SCAM ALERT European business traveler's experience - it might substantially diverge from your own tourist experience *Boutique hotel, definition: Specific rules for a hotel to be called “boutique” are not given, but, as in every artistic or architectural style, there are at least some guidelines that are usually followed: *A Boutique Hotel is small. It should not have more than 100 rooms, because it has to offer a personal touch to every guest. It is an independent hotel, or part of an “only-boutique” chain. Let's start with the fact that the boutique hotel's lobby is closed, and by the look of it it has been closed like forever. Gladly another guest saw me wandering around and helped me giving the information to proceed to the next block and go to the "small place on the corner, everybody is there" (I was going to understand this sentence later) So this hotel that should have offered an unique experience, doesn't even have its own reception. See picture of the the front desk, where people with reservations for the "boutique hotel" are in the same messy ridiculous space of the people who are in the cheaper Hollywood Beach hotel as well as the walk-in guests and the mini market clients. And the 3 employees are completely overwhelmed. *It is located in the city center or in a very trendy area, usually the main shopping one. Ok, it's just a block from the beach *It features a designer decor, with all the newest technological gadgets. Here, we're already lost and by a long shot. Besides the Mediterranean style patio, the rooms are tiny, the furniture is extremely cheap (if you are familiar with IKEA, this is 10 times cheaper) and not assorted. No design, no gadgets, not even a complimentary coffee pod or a tea sachet. *It feels part of the place where it is located, for example offering local food. Well, architecturally speaking, the place features a vaguely Mediterranean style, it's pretty difficult to see it fit in the Floridan environment. The view from the room is... The back of a kiosk. The hotel besides the breakfast doesn't offer any food, not even a vending machine. Ah, yes, the overpriced mini market with the super industrial stuff. *A Boutique Hotel is not only rooms, it gathers people because it is trendy and cool to gather in its lobby, restaurant and bar. Do not be surprised if the Restaurant Chef is a very famous one! Eeek, nope, there is no bar and the breakfast is one of the crappiest thing I've seen in 25 years of traveling. I'll edit with the video of the buffet and the awesome nice lady who was in charge of it. I paid some 120$ per night and I noticed that Expedia mentioned 100$ to be paid upon arrival, without any further information. When I checked in, the employee told me it was for cleaning and WiFi. Since when cleaning is an paying option? Also it's mentioned on a sign in the "hall" that cleaning is done ONLY UPON REQUEST and ONLY ON THE 3RD DAY of the stay (check picture). Since I was staying 4 days I asked why I should pay 4x25 since cleaning is going to be done only once. And for the WiFi, I actually had mobile data that costed me 30$ for a month, so I really didn't need the overpriced service. But well, as you know, since I booked, I accepted the conditions (actually not, nothing was mentioned on Expedia, oh no wait, it was mentioned DAILY CLEANING and nothing about a supplement). At the end, despite having requested cleaning at least on the 3rd day, the room was never serviced and I was never given a detailed invoice about the 25$/day fee. Now let's come to the parking: self parking. Self as Vs valet parking, right? Again, there must be a misunderstanding because parking is another ~20-30$ on top of the room price and of the 25$ residence fee per day. It is also very passively agressively showed with signs the employees monitors "BUY OR GET TOWED" (ofc the price is not shown). Was "paid parking" too complicated to write? Or is it another trick to surreptitiously raise the final bill?

Never coming back. The door key was not working… we went back and fourth to the front desk to see what was up with the key… they told us if it didn’t work call. It did not work so we called and we were on HOLD. We should have been prioritized.. so since they had on hold they took forever and boyfriend had to go to front desk it was late. I was so tired I left my purse outside as well and they took my cards and money. Horrible experience… never coming back!

As some other reviewers mentioned, all good ratings must have been given under a different management. Our experience was awful. To start with the fact that the price you book online through different search engines is misleading as they make you pay an extra "Resort" fee ($25) and parking ($20) at check in. Second, one needs to go to a different place for check in. Although this is not too far, a simple sign/indication on the lobby's door would be much helpful for customers to know where to go. Breakfast experience was terrible and included peeled eggs placed in a bowl with not so clean water. Obviously nobody wanted to touch those eggs, especially after seeing some hair in the bowl. For the final price (including extra charges) one can find much better options in the area.

So ive heard from people there and the reviews online that this was terrible .. my room and experience was good. The room at casa pellegrino was wonderful the shower was beautiful the bed super comfy.. we had wifi and fire stick tv.. my only complaint is that you cant get the front desk on the phone you have to physically walk there which is in a diff building. But breakfast wasnt bad the juice was delicious whatever it was some mango pineapple mixture. This was a 6 day mother daughter trip with my 14 year old. She loved the bed and blankets so much it was hard to get her out of them in the morning.

