Ventura Pointe image

Ventura Pointe

Apartment complex Apartment building Apartment rental agency

One of the Top rated Apartment complexes in Pembroke Pines


Address

7850 Pasadena Blvd, Pembroke Pines, FL 33024, United States

Website

www.venturapointe.com

Contact

+1 754-888-4580

Rating on Google Maps

4.40 (149 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 9 am to 6 pm
  • Thursday: 9 am to 6 pm
  • Friday: 9 am to 6 pm
  • Saturday: 10 am to 5 pm
  • Sunday: Closed
  • Monday: 9 am to 6 pm
  • Tuesday: 9 am to 6 pm

Featured Reviews


Frequently mentioned in reviews: property (12) staff (12) great (11) Erin (10) apartment (10) management (9) Ventura (9) manager (8) amazing (7) years (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Nianca N. 8 months ago on Google
    They throw pool party and have you rate 5 starts for prizes and to keep a good rating. do not fall for it!! This place is really going down the hill. Elevator in building 7900 breaks every single week, every single week and works for a few days. There are elderly people, people with babies, strollers,wheelchairs!!!etc that stay above 2nd floor and all the office does is send emails about how sorry they are about the inconvenience!!you got to be kidding me!!! How about "due to the inconvenience " reduce residents rent?. It's been more then 2 months and elevator still not fixed. Since the new manager everything is down the hill.get someone that know what to do in that office
    10 people found this review helpful 👍

  • 1/5 Antonio C. 7 months ago on Google
    I wish I can give this place -5 stars, if you are moving anywhere and the property manager is Erin Balta, run, just run this person had to be the most petty manager I have ever met! takes everything personal and her bad leadership and condescending attitude still reflected in the property even after she is gone. The only luxury here is the rent.
    10 people found this review helpful 👍

  • 1/5 Wren Andres C. 2 years ago on Google
    My rent is set up on automatic because I travel every few weeks but if their systems doesn't take the payment they easily put a 3 day notice on your door without sending you a message that their automatic payment doesn't take payment at the end of your lease. They have horrible customer service sometimes and during a pandemic you would think they should be nice especially to tenants who always pay online without ever having any issues. Dont move here if you want to be respected as a great tenant. They raise rents 10%-13% every year so find somewhere that cares more about you than their bottomline.
    8 people found this review helpful 👍

  • 5/5 Ricardo S. 5 years ago on Google
    I have been in my place for a month now and I am extremely satisfied with my decision. I enjoy all the amenities that I have including the gym, bbq grill, and the huge chess board game. I was a little hesitant about the price but after speaking with Carlos and the way he explained in detail what my rent would include, I was extremely satisfied and moved in immediately. The staff is amazing, my place is awesome, and I have a wine fridge!
    4 people found this review helpful 👍

  • 1/5 Susie T. 5 months ago on Google
    Before I write this post, please know it’s not what I wanted to say. I gave them every opportunity to change our experience, but it hasn’t happened. When we moved in back in May, there were over 10 issues with our apartment, all of which have been documented in emails to management. Of those issues, one was carpet replacement in both bedrooms. The movers we paid for had to leave everything in our living room so the complex could take care of something that should’ve been done before we arrived. Since then, the elevator had been broken 4.5 of the 6 months we’ve been here. I live on the 5th floor. The communication was spotty and I wrote in asking for updates multiple times when we would go WEEKS without hearing anything. This week, the elevator has broken again. We were told that we’d receive communication yesterday as an update and heard nothing. I emailed last night around 10pm so that it would be there for them this morning as a reminder. It’s almost end of business and STILL not a word from management. We had 4 service requests that went over 2 weeks without a word from the complex or team. They finally arrived when we sent a frustrated email to management. This property is beautiful. The management of this property is horrendous. Neither myself nor my roommate have ever experienced such a lack of care in any place we’ve lived. Packages get opened or stolen, people are loud and rude at the pool, pets are allowed to pee on balconies which tricked down to the home below. It’s not worth the price or the view.
    2 people found this review helpful 👍

  • 5/5 Good Vibes Ent. L. 1 year ago on Google
    I have to say of the many places I’ve lived over the years. The management team at Ventura Point rank high on my list of exceptionalism! The upkeep and continued additions to the property is fantastic. And their relationship with tenants feels more like dealing with family than a business relationship. I am enjoying my stay here and I love my apartment. Keep up the good work!
    2 people found this review helpful 👍

  • 5/5 Kenita B. 1 year ago on Google
    I've been living here for a little over 2 years now and it's been amazing. The staff in the front are awesome. Shara and Erin are always there to help. I still find it amazing how they greet the neighbors by their name and even know the dogs names around here- LOL. Really makes it feel even more like home! Any time maintenance is needed (which has been rare for us)- they fix it immediately and efficiently. They have community events often which is really nice! They just did a Halloween movie night, they had an event for dogs in the beautiful dog park here, painting with wine/snacks, summer parties, and even have weekly food trucks which is so convenient. Reviews are important and always helps me make decisions on where I want to consider living- So I hope this helps. If you're looking for a great place to live, Ventura Pointe is it! :)
    2 people found this review helpful 👍

  • 5/5 XoiG 10 months ago on Google
    Amazing residence. Never any drama, a place where me and my family feel safe. Amenities are great as well. The staff is very professional and attentive with all needs. Highly recommended
    1 person found this review helpful 👍

  • 5/5 Jelisa M. 10 months ago on Google
    Amazing crew at Ventura! We have been here less than a year & have had a wonderful experience. They are very accommodating & resolve service requests immediately. Love calling this place home! Thank you Ventura Pointe!
    1 person found this review helpful 👍

