MD Now Urgent Care - Pembroke Pines image

MD Now Urgent Care - Pembroke Pines

Medical clinic Doctor Medical center Physiotherapy center Walk in clinic Urgent care center Local medical services

One of the Most Reviewed Doctors in Pembroke Pines


Address

9650 Pines Blvd, Pembroke Pines, FL 33024, United States

Website

www.mymdnow.com

Contact

+1 954-885-9009

Rating on Google Maps

3.70 (557 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 8 am to 8 pm
  • Thursday: 8 am to 8 pm
  • Friday: 8 am to 8 pm
  • Saturday: 8 am to 8 pm
  • Sunday: 8 am to 8 pm
  • Monday: 8 am to 8 pm
  • Tuesday: 8 am to 8 pm

Featured Reviews


Frequently mentioned in reviews: care (26) patients (17) front (15) doctor (14) wait (13) experience (13) people (11) hours (11) urgent (11) test (11)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Talya A. 2 years ago on Google
    I went in today with my mom around 7:50 am to stand in line. I’ve was so sick and in pain. Majority of the people there were only there to get covid tested. I kept asking to be seen because I was really nauseous and I was freezing due to a fever. 5 hours pass by and my mom went to the front to ask when I’d be seen next and they told her another two hours. Mind you, I had a fever, body aches, chills, mucus running down my nose and I was about to pass out. Healthy patients were seen before me even though i’ve asked numerous of times to be seen because i felt super ill. They didn’t care at all. A gentleman was waiting as well and passed out, which led to the doctors having to call the ambulance on him. I feel bad for everyone I was waiting with today. I cried, wanted to throw up, was dizzy and people that came in after me were seen before me. I didn’t know what to do. Don’t come here, you’ll literally die.
    8 people found this review helpful 👍

  • 1/5 Ivi 2 years ago on Google
    Horrible service! Wish I would have read these reviews before going in there. I see that people have given bad reviews but apparently nothing has been done. They still have these rude unprofessional staff working there. I've Never been in an urgent care in which they have people that show no care for the patients like they do at this location. Me as an HR, would have already changed that rude staff they have working there. I Went in 9/23/21 at 5:15pm with a bad lower abdominal pain. I am new to the area and this urgent care was the closest urgent care around my house. I walked in and there was 1 person in the waiting area. I approached front desk, 2 woman at the front, the one at the window, young girl, tells me that the wait time was 2 hours and I said it's okay, I'm in pain and will wait. She looks at the other lady next to her with a look of not expecting me to say I will wait. Mind you that the place was empty. With a very bad face (seemed they didn't want to work and take any patients at 5:15pm) asked for my ID and Insurance card. I tell her I lost my insurance card but can give her my social and the insurance information and immediately she tells me "we can't see you here if you don't have your card" I said again, "I can give you the info but I don't have the card with me, and I'm just in such a bad pain" and She still refused to check me in. Horrible service! Didn't even try to help. I said I have gone to another MD urgent care with no card before and was seen with no problem. She said with a rude attitude "Well we are not those other urgent care!" Very disappointed to see people in the medical field treat patients like that. Horrible people working there! Don't waste your time going there.
    3 people found this review helpful 👍

  • 1/5 Julissa P. 1 year ago on Google
    Showed up at opening for an employment mandated Covid rapid test due to current community levels. Immediately ran into resistance at the front desk. Front desk employee stated that I can not ask for a rapid as only the physician can dictate the type of test administered. After again explaining the reason for the test, the lack of symptoms or exposure and the need for immediate results she agreed to go back and speak to the physician. After a short while, she agreed the rapid could be administered. I was the only person in the lobby, where I waited for another 45 minutes alone. After asking the front girl again, how long it might be, she said she'd check. After 1 hour and 15 minutes, I was taken to the back, where I continued to wait. I could hear them now bringing in other patients and dealing with them, but I waited patiently. After waiting an additional 40 mins in the room, I opened the door and asked how much longer. At that point I advised I had been at the facility for 1.45 hours. A male entered the room and told me that he would not tolerate me hyping things up and he would be administering the test, he was sorry for the wait but he had never done a rapid before and had been running controls. I asked to make sure I understood him, and he said it was his first test. He then proceeded to swab my nose and took the swab out of the room with him, exposed through the air. I finally got my negative results at 10:10a. It was a 2 hour ND 10 min ordeal. Needless to say, I will never return there.
    3 people found this review helpful 👍

