4/5 SLG 1 year ago on Google
I'm
not
sure
how
to
rate
this
hotel.
On
one
end
there
were
a
lot
of
issues,
yet
they
were
quick
to
resolve
them.
The
staff
is
wonderful,
but
they're
dealing
with
an
aging
building
and
corporate
issues
es
beyond
their
control.
I'm
the
type
of
person
who
just
wants
to
be
left
alone
in
my
room
after
I
check
in.
I'm
not
antisocial,
just
need
to
unwind
after
traveling.
Hilton
offers
a
digital
room
key.
I
preselected
my
room
and
waited
until
3:00PM
to
check
in.
By
3:20PM,
it
was
still
not
available,
so
I
went
to
the
front
desk.
They
checked
me
into
a
different
room
than
I
had
selected.
It
wouldn't
have
been
a
big
deal
except
that
I
wanted
one
on
a
lower
floor
so
I
wouldn't
have
to
deal
with
elevators.
There
was
only
one
functioning
elevator,
which
is
another
issue
in
and
of
itself.
In
my
room,
I
was
happy
with
its
size.
The
room,
however,
was
showing
its
age.
For
example,
the
bathtub
was
chipped
and
some
parts
repaired
with
blobbed
on
nail
polish.
The
toilet
wouldn't
stop
running.
I
called
the
front
desk,
and
they
sent
someone
to
fix
it
immediately.
He
fixed
it
temporarily,
but
it
needed
repairs
beyond
what
he
was
authorized.
Again,
I
just
wanted
to
unwind,
yet
here
I
was
dealing
with
repairmen.
He
was
super
friendly,
quick,
and
did
everything
he
could.
There
was
no
functioning
ice
maker
on
any
floor.
The
hallways
are
hot
and
humid,
not
seeming
as
though
they're
air
conditioned.
To
get
ice,
you
have
to
ask
the
front
desk
and
they'll
get
it
for
you
at
the
bar.
So
the
staff
is
helpful
and
tried
to
resolve
issues,
but
they
should
have
whatever
support
they
need
to
have
functioning
buildings.
As
for
breakfast,
it
is
NOT
included
unless
you
got
a
special
package
or
certain
honors
rank
(the
buffet
was
still
more
than
the
hotel
credit
they
give).
If
you
do
buy
breakfast,
they
will
add
a
tip
into
your
bill.
The
buffet
was
well
overpriced
for
what
you
get.
You
could
get
made
to
order
egg
items,
bacon,
etc.
(no
vegan
or
vegetarian
options).
I
ordered
à
la
carte
off
the
menu.
We
travel
a
ton,
and
other
hotels
are
offering
non-dairy
milk
and
gluten
free
food
like
muffins
or
bagels.
The
rest
of
the
buffet
was
your
typical
waffle
maker,
cereal,
and
yogurt.
The
staff
at
breakfast
was
super
nice
and
helpful.
The
pool
is
situated
at
the
front
of
the
building.
It's
somewhat
concealed
with
shrubs.
It's
not
a
relaxing
pool
since
you're
literally
in
the
parking
lot
next
to
the
front
entrance.
Obviously,
the
staff
can't
do
anything
about
it,
but
if
you're
looking
to
relax
by
a
pool,
I
would
go
elsewhere.
Less
than
a
mile
away
is
a
Home2
Suites.
The
rooms
are
large
with
full
kitchens.
The
staff
was
also
friendly.
Given
a
choice,
I
would
go
there
over
the
Garden
Inn.