1/5 Samuel N. 1 year ago on Google
SUCH
A
LACK
OF
KNOWLEDGE.
IF
I
COULD
GIVE
0
STARS
I
WOULD!!!!
We
went
in
to
get
my
son
his
first
fish,
a
betta
fish.
We
spoke
to
an
employee
of
Pet
Supermarket,
and
he
guided
us
as
far
as
what
we
needed
to
buy
for
the
fish.
We
bought
everything
according
to
his
recommendations.
A
few
days
later,
we
went
back
to
pick
up
the
fish.
While
we
waited
for
the
new
bettas
to
come
in,
we
cycled
the
water
for
2
days
(as
recommended).
We
picked
up
the
fish
and
4
days
later
he
was
dead.
After
the
first
fish
died,
we
went
back
and
spoke
to
another
Pet
Supermarket
employee
who
advised
us
on
the
delicate
nature
of
bettas.
Since
we
were
already
there,
we
had
our
son
pick
out
two
other
fish.
Came
back
home,
washed
the
tank
and
cycled
the
water
for
24
hours
(as
recommended
by
the
2nd
person
we
spoke
to)
and
placed
the
two
new
fish
in
the
tank.
3
days
later,
they
one
of
the
two
died.
Back
we
go
again
to
Pet
Supermarket.
This
time
we
speak
to
yet
another
employee
and
explain
what
has
been
happening.
He
advised
that
the
tank
we
have,
which
was
recommended
by
the
first
guy,
was
way
too
small
for
these
two
fish.
$150+
later
and
we're
coming
home
with
a
whole
new
set
up
and
a
new
fish
to
replace
the
one
that
died.
The
third
employee
advised
that
the
new
tank
should
be
cycled
for
24
hours
and
then
the
two
fish
added.
We
did
just
that.
2
days
later,
one
of
the
fish
died.
During
this
time,
the
3rd
emplyee
stated,
we
could
bring
back
the
smaller
tank
since
we
just
bought
the
bigger
one.
Fast
forward
to
today.
I
bring
back
the
smaller
tank
and
betta
food.
I
spoke
to
a
manager
and
went
through
the
entire
story.
He
stated
that
we
should
have
cycled
the
water
for
two
weeks.
When
asked
why
his
own
employees
are
saying
24
hours,
he
could
not
answer
me.
He
refused
to
take
back
the
smaller
tank
and
return
my
money.
He
didn't
even
offer
a
store
credit,
which
would
have
been
fine
since
we
buy
our
dog
food
here
or
use
to
anyway.
The
fact
that
he
simply
disregarded
me
and
basically
said
it
was
my
fault
that
all
our
fish
were
dying
shocked
me.
He
even
recommended
to
"go
watch
some
you
tube
videos
on
how
to
care
for
fish".
To
the
higher
ups
at
Pet
Supermarket,
if
you're
going
to
hire
people,
at
least
make
sure
they
all
provide
the
same
recommendation
and/or
procedures
for
pets.
This
could
have
been
a
dog
or
cat.
Completely
unacceptable.
We
have
been
using
this
store
for
all
our
dogs
but
now,
I
will
be
taking
my
business
elsewhere.
THANK
YOU
FOR
ALL
THE
DEAD
FISH!!!!!