AssociatesMD Urgent Care image

AssociatesMD Urgent Care

Medical clinic Doctor Weight loss service Family practice physician Walk in clinic Urgent care center Emergency care service Std testing service

One of the Most Reviewed Medical clinics in Pembroke Pines


Address

2004 N Flamingo Rd, Pembroke Pines, FL 33028, United States

Website

associatesmd.com

Contact

+1 954-450-8500

Rating on Google Maps

4.80 (1.1K reviews)

Open on Google Maps

Working Hours

  • Wednesday: 8 am to 8 pm
  • Thursday: 8 am to 8 pm
  • Friday: 8 am to 8 pm
  • Saturday: 8 am to 6 pm
  • Sunday: 8 am to 6 pm
  • Monday: 8 am to 8 pm
  • Tuesday: 8 am to 8 pm

Featured Reviews


Frequently mentioned in reviews: care (25) staff (14) time (12) doctor (11) urgent (11) recommend (11) great (9) service (9) experience (8) told (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Jade N. 1 year ago on Google
    After not feeling well, I decided to take my husbands recommendation and come to this location to get checked out. He has been here once prior and had a great experience. Once I entered, I was coldly greeted by the front desk on 12/01/2022 between 12-12:30pm(female front desk associate). I asked the front desk attendant if they took my insurance (which she weirdly looked at) and then she asked me why I was coming in. I stated my husband referred me and that I felt I had a cold or possibly some sort of bronchitis, but was looking for a doctor to see me. She proceeded to tell me “Well there isn’t much we can do here, we can test you for COVID, but we’re probably going to send you to the ER”. I asked, “So what do you guys do at urgent care then?”. She proceeded to be condescending and cold with her response. It made me feel extremely unwanted and actually really upset in a time where I already didn’t feel good and was sick. Even if you were to send me to the ER, wouldn’t you want a client and for the doctor/nurse practitioner to tell me this? If you don’t provide X-RAY services (which I don’t even know if you do), wouldn’t you say, “if you need a chest X-ray, you’re going to have to go to the ER since we don’t offer that here, but we can see you and a doctor can evaluate you here?” That way you are giving me an appropriate answer and guidance for my healthcare. I’m happy I can advocate for myself which is the reason why I left and sat in my car for about an hour trying to figure out if I wanted to endure going to another urgent care with possibly being treated poorly. After an hour in my car, I did end up going to Baptist Urgent Care where they took me in pleasantly and provided me a fantastic service. My husband and myself will not be back. I hope you can provide further training that includes empathetic communication and customer service.
    3 people found this review helpful 👍

  • 4/5 APoet N. 2 years ago on Google
    Doctor was very aggressive when he asked me what I do not sure why he asked that any way but I told him that I wasn’t working because of the condition I have he still proceeded to rudely yell and ask what I do in my daily life. He caught me off guard because I didn’t expect him to ask me that so I hesitated. I’ve been through a lot last year so it’s hard to explain. But I felt he could’ve been more gentle with me. You never know what someone is going through. Bathroom could’ve been cleaner. I was there about 2 hours and 30 minutes they only had one doctor. I wanted to give an update about my experience. I spoke to Alex and he heard everything I had to say and was very helpful and accommodating. I do realize there was some miscommunication between the doctor and I and it was a lot going on behind the scenes so staff were under a lot of pressure to accommodate everyone. I would come back just off of customer service and them genuinely wanting to resolve the problem.
    2 people found this review helpful 👍

  • 1/5 Betty B. 2 years ago on Google
    Save your time! Absolutely horrific experience. No one answered the phone after calling for an hour straight. I went in to ask to be seen and was turned away because I was sick. Tried to explain I didn’t have COVID multiple times but the lady at the front desk wouldn’t listen. She had a horrible attitude. She put my name on a list and told me to wait at home. Someone called me three hours later very annoyed because they had to leave home to triage me. I told them to forget about it. Way to make someone feel like an inconvenience.
    2 people found this review helpful 👍

  • 1/5 Luis R. 1 year ago on Google
    The urgent care on flamingo lacks in customer service. You have a receptionist that doesn't like her job. The wait with only five people is unacceptable. I went in due to an earache. We where told to wait outside till a covid test is administer. Waited for test 1hr. I was told results take 10min had to wait outside an additional 30 minutes before being allowed inside. Another 30 minutes to see the Dr. The doctor was pleasant. The only good thing out of this visit. I did voice these concerns to her.
    2 people found this review helpful 👍

  • 5/5 Ricky V. 6 months ago on Google
    Wonderful staff. Absolutely nice and I felt very comfterable with them everyone who attended me. Would most definitely recommend them to anyone and everyone
    1 person found this review helpful 👍

  • 5/5 shanpixels 4 years ago on Google
    Great place and very clean. The staff members are very friendly and knowledgeable. Dr. Patel is very knowledgeable and always listen to his patients and he always makes sure you get the best care posible! When you come here ask for Dr. Patel. Highly recommended!
    1 person found this review helpful 👍

