St. Mary Medical Center image

St. Mary Medical Center

Hospital ā€¢ Medical center

šŸ˜  Do Not Go here if you are having a miscarriage. They will give you Tylenol and tell you to pass it naturally without even doing a pelvic exam. Patient care is barely keeping up with The Dark Ages at St. Marys. It's barbaric and shameful Update: I've had serious complications since the D&C following... People often mention nurse, hospital, room, care, doctor, nurses, time, staff, waiting, work,


Address

1201 Langhorne Newtown Rd, Langhorne, PA 19047, United States

Website

www.trinityhealthma.org

Contact

+1 215-710-2000

Rating on Google Maps

2.60 (624 reviews)

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Featured Reviews


Frequently mentioned in reviews: nurse (29) hospital (28) room (25) care (24) doctor (23) nurses (19) time (19) staff (19) waiting (16) work (15)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Elizabeth W. 1 year ago on Google
    Do Not Go here if you are having a miscarriage. They will give you Tylenol and tell you to pass it naturally without even doing a pelvic exam. Patient care is barely keeping up with The Dark Ages at St. Marys. It's barbaric and shameful Update: I've had serious complications since the D&C following the miscarriage. I contacted the doctors several times and have been ignored. I had to return to the emergency room and still Doctor Sliwinski has ignored my calls, ignored the nurses calls and ignored the pain I'm continually in. I can not comprehend how anyone receives decent care at this facility.
    16 people found this review helpful šŸ‘

  • 1/5 Jennifer R. 2 years ago on Google
    I was initially seen at my primary care doctorā€™s office because I I had passed out at work. She detected tachycardia along with a sinus tach ekg result. She said I needed to go immediately to the ER and called EMS (an ambulance) to transport me from her office because she did not want me to go without being monitored. After being brought in by ambulance for a potential heart rhythm problem, someone in the ER made the decision that I didnā€™t need to be seen right away and I was handed off to a triage nurse who took my vitals and asked very rudely why was I shaking. I told her Iā€™d been shaking like that all day. I was visibly in distress, as noted on the paperwork of the summary of care from my primary care doctor, I was sweating, light headed, and had a terrible headache. I was told to go sit down in the waiting room. I was very upset. I asked a different nurse, at the nurseā€™s station in the waiting area, how long the wait might be because I had come in via ambulance and my doctor felt it was emergent. That nurse, the worst, most rude, uncaring, medical person I have ever met, looked at me and said 5 hour wait - 10 people ahead of you! I was left in the crowded waiting area for 6 HOURS. Not one nurse glanced my way. I came in there because I could have been having a very serious heart issue and after I was basically told to sit down, shut up and wait, I spent 6 HOURS without being checked on, without any one checking my vitals again - no help, compassion, or concern. If I asked about the wait time, I was made to feel as if I was the biggest annoyance. I was made to feel as if I was there because I just decided to walk in and ask for attention. I would have NEVER even gone there if my doctor had not sent me. 6 HOURS and no one thought it was necessary to do something as simple as check on my vitals. I FINALLY got into the actual emergency department to be seen - again this was 6 HOURS after my doctor said it was emergent enough that I go there with EMS. The staff in the ER waiting area are the worst medical professionals Iā€™ve ever had the unfortunate experience of encountering. I wish I knew the name of the nurse who was especially rude and condescending but I donā€™t so Iā€™ll say she had shaved hair on the sides of her head with longer hair on top, slicked back into a ponytail. Awful, unpleasant person. I USED to have the highest respect and regard for St Maryā€™s. I do not anymore.
    14 people found this review helpful šŸ‘

  • 1/5 John D. 7 months ago on Google ā€¢ 14 reviews
    Worst Hospital Ever! These fascists were told at our child's birth that we don't do vaccines! We don't do shots without consent! They gave our newborn Vitamin K shot without us knowing right after birth, with no informed consent. Every medical person is required to provide a package insert for you as a parent to read before they administer anything to you or your child. THIS WAS SETTLED AFTER WW2 WITH NUREMBERG! How quickly people forget their history! That's why children are dying from SIDS, getting autism, leukemia, or other side effects! Your medical system is corrupt to the core and wants you sick! I was upset, I expressed my concerns, and they called the police on me! Will never come back! Get ready to PAY!
    8 people found this review helpful šŸ‘

