2/5 MaxxLite LED S. 1 year ago on Google
Smokers
Paradise!!
And
NO
ROOM
SERVICE!
Was
so
looking
forward
to
a
five
star
experience
because
we
have
been
to
Hard
Rock
several
times
prior.
Our
clothes
smelled
like
cigarettes
every
time
we
walked
through
the
hotel.
From
the
elevators
all
the
way
to
the
pool.
Don't
expect
and
room
service,
24
hours
to
get
towels
replaced.
Your
room
will
NOT
be
made,
even
if
you
ask,
they
have
a
3
day
waiting
rule.
At
nearly
$5000+
for
3
nights
for
2
rooms,
we
have
never
been
in
a
place
that
does
not
make
up
your
room
each
day
or
at
your
request.
We
go
out
and
have
a
long
day
on
vacation
and
expect
to
have
our
beds
made,
toilet
trash
picked
up,
towels
changed,
coffee
cups
replaced
(if
provided),
the
basics
nothing
more.
After
a
long
day
you
want
to
come
back
to
a
made
room.
It's
not
a
cheap
motel
or
a
rental
home,
It's
supposed
to
be
high
class
resort
style
hotel.
After
being
lectured
about
them
not
doing
our
rooms
until
after
the
3rd
day,
we
were
told
to
leave
our
towels
at
the
door,
and
the
eventually
replaced
the
dirty
towels
by
placing
them
in
plastic
bags
on
the
floor
for
us
to
put
away.
The
pool
area
for
a
resort
style
hotel
lacks
any
entertainment
and
minimal
services.
The
towel
lady
was
nice.
Hard
Rock
with
muffled
music,
that
makes
sense.
If
you're
coming
here
for
the
casino,
great,
I'm
sure
you'll
love
it.
It's
not
a
family
oriented
resort.
Lifeguards
yelling
at
each
other
across
the
pool,
serving
guests
glass
plates
at
the
pool,
then
telling
them
they
can't
have
it
at
the
pool
while
we're
simply
sitting
there
having
to
listen
to
them.
Pools
side
service
non
existent.
At
breakfast,
we
were
so
happy
to
try
out
one
of
the
restaurants,
after
an
hour
of
waiting
and
asking
about
our
order,
it
turns
out
our
waitress
completely
forgot
or
just
didn't
turn
in
our
order.
Honestly
can't
wait
to
go
home.
We
travel
nearly
monthly
and
we
have
seen
better
and
worse,
but
these
are
minimum
you
should
expect
for
a
premium
name
hotel.
The
guitar
shaped
hotel
is
amazing
and
the
night
lights
are
beautify,
great
job
to
the
designers
and
architects.
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