  • 5/5 Alexis R. 1 year ago on Google
    The entire staff here was PHENOMENAL. They are incredibly thorough when it comes to COVID procedures and made sure to test me before I entered. Edward and Kevin handled my check-in process and made what was a rough start to my day much more enjoyable through their genuine customer service. Ericka took care of my stats and made sure I was comfortable through that process. My RN was Rick and he made sure I felt heard, knowledgeable in the medications he was prescribing, and seen. I hadn’t been to this location since pre-pandemic but I absolutely plan on returning for my any medical needs!
    1 person found this review helpful 👍

  • 5/5 Adi O. 1 year ago on Google
    If I could give more than FIVE star, I would definitely do so from the moment I was walking in , the service and the attitude that we have receive is just incredible. I am super impressed and very blessed to have people like this to be taking care of me a big shout out to ERICA SHAY RANDI AND DOCTOR RICARDO for the best service and beautiful smiles on their faces from the moment we enter until the moment we walk out ❣️❣️❣️
    1 person found this review helpful 👍

  • 5/5 Karyn B. 5 months ago on Google
    The Nurse Kati was very friendly, patient and understanding. I really appreciate the attention she uses with patients. Nurse Practitioner V was also very attentive and answered all of our questions and concerns. Thanks. I will certainly return if I need to.
    1 person found this review helpful 👍

  • 5/5 Victor W. 1 year ago on Google
    Erica & Ricardo & Eddy were very professional and quick! I’m becoming a frequent flyer here apparently and every time I’ve come I’ve been greeted with kindness. Last time I came I had a large cut on my hand that they were able to stitch up in and out in under an hour and today I came in because I had a cut on my leg that seemed to be getting an infection and same result. Very quick and very professional. Highly recommend.
    1 person found this review helpful 👍

  • 5/5 Monique Y. 1 year ago on Google
    Shay, Kevin, and Yasmin provided the BEST customer service I’ve ever received at a medical facility! Shay went above and beyond without being asked when I needed documents! I’ve gone here a few times and wait is minimum and service has always been pretty good! Clean areas and great staff!
    1 person found this review helpful 👍

  • 1/5 Amanda C. 11 months ago on Google
    They never tested my sample. I visited on 4/5 and things went mostly smoothly but it felt a bit chaotic. The doctor gave me a prescription for what we presumed to be the issue, but they sent a sample off to the lab to confirm. I was told to call to receive my results because they were usually behind on getting back to patients. I called ~6 days later, received a call back and was told they didn't have the results. I called a few days later, never received a call back. Today I get an email that my results are in the portal and it says for one test "No specimen received" and for the other test "The specimen was not processed in time to meet the testing schedule and has/will exceed stability by the next scheduled run." So they never ran the test and now the sample has gone bad and can't be tested anymore. That is absolutely unacceptable. I would never return to this place and would never recommend it to anyone.
    1 person found this review helpful 👍

  • 1/5 The amazing world of g. 9 months ago on Google
    about 5 months ago I went to this urgent care for a pain in the breast and I was talking very fast because I suffer from anxiety and a doctor's assistant who treated me spoke to me very badly because according to her I spoke badly to her and I tried to explain to her that I did it like that quickly but that I was not offending her with that and With a very ugly gesture, he kept saying hey, don't talk to me like that 🤕 I still don't understand to date. unfortunately I do not recommend this place ,the doctors are good but the staff is not helpful.

  • 5/5 Jean R. 1 year ago on Google
    I had a great experience, the care team was great, especially Dr. Campbell he was very knowledgeable. I had made an appointment ahead of time so I was taken in relatively quickly. I was kept informed of the process the entire time. The facility was also very clean and relatively new. Thank you guys!

  • 5/5 Charles B. 10 months ago on Google
    Went in on Memorial Day holiday. The staff was very nice and helpful. The office is clean and well organized. The doctor took good care of my problem

  • 5/5 Jessica L. 1 year ago on Google
    Erica , Katie , & Dr. Rogrove were amazing! I had a very good experience and was seen faster than I could have expected! Thank you so much!

  • 5/5 tibor H. 10 months ago on Google
    First I want to say that Cristina was very nice and pleasant. the Doctor was also nice and pleasant I give it 5 star. will return if ever needed.

  • 5/5 Amy S. 10 months ago on Google
    Extremely happy with the care I received from Samantha! She stitched me up so carefully, and was very patient. All staff members were very kind!!

  • 5/5 johndoe d. 6 months ago on Google
    Stunning. Although it was a bit busy but the staff did an outstanding job and handled it pretty nicely thank you I will definitely be coming back here! Would recommend 👍 supper clean and disinfected

  • 5/5 sara o. 5 months ago on Google
    The staff at this location are welcoming and compassionate. Everyone-- from Cristina at the front desk, to Esther to Sylkia who did my intake and diagnostics, to Dr. Rogove-- helped me feel comfortable and listened to. They were knowledgeable and efficient; 45 minutes and I was back out the door. Thank you all so much for such a positive experience.

