One of my favorite parts will always be the garden section. So much variety and products that make gardening easier than you would think. Whether it’s your first time or you have a green thumb check out the gardening section.

!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!WARNING WARNING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Lowe's is practicing some very shady tactics, Do not take out credit with Lowe's, They have ran my credit with the wrong first name and last name and they still approved to give me credit,. I thought that was a little bit weird but i said ok, fast forward 4 month later i get a letter saying my account is closed, I've been trying to find out why it is close, because my balance is almost nothing, and I've never missed a payment. it's been 3 week and they still will not told me why, even thought by law they have 10 days to tell me by US mail. VERY BAD BUSINESS PRACTICE AND POTENTIALITY ILLEGAL. Also guys don’t be fooled by Lowe’s response, that is an automatic response. When I called to see if they would really help, but come to find out they do not, and they had no clue what I was talking about, there even said, that’s not there problem it the credit companies problem. They will not even take responsibility.

Placed an order for some transition strips that were supposed to be in stock in the warehouse and spent almost 2 grand in flooring materials. It's been over 3 weeks and we're still sitting on an unfinished project with no clue when the strips will arrive, impossible to reach department manager, store manager, poor leadership and customer service. Phone line will hang up on you after placing you on hold for 20 plus minutes. Forced to reach out to the regional manager, maybe they'll make things happen but highly doubtful. Companies spend millions to try and get new customers but are willing to throw away existing ones to competitors like home depot, unreal...

This place is nice and clean. Customer service is excellent! Folks here are friendly and polite! This location is less crowded than other Hardware Stores which makes it easier to shop and to be helped by their associates. The nursery is small but with plenty of plants at a fair price. I always find everything I need for home repairs, improvement, and also gifts for myself and my family. I highly recommend this Lowe's Store!

Visited on a Friday, about 2pm. Tons of staff, just none that make eye contact and appear eager to help. You approach them with a question and almost have to trip them to get them to look up and acknowledge you. Doesn't matter that you're standing within a couple of feet from them. Had to wait for one guy to return from break in flooring area bc the one person there was helping various customers at once. Meanwhile, plenty of employees walking around apparently aimlessly. I don't understand how one or two of them don't float to those areas that are busiest at a given moment to help customers. Two ladies at "self checkout" not really doing much and one actual cashier with 3 customers in line. I was one of them, with an item that was custom cut and didn't have a price tag so didn't want to go the self route. At least 2 or 3 at the "online order pickup" area, also not busy. I don't shop Lowe's frequently bc it's not convenient for me, this just increases likelihood that I won't in the future.

I always thought that Lowes was better than Home Depot. I was wrong. While the place is clean and spacious, it does not carry the inventory that it used to. I tend to believe it is a Home Depot alternative, no better, no worse either. - I wrote this review about 2 years ago. Here is an update. I still feel the same, for most, but, this location has gotten worse. There are employees, but, not knowledgeable and it feels like they don't want to spend time with you... The aisles are crowded with stuff, items are not where they belong and the prices do not represent the items that are on the shelves. While the store appeared clean, the parking lot is not. Broken glass, nails, and other items to damage your tires are throughout... I am not sure if this falls on local management or corporate, but eventually falls on the customer... Sad!

Paint lady was very helpful, BUT you have gone fully automated: no cashiers, just self-checkout. Maybe that's a corporate decision, I don't care. You want my business you can provide live people.

Last visit a staff member said he worked at the other end of the store so he could not help. I replied that maybe I should ask the guy from Home Depot. And maybe he did not want to help and why does he just put my item into his little machine to tell me where to find it in the store. He never did locate where it was, poor service. Went yesterday and was helped by a great helpful employee from the islands. Nice store though

I was told that I have 30 days to return a bench sander but to be careful not to use it because you should know by the 3rd day if you need to return. So in other words, if the machine breaks on the 29th day it’s not refundable?? This store takes lack of customer service to the next level. I was yelled at by the supervisor once for using my sons of badge for a family discount but instead he required him to be there. Wrong or right, I didn’t expect this type of lip service from a supervisor. I’ve been coming here since it first opened as I live very close to this store. I will no longer.

This store indeed has interesting and attractive products, many in very low sales. If you know which tools are good, the better! Definitely the hardware store with the best prices.

Lowe's is a meh experience. They basically have everything home depot has, but just not enough locations to make shopping a breeze. Like HD, Lowe's employees cannot be easily found. You have to roam the store, look behind trash bins or poke head into employee lounge to find someone, anyone, who can either help or find someone who can. This seems to be the norm just about everywhere. But when they are nice they are nice.