  • 1/5 Nicholas H. 2 years ago on Google
    My review is aimed at the customer service/billing departments, but I'll touch on the front-desk and medical staff. Everything here was about par for the course. The staff is friendly. I waited about 5-6 hours, which is expected. The doctors seemed competent. They ran some tests but didn't really diagnose or treat my issue much. They made sure I wasn't dying, and sent me on my way. As for their "customer service" department, I'd rather die in the street than deal with them again. I visited last September, paid my bill in October (through my insurance) and my insurance confirmed that the billing department received the payment in November. As my insurance explained it to me, they mailed out a healthcare debit card which they know was cashed. There's a paper trail. To my surprise, in December I got another bill. When I called the billing department, they said I hadn't paid. So they assigned a customer service representative to my case, who reached out. I provided her (Pamela) with my insurance's information so that she could verify the payment. She called me to say everything looks good and we should "just about be able to close this". The case was never closed and I still receive bills to this day, 7 months later. I've since left Pamela about a half dozen messages, none of which were returned. She completely ghosted me. When I call the billing department, half of the time I get someone who just repeats that payment was never received and they refuse to investigate further. The other half of the time I get a supervisor who says I'm good and I should stop receiving bills. No fewer than 2 times has the billing department told this should settle shortly (that's in addition to the "customer service" rep also telling me this is settled, for a total of 3). They are aggressively unorganized and apathetic. Seriously, go somewhere else.
    10 people found this review helpful šŸ‘

  • 1/5 Melissa B. 1 year ago on Google
    If I could leave negative stars, I would. This hospital made me feel so alienated. Itā€™s very unfortunate but the service here is extremely poor. From the nurses, to the social worker and other staff left a bad taste in my mouth. Of my entire 5 day stay I only had one nice nurse. Everyone else was either rude, nonchalant or insensitive to my concerns!!! If you love your life please do not go here. If you love your family members do NOT trust this hospital. My experience was repugnant, awful and unacceptable. I will never be coming back here, nor will I bring any of my family members back! St. Mary claims to be a great place but itā€™s false advertisement. There is so much more to say but your ā€œteamā€ as a collective needs to do so much better! My family and I are still appalled by our experience!
    10 people found this review helpful šŸ‘

  • 1/5 Heather M. 1 year ago on Google
    I am disappointed with my visit today. I have always preferred this hospital for my care in my area and I haven't been there since before the pandemic. Wow, have things changed. I went in for dealing with now 4 days of constant foot spasms that are becoming intolerable. Went in at 7:30am. I seen a Dr for a total of 4 minutes in the 6 hours I was there. It was like I didn't exist. Dr told me I would probably leave without an answer. I also overheard him tell another patient, "your nurse is with another patient, is there something I can help you with?" In addition to letting her know they were short on nurses with a lot of patients. It was obvious they didn't have enough staff and my issue was not a concern at all. No IV to rule out dehydration, no blood work to rule out a deficiency, only an ultrasound to say I don't have a blood clot. I asked to be discharged and was told to go see an orthopedic because he had no idea what was wrong from an ultrasound. You mine as well send my copay to collections because I refuse to pay over 100 for the care I received today.
    9 people found this review helpful šŸ‘

  • 4/5 Marina M. 7 months ago on Google ā€¢ 39 reviews
    Iā€™d like to say thank you to everyone working in Labor & Delivery, to the nurses (especially Karen, my delivery nurse - youā€™re an angel), Dr.Sharma and Dr.Mintah - youā€™ve made everything so much better. I felt taken care of and the delivery room was amazing. Unfortunately, the experience wasnā€™t as great on the other side, post delivery. It took a long time to have a nurse show up and even though I was showing clear signs of delivery complication, nurses as well as the discharge doctor Murage all brushed it off. This resulted in me being back in the doctors office couple days later having to urgently start medications. Regardless, I would highly recommend this hospital for delivery.

  • 5/5 Mrs. R. 2 years ago on Google
    My father was taken here for observation from a local nursing home. I was nervous because I saw the reviews but I must say the staff has been wonderful with my father. Caring and compassionate. I wish I knew the name of the ladies that were in and out of the room with my dad to give them their proper recognition. They told me how he was at breakfast how he mixed his eggs with his cereal (he mixes EVERYTHING when he eats) that let me know that they were attentive and caring. I feel bad for all of the negative reviews because what I experienced was just the opposite. Thank you to the nurses on floor two that were in and out of room 266 thank you for caring for our dad. THANK YOU for all you doā¤ļø also Nurse practitioner Cynthia was so wonderful and caring on the phone when we were discussing his care. Thank you.
    7 people found this review helpful šŸ‘

