So upset!!! I made an appointment for a pregnancy test. I show up about 10 min early to find a closed sign on the front door. I am standing outside with other people who also had appointments and none of us were contacted to let us know that this particular location had closed early for the day. They location opens at 12:00 noon and my appointment was set for 12:40. When I called to see what was wrong the woman on the phone told me the location let the call center know at 8am that morning that they had to close for the door. But myself and others (which were waiting outside with me) were not notified. This is really frustrating especially when someone is in desperate straights and needs to know if they are pregnant or not. So disappointed because I thought planned parenthood was suppose to help people. But I just felt jerked around.

This place has been great. The receptionist is sweet, the doctor as well. I did a Pap Smear test, HIV test, Gonorrhea test, Chlamedia test, HPV test, Syphilis Test and they also checked if I had breast cancer etc... All results came to a negative on their website where you can sign in and check for your results and don't have to wait for no calls from them to tell you your results. Most results I've received really quick, I'd say in less than 1 week. And some within a minute. Thank you. Happy new year. I think those awful reviews are perhaps from other places that compete with this company and try to bash it. So, have me as proof that this place is good. 1-1-2022

The kind and attentive staff makes you feel like you’re in good hands. Making an appointment was straightforward through the +1-800-230-PLAN number, and I was impressed (and saddened) by how much care they took to make sure prospective patients could be contacted safely. Short wait times — I got several exams done and the transition from one to the other was efficient, though face-to-face time was calm and unhurried. Some people on here have complained of long waits, and though I didn’t have that experience, this is a lovely office with a small staff, so some waiting is reasonable. My overall impression when leaving was that they show that they care.

I had an excellent experience at this location. They called me on my cell when it was time to come in (due to Covid). The wait was not long at all and the entire staff was a pleasure to be around from the front desk to the techs and nurses. My appointment was quick, efficient, and discussed with me in great detail. Dr. Stumbar was amazing as well. Thank you to the entire staff :)

Nice not to have to drive all the way to golden glades for hrt anymore. Staff is really kind and professional as well. Always a little bit of a wait but it's never been too bad. EDIT: The walls are thin and I could hear staff members repeatedly misgendering me in the adjacent room, absolutely disgusting. Also god forbid they mess up your prescription because you will not be able to get ahold of them to fix it. They sent my pharmacy a prescription for intramuscular injection with needles for subcutaneous injection. Now my shot is multiple days late and I've heard nothing from them.

I just moved to Florida and was looking for a specialist but unfortunately due to appts being booked out til December, I had to get an appt at this location. If I could give this place a negative 10 I would. The nursing assistant gives false health information. She literally told me it’s bad to shower after intercourse and tons of other inaccurate information.Wow. I can’t imagine what she’s told other patients. If you’re young and don’t have insurance please pick a different location. I have medical insurance and am absolutely appalled with this place and staff. A waste of time and a major disappointment.

I’m shocked at the negative responses Ive seen. I had a wonderful and easy experience at PP-Pembroke Pines. I had a 7pm appointment that I called to confirm and they were able to get me in earlier due to a cancellation. The front staff was extremely kind and helpful. I was taken back a few minutes earlier than my appointment, and was in and out in less than 20 minutes with the prescription I needed. I would 100% recommend his clinic for any of your needs.

I've been a paitent of Planned Parenthood for nearly ten years, and have been to plenty of different facilities throughout many different states... and I have to say by far the best one I've ever had the pleasure of returning to is this location in Pembroke Pines Florida. The staff are excellent 👌 Always friendly, welcoming and quick to offer assistance whenever needed. The APRNs and nurses have wonderful bed side manner 😊 I've never felt uncomfortable and have always been treated with respect. Even during a routine  scheduled appointment on July 23 2021,  while dealing with a mTBI from a week before, I was still suffering the major side effects that come with a concussion. My normal blood draw turned south as I began to feel dizzy and extremely light headed. The nurse jumped in quickly to assist and honestly, without all their help to cool and rehydrate me, I'm sure I would had to have a hospital visit that day! As embarrassed as I was to have caused such a scene, I was tremendously thankful and so humble for all their help and nourishment to get me back on my feet and feeling better! That experience along with my routine visits have been nothing but positive and pleasant! Planned Parenthood is a wonderful choice for Healthcare, especially for us LGBT folks and I'll always been so thankful for their existence, just as I am for this location! All of the staff ARE AMAZING and I thank you for all your continuous hard work to keep all of us healthy and confident!! ⭐️🏆❤ -Julian O'Connor

This clinic doesn’t care about their trans community. My testosterone medication is always being denied. I have to call everyday to get my meds. Plus appts take forever for no reason. Now I’m out of testosterone and I’m just waiting to hear back from them. This is the worst experience ever. If you care about your mental do not go here. You will be waiting forever to hear back from someone. I call multiple time to get no answer. They cancel appointments. I miss days for work to come to the office and they are closed, but they made the appointment. I’m out of testosterone and I’m having issues getting more.