  • 1/5 Keyla C. 2 years ago on Google
    I’m so disappointed in my experience. Horrible place to go DO NOT COME HERE FOR URGENT CARE! I came with my 2 kids 2 get Covid tested and waited 7 hrs no apology no care. An elderly lady passed out waiting to be seen in the sun and they did not care. They called 911 and didn’t monitor or attend her. It’s now been 4 days and no results. I have waited long enough now to call them is another long wait. I will never ever come here and I will tell everyone do not come here. The worst patient care I have ever seen. If I could give you a zero I would. There is no excuse!
    2 people found this review helpful 👍

  • 1/5 Luis F. 1 year ago on Google
    Here we are… again! My wife cane here last week for a posible infection, we waited for over 4 hours just to be seen. They took some samples to supposedly send to the lab (which they obviously charged us for) and prescribed her some generic antibiotics to take in the meantime. Guess what? My wife is not feeling better because the antibiotics are not working and now her gynecologist can’t take another sample and get a reliable result due to the fact that she has been in the wrong antibiotic thanks to this people. Did they not send the sample to get tested because they’re running a scam charging patients for test they don’t actually carry out? Or were they really just that careless that “forgot” to send out the sample of a very PREGNANT patient with an infection? Keep in mind that there were no more than 3 people in the waiting room at a time. They have managed to turn a simple UTI into a huge nightmare all while putting my 37 week pregnant wife at risk. Save your live and your loved ones, don’t come here!
    2 people found this review helpful 👍

  • 1/5 J A. 2 years ago on Google
    Definitely really bad at communicating to people. I was there today with my family waiting to get covid tested, and just when we were at the door, the nurse came and said they only had one doctor on site and the test results take 4 days to be available. They should have said that before. We were in line for about 4 hours. It is unfair that they didn’t have that information somewhere or on their website. I am very disappointed. This one the second urgent care I visit on the same day. The first one, the personnel didn’t show up.
    1 person found this review helpful 👍

  • 1/5 Maritza C. 11 months ago on Google
    I had a terrible experience at this doctor's office. The person who assisted my mother, Latoya, was incredibly unprofessional and unpleasant. She failed to let us know about my mother's blood pressure, which is a basic and important piece of information during a medical visit. Furthermore, when we had questions to ask, she rushed us out of the room without providing any opportunity to speak or clarify concerns. Overall, the customer service and patient care at this office were severely lacking. It's concerning that patients can be treated in such an unprofessional and dismissive manner. I do not recommend this office location and will not be returning. Patients deserve to be informed and respected during their medical visits, and this office failed to provide either.
    1 person found this review helpful 👍

  • 5/5 Lee D. 9 months ago on Google
    Medical Assistant Brenda and the Doctor 👩‍⚕️ 👨‍⚕️ were both efficient and professional in actively listening to what my concerns were and promptly recommended a solution! Will recommend this location to my friends . Thank you 🙏 for the stellar medical care that you do for your patients! It does not go unnoticed. A. Diamond
    1 person found this review helpful 👍

  • 5/5 Cheryl M. 1 year ago on Google
    This was my 1st experience with MD now urgent care in Pembroke Pines. I must say the service was tremendous. This period I met with a receptionist as soon as I walked in the front door 5 minutes after that I met with a doctor's assistant who met with me to discuss my issues. And 10 minutes after that the doctor visited me gave me a full analysis prescribed what I needed and what my illness was. Within 40 minutes I was in the front door and out the front door on my way to pick up prescriptions that now approximately 24 hours later seem to be curing the health issues I've had for the last 2 weeks. Needless to say the service was wonderful and I will certainly visit again. Thank you very much to all of the staff
    1 person found this review helpful 👍

