there is a dedicated air New Zealand priority check in for business and koru members. Make sure you fill out a departing card, main departure lounge is good , and well air conditioned, food and beverages are sold, basic duty free
    1 person found this review helpful 👍

  • 1/5 Tim T. 9 months ago on Google • 38 reviews
    I've been in some pretty dodgy airports, but by far this is the worst I've ever seen.
    1 person found this review helpful 👍

  • 4/5 Alex D. 8 years ago on Google
    Pleasant and relaxed small airport. Gift shops and food outside and similar once checked in
    1 person found this review helpful 👍

  • 4/5 Fabio M. 10 years ago on Google
    (Translated by Google) I love fiji for its beautiful beaches (Original) Me encanta fiji por sus bellas playas
    1 person found this review helpful 👍

  • 5/5 David T. 10 years ago on Google
    (Translated by Google) You Vaccine THIS Sides Where I Have The Observation Deck To See My Vaccination Landing, maybe you and I are hungry for food. (Original) Koe mala'e vakapuna KO eni Oku sai he Oku iai ae observe deck ke sio ki he vakapuna Oku takeoff moe Landing, pea koe me a Oku sai koe nai meakai.
    1 person found this review helpful 👍

  • 5/5 Olivia P. 7 years ago on Google
    How else am I to return to New Zealand comfortably, hence the 5 stars.
    1 person found this review helpful 👍

  • 5/5 Nicolas P. 6 years ago on Google
    Of course it is old airpot, but Tonga is small and there are not much trafic, so it is enough about the context. The main thing was how i was welcomed by Tongians people and the beauty of landscapes, the rest is not really important😊
    1 person found this review helpful 👍

  • 4/5 Truong Truong M. 7 years ago on Google
    (Translated by Google) Kingdom of Tonga, a whale tourist attraction (Original) Vương quốc Tonga, địa điểm du lịch ngắm cá voi.
    1 person found this review helpful 👍

  • 4/5 Jamie W. 8 years ago on Google
    Small but adequate international airport.
    1 person found this review helpful 👍

  • 5/5 sofaia maile t. 9 years ago on Google
    I just love it
    1 person found this review helpful 👍

  • 5/5 Jakob M. 11 years ago on Google
    THIS IS THE BEST AIRPORT IN DE WORLD DIS HAS THE BEST SENERY SO GOOD FOOD ASWELL
    1 person found this review helpful 👍

  • 4/5 Lala S. 9 years ago on Google
    Amazing in airport
    1 person found this review helpful 👍

  • 5/5 sangita D. 8 years ago on Google
    Ok
    1 person found this review helpful 👍

  • 2/5 Mufuddin B. 8 years ago on Google
    Good
    1 person found this review helpful 👍

  • 3/5 Maryam A. 11 months ago on Google • 106 reviews
    Small airport with limited seats outside. The security check-in opens about an hour and a half before departure. Wifi only in the departure lounge area. Outside: small overpriced shop and coffee place. Inside: 2 shops and cafe.

  • 2/5 Jesse K. 1 month ago on Google • 58 reviews New
    Understand this is a small airport, but the overall experience was pretty rubbish when departing. Online check-in line that doesn't get served - waited for 5m while other line was getting served. Went to departures, only to be told that my online check-in had to be validated. Once that was done, I went back to the departures desk, only to be told that a departure form was required to be filled in. Security was fine, but slow. Immigration was quick.

  • 4/5 Agus B. 1 year ago on Google • 49 reviews
    Small airport. Flights in time. Can grab a coffee and snacks while waiting for departure. Sits aren’t comfortable. They didn’t allow us to enter in the waiting area early, just two hours before flight time.

  • 4/5 Jo W. 2 years ago on Google • 28 reviews
    I love the landscape surrounding the airport and as you are landing and taking off it's most beautiful to see!! I will never forget that experience brings you joy. Bought souvenirs before I boarded for departure it's pleasure. Love it.

  • 3/5 Disorn 4 months ago on Google • 11 reviews
    Somewhat small airport with local vibe , i mean .. they could even call a plane to wait for a passenger. Be ready for delay though

  • 5/5 Atushi W. 2 months ago on Google • 8 reviews New
    コンパクトで開放的な空港でした。個人的には好みの空港です。 トイレも清潔感があり、ラウンジや待合スペースも綺麗です。お土産屋は現金のみで、両替所やカフェなども併設されています。 保安検査のゲートは出発の1時間ぐらいまで入れてくれません。便の本数が少ないせいか結構混むので座りたいのなら、少しだけ早め来ることをおすすめします。

  • 4/5 Genesis R. 4 years ago on Google
    (Translated by Google) It is neat for an international airport (Original) 변곽의 국제공항치곤 깔끔한 편

  • 2/5 Sergio s. 4 years ago on Google
    (Translated by Google) IBERIA (Original) IBERIa

  • 2/5 George B. 5 years ago on Google
    Unfortunately, compared to other islands in the region, Tonga gets the lowest score because of it arrival process for foreign tourists. The process is cumbersome and poorly organized.

  • 4/5 耀ㄍ 5 years ago on Google
    (Translated by Google) Are Chinese not welcome here? ? !! Let's play together and watch the sea and football (Original) 這裡不歡迎中國人??!一起來玩吧,看海跟橄欖球

  • 1/5 FAISAL S. 2 years ago on Google
    I have received several calls from this country

  • 4/5 Abubaker H. 5 years ago on Google
    😍😍😍😍😍😍😊💋💋💋💋I'm very pretty to relationships with people physically

  • 3/5 Woodwick W. 5 years ago on Google
    When we got to the airport, it was under construction. They were reconstructing it. Well the immigration queue takes some time. Also, if you need a visa. Make sure you have exact amount. As they asked me to come back on my flight back to NZ. But it took them some time to search for my papers. Good thing we came early to the airport. If not, we were not able to get it. But the people were friendly.


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