Be warned, if you have booked this hotel or plan to through a third party and paid in full, just know when you check in you are going to be beat over the head with a service fee for everyday you booked, parking, and a $100 deposit out of pocket… so pretty much $200 extra… and if you don’t pay it you don’t get a refund and you are just booty out of luck. The decor is nice the rooms look tidy… however I was compelled to write a review due to the roaches…. Maybe there are old carcasses of roaches, however they appeared in the bed, and one crawled on my lady’s arm in the dark, which ruined the mood if you know what I mean. Coffee would have been nice as well… but a dead roach ruined that notion as well. But if you have no issues with that.. its a nice place… and don’t forget to bring some extra money if you booked through Expedia or any other third party :)

I was very impressed with the 2 bedroom AND 2 bathrooms with small kitchenettes for such a nice rate! The location being so close to the beach is perfect! I only stayed 1 night, but it was pretty awesome! Everything is updated and very well maintained. Only one thing I felt was odd: some of the objects in the room, such as the vase, jars in the bathroom, they were all heavily glued to the granite counters!! Lol. Guess they had a problem with vase thefts before!

Nothing like waking up in the middle of the night because you wiped a roach off your Face. The hidden $125 “resort service fee” that’s charged when you show up to a paid in full/no refund vacation is obviously not the worst part about HBH hotels!

Not as described. No restaurant, bar or courtyard. Lobby is closed. Only rooms. Had to walk to different street for checkin, wait in a line so long it was outside the door and took an hour. Staff was entirely overwhelmed and it smelled horrible of weed. Surprise 44$ parking fee so that you could fight to get a spot if at all. Room was nice but total false advertising. This is not a boutique hotel - perhaps it was at one point but it's part of a giant chain now and is not worth the stay. Just go somewhere normal.

Please read. This hotel is managed by Hollywood Beach Hotels. All the hotels they manage in this area are the worst. I stayed at Casa Pelegrino and although the room was decent looking my room had no internet the tv didn’t work and they did nothing to try and fix it. This is the second time I’ve stayed in a HBH Hotel the customer service is the worst ever. I didn’t know this hotel was managed by the HBH hotels or I would have never reserved a room her because the customer service is so awful. Avoid staying at any hotel managed by Hollywood Beach Hotels or you will regret it.

0/10 do not recommend. My room key did not work at least twice a day, the property is really run down, items have gone missing and the staff was extremely dismissive and unhelpful. None of the staff spoke English and it was very difficult to get anything accomplished. Walls are super thin you can hear peoples conversations next door. Other guests checking in wanted money back and refused to stay.

Terrible place!!!! never book a hotel here! they charge an additional fee for some unclear fee... you need to look for a place to register, it is across the street... they require a $100 deposit, which they promise to return in the morning... but it is not known whether they will return it. I do not recommend this hotel to anyone! Respect yourself, your time, your nerves, look for something else!

Very dirty and smelled like cigarettes. I was also there in person and they wouldn’t honor their own price online

Even though hotel itself is regular 2 hidden fees (hotel fee 19.70 and parking fee 19. 70 (you pay for parking and are lucky if you find one, you park along street)) would find better options if i would know they will charge extra $40$ Room was not cleaned well, hair in sink. Office located in other location to check in. Thats how Florida welcomes you. Stuff was friendly though

Grab your socks as you get bent over by parking fees, resort fees, and miscellaneous costs. Also the room stinks so bad I have to keep the window open and it's street side with no screen. This is quite a horrible experience. (The breakfast wasn't as bad as anticipated. Added a star. ,)

If you book online, they won’t honor the price online! Surprise charges, the WORST free breakfast you can imagine, smoke alarms going off, keys not working, zero amenities, a rude and apathetic staff, the check in is the most annoying experience, strange smells in the room, it doesn’t end. Spoke with several other people staying in other Hollywood Beach Hotel properties nearby and they had a similar experience. It’s cheap, but you will understand why. It’s horrible. The PEELED hard boiled eggs in water was the absolute pinnacle of this place. They served the same eggs for 4 straight days. The morning we left they were turning green and smelled. The nice lady attending the breakfast closet room was an exceptionally rude person and was always on her phone standing in the doorway. There was a surprise charge on my card for the stay, and I asked the office about it and they claimed they didn’t have record of the charge. Shady as hell. Disputed the charge as fraud and cancelled the card. Not taking chances with this place. Woke up one morning to the smoke alarm going off throughout the building. Stepped outside and everyone (everyone is all the guests from about 5 other properties in our “boutique hotel” courtyard) is just blithely eating breakfast in the courtyard- someone had burned toast in the breakfast closet. Thank God there weren’t sprinklers. Had housekeeping sweep our room one day, because at a beach side motel there wasn’t a broom in the closet- makes sense I know. Get back from a walk and behold, the keys don’t work. Awesome. We went to get new keys and they acted like it was nothing new. Not comforting. The keurig saga. So in our room we had a keurig machine. No k cups. So we went to ask for some, and the said we had to buy them. Ok, so we asked where we could. Their little shop sure didn’t have any, so we went to a couple local shops. Nothing. Asked for a standard machine, and they gave us one, and told us that we’d have to buy filters, coffee, and anything else. Nice. We paid “a convenience fee” forrrr…? Check in was an experience. If there was 1 person in front of you, and 2 people behind the counter, you would wait at least 5 minutes. I was being helped once, and then some other employee came in with a crisis in Spanish, and without so much as a word, she left to help the other employee. I stood there waiting again for another 10 minutes while another customer’s fiasco was being resolved. Moral of the story: Pay more money and stay somewhere else. Don’t even bother trying to save money here, because the experience is that bad. Side note, most of the restaurants in the area are grossly overpriced and have subpar food. We will never visit here again. The beach was nice!

