I did not realize this hotel was a nightmare until I arrived—but I certainly want to avoid a horrific experience happening to anyone else if I can. There were some bad hotel signs I did not catch before I finalize my booking. Red flags can be avoided by simply doing your research on the hotel’s website and reading their reviews. First, pay good attention to the photos on the hotel’s site, and in my case the pictures are old. Hotels that have a good reputation and nothing to hide will ensure the quality of their photos are professional, accurate, up-to-date, and not overly edited. These hotel photos are misleading. A quick Google image search for the hotel can quickly make it clear if the photos on the site are not being truthful. And it’s not just what you do see—it’s the photos that are not there, too. If the website only shows photos of the exterior of the hotel, there’s almost definitely a reason that there are none of the insides. Even leaving out photos of a significant aspect of the rooms—think the bathrooms or the beds—can be a red flag!!! Once you’ve confirmed that the photos of the hotel are good, head over to Google Earth for one last check. If the “Street View” of the hotel’s address looks nothing like the pictures on the site, there’s a problem. “Google Earth…will give you a very good idea of where the hotel is located and what is around it. If a price looks too good to be true, it probably is. If the hotel is much cheaper than surrounding hotels with similar amenities, there’s probably a reason that the hotel can’t charge higher, such as poor landscaping, unsafe environment, paper-thin walls, bed bugs, and in this case overall terrible service. There will always be complaints and/or misunderstandings so that isn’t a reason to think that the Crocodhouse hotel is necessarily bad. What is a bigger cause for concern, though, is an immature reaction to a negative review from the owner. Negative reviews can and will happen even at the most…professional and reputable hotels around the world, it is the way in which management handles these reviews, both online and off-line, that speaks to their integrity. If they don’t show concern about what happened or if their responses are rude. Instead, they will ideally respond by offering a sincere apology and a solution to the problem—this is a strong reflection on how they will treat customers in person. Management that responds negatively to their negative reviews generally provides poor customer service to all their clients, and this hotel proves true to the statement. Some other warning signs are only apparent once you’ve walked through the door. While most hotels do take safety seriously, the sad truth is that this hotel is a basket of bad eggs. Safety is not a priority!!! The owner will place total strangers together to sleep in the same bed during a deadly pandemic. SHAME ON YOU!!! Pay attention to how the staff treats you right when you walk in; nine times out of ten, that’ll be an excellent indicator for the rest of your stay.

this the best hostel ive stayed the area around is safe 3 fast food walking distant and the best new gas station open 24hrs and its the best better then 7eleven cheaper and fresher and alot more choices very quiet and respectful in the dorm area my stay there was nobody here except two guys and lived in the dorm across from me and i had the room by myself other then the matress being lumpy it was duel able and i wish there was a table outside in the smoking area i luv to eat and watch tv outside and it was hard trying to keep my phone upright but other then that i highly recommended they have mix double single but those you have have to plan ahead to get single next time i will do thank you for the best stay better then a hotel thank you bless

If you see this place being advertised online it is a SCAM. Don’t book through any third party website because they will say they didn’t receive a payment on the day you arrive and get you to pay again. The place is dirty and the old racist manager lives in one of the units and smoke cigarettes all day and stinks up the place. They don’t care about absolutely anything and should not be considered a legit hostel business. It is a bad neighborhood with people hanging outside of the house as you enter/exit. The owner answers the calls and is rude to people interested in supporting their failing business. Just look at the pictures

Clean and quiet with lockers in the bedrooms and common room, comfortable beds and an outdoor seating area. Convenient location with a Thai/sushi resturant half block away, a block and a half away a convenience store, a Mcdonalds and Checkers Burgers. The 36 bus stops with in two blocks from the hostel, heading straight down Sunrise Boulevard to the beach. Not a party hostel. A good deal for the price in the Fort Lauderdale area.

This is not the place you want to stay the bed make sounds every time your turn and your neighbor will complain. I will never stay here again. Terrible experience noise all night people coming in and out, using the bathroom, kitchen etc. but if you make any noise you will be asked to shut up!!! Please don’t stay here it is a creepy house.

I just got back from Crocodhouse. I highly recommend this place. I can say that “value for money! “ I stayed for two nights and chosen a shared room. There were two cabin beds. Since I got up early, sharing the bathroom with others wasn’t an issue. BTW, there are two bathrooms. The room, kitchen, bed sheet, pillows, towel were provided and clean. I felt quite safe and was easy to move around from Crocodhouse. It only takes 10 minutes from the airport, +\-$20. As far as I concern, it was way better that what I expected. I saw a couple of female and mature guests. (Not college student party atmosphere) Yes, I will definitely stay there again! P.S: the check in was super easy with the smart lock system. The owner is a gentleman who explains patiently about everything what you may need to know. The room temperature was perfect, not too cold nor hot at all.

Would give it NO STARS if possible, paid and booked my room online, get there and NO ONE answers the phone and never got to check it. SCAM.

This was my most unusual stay ever! You get what you paid for. Very clean nonetheless. No air conditioning in the bedroom, thank goodness the weather was cool. The staff was very accommodating. I would frequent this most unusual hotel again if need be, solely based on the price of the stay.

One of the cleanest hostels I have ever stayed in. Less busy than any other too. There wasonly 1 other male in the part of the house that I stayed (that I noticed) that I had to share the bathroom with, and this was a weekend! My other options for lodging for these dates were all $160 to $250 per night, making the Crocodhouse a perfect solution for me. Definitely a pleasant suprise. Frequent visitor to Lauderdale and will be staying here again soon.