  • 5/5 Sebastian S. 10 months ago on Google
    Is the Best place to Live, the people it's great. My neighbors are great. We enjoy every year. Four Years we Are Here. Maintenance has great service. Christian helped my mom who only solas Spanish And he understood everything. Thank you Erin And team.
    1 person found this review helpful 👍

  • 2/5 Madhura D. 1 year ago on Google
    The apartment are okay little expensive for the value. The walls literally vibrates when you close doors. The walls are not sound proof at all. I cannot talk to anyone at night in my bedroom in normal volume as it disturbs my neighbors. The response time for the management is bad. They will never answer the phone. It took them 5 days to send someone to fix my toilet. The gym have equipments which do not work. The treadmill is not working from past 6 months and no one even bothered to fix it.
    1 person found this review helpful 👍

  • 5/5 Quan L. 2 years ago on Google
    Their customers service are the best. Erin, manager , is so friendly and helpful. They offer everything you need within 24 hour no question ask. They are always on the phone to response your request any time you need. No stress at all since the day we moved in here. Swimming pool is beautiful. We love everything about this apartment.

  • 1/5 Lamaris C. 3 months ago on Google New
    I strongly discourage renting at this property as the management is highly unprofessional, the grounds are poorly maintained, there is an abundance of dog waste, and the elevators and entrance gates are consistently out of order. Additionally, it is important to note that the ratings for this property are misleading, as the management incentivizes residents to give positive reviews by hosting pool parties and offering gift cards in return. I wish I can give the property a negative 1 star ⭐️

  • 1/5 Shanoy I. 1 year ago on Google
    I have lived in this apartment for over a year now and my water bill was less than $80 and in recent months my water bill has doubled and I expressed my concerns with assistant manager and she reads my concerns to the manager because I was the third person having this issue after a while nothing was done so I went back and spoke with a representative at the front desk. She informed me that there was an issue with the meter and then it was a problem that many people were having. I called today and the assistant manager was very dismissive and told me it is what it is when I mentioned that I was still having the problem with my water bill and she cannot do anything about it. Basically saying that she has no purpose other than telling me things how they are she cannot help by investigating the issue she cannot do anything I will have to wait until the manager returns and pay the bill as it is.

  • 5/5 Nardine N. 1 year ago on Google
    It been 5 months since i moved here. I can seriously say that I love this community and my family love it to.

  • 5/5 Jonathan H. 1 year ago on Google
    We’ve been living here at Ventura pointe for 2 years now and our experience here has been nothing but extraordinary! From everyone in the office starting from the top Erin, Shara, Karint to the maintenance team who are always on top of everything, you get a true sense that they really take pride in the work that they do and they truly value and care for you here as residents. The apartments are lovely, amenities are great and the grounds are always well maintained. Looking forward to another year here!

  • 5/5 Melanie V. 1 year ago on Google
    After looking for an apartment in the Miami area, Ventura Pointe met all of our requirements and must haves. The staff is very friendly and attentive to all our needs.

  • 5/5 Andrea B. 1 year ago on Google
    I enjoy staying here at Ventura Pointe my apartment is just the kind of comfort I’ve been looking for since I’ve moved here to Florida. The ladies in the leasing office are very pleasant and a true gem to this community.

  • 5/5 Erica M. 1 year ago on Google
    I love my apartment so much!!! The staff are amazing. Anytime I need maintenance done they come promptly. Erin and Sharra are really professional and they have really created an amazing environment where I am glad to call home

  • 5/5 Kasten J. 1 year ago on Google
    One of the nicest places in the area. Amazing staff, nice workout facilities. Management and maintenance very responsive when any concerns have been raised.

  • 5/5 ashley w. 2 years ago on Google
    I would like to say that this community is amazing, I really enjoy living here and my apartment is gorgeous! I really love the management team as well, been living here for almost a year and I have to say they have been so helpful with anything that is needed! This is the first community that I've lived in that I would recommend to someone else.

  • 5/5 Matthew F. 2 years ago on Google
    My wife and I relocated from the east coast. Erins help during the process was top notch. She made the entire process as easy possible! The community, complex and amenities are great!

  • 5/5 Ventura Pointe M. 2 years ago on Google
    Come visit our five star property in Pembroke Pines and see what all the positive hype is about! We take pride in our community and cater to our neighbors. We have an entire week of resident appreciation coming up in February and look forward to seeing you there as our new neighbors!

  • 5/5 PAYROLL P. 2 years ago on Google
    We have been one of Ventura Pointe Apartments preferred vendor and it has and is always been a great pleasure working with them; Erin Balta is amazing as well as her Team, it has been great working with them all these years and we here at Painting Express Services, Inc can only hope to continue building this great partnership for many years to go!

  • 5/5 Fabian S. 2 years ago on Google
    I'm a Sales Representative and when Ventura Pointe is on my roster that day, I enjoy visiting them and entering their property. It is so clean, modern and very beautifully kempt. The staff is super helpful and polite. Erin Balta and her staff make you feel warm and welcomed.

  • 5/5 Kevin B. 2 years ago on Google
    I have been a Vender at this property in a number of different capacities for 2 years now. I could not speak more highly of the staff and the residents here. On the staff side, it's always a pleasure dealing with Erin and Bashara. We have had countless projects on this site now, and it is usually a smooth process dealing with such a professional staff. Erin goes above and beyond in making things as easy as possible and I seen many many interactions between her and her residents, and always come away impressed. For such a high pressure job, she juggles a lot on her plate, and I am always impressed with her skills. Having interacted with many residents there as well, it is always fun being on property and running into someone we have had a positive interaction with and they remember some job we were brought in to help fix. This is one of the best apartment communities I have worked with over the years especially when it comes to the staff. 5 stars should really be 10🌟.


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