  • 4/5 Francinexoxo 1 year ago on Google
    Been coming to this MD Now as needed got the past 7 year for minor health issues. Never had a bad experience yet. Never been mistreated. The facility is clean and comfortable. Staff have always displayed professionalism and courtesy from my observations.
    1 person found this review helpful 👍

  • 1/5 kailyn D. 7 months ago on Google
    Went here for a sore throat I waited and hour before I got took to the back and then as I went to the back and in the room the doctor didn’t even turn the light on somebody else had to. I tested negative for strep but still wasn’t prescribed any antibiotics for the pain, the doctor that seen me seem confused like she didn’t know what she was doing but I ended up going to the emergency room the next morning and was prescribed antibiotics. Waisted $100 copay just to leave with no treatment but they’ll never see me again. I DO NOT RECOMMEND!
    1 person found this review helpful 👍

  • 5/5 Daniela C. 4 months ago on Google
    I had an amazing experience here! Everyone was so nice and friendly, they gave us specific instructions of what we needed to do, accommodated our requests and showed a genuine interest in our health. Highly recommend!

  • 5/5 Chelsey F. 7 months ago on Google
    Thank you At Urgent care, I had such a wonderful experience. I felt like I was treated like family... Dr Whitney Saint Hilaire, was amazing Thank you again for you wonderful service. I highly recommend coming to this Urgent care center. Anytime you need. To see a Doctor.. I was in and out in no time. 4 stars all the way..

  • 4/5 Bert G. 4 months ago on Google
    The wait was a bit long, but they were busy. I was there for flu symptoms. Once the physician can in, he did a thorough examination and asked alot of questions. I will certainly return if I need medical care. Thank you Jacob Robertson.

  • 5/5 Sha J. 4 months ago on Google
    Great experience! Tamika the front desk receptionist was awesome, she was very polite, professional, and well organized. Katrina the lab technician was awesome as well, very friendly, professional, and worked efficiently.

  • 1/5 Samara 5 months ago on Google
    I went to this office twice and was misdiagnosed. Whether you’re calling or coming in to be treated these people will tell you anything to get you out the door or off the phone. I reached out to the office requesting to speak with the office manager Theo and was told he will give me a call in 5 min. Hours passed and no call. I reached out again and the woman who answered the phone explained “they have patients to take care of” I explained to her that’s exactly why I’m calling. if there are doctors there that are misdiagnosing patients I would think that’s a high level of concern.Taking people’s money and pushing them out with whatever diagnosis, with little to no regard for the patient and their health. The doctor that helped me did NOT listen to me and all the symptoms I was experiencing which lead to the misdiagnosis. All in all this place should be closed for business. If you aren’t going to do your due diligence as a Doctor you’re putting many patients lives at risk and this is something the establishment cares nothing about. I really tried to avoid leaving a review and allowing the Business a chance to handle this in house. However each time I reached out I was put on hold for a ridiculous amount of time until I hung up and no one reached back out. I would strongly recommend not to go here for treatment. You’re better off going somewhere like Baptist urgent care or Memorial with more experienced and knowledgeable doctors who genuinely care about the patients and their well beings. And no I don’t need need a generic sorry response asking me the patient to reach out to you in regards to my experience. You didn’t care then and you don’t care now.

  • 1/5 Ruth C. 3 months ago on Google New
    ALERT this is THE WORST PLACE you can go into for urgent care! Yesterday afternoon l came for treatment for a strong bacteria in my throat, with fever and a lot of inflammation. They prescribed me an antibiotic that when I got to the pharmacy, on record said that I was allergic. At that time this MD urgent care was already closed. I had to spent the night enduring fever and pain. First thing this morning, I spoke to a nurse, I explained what happened, she told me that they would make the change and the pharmacy will call me but that never happened. At 3 pm in the afternoon, I went straight to the pharmacy and they NEVER received the change of antibiotic. I called this center from there and as expected, no one took responsibility, but they told me AGAIN that they would make the change, that I should wait a moment and they put me on HOLD. I waited there for more than 15 minutes and it was still on hold. I left the pharmacy and decided to drive to this center again, it took me another 15 minutes and I WAS STILL ON HOLD. And of course, when I complained about this, the same receptionist who took my call justified herself by saying that they had to ask me what I'm allergic to, but for leaving me on hold for so long and for everything that happened, she wasn't even able to offer me an apology. She ended by simply saying that she already spoke to the pharmacy and I will have to wait another 15 to 30 minutes. I wonder what would have happened if my fever had increased last night? Or if it had been my daughter who needed that antibiotic? The MEDIOCRITY of the customer service they have is outrageous. As if they didn't know that those types of mistakes can mean the life or death of a person. IF YOU CAN AVOID GETTING TO THIS PLACE, DO IT!!!!

