*UPDATE: the hospital director, Jonathan, came to my bedside when he saw this review and gave me his card and said he’d get in contact w me to right these wrongs...he didn’t. I appreciate him coming to talk to me but then ignoring my phone calls and emails when he gave me his personal card? Beyond unprofessional. Spend your money (or your insurance money) on people who care more. I wish I read these before I came here. I was seen immediately but the nurse (Marina) did not communicate anything to me and yelled at me when I asked about time frames etc as i sat in the bed (which was beeping loudly for hours as something had unplugged - they should be running over to ensure those are connected).. She then, in front of me, loudly complained to her colleague in Spanish, not knowing I understood. I’m paying to be here and have never felt more scared and unsure, simultaneously being humiliated. Hospitals are about communication, and that doesn’t exist here. Clearly integrity isn’t high up the list either.

Now I understand why it has the negative reviews that this place does. The ER is awful! I went in for abdominal pain and it was the worst experience ever. It took forever for the doctor to come into the room and then only spent maybe 2min with me. Ran tests that I did not think that were nessicary for what I was there for. The nurse was due to place an IV and give me pain meds and it took almost 1.5hrs to get it done. The only reason it was done was because I was constantly on the call light. The nurse was lazy. Finally got my meds and then had to sit and wait with NO updates. Then the nurse comes in and says I am being DISCHARGED!! NO Doctor came to give me ANY results. I will NEVER return to this hospital and I will let everyone I see and talk to know about how I was treated. Pretty sad...:(

My mother was admitted at Coral Gables Hospital (3100 Douglas Rd, Coral Gables, FL) last night around 9:00pm, she was transferred in my presence from the Assisted Living Facility where she resides to your facility as instructed by her attending physician Dr Del Prado. The chief complaints (extreme weakness and disorientation) were listed on the transferring form along with a list of her medications. As of 8:00am this morning, I had not heard from anyone, so I decided to call. The nurse Mageila, informed me that my mother had been admitted due to high blood pressure, first warning sign of careless I asked her if anyone cared to read the paperwork since my mother suffers from dementia and obviously unable to communicate her symptoms, she replied: "I don't know". Also told me the lab works came back negative including urine sample which, I specifically asked since a possible UTI was to be ruled out. She asked me to call her back in one hour and, so I did many times for three hours unsuccessfully. I had Dr. Victor Lopez de Mendoza, the admitting physician paged, his NP did. According to her, my mother did have UTI and dehydration. My nephew went to visit her and facetimed me while there, he tried to wake my mother up, shook her, moved her but she was totally unresponsive, that worried me. I also noticed she did not have an IV on which I assumed would have been ordered to recover from dehydration. I had my nephew track down nurse Mageila but, she limited herself to say that nothing had been ordered. Around 6:30pm today, I tried calling back to find out about my mother, nurse Mageila answered after many attempts, I asked her about the medications that were being administered to my mother, she mentioned two that didn't sound familiar so I contacted the ALF, the two medications had been suspended from the doctor months prior and were not included on the list that accompanied my mother. Calling back Mageila to request stopping the medication was a waste of time; she never answers or calls back. I placed a call to Dr Victor Lopez de Mendoza for the second time, never heard back. The careless and unprofessionalism of that hospital show throughout all members, they must know the lack of accountability that exists. The reviews speak volume, something I should have checked before allowing my mother to be sent there. I, however, believe in second chances and because your responses to all negative remarks have a common denominator: to contact patient experience, I am doing so and will make sure that your answer and actions or lack thereof are included on all reviews I will be posting on all available social media and patient, client advocate organizations. Coral Gables Hospital is a shameful facility and so far, your mission statement nothing but a deceiving joke.

Very professional, I had excellent attention.

Good experience.

Worst, most pathetic ER operation. I wish I had seen the reviews before choosing this hospital. Might as well go to Cuba. Absurdly long wait time and no real consideration for my problem. I would’ve gotten better treatment at a car mechanic. After such a long wait, I just got up and left without even getting my results.

Absolutely 0 interest in treating a case as an emergency. Absurdly long waits. Insentitive and pedantic staff in the face of medical emergency. Sleeping guards. To quote a short ,rather characteristic, respose that what happened; Nurse came out saying "So? So? Do I look like the owner of the hospital to you?" when the receptionist told her there was a new patient ( while patient looked at her bleeding non-stop)... Chairs were good though, 1 star for that..priorities.