I loved my stay at the Casa Pellegrino Hotel. The location is ideal, and only a 4 minute walk to Hollywood beach. The price is a steal, the bed was very comfy with cotton sheets and oversized pillows. The individual heat/air condition in each room allows the traveler a perfect nights sleep. The mini kitchen was a bonus ! I loved the Spa music playing in the courtyard as I drank my coffee and the patio is a true convenience for business travelers so you can work outside on your laptop. I felt safe traveling as a single female, and I appreciated all the information shared with me at check-in. I also appreciated my privacy during my stay but knew that someone was just a phone call away if I needed anything. This Family owned business is a true Gem ! I can't wait to return !!!

They will treat you like family. I never write reviews but the kind people who run this place deserve 5 stars!! I stayed with my husband and 4 year old. I walked the very short distance to the beach and watched the sunrise by myself. Incredibly beautiful, felt safe. No streets to cross between you and the beach. Lovely courtyard and if they see you sitting out there they'll bring you prosciutto on the house. I will be back!!

We stayed for one night. $100. Breakfast included. Large Room w/ Kitchenette!, TV, Bureau, Large Table, 2 night stands, Modern Bathroom, Quiet Air conditioner and helpful staff.

My stay at Casa Pellegrino in Hollywood, Florida was nothing short of exceptional. From the moment I stepped through the doors, I was greeted with warmth and genuine hospitality that made me feel right at home. The attention to detail in the hotel's design and amenities was remarkable, creating a luxurious yet inviting atmosphere throughout. The staff went above and beyond to ensure that every aspect of my stay was perfect, from the personalized service to the thoughtful gestures that made me feel truly valued as a guest. The location of Casa Pellegrino couldn't have been better, offering easy access to Hollywood's vibrant attractions while providing a peaceful retreat to return to at the end of the day. Every moment at Casa Pellegrino was a delight. I can't wait to return and experience the magic of this wonderful hotel once again

Great hotel, We own a B&B back in Texas so we know what to look for...Alex is a great host, Rooms are clean, clean, clean. Only about 30 yards from the beach, Lost of nice touches, relaxing courtyard. They also provide you with beach chairs and towels. Probably the best accomodations for the price on the strip

This Italian family owned and operated hotel is simply outstanding and a great value for your money . Beyond offering beautifully appointed, clean and comfortable rooms, plush linen, robes and towels, the attention to detail and the very personal service make this boutique hotel very special and unique. The property itself is gorgeous, and as close as it is to the boardwalk and the beach, the ambiance in the lovely courtyard, with soft music, ambient lighting, inviting patio sets, and a running fountain, the courtyard is a destination unto itself. Alessandro, with his cheerful personality and genuine warmth, makes everyone feel like a special guest. You’ll enjoy your stay here, but let’s keep this very unique hotel a secret, shall we? ;-)

I went to Casa Pelligrino in March, once I had stayed there 3 days I wanted to stay longer. The. Staff is wonderful they make you feel like your family. The rooms are super clean and the beds are top notch. You are close enough to the beach yet you don't here any boardwalk parties going on. I go to Florida every 3 months and I would not stay in any other hotel. This hotel is better than home itself.

All I can say is Wow! The customet service that my partner and I received at the front desk here was excellent. The staff here is clearly unparalleled by all other hotels I have visited in the area. We were delighted with Maria at the front desk, she was so Friendly! Maria took excellent care of us during every step of the quick quick and convenient check in process and and was clearly very skilled in hospitality. Maria and the two other staff members were warm, friendly, knowledgeable, professional, and kind during the course of our interaction. They are also hilarious and fun to talk to, so take some timr to say hi and get to know them.The room is clean and well designed. I love that it has a full kitchenette along with a large tiled walk-in shower. The bed is very comfortable as well. And what a location! This lovely little resort is only a few steps away from Hollywood Beach, which is simply beautiful, from the large palm trees to the crystal blue water and soft white sand. I couldn't recommend this hotel any more highly for its customer service and amenities. What a value!