Although the delivery to the store took longer than expected, the pick up experience was smooth and fast. Several employees asked if we needed help. Another at the parking lot also offered help in carrying the microwave to the truck. The customer experience at Lowe’s plus cleaner stores and organized aisles is what makes me choose them over Home Depot.

I recently needed two firring strips and I forgot my wallet at home. I was also picking up some dowels. And while I was getting the dowels one of the stores helpers (a very nice elder gentleman) up and pays for my $3.18 firring strips for me and he gave them to me along with the receipt. I was "floored" and I thanked him profusely. I now go out of my way to shop there now. P.S. They even help you find stuff, unlike HD people who you can never even find one to even ask.

We ordered a backsplash online twice and when it came it was broken into two pieces both times. we had the luck of being helped by Tyler who took the time to cancel and reorder our piece, when it arrived once again he checked it himself and gave us a call letting us know the piece was in the store and intact. We are grateful to Tyler for taking his time to resolve our issue.

I normally don’t do reviews but I honestly needed to say THANK YOU to this lowes associate named Karen (didn’t get her last name my apologies) from the Garden department. I was looking for a garden idea for the front of my home and she was able to help me and was so knowledgeable!!! Karen thank you for all you help. For those looking for an idea for your lawn please reach out to Karen at Lowe’s Kendall on 137 Ave

Don’t bother, unless you’re going in for a product that is on sale and that is on a shelf that is accessible. If you need something that requires employee assistance like something up on a shelf, or paint color, or product return service, good luck! This store has terrible customer service. Save yourself the trouble and just go to Home Depot down the street.

I love Lows but today we had a bad time with an employee, he reprimanded my husband for using the employees' hand sanitizer, it didn't say employees, it was just there at the checkout. Lows Company, its employees have to go look for them because when you go to look for something you want to buy they don't show up, we went to buy a window and the 2 people in charge were not there.

I never go to lowes without my dad because it is a pain but today it was an amazing experience went to the plumbing department to get a vanity and a ac filter and the as soon as I stepped in this associate name Will asked me if i needed any help and he helped me with everything the vanity size color faucet and the ac filter it was in the top shelf and he kindly helped even put the vanity in my car 10/10 experience with Will.

Spoke to a rep about getting a piece of plywood cut. He didn’t have the thickness I needed so he suggested something similar to plywood but they couldn’t cut it. So I decided to go with thicker plywood instead and just make it work. I went back to same rep. He said to give him a minute because he was finishing something. No problem. I waited 30 min and he was nowhere in sight. Grabbed another rep and he said he’d find someone to cut it. Fifteen more minutes go by… no one came. As multiple different reps walked by. Ignored me. Didn’t ask if they could help. Nothing. Worthless

This Lowes absolutely sucks. Waited over 30 minutes to pick up an online order. Why order online if I have to wait longer than if just going inside to purchase myself. This lowes sucks

Kelly help us in hardware today. She was super knowledgeable very patient and helped me find exactly what I needed. Thank you a little kindness goes a long way!

I have been several times at this store to buy appliance. So far good, they take the time to help you, they know what they do and also provide advice in terms of deals, a big shutout to Henry and Marco from the appliance department, they are very friendly and dis a great job. Also Dimitrius the assistant Manager is always willing the help. Will keep this store as favorite for sure. Jorge

This store is worst when comes to customer help. Employees rather chit chat than help customer, well when the customer service desk and the manager is willing to look the other way, why will they actually work.