  • 1/5 Tiffany U. 1 year ago on Google
    Waited 7 hrs in the ER waiting room vomiting in major pain and chest discomfort the tech tried to keep updated but the nurses were not helpful. Then in the back nurse was helpful but the Dr kept acting like she didn't believe me that I hadn't peed in more than a day she said my bladder looked fine and my blood work didn't show dehydration. Could not get any help for pain and nausea meds didn't work. After fluids I was able to urinate then Dr came in saying the urine showed dehydration. Gave me Tylenol and sent me home.
    7 people found this review helpful šŸ‘

  • 1/5 Kristy B. 2 years ago on Google
    I am beyond disappointed in the scheduling team/high ups at this hospital. I had a very expensive procedure that was paid for out of pocket and 48 hours before my procedure I was informed that my surgery needed to be rescheduled due to failure to find an anesthesiologist. No one from the hospital reached out to inform me or apologize. I had only heard from my doctor, whose fault it was not. This made me lose 5 days of payed work due to not being notified til last minute. I would recommend my doctor, Dr Lam, to others, but I would tell them to go to the other hospital he works with and NOT St Maryā€™s
    7 people found this review helpful šŸ‘

  • 1/5 Voni W. 8 months ago on Google ā€¢ 3 reviews
    This hospital did an ILLEGAL drug test on my daughter when she gave birth to her daughter. She had low traces of marijuana in her system and they got children and youth involved and wouldnā€™t let her take her baby home. I had to sign and take my grandchild 3 days later. This is illegal and women are starting to Sue hospitals for it now. Moms donā€™t listen to them they cannot do a drug test on you without your consent! I donā€™t care if you smoked or sat in a car with someone and itā€™s in your system or notā€¦ the baby was fine and was not in her system and bottom line ITS ILLEGAL what they did. These hospitals think they can do what they want. You have rights for NOT let them bully you. 2 lawsuits went on at other hospitals in state of Pa and the moms won. My daughter should have sued and I really hope the next mom does! F this hospital.
    5 people found this review helpful šŸ‘

  • 1/5 Joseph B. 11 months ago on Google
    The people in the check in for the emergency room for very nice and very professional quick and courteous. But there is absolutely no reason somebody should have to sit in there and wait for 2 hours to have an MRI done when nobody else was in the emergency room. Then when asked how long it's going to be they could not give me a time
    5 people found this review helpful šŸ‘

  • 1/5 Lea F. 11 months ago on Google
    My mom was there and what you see on the outside of this hospital absolutely doesn't reflect the inside. The most disgusting hospital i've ever experienced. Firstly, once you get off the elevator to the medical center where patients stay, it REEKS of a smell i cant describe, it smells very unsanitary. Inside of one room there are multiple patients in which the rooms also smell and, one patient next to her had pneumonia!! Can't tell you how many times i've heard people catch things in rooms where they are alone! I was furious. To add, She waited 6 hours at a time to see a doctor for any results or updates. They kept old urine in basket and didn't change them. I was there for only 1 hour and experienced all that! I see the staff replying in the review section to call them so they can "help" but doesn't seem you guys changed a single thing. DO BETTER!! These reviews are all horrific.
    5 people found this review helpful šŸ‘

  • 1/5 Pat F. 9 months ago on Google
    I wouldn't go back there for surgery ever again. I had one surgery but while there I was ignored by my nurses of my concerns about one of my catheters not being right. It was painful, especially when it was flushed. My hand burned, swelled up and turned white every time. After I recovered from my initial surgery and my hand is still hurting I had a double surgery to hopefully fix it, oops nope. To top it off not one nurse wrote in my chart any of my concerns or medication they gave me I know because I got copies of my chart. I won't post any pictures of my hand even though it clearly shows a kinked catheter. Update: I called the number on the reply it wasn't the person who told me to call it turned out to be the person who I emailed of my issue and never responded. I still can not work as I did before I am so depressed this happened, I think a lawyer is someone to talk to .
    3 people found this review helpful šŸ‘