  • 1/5 Ms. J. 5 months ago on Google
    The person at the front desk wasn’t the most pleasant. Then when I went to pay my co-payment with cash (not with big bills), she didn’t have change so told me I need to go get change or she can round my balance up. I’m not one for giving extra money to institutions, regardless of the amount, especially when I’m being told what to do as a customer, as opposed to being asked. Therefore, I left, a bit annoyed and disappointed.

  • 1/5 Nalina A. 10 months ago on Google
    Horrible experience !! I went for a complaint , the so called doctor run the test for bacterial infection which came back all negative . The swab test was also negative which did not turn blue or anything. With my symptoms she suspected it is BV and prescribed for antibiotic for 7 days(500mg metro 3 times a day) … on 2nd I developed adverse symptoms and by day 4 I can’t take it anymore and went back. She advised me to stop. It is been a month and I am going through horrible symptoms since the antibiotic messed up my gut completely. She did prescribe it unnecessarily even without properly examining if I really had the bacterial infection!! Worst scary experience !! Regret the day I went in here . Worst urgent care … I ended up in the ER the following week because of the side effects was on full swing. DON’T PRESCRIBE ANTIBIOTIC with out proper diagnosis !

  • 5/5 Gale G. 10 months ago on Google
    Everyone was really kind. The doctor treated my issue and explained the meds. The visit was about 70 minutes. I definitely recommend stopping here if you need quick health care.

  • 5/5 Josef J. 9 months ago on Google
    Second time I come to this place. special attention. professional. The only problem is that it takes a long time for the doctor to see you. but it was worth the wait.

  • 1/5 Trenise S. 9 months ago on Google
    I had the WORST experience of my life at this clinic. From the wait times to the non-communication unless the patient asks, I would not recommend this place. I went for a follow-up and from not having acting like they couldn't find the x-ray results to the office staff talking about patients, this experience made me not want to even finish my treatment process with MD Now. Very incompetent staff.

  • 2/5 Aqua S. 9 months ago on Google
    Today was Quick and easy but in the past I realized diagnoses aren’t handled properly and incorrect medications are given at times. If it’s some mild then go here. Any major concerns do not. The office is cute but they never seem to have any medical supplies.

  • 3/5 Tina W. 10 months ago on Google
    I've been to this facility before & returned because I had good experiences. Today changed my mind. The women at the front desk were rude. They refused to acknowledge patients. Refused to answer questions. As I was asking a question, one lady turned and loudly started a conversation with another, effectively cutting off my inquiry. They talked openly & rudely about patients, in front of other patients. Refused to even find me a different location that had an x-ray tech on site. They just told me not to worry, west pines has one...then didn't bother to give me the address for the west pines location. That location is far away from my home and, as it turned out, doesn't have a working x-ray machine. I drove all the way there & had to turn around & drive back across town. Luckily, the staff at west pines was pleasant & helpful. They called around & found another location with a working x ray machine & tech. The staff at the plantation office was also pleasant.

