As someone who has been a manager in retail and currently I work in food service to speak to a customer the way the GM of this location speaks to their patrons is revolting. No matter how small or big a customer’s concern for your product deserves your full attention, empathy and information to help them feel more comfortable. Fire the GM if you want to stay in business because no one with a brain would support an establishment that allows employees to speak to the customers in a rude manner. Just remember customers spending money puts money on your paycheck. Do better

Delicious food, reasonably priced and big portions. Staff were all super friendly. Can’t wait to go back to try all their options. Wish they had a branch closer to boca I will definitely be going there everyday 😭🙏

This was my first time here and I ordered from the Choose 2 menu options. I had a half veggie spud & half a New Yorker sandwich. Warning... their half spud is like a regular-sized potato to normal folks! It was all good and I chased it all down with an ice cold lemonade. I'll definitely be back!

Great experience. Clean restaurant and helpful staff. Was approached three times while eating for refills or request. Food was well prepared and plated nicely. Prices a little steep and not a place I would eat at very often. But would highly recommend everyone give it a try!

Good location. The inside was clean and very well thought out. The service was great. A lot of food verity and combinations. Food came out fast. We each ordered a combination 1/2 sandwich, soup, and drink I had a grilled cheese sandwich ( could have been better) it was super small even for a half, with their potato soup - which tasted weird. I didn't eat it. I asked both servers if they had tasted or had it before, and they both said no. So I don't know if it was just me or the actual soup The other sandwich was a BLT with Avacado and chicken tortilla soup. No complaints about that one.

Best casual dining experience in Pembroke Pines and surrounding area. Outstanding friendly, accommodating and caring staff. When you enter the restaurant you are welcomed as family and friends. Get to know everyone's names and staff gets to know yours. Fabulous fresh and high quality food at low menu prices.

This deli is awesome and I'm glad they opened at Pembroke Pines. So far, all my experiences here been very pleasant. They have a nice selection of fresh and delicious sandwiches and their lemonade and tea are very good. Place is always clean, and they also have a nice outdoor sitting area. Staff is friendly, attentive and service is quick. They even go to your table offering refills on the drinks. You gotta order at the front, get your drinks and a number and go to a table, they'll take the food to you when is ready, and even pick up after you when you done. Keep up the good job guys! 👏🏻

I’ve been eating McAlister’s Deli for years and I’m excited to see it now in Pembroke Pines. Tried it out today and it did not disappoint. The King Club was huge and filling and the potato salad tasted very fresh. Try the salted caramel cookie for dessert, yum!

The place was very clean and nicely arranged, the gentleman behind the counter was very patient as this my first time and their big selection. I order the triple cheese half sandwich and chicken tortilla soup. Even though I only was able to taste 2 cheeses, the sandwich was delicious, so was the soup.

Though everyone's experience is different, this one is mine. This place is what I call fast food to another level. I feel a lot of people have not tried this location. But I can assure you, once you try. You will be hooked. A truly cozy feel as you wait for your meal to be brought to your table. The creators of this place I feel would like your stay to be an enjoyable one. Certainly a true break from the hectic world. Our travel distance to this place is about 6 miles.

Had my first taste in Mississippi found out they had one here in FL and decided to come. Food was just as delicious! The portions are insane, sandwiches were loaded with all meat and taste delicious. The salads are full of flavor and everything is freshly prepared and made. Highly recommend coming here!!

My first time here, and definitely not my last!! I brought my grandfather and we ordered the choose 2. Grandpa had the ham club sandwich and broccoli cheddar soup and I got the veggie spud and broccoli cheddar soup, and we were very pleased. The food came out reallly quick. And let me tell you how amazing the workers are here. Very polite and keep checking on us to see if we need anything and the restaurant itself was so clean. If I could give them more then 5 stars I would!!

First time trying this place. Came for lunch. Got the "Choose 2". Half a sandwich and potato. Sandwich was tiny and potato was huge. Luckily had 50% off my first order and still paid $8 and change. Definitely not worth full price. Not impressed.

The food is delicious 😋 and the staff was very friendly. Rohanda was amazing she provided me with great customer service 😁

This was our first time at McAlister's Deli in Pembroke Pines. They were fast, efficient, and both our sandwiches were hot and delicious. My chipotle chicken was a nice blend of sweet and savory. My only issue was with the cup (water), which was defective and caused a lot of spillage. Tables were clean and distant. Ample parking. Would return.

Took my daughter here and its her new favorite spot!!! The staff are so special and really made us feel welcome. The little cookie the server slipped her was a sweet touch too and just showed that some places still remember the values of quality customer service, not to mention how to bribe the kiddies haha 😉 loved it

Very disappointed with the food quality yesterday. I frequent this restaurant a couple times a month. We received our food, there was 5 of us. Sandwich and potato was cold. Even though we asked for only a plain potato, Said they would microwave the food.. how about making a new sandwich and plain potato since we put sour cream on it and you microwaved it!!!! One of the salads, was not fresh lettuce, you can tell the quality, my sandwich was cold also even though it was a Ruben, but I was already upset that 2 out of the 3 meals had to go back. What a waste of $70.00. Will not return to this establishment. No manager even came over to bring the correct food back.

The food was phenomenal!! My daughter got a baked potato and I got a BLT-A with a side of potato salad. Definitely recommend checking this place out! Ask for Chris, he’s a sweet heart.

I've been here about 5 times, tried a few different items. I really like the spicy southwest chicken sandwich. Also had the New Yorker and French Dip, both delish. The Chili was good, not great. I wasn't a fan of the macaroni (very mushy), potato soup was bland (longhorn has great potato soup!). They have a Rewards app, so that's always a plus for frequent diners! All in all I still give it 4 stars, definitely recommend!

Love it here! Lots of seating, friendly staff, delicious affordable food served in good portions. Wish there was a location closer to my residence but I’d happily make the trip to this one.

Food is good and fresh. But Brenda makes the visit worthwhile. We love that she remembers us and always takes time to talk with us. It makes it less if a deli and more like family. Thank you, Brenda for being wonderful. See you soon.

Yesterday in my hunt for a great sandwich I came across McAlister’s and was not disappointed. I was created as soon as I walked through the door, Rhonda guided me in my journey of finding the perfect sandwich accompanied by delicious sides. Definitely check them out.

Went with my daughter and we each had soup & half sandwiches. They were huge! super tasty and fresh. The chicken fajita soup (I think that was the name) was outstanding. Staff is very pleasant.

Best customer service, gentleman with headband running like it's his business. Good food, pick 2 let's you try different menu items. Refill drinks to go after your meal. Clean as well.