  • 1/5 Lynn G. 1 year ago on Google
    I went to the ER on Oct 19 in hopes that the ER had improved (we've been there several times in the past 10 years) and instead had the worst experience ever. I checked in shortly after midnight. First words I was greeted with were, "I need your ID and insurance card", no hello. Once I completed the check in process, I sat in the waiting room. There were 4 other patients waiting to be seen. I sat in that waiting room in excruciating pain until 5:30am. FIVE hours!. Once I was brought back, I was hooked up to a monitor and left alone for another hour. Nurse barely came in, no one addressed the pain. People just started showing up in the room to wheel me to get tests. The one star is only due to the kindness of the people doing the Ultrasound, the CT scan and the MRI. Otherwise, communication was horrible. About noon, the doctor comes in and tells me to go see my primary care doctor that he can't see anything causing the pain and swelling. My primary joined the St. Mary's team a couple years ago and since that merger, I can't get in without waiting a week. Takes 20 minutes on hold before I can even schedule the appointment. I am beyond disgusted with St. Mary's and will never go there again.
    3 people found this review helpful šŸ‘

  • 5/5 Regina L. 2 years ago on Google
    When I arrived, I was greeted by the security guards. The were friendly and helpful getting me into a wheelchair and to registration. I was clearly in pain, the Tech worked with registration to get me checked in and to see the triage nurse as soon as they could. Once I was back in a room the nurse and doctor worked quickly to get my test done and my pain under control. I was taken to the OR, where they explained everything that was happening all while being professional and friendly. I was then admitted, where my nurse was caring and compassionate.
    3 people found this review helpful šŸ‘

  • 1/5 Shannon F. 11 months ago on Google
    My daughter has Multiple Sclerosis and walked up a flight of stairs and fell backwards hitting her head on the stairs and her foot turned greenish purple and swelled so her dad and i brought her to the ER at 9:30 pm. There were about 10 people in the waiting room including her. She wasnā€™t taken back until 3:30 am and that was only for an x-ray of her foot. It is now 5am and they are out at the nurses station sitting and laughing~time is NOT of the essence. I said her dad is going to have to leave for work we have been here for 7.5 hours can you just tell us if itā€™s broken and the nurse said the doctor hasnā€™t even read them yet. What Dr??? she hasnā€™t seen any Dr or ANYONE since the triage nurse 7.5 hrs ago and they canā€™t look at an x-ray in 7.5 + hours? Clearly not because we are still hereā€¦. with no word as to whatā€™s going on or when we might be able to leave for work. If I could give them zero stars i would!
    3 people found this review helpful šŸ‘

  • 5/5 Kristina P. 1 year ago on Google
    Shout out to the BEST midwife Patricia McCalley and Labor and Delivery department!! She is God sent and I couldnā€™t wish for a better midwife! I had her with all my three babies delivering back from 2010, 2014, and 2022! St. Maryā€™s labor and delivery nurses and all the staff is just so wonderful and professional! Everyone was so caring and helpful for me. The anesthesiologist (I wish I knew his name to mention) was incredible with his professionalism! You guys are angels sent to us! THANK YOU FOR YOUR INCREDIBLE HARD WORK!!! God Bless You!!!
    2 people found this review helpful šŸ‘

  • 5/5 G D. 1 year ago on Google
    Stopped in to get a couple tests done and it all went seamlessly. Granted the parking lot seems as big as Disney World's but, no problem dropping off and parking. Very good security at the main entrance and very receptive in radiology and nuclear medicine and Joy was a huge help. Also, great cafeteria. Returned last week for surgery and as the caregiver I had to wait outside or in the waiting room due to Covid restrictions, until the patient was ready to be released. It's an inconvenience but a necessity and I'm fine with that. The communication and coordination of everyone involved was excellent! Addendum: In for a short surgical procedure for my wife and the staff go out of their way to be accommodating and communicative. This is a very well run hospital!
    2 people found this review helpful šŸ‘

  • 4/5 Kathie C. 4 months ago on Google ā€¢ 3 reviews
    I was in ER few nights ago for elevated blood pressure. I was treated with respect. The staff was friendly and knowledgeable. I was taken back rather quickly . Had testing done and got results without delay. The Dr who came in was knowledgeable and answered all my questions. I felt I waited pretty long after doctor to be discharged but hey, they were busy..
    1 person found this review helpful šŸ‘

  • 1/5 David S. 4 months ago on Google ā€¢ 6 reviews
    If I could give less stars I would!! My daughter and I took my granddaughter to the ER. They had no bed side manner to comfort a 4 year old as they checked her. The ultrasound tech kept pressing on my granddaughters side even though she was crying and saying it hurt. Also had zero comforting words to help a 4 year old. They defiantly did not get the pictures they needed because my granddaughter was scared and moving. The doctor seem to have no clue how to explain he had no idea what the problem was. After a follow up appt at her regular doctor she is now down at CHOP and could have appendicitis. Her regular doctor was also very agitated they sent her away with out doing what was necessary to take care of our granddaughter. Do yourself a favor DO NOT bother going to St Mary's. Save yourself the trouble and possibly getting sent away not knowing anything or having a serious issue!!!!