I saw that this place had two stars and thought to myself well how bad could it be. Well let me tell you, it’s bad. I went to return something that I had purchased in the Hialeah store, I tried to pick the best looking box as all the boxes looked like hadn’t been in touched in 20 years, I briefly opened it at that store, and it seemed fine. When I went to install it, it had black electrical tape on the cables (it had been used and ghetto rigged), but more importantly it was missing the mounting mechanism. That’s bad form on their part, for not checking something correctly before putting it back out in the floor. But it’s forgivable. What’s not forgivable is that I had a picture of the receipt and it wouldn’t scan. This led to the adventure below… Before we go on I want to mention that I decided to take the picture of the receipt because the day I made the purchase I noticed the receipt was faded, and I wanted to have the best possible record of it. The original receipt was given to a family member because I had also purchased some overpriced light bulbs and one turned out to be defective, so they kept the original to return it the next day. The customer service “manager” tried to type in the invoice number and it wouldn’t take it, there was a number that was hard to see due to the poor quality thermal printer / paper. She told me with a smirk in her face that there was nothing that they could do. I told her that I didn’t like her smirk, and not to worry that we were going to find the solution. I asked her to try all combinations, could have been 0,3,6,8,9 and it still didn’t work. I asked her if she could look it up using the credit card and she couldn’t do it because system didn’t allow it. We agreed that she would call Hialeah, they found the receipt and receipt number but she still couldn’t pull it up. So I was again told there was nothing she could do. She expected me to drive to Hialeah to return a 40 dollar light fixture. I mentioned that it would be more expensive for me to go to Hialeah to just return something they knowingly sold defective / used. There was no-one else in the store that could help. She was the highest ranked employee. I went to the Lowe’s website ready to call corporate and she tried to issue me a gift card which apparently was not supposed to work, but well it did this time much to customers service persons surprise. I gave my girlfriend the gift card and receipt to buy something else, but she couldn’t check out because my ID was required. We had to do the line twice because I wasn’t around (bathroom tmi). The best part of the whole visit was the cashier Leila, she was great, super nice and approachable. I will not be returning to this Lowe’s or any other location for the foreseeable future. They have proven that they lack common sense, can’t track their products correctly and their systems lack basic features, throw in their few and far apart locations and you have a recipe for shopping at their competitors like the one that will win at every card game, or that other one that’s orange.

I was looking for a particular kind of a hardware for hanging pictures, so I visited the store. I met this delightful employee by the name of Tom. He was professional, friendly and helpful, and most importantly he found the exact piece of hardware that I needed. I would give him five stars all the way. I believe he’s a veteran of the Navy and he’s a credit to that store. he’s a great employee.

I don't understand why this happens I visited the the store looking for a simple floor fan and I was sent to 3 different places in the store which none where the correct one, it took a gentleman that works at the plumbing depth. to take the time and get out of his way to find what I was looking for, if people can't do their job correctly replace them.

Very rude manager complaining how about me simply asking about an open box discount on an item that was clearly used and returned. That was very common simply wanted to know if there was any. She didn't have to act like if I was affecting her personality. She works for a corporation and it's her job to answer questions and assist customers. It's so sad to see the state of the stores that we frequent everyday decline

If I could give it 0, I would. I ordered blinds with them and it’s been nothing but problems. Blinds came in broken, and the installer assured me that it was no problem and that new ones will come in after he puts it in his notes. *SPOILER* they didn’t. I call Lowe’s and they inform me that I would have to return the blinds before making an order for the replacements. The only problem being, that I would have to be without blinds because the installer threw mine away. We even told by the management team that I signed a contract, that I needed to make sure the items were good prior to installation. However, the installer told me they were, and then told me they weren’t after cutting up and throwing away my old blinds. From now on I’m taking my business else where and will tell every soul that’ll listen to avoid this place at all costs . Your money is best spent elsewhere.

Will never buy from them again. I have been remodeling my house and have bought literally thousands from them in the past 4 months. I tried to return a door and they would not return it claiming that it was beyond the thirty days from the time I placed the online order. When Lowes took almost a month just to ship it to the store. Does not have a good return policy. Theres a reason they are always empty. Now, I know why. Will go back to Home Depot.

Came for curbside and they refused to bring the curbside order out said I had to come and pick it up myself, when I asked to speak to a supervisor she said she was the supervisor and her name was Kendra. When I went inside and spoke to the actual supervisor about what had happened he said nobody worked there by that name didn't try and find out who it was that answered their phone. They don't care about their customers.

Excellent customer service from Manager M.J.. She made my appliance return experience a pleasure. The manufacturer of this product was very hard to deal with. I was pleasantly surprised with Lowe's return policy.

Staff in store are wonderful. But regarding the delivery of the dryer: they came unprepared to switch the dryer door from left to right. This was requested and noted at point of sale, so they rescheduled that service along with the completion of of the installation. Afterward I see the installation instruction from the duct along with the plastic wrap to be thrown away and it says that the duct should be expanded, straight and not curled, excess duct should be removed. See photo for reference. Please be careful if you have their contractors install. This is most definitely a fire hazard

Recently went in twice this past week because I’m renovating a room in my house. Had to buy closet doors and ended up buying the wrong size. They were super accommodating even though I threw out the receipt. When it came to buy paint and plaster for the wall there was a woman named Alma in the paint department. She was super friendly and helpful… never seen customer service like this.