I recently had my first hospital stay in a Florida hospital, and I can't express enough how grateful I am to the incredible staff. The team here is not just friendly, but exceptionally skilled, from the brilliant doctors to the caring nurses and dedicated assistants. I must also acknowledge the amazing ambulance staff in the emergency room – they are true heroes. In particular, Adam Corman, MD ER doctor, whose quick actions saved my life. Thank you all so much for your outstanding care and support. Thanks a lot💖

Everything is fine, I am with the processing

My nurse Mariet was extremely attentive and kind. The attention was optimal, thank you very much 🙏

I did not have to wait very long the lady at the front was very nice. Once I was called back the nurse I had was very pleasant and knowledgeable. The Dr seemed very caring and concerned and the ultrasound technician was very nice to. I'm from out of state going to any hospital is scary but it is especially scary and stressful when you are far from home. The staff at coral gables couldn't have been any better my stress and concern slowly faded while I was in their care they made me confident that the would take care of me whatever situation came up. I give them 10 stars. I'd also like to mention that I am a nurse of 11 years so I'm not easily impressed. The staff at corral gables hospital definitely left an impression on me. Super friendly, confident, caring and knowledgeable. Great team that I was treated by!

The doctors and nurses displayed a mild level of professionalism. However, I must say that the man who performed the x-ray was exceptionally nice and professional. I believe there is room for improvement overall. It was a bit concerning to see them gathered around chatting amongst themselves, as it didn't feel very professional, even though they did complete their tasks efficiently. It would have been better if the doctors could communicate in proper English, as I had difficulty understanding them, especially since they consistently responded in Spanish when I spoke in English and my mom had some difficulties with the needle, requiring multiple attempts. On a lighter note, the security guard seemed more focused on cracking jokes or muttering to himself rather than maintaining a professional demeanor. However, I must commend the older lady at the front desk for her exceptional professionalism and expertise. Overall, the hospital provides decent efficiency, but there is room for improvement, particularly in minimizing distractions and prioritizing their responsibilities. I would still recommend it, but with the hope that they enhance their focus on delivering quality care.

I recently had to go to the emergency room at this hospital, I received a warm and professional treatment from everyone there. At the registration counter, the nurses, the doctor, the complete staff was very professional and skilled. The only complaint I have was the restroom, it smelled like urine, there was no paper towels and no soap to wash the hands.

I had an exceptional experience at the emergency room when I brought my friend who fell and suddenly had broken three bones. The efficiency was remarkable as we quickly received X-rays and a CT scan. The doctor identified critical health issues and initiated a transfer to the hospital. Even when doctor's Corman shift ended at 7 am, he with the staff continued to care for my friend until the transfer at 11 am to the hospital. Their dedication and professionalism made a difficult situation much more manageable, and I'm immensely grateful for their outstanding care.

Did not like the service I received and the nurse who drew my blood did a horrible job he unscrewed the needle and blood gushed everywhere and he had a smirk on his face telling me to relax while he was cleaning up the blood from my arm like how dare he do that I came into the hospital for a miscarriage and he treats me like that. I told the nurse to take the needle out and to get another nurse to put in an IV on my other arm! I really want to report this nurse because I did not feel comfortable around him and he thought it was funny! I will never go to this hospital and I don't recommend anyone going to this hospital look elsewhere for help.

Preposterous inneficient innacuarate and lack of bedside manners is the least of the adjectives I could use to describe the Doctor/phish Joan who attendeded to my EKG, had the audacity to tell me he dislikes how it looks and I might be having a heart attack and he must transfer me to another hospital only to find out that the Firefighter who captained the ambulance looked at it and said I’m no MD but don’t worry you are fine, and so the rest of the staff of the receiving hospital, need I say more??

Definitely 5 stars if I could give them 6 I would . The place is clean and sanitary . Took me 2-3 minutes to get through . As I came in I was greeted . The nurses and doctors are caring , attentive and professional. Every 2 minutes a nurse pass and asked me if I was okay . Constant checking on you , so pleasant . They checked me for everything before letting me leave making sure everything was ok . Emergency room team you guys are the best !!!!! Thank you again .

If I could I wouldn’t even give one star!!! I took my wife in because she couldn’t breathe... first no parking to be found at all than after going around in the parking lot i parked at the ambulance spot because there is NO parking at the damn place take my wife in and security officer is more concerned about where I parked than someone attending to my wife...3 more cars parked on ambulances spots besides me...and after another 10 minutes an old lady trying to figure out personal information... for crying out loud put some people who are not 85 years old in the ER because it is an EMERGENCY that is why you there...finally we decided to go elsewhere to some more qualified ER no sense of emergency here take a seat we will call you...!!!

Will hang up on you, try to intimidate you, and no one of their staff will have your or the patients true interest in mind. Such a beautiful neighborhood, wish working professionals would hold up to their priorities

Good hospital .After I was kicked out from Maunt Sinai in a very sick condition I went to Coral Gables hospital .Educated doctors and stuff are helpful

Excellent doctor on duty 🫶