1/5 Dr. Jennifer G. 9 months ago on Google
We
wanted
a
new
fridge,
a
nice
one.
Our
10
year
old
original
fridge
keeled
over
into
a
messy
leaky
death
all
over
our
kitchen
floor
2
weeks
ago.
That’s
how
this
saga
started,
the
quick
version
is
the
picture
I
included
of
how
customer
service
concluded
with
Home
Depot
in
our
front
driveway.
Pro
tip:
don’t
buy
large
appliances
from
Home
Depot,
go
literally
anywhere
else.
If
you
can
SEE
what
you
want
in
the
store,
hire
a
bunch
of
guys,
have
them
put
it
in
your
house,
hire
a
reliable
hookup
company
(shout
out
to
Bay
Plumbing
here)
and
don’t
trust
these
third
party
parties
Home
Depot
is
farming
out
these
delivery
and
installation
jobs
to.
They’re
not
worth
the
hassle.
Some
Details:
*
original
order
for
LG
fridge
AND
a
small
magic
chef
mini
fridge
was
placed
8/10
*
mini
fridge
supposed
to
arrive
that
night
8/10
to
salvage
some
groceries
*
wrong
mini
fridge
was
delivered
by
a
3rd
party
company
“roadie”
and
we
told
Home
Depot
manager
we
wanted
the
right
one
delivered.
Sent
the
wrong
fridge
back
with
delivery
person.
Home
Depot
canceled
our
order
without
our
permission
and
emailed
us
that
the
cancelation
reason
was
that
either
“there
was
a
problem
unloading
the
order
or
a
person
over
18
wasn’t
able
to
sign.”
Um
WHAT?
*
LG
fridge
supposed
to
arrive
8/16
*
HERE’s
where
it
gets
weird…
*
8/15-8/16:
Home
Depot
says
they
need
to
reschedule
delivery.
When
I
dig
and
make
a
LOT
of
calls
to
both
LG
and
Home
Depot
I
find
out
that
LG
says
they
delivered
the
fridge
to
the
Home
Depot
delivery
service
and
can
provide
proof,
and
the
Home
Depot
delivery
service
DENIES
IT.
The
manager
initiates
(I’m
not
making
this
up)
a
“dock
search”
to
try
and
find
my
fridge
in
the
warehouse.
NO
ONE
CAN
FIND
IT….
*
I’m
then
told
that
for
faster
service,
I
should
cancel
my
entire
order,
and
reorder
the
fridge.
So
I
do
this,
because
hope
spring
eternal
in
my
mind.
*
I’m
told
the
delivery
will
occur
8/22.
And
that
this
will
include
haul
away
of
the
old
fridge
and
installation
of
the
new
fridge.
*
on
8/22
two
third
party
delivery
guys
show
up,
do
not
engage
with
my
husband
AT
ALL,
refuse
to
haul
away
the
old
fridge,
they
damage
part
of
our
cabinet
pulling
out
the
old
fridge,
refuse
to
install
the
water
line,
push
in
the
new
fridge,
don’t
even
bother
to
take
off
any
plastic
or
EVEN
SPEAK
TO
MY
HUSBAND.
And
walk
out
of
our
house
and
drive
away.
And
that
my
friends,
has
been
our
saga
with
our
new
fridge
from
Home
Depot.
@homedepot
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