1/5 Anthony T. 1 year ago on Google
I’m
disappointed
to
be
writing
this
review,
but
my
last
visit
warrants
me
being
vocal
about
this
experience.
My
father
made
a
6:15
P.M.
reservation
for
a
party
of
5
-
the
first
time
my
entire
family
was
back
together
for
the
holidays
after
a
very
rough
year.
We’ve
been
to
this
Bonefish
location
dozens
of
times
over
the
years
and
usually
have
decent
food
with
good
service.
I
arrived
separately
around
6:03
P.M.
and
asked
if
I
could
be
seated
early
so
that
I
could
order
drinks
ahead
of
their
arrival.
Keep
in
mind,
the
restaurant
was
at
about
15%
capacity
-
open
tables
in
every
direction
you
could
look.
The
hostess,
who
didn’t
even
bother
greeting,
acknowledging
or
saying
“hello”,
told
me
that
I
needed
to
wait
for
them
to
clear
a
table.
While
it
made
no
sense
at
all
given
I
could
see
every
table
was
bussed
and
prepped,
I
was
early
for
the
reservation,
so
I
said
“no
problem”
and
sat
down
to
wait.
My
family
arrived
at
6:15
P.M.
on
the
dot,
and
once
they
approached
the
hostess,
she
took
them
directly
to
the
table
(one
that
was
already
bussed
&
prepped
when
I
had
initially
arrived,
essentially
proving
that
me
waiting
was
pointless).
Considering
the
host
&
hostesses
were
all
on
their
phones
half
the
time,
it
was
very
obvious
they
had
no
intention
of
notifying
me
when
the
table
was
ready.
Now
here’s
where
the
situation
actually
warrants
a
1
star
review:
as
I
saw
my
family
enter
and
begin
walking
to
the
table,
I
was
trailing
them
by
about
15
feet
or
so,
and
I
heard
the
host
-
a
tall,
light
skinned
male
with
long
hair
up
in
a
ponytail
mock
my
father
as
he
passed,
saying,
“that’s
a
whole
man
right
there”.
Being
that
my
father
is
overweight,
I
was
extremely
offended
that
someone
in
public
-
especially
an
employee
of
the
restaurant
-
would
be
so
disrespectful
to
a
patron.
Fortunately,
my
father
didn’t
hear
this
scumbag’s
comment,
and
as
much
as
I
wanted
to
make
a
scene,
I
decided
to
hold
my
tongue
until
he
was
seated
at
the
table,
so
that
I
could
sit
back
and
ask
to
speak
with
a
manager.
I
hoped
that
he
would
handle
this
appropriately,
and
given
that
it’s
the
holidays,
I
wanted
to
“be
the
bigger
person”.
The
manager
came
out
shortly
after
and
I
explained
the
situation
to
him.
He
seemed
to
be
receptive
to
what
I
said,
apologized
to
me
for
his
choice
words,
and
said
that
he
would
speak
with
the
gentleman
“later”.
My
seat
was
right
near
the
host
stand,
and
given
that
I
was
furious,
I
watched
that
same
man
who
mocked
my
father
the
whole
night
sit
on
his
phone,
uninterrupted.
Could
the
manager
have
spoken
with
him
later
in
the
night?
Perhaps.
But
I
didn’t
see
him
approach
him
at
all
during
my
visit,
and
the
manager
didn’t
even
offer
to
comp
an
appetizer,
the
bill,
etc.
As
someone
who
started
out
as
a
busboy
in
the
restaurant
industry,
I
couldn’t
believe
how
poorly
the
situation
was
handled.
The
poorest
customer
service
and
even
worse,
piss
poor
handling
of
an
already
awful
situation.
Besides
eating
a
dry
steak
with
a
subsided
appetite
at
Bonefish,
I
made
the
mistake
of
not
taking
the
situation
into
my
own
hands
and
putting
good
faith
into
management.
Last
time
I’ll
ever
do
that,
and
also
the
last
time
I’ll
visit
this
location.
Happy
Holidays.