  • 5/5 Taylor M. 1 year ago on Google
    From the front desk lady Erica, to the nurse Eddie (bday twin 07/16), and to the doctor Mia Heart… everyone was absolutely kind, caring, and understanding. I felt like they actually cared about me. I pray I wont need to but if I am feeling sick again, I would 100% come back here! Lovely team. Plus Eddie was very cute <3

  • 1/5 Skai 1 year ago on Google
    This place has to got to be the worst medical practice in the world, I would rather go to mail Jackson ER and wait 12hrs then be seen by their physician and nurse staff. Their extremely rude and acts as if their doing you a free favor. The Jamaican nurse has absolutely none whatsoever experience in bedside manners EVER! while sitting in the back waiting for the doctor to come speak with me regarding my issue I heard the staff speaking about myself and they seem pretty irritated by me. I would never visit this clinic again it’s extremely unprofessional medical clinic. The front desk clerks are always pleasant.

  • 1/5 jaxalers 2 years ago on Google
    The wait was 3 hours from start to finish for a covid test. The worst part is waiting for the results. Their automated message states you will get results in less than 48 hours. I logged into the patient portal which has not been updated. I then proceeded to call the location I visited twice. Each time I was in the phone for an hour and was transferred numerous times just ti be hung up on. They were very quick to charge me $199 for the Covid test and I have nothing back. Dr. Peter and Stephanie Lamelas are racking in the money and need to invest in staff and customer service trainings. Epic fail! Do not recommend unless if you are into throwing money away!

  • 3/5 Jacob M. 2 years ago on Google
    Got there at 10:20am on a Friday and waited almost 4 hours to see the doctor. Never waited for any doctor even close to that long. Staff is doing the best they can and Dr. Magee was extremely nice, caring and wrote a few scripts for my issue. THEY NEED A 2ND DOCTOR for this office.

  • 1/5 June R. 1 year ago on Google
    The front desk lady and the medical assistant were extremely nice. The PA that I saw was very unprofessional she needs to learn courtesy and bedside manners. She entered the room without introducing herself spoke with me on the way out the door with her back turned to me I asked,… excuse me are you the doctor?, she replied over her shoulder “PA””and kept going.

  • 5/5 Shelly P. 2 years ago on Google
    I went here recently for a uti, I arrived at 8:00, was one of three other patients. I literally waited 15 minutes to be seen. ( culture taken immediately). ( which is shorter than offices where I have an appointment). I found the doctor to be very informative and professional. He explained everything to me and answered my questions. 24 hours later, my symptoms have cleared up.


Similar Walk in clinics nearby

AssociatesMD Urgent Care image
1
AssociatesMD Urgent Care
Urgent care center
😠 After not feeling well, I decided to take my husbands recommendation and come to this location to get checked out. He has been here once prior and had a great experience. Once I entered, I was coldly greeted by the front desk on 12/01/2022 between 12-12:30pm(female front desk associate). I asked the...
4.80 (1.1K reviews)
CareSpot Urgent Care of Pembroke Pines image
2
CareSpot Urgent Care of Pembroke Pines
Urgent care center
👍 Staff pleasant and courteous. Professionalism was highly displayed at this facility.The waiting time was good. The Doctor's explanation was clear and to the point. Medication was sent to the pharmacy on time without any delays. The environment was patient friendly. Without a doubt I would recomm...
4.60 (1K reviews)
CareSpot Urgent Care of West Pines image
3
CareSpot Urgent Care of West Pines
Urgent care center
👍👍 Easy check in and the wait was not long. All the staff member's were friendly and helpful. My 8 year old son needed an xray and they were very patient with him.
4.50 (700 reviews)
Manella Family Practice image
4
Manella Family Practice
Medical Center
👍👍 Excellent personal care, the attention to the patient needs comes first. Doctor Scott Edele took his time and recommended everything that I needed. All in all a great experience and the staff is friendly. Highly recommend if you don't want to be treated like cattle, but with the respect that you des...
4.90 (546 reviews)
Cano Health - Pines University image
5
Cano Health - Pines University
Medical Center
😠 In July of 2016, I was a new patient at Cano Health, specifically to Dr. Marlow Hernandez. My new patient experience was underwhelming at best, and fell under the usual category of being lengthy as with many new patient visits, due to paperwork needing to be filled out and what not. However, this vi...
3.10 (352 reviews)
Last updated:
()