Average at best. Room is “remodeled “ horrible job with the remodel ,water from shower runs all over bathroom floor. All floors are filthy, $125 “resort fee”, no pool and NO CABLE TV!!! Front desk staff very friendly and helpful.Apparently some properties are better than others.

I had a great stay at casa pellegrino. The room was awesome, it was quiet, it was clean, the workers acted in professional manner, and the price was great! The young gentleman who checked me in was helpful and nice my entire stay. Looking forward to staying again!

Great service during check in, we got a great villa with a clean room, bathroom, kitchen and a beautiful bed. We had breakfast right in our backyard. It is an additional $19 for the parking and you have to check out before 11 am and the parking is until 11 am as well (keep that in mind) so if you want to go to the beach after 11 am you need to go to meter parking which is around $6 an hour.

This place deserves 10 stars. We prefer boutique hotels and this place was exceptional. Came for on anniversary trip. Romantic little gem. Family owned and run. Your greeted with a tasting of their family made lemoncello and told a little about where they are from. We travel a lot and this was some of the best hospitality we have ever had.

Where do I begin? Everything about the Casa Pellegrino Boutique Hotel is so perfect. The Pellegrino family went above and beyond to make sure our stay was absolutely divine. My husband and I arrived a bit late; however, Alex (superb personality) had already taken care of everything. The moment we stepped inside of the first gate immediately differentiated our previous surroundings. We continued to step towards and through a much larger gate and once we were inside the Casa Pellegrino P'iazza everything was so aesthetically pleasing and literally made us feel like we were in Italy. Our room: Ibiza, yes I worded that as it was meant to be. This hidden gem hotel doesn't number their rooms they have them listed as islands and my spouse and I thought this was so creative. Our room was equip with a Keurig, microwave and K-cups and other necessities that would come in handy for your brewed coffee. The fridge had complimentary prosciutto and cheese crudité platters with adorable little cupcakes and phenomenal Limoncello. The mini bar (at your expense) contains Prosecco, red and white wines, along with water, sparkling waters, sodas and beer. Our table had the complimentary waters beside water glasses. The bed had the most stellar towel swan arrangement resting with love. Comfy robes are inside the closet and fresh towels are on the bathroom rack. I loved that this hotel was eco-friendly because I am one of those "Save-the-planet" nuts and I absolutely adored the little black make-up wash cloth. Remember to definitely use it for your make-up as this nice place will charge you if their nice towels are stained with your M.A.C, Esteé Lauder, Chanel or whatever your wearing. During this pandemic everything was so clean in our room and well stocked. The air conditioning system worked super well and it was much appreciated; especially, by my husband in the Floridian heat. Alex and his father (superb personalities) were also extremely helpful when suggesting the best places to shop at from the best restaurants to eat inside. A big thank you to the Pellegrino family for making our honeymoon special and showing us true hospitality. Your family has set a new standard for that word, hospitality. We hope to stop by again someday.

They will charge you another 25$ daily for room service that you only get once a week. The breakfast is just toast and cereal. The staff was rude. The parking is another 20$ daily. All the good reviews must have been under different management.

I never leave reviews but this hotel definitely deserves one. I have never stayed on Hollywood beach before and after reviewing hotels in the area, I was considering changing destinations all together. All the large chain hotels had no availability or a two night minimum at over $400 a night, smaller ones looked like run down shacks that you could smell the cigarette smoke through the pictures. THIS hotel has outstanding service, a beautiful, clean, and convenient location. The owners are Italian and it flows through the ambiance of the entire place, a nice change from the beach themed hotels typically found. Meats and cheeses were in the fridge as well as limoncello shots made by the owners. You walk out of your room into a cute quiet little courtyard with a fountain. Once you exit the gate the beach is a 2 minute walk to the “broadwalk” psa the boardwalk is not an actual boardwalk in the water it’s a 2.5 mile strip of shops and restaurants along the beach. The parking permit we received from the hotel, we were able to use in any public parking or white marked spots on the street. This was wonderful because some lots wanted $45 for all day parking and hourly rates were around $20/hr. We will absolutely be back to this place!!!

Baby roaches everywhere! The place was infested. I asked for a refund they would only put me in another building. But if you don’t spray one building you don’t spray the other twenty something buildings either. Don’t do it. So many other people were in the lobby at 10 pm complaining as well. Not just me. Beware.