1/5 Glen H. 2 years ago on Google
The
orchestra
and
the
venue
are
great.
This
complaint
is
about
the
box
office
staff.
I
have
been
attending
concerts
at
New
World
for
about
20
years.
Every
year
I
drop
by
to
get
the
free
xmas
concert
tickets
for
Miami
Beach
residents.
Today,
I
called
the
center
in
the
afternoon
and
the
lady
told
me
to
drop
by
the
box
office
at
6:30pm
that
they
would
have
my
tickets
there.
I
braved
the
rain
and
drove
20
minutes
only
to
be
rebuked
by
the
box
office
staff.
They
said
they
were
too
overwhelmed
at
the
moment
with
tonight's
concert
and
that
I
should
drop
by
intermission.
I
said:
are
you
kidding?
there
is
nobody
here
(this
being
1
hour
before
tonight's
show
and
pouring).
Response:
come
during
intermission.
Me:
you
are
really
going
to
make
me
come
back
again?
Him:
you
can
also
come
M-F,
9
to
5pm.
There
were
3
guys
at
the
box
office
and
zero
customers
at
that
moment.
I
have
always
been
treated
kindly
by
the
NWC
staff
until
tonight.
I
don't
understand
what
was
up
with
these
3
men
manning
the
box
office
tonight,
November
20th,
that
they
could
not
take
2
minutes
of
their
time
to
print
some
tickets
for
a
long
standing
customer
of
the
orchestra.