1/5 Carlo U. 11 months ago on Google
I
placed
a
carry-out
order
over
the
phone
for
a
medio
pollo
a
la
brasa
(half
chicken)
with
fries.
The
lady
who
took
my
order
said
it
would
be
ready
in
20
to
25
minutes.
AS
SOON
as
I
arrive,
the
bartender/cashier
wanted
me
to
pay
the
bill.
I
ask
her
where's
the
food
and
she
tells
me
without
hesitation
and
without
checking
that
it
should
be
right
out.
So
in
good
faith
I
paid
for
the
meal
upfront.
BIG
MISTAKE!
An
hour
later,
is
when
she
finally
brings
my
to-go
meal.
Mind
you,
I
had
her
check
3
times
during
the
hour
to
check
on
my
meal,
and
all
3
times
she
said
the
same
thing,
that
it's
almost
ready.
Also,
three
parties
arrived
AFTER
me
to
dine-in.
All
three
received
their
elegantly
displayed
dishes
before
me.
Lastly,
when
my
order
came
out
the
Bartendar/Cashier
wanted
to
quickly
wisk
me
away.
I
had
to
ask
for
sauce.
When
I
got
to
my
car,
I
opened
the
bag
to
make
sure
the
sauces
weren't
spilling
over
and
I
noticed
she
didn't
put
napkins
or
plastic
ware.
By
this
point,
I
was
so
HANGRY
(Hungry
&
Angry)
that
I
didn't
want
to
walk
back
in
to
request
these
things.
Napkins
&
plastic
ware
are
EXPECTED
at
every
establishment
when
you
order
take-out.
Even
fast
food
joints
know
this!
A
COUPLE
OF
TAKE-AWAYS:
#1
-
Don't
ever
pay
upfront
when
you
order
to-go
here.
This
is
their
technique
to
get
you
locked
into
waiting
more
than
what's
acceptable.
If
I
had
not
pre-paid,
I
would
have
walked
out
around
the
35
-
40
minute
mark.
I
TRULY
believe
if
I
would've
told
the
bartendar/cashier
that
I
will
pay
when
my
order
is
ready,
that
my
meal
would
have
come
out
in
half
the
time
due
to
the
simple
fact
that
I
could
walk
out
if
they
took
too
long.
#2
-
I
got
the
impression
that
they
look
down
on
to-go
orders.
They
REALLY
want
you
to
dine-in,
due
to
the
speedy
service
they
gave
the
3
parties
that
came
AFTER
me,
ordered
AFTER
me,
and
received
their
dishes
BEFORE
me.
Mind
you,
one
of
three
parties
had
4
people.
Plus,
napkins
&
plastic
ware
were
not
given.
The
chicken
was
good,
but
everything
else
was
bad.
I
WILL
NOT
be
returning
here
again.
Mind
you
I
have
been
coming
here
for
over
10
years,
but
this
was
my
first
time
ordering
carry-out.
If
the
Owner
ever
reads
these
reviews,
I
would
seriously
recommend
making
some
adjustments.
It's
not
a
normal
thing
that
an
over
10
year
regular
decides
not
to
ever
go
back.
Going
forward,
I
will
now
be
going
to
the
2
or
3
Peruvian
restaurants
that
are
within
the
vicinity.