I've been staying here since my first trip to Fort Lauderdale last January 2019. I always have stayed there anytime I've been in town. Easy commute to South Beach for the weekend. Alex and Katherine have always very super nice. I highly recommend booking here.

Was tired, late check in, booked a room via website. Got confirmed, went to place. No ine there but two old men. No vacancies. Owner is not in the country. Check my email. My confirmation was cancelled, by them. Lady owner needs to update her info.

Owner doesn't return call on checkin, took a while for me to enter. Old male opens the door is very unsocial. Place has zero facilities and there's this sour smell. Room was okay but to light for me to get a good night's rest. The area is terrible there's alot of homeless people and just sketchy overal. One good thing that I can mention it's cheap!

rude stuff, on my arrival asked to pay more or go elsewhere in late evening... place itself ok , but mostly looks pretty depressive.. with broken inventary here and there

This is truely the worst hotel experience ever. I am a student and came for the spring break. As a student im not asking the best quality but this place really made me regret my choice. The landlord will not hesitate to scream at you. He is old and you can tell that he has 0 social skills. All the people who lived there was also complaining. I was willing to pay 100$per night and go to another hotel rather than staying there. - insects are all the time found in the bathroom - no laundry - very very poor services from the landlord. - i felt a lot of anxiety living there PLEASE DO NOT TAKE THIS PLACE.

These people are thieves. They will steal your money.

Unfortunately, the service is very disrespectful and is not interested in sharing or propose solution for all the problems they have.

I’ve stayed at a few hostels over the years both in the states and abroad. In the US, this was one of the better ones. Unlike many others in the states which have a microwave and a small fridge to share amongst everyone, this place has a full size fridge and full cooking area; stove, oven. The beds are comfortable and you get clean linens. I stayed in one of the shared rooms, which happened to only have 1 other person(2 on my first night). Everyone was quiet and respectable. The bathroom and shower area was always clean and 90% of the time available when I needed to use it. The gentleman who maintains the property is also very helpful and always willing to chat. We had some nice talks. The owner isn’t present typically but she makes herself available. My advice to someone reading this; Know what you’re reserving. This isn’t a private hotel and they don’t have 24/7 staff. Make sure you communicate with the staff prior to coming to get all the necessary information. Realize where you’re staying and be considerate of others sharing the space. You will love it if you come.

Horrible. No air conditioning in bedrooms. Sweaty horrible sleep. Much better choices out there. Management did nothing about the air conditioning situation after complaining multiple times.

Customer service from Valet and front desk can definitely be better!

It had a musky smell, and the floor was dirty, but the bed was clean and comfy, and the guy in charge was polite. The other people living there were all nice though

It wasn't top notch because the management was quick to judge the roommates as undesirable. William the manager is appropriate; but Alexandria was quick tempered and largely, unavailable,. It was easy to check-in (make sure you have your ID!!). The rooms were clean. There is only one refrigerator for about 10 people max and the oven does not work, so, please don't bring your groceries you can't make anything not amenable to a skillet and range,. Overall I had no problems with the place but my roommate was almost forcibly removed 3 times for no good reason at all.

Very nice lodging for the price, 2 comfortable bed in a simple room. There are two separated bathroom (unless you are sharing your room with someone, you might be able to have one to yourself, like i did). The neighborhood would sketch me out (at no fault of Alexandra's), but the location is acrually very central and I always felt safe within the actual property.

I first came here for a few days planning to come back to my previous hostel, but I found this place so nice and quiet that I decided to stay longer. Kathy makes me feel protected y secure, she's been taking care of me for the last two weeks. This place is perfect for bussiness people,. It definetly feels like home. Thanks is the only word that last. Thank you Kathy, I love you!

Hated it. So CREEPY and feel like your being watched or listened to by those who regularly stay there instead of a rented apartment. My friend got the same chills and feeling, when he came back from doing his Uber and GrubHub deliveries. Could not move the beds to put them together for us. Also the place was spooky quit most of the time, and the springs on the bed creeked and made noise at the slightest move. Stayed in other hostels and no experience like this at all.

I've been staying here each time I'm in town since January 2019. Alex the owner and Katherine the manager are always super nice. Just 2.6 miles from the beach and close to everything.

Horrible just HORRIBLE. Unpleasant experience and misleading information. Would give a ZERO if I could

This really is a great venue, it has everything that one might need, and you can always get on the equipment, even during peak periods. The staff are friendly, and the place is clean. They also have fabulous classes. I highly recommend crocodhouse class on Tuesday nights, she is very warm and encouraging and welcomes all levels, from beginner to the more advanced. She is also very cute!

Crocodhouse is a great budget place to stay in Fort Lauderdale! It is very clean, great A/C, spacious kitchen. I was lucky that there weren't too many people around and in the rooms, so there was enough space for us all. Wifi had strong connection (so good for some remote work calls) and check-in was very easy (host texted/emailed the codes, so for international travelers make sure you connect to wifi or have a data plan to receive the info). William was a friendly house manager, and the location was walkable to the sights in the area. Would definitely stay here again - it's the only hostel in FLL that has good reviews and is an agreeable place to stay, a really great value for the price!

We paid for 2 night the 1st night me and my pops slept outside they put the check on at 11 but they close at 10 the lady ignored our calls messages emails the property manager is racist its a scam people when we try to get another night because we paid for 2 nights they called police on us keep ot on mind my father has Parkinson they took our money and kicked us out I should've took a shot on the bed would rate negative 5 starts if I could

.Dirty sheets, bathrooms, and common area .Unprofessional and problematic staff .Unsafe environment .Save your money and get an actual hotel room or stay with a friend .Do not stay in this place if you don’t want to be inconvenienced and lose money .Just read the owners review responses, explains a lot about how they treat people.