Very wonderful place! My doctor and nurses were super nice and very professional. I felt very safe going in for my first ever birth control implant.

Came for a routine pap. The staff was professional and the nurses communicated well and made sure that I was as comfortable as one can be when getting the procedure done.

Some of the reviews online made me nervous, but I was PLEASANTLY surprised by my visit. Everyone (from the front desk to the nurse practitioner) was delightful! I came because I lost my medical insurance due to a job change, so I couldn’t afford my OBGYN’s rates. I was anxious since I have only ever been to my provider, but the staff was so kind and professional from the moment I walked in. And Nayeema (the ARNP) was efficient and thorough, and as she did my exam; she often asked if I was ok and checked on how comfortable I was feeling. The cost was reasonable out of pocket, and I am thankful they are a resource in the community.

Had a wonderful experience, went to get my first implant and the staff members very helpful and made me feel less nervous ☺️ the procedure was painless and went smoothly

I don't know. The front desk was nice and welcoming. But the nurse was very impersonal and didn't seem to care. Which is fine, whatever. However, other people I've gone to for issues of this nature would at least crack a joke. I felt so uncomfortable, and my NP was so cold. Her accent was hard to understand, and I felt like I couldn't talk at all or explain my symptoms. I walked in happy, but I walked out with my day ruined. The second star is only for the receptionist

My experience at Planned Parenthood in Pembroke Pines was quite literally the best. The whole staff was more than kind and helpful. I feel as if it’s very important with these types of places to feel super comfortable and safe, that is exactly what I felt while visiting this office. Thank you guys so so so much for a great experience and for all others looking to stop by.. DO IT! THEY ARE AMAZING!!

I’m so disappointed about the service. I made my telephone appointment about a month ago and then today was my appointment day at 1:30pm. They did sent me an email to remind but never send me any other email to link or what I have to do before my appointment. I wait until 2pm was nothing happen, no one call me, no email. I try to call back so many times but always busy I left my phone number and got no call. It’s awful service

I needed a routine Pap smear and they were able to squeeze me in quickly. The whole visit was easy and painless. The NP I saw was great. Payment was straightforward. Not sure what these negative reviews are about. I’m a PA myself, so I know what to look out for in terms of poor care and my visit was seamless.

I’ve been to 3 locations . Love the other 2 . But this one is different in every way . I’m not bashing employees but maybe they’re process . Both times I was waiting an hour after my appointment to be seen . Keep in mind I showed up 5-10 mins early . Ask me questions I’ve already answered on the app prior to the appointment and I purposely do that so I’m not here long . While checking in tell the lobby and I my outstanding balance where other locations do that privately . But hey. And a women that came 20 mins after me was still seen and left before me . So after an hour of waiting I left . Other location I’m in and out within 30 mins . And since this was the second time I’m extremely disappointed especially because I’ve waited for this appointment

This place is horrible and traumatizing. They coerce you into abortions when you’re vulnerable, just for the sake of them making profit. If you are pregnant please go to a local pregnancy center that has FREE services and can educate you on your options instead of hurting and exploiting you. And if you’re there for birth control look up Natural family planning (natural way to plan your pregnancies) instead of taking toxic birth control pills.

Unprofessional staff. Male doesn't know any prices or have any clue of what's going on in establishment. Female not only has a glitter sign on her name tag that says "I don't know I just work here" wow! While I'm talking to the guy and he's shooting off random prices she is literally rolling her eyes because I want to know a definite price. Ridiculous to have this type of treatment in Pembroke Pines

Today I don’t like the way I get treated by the front desk the we’re very rude. Normally they have nice front desk agent but today was not my lucky day I get so nervous

If I could give 0 stars I would. Made a telehealth appointment for birth control prescription at 6pm and waited for almost 30 minutes to speak with someone. Had to wait even more after that to see the doctor. I spent almost a whole hour waiting for what was less than 5 minutes speaking with the doctor. My medication was never sent to the pharmacy and I cannot reach the clinic. I’ve called the location multiple times every day since my appointment (1 week ago) and cannot get a response. I left my number and explained my situation and still have not gotten a call back. I even left a message in the MyChart patient portal and no response there either. At this point I’m going to have to go somewhere else and spend more time and money for my medication.