  • 5/5 Yanet C. 7 months ago on Google
    I wanted to send a special note of appreciation to Leo and Randi for their professionalism and knowledge. Also they went out of their way to make my son feel comfortable and at easy with the visit. Definitely out Urgent care of choice from now on. Congratulations on your amazing team!

  • 5/5 Noah S. 7 months ago on Google
    What an amazing Urgent Care! I had a laceration on my foot that needed stitches and they took care of me better than I could have imagined! Cristina, Sylkia, Esther, Shay and Leandro are top notch care providers! Lastly, Dr. Rogove was unbelievably knowledgeable, caring and stitched me up with perfection! Absolutely recommend visiting if you're in need of urgent care!

  • 5/5 Ian R. 10 months ago on Google
    I had severe back pain and decided to go to a minor emergency. I looked through comments on the places around me and this place had the best reviews so I drove the extra miles to come here. Have to say it was a great choice. Super friendly people, I was seen quickly and the lady I worked with was awesome.

  • 5/5 Declerations of E. 2 years ago on Google
    Awesome experience. Was so frustrated of the mix up from my employer, but Eddie was so helpful. He calmed and hit the job done. Well done Eddie. In a time where people are very selfish and just cared about themselves, Eddie did not hesitate to help. Awesome person…., I had to come back again for tests ams Gayenne, Karina, Shalline, and Destiny were the night shift that helped me. They were awesome and so helpful too. I recommend this urgent care to everyone who wants to be around people who care.

  • 5/5 Lisa D. 1 year ago on Google
    From my first contact with Erica on the phone, then with both her and Shay when I arrived, and ending with my exam by Mia, my experience here was wonderful. They were all so professional and kind. I was really impressed and I'm glad I decided to go to this urgent care instead of where I usually go. I will definitely use them again and highly recommend them.

  • 5/5 Elizabeth M. 1 year ago on Google
    Came to urgent care because of my allergies and they were amazing! Kevin greeted me right away and was very helpful, Erica was the nurse and she was super sweet! Mia Hart was the doctor and she was just great, very sweet. 5 stars!!

  • 5/5 Stephanie C. 1 year ago on Google
    Great place. The staff is very nice and accommodating. Very professional. I came in twice. The first time I had to wait quite some time but nevertheless the staff and dr were beyond, most places are swamped due to covid so I expected it to take time. The second time I came for a screening for work and they were quick. I was in and out. I will definitely be back in the case that I need an urgent care. Special thanks to the Dr Levy and Eddie. I appreciate everything you guys and all do.

  • 5/5 Leticia C. 1 year ago on Google
    Thank you so much Dr Levy, Kevin, and Eddie. I have never been treated so well at a medical facility in my life! They were so compassionate, caring, and attentive to my care. I appreciate them and will be coming back!

  • 5/5 Ac 1 year ago on Google
    Gay, Eddie, & Levy, thank you for taking care of me. I felt so sick when I came. Everyone was friendly, welcoming, & caring. I'll never go to MD-Now again. Go here! Dr. was warm & friendly great bedside manners. Wish I could have him as my PCP! - Amy C.

  • 5/5 Wendi D. 1 year ago on Google
    I went in Assoc MD urgent care in Pembroke Pines today and was lucky enough to be seen by Rick. He's very nice, thorough and soft spoken. The wait wasn't too long and I was very happy with the professionalism of the entire staff. Highly recommend!!

  • 5/5 Ragin C. 1 year ago on Google
    I pulled a muscle in my back and had terrible pain down my right arm. I called then came to the office to be seen. Everyone was kind and warm. Very friendly and listen to me about my concerns. To be honest, I wish they were my primary care providers. They are amazing and I highly recommend them to anyone.

  • 5/5 Jennifer S. 2 years ago on Google
    I am impressed. Took my son (8 years old) for an ear ache, and everyone was so nice and took great care of us. They were so great with my son, it really put him at ease! Highly recommended

  • 5/5 Dennis H. 1 year ago on Google
    Dr. Levi is an absolute god send. The perfect example of what a personable doctor is. He gave me his complete medical background and told me “ I’m going to treat you the same way I would my own children”. Without a doubt this is one of not the most pleasant experiences I’ve had with any doctor urgent care or not. 10/10 would recommend

  • 5/5 Matias R. 2 years ago on Google
    The whole staff here was fantastic. Very polite and professional. Mr. Levy was one of the most affable doctors I've met and treated me like family. Not only that, but the appointment was quick and efficient!

  • 5/5 Christopher A. 1 year ago on Google
    The moment I was walked in I was made felt like family. Julia who took my blood and EKG was awesome had me smiling while sneaking the needle in so I didn't see it. Dr. Rick was the bomb this guy came in and knew what he was doing from start to finish. Then Shay the ex-ray tech was a pro and I love how she was quick and professional


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