  • 1/5 Anna T. 6 months ago on Google ā€¢ 6 reviews
    I went into the ER for severe abdominal pain, had abnormal blood work, and a CT scan which I was told would take about an hour to read return results of "no abnormalities" with a timestamp of the exact same time the scan was completed. I had an ultrasound at the same facility as an outpatient about a week ago, which showed an enlarged organ (not noted on the emergency CT), AND had at least 3 other regular physicians of mine tell me that the brain MRI I had done as an outpatient was incorrectly read as there were at least two abnormalities that should have been noted, and were listed as "normal" and "negative scan". I have issues with panic attacks, and while the support of the chaplain was greatly appreciated, my GI and back pain problems are unresolved, I am still in pain, was allowed to leave the ER after reporting during triage that I have a tendency to leave ERs and hospitals prior to discharge due to S.I. and may become hostile during panic episodes. I pulled my own IV and walked out of the ER with no answers, and leaving a blood trail behind me...

  • 5/5 Raluca P. 10 months ago on Google
    Since the moment I was admitted until my discharge I felt safe and understood. I was there for 5 days due to some medical issues and all the nurses, doctors and staff were wonderful. Special thanks to Susan, Karen, Sonia and all the nurses in the mother and baby section (I'm sorry I can't remember all the names). They treated me with care and they understood my pain. Thank you for making me feel better, you are real angels on Earthā¤ļø
    1 person found this review helpful šŸ‘

  • 1/5 Miss K. 9 months ago on Google
    I had a stay there 1 year ago the first week in June, during my 2 days there the medical car I received was fine. However, my stay started on the early morning of 6/1 so I had my rent money in my possession. The day I left the hospital on 6/3 I went to pay my rent and my money was gone! My money was in a small slot in my wallet, which was in my purse which was in a belongings bag inside the closet in my room. I filed a police report, I spoke with the charge nurse on the floor, and I spoke with security. I was informed thereā€™s no cameras on the halls of the floor I was on. Not to mention there was no conclusion, no contact from any staff afterwards. I received no communication and I didnā€™t get a single dollar back! Never go here unless u want to be robbed. My children and I almost became homeless because I stayed in this hospital for 2 days! And the entire st Maryā€™s didnā€™t care at all! Horrible that people are treated this way when they are sick and vulnerable! Donā€™t bring your loved ones here!
    1 person found this review helpful šŸ‘

  • 5/5 Jim O. 1 year ago on Google
    Ms. Brenda in the outpatient lab was amazing! For the first few days of our baby boys life he has to get blood work done and she made it as easy for him (and us) as possible! I highly recommend you ask for her if your baby needs blood work. She is compassionate and truly cares about her work! Thank you Ms. Brenda!
    1 person found this review helpful šŸ‘

  • 5/5 mary b. 1 year ago on Google
    Without question St Maryā€™s has flaws and drawbacks, but I found the nursing staff to be qualified,, kind and caring in the 3 different units where I stayed. Not one negative comment to leave concerning the care I received during my long stay.. The nursing staff I is top notch and deserve praise for the difficult job they perform everyday..I witnessed many individuals go out of their way to make sure their patients were comfortable. Often times response times were a bit slow, but that was due to the medical center not scheduling enough personnel to adequately cover a shift.
    1 person found this review helpful šŸ‘

  • 5/5 Marie B. 10 months ago on Google
    I don't know what is with all these one-star reviews but I never had a problem with St. Mary. I was in there for a TIA in 2019 and got great care. I had my knee surgery there and got great care. Hell, my dad was in there in 2021 with COVID and got amazing care.

  • 3/5 Luke Z. 1 year ago on Google
    Nurses and staff were constantly knocking and waking my wife and baby up after delivery, for a full day basically. They know fully well the baby needs to be woken up to eat every couple hours but instead of timing it properly, they barge in whenever they want, always right in the middle of that time period. So my wife never slept for days basically. Also the visiting was way too strict about only 1 person visiting and no children and the head nurse in mother and child section was rude. The bills just keep rolling in from them. Gotta love it.

  • 1/5 Melinda C. 1 year ago on Google
    So today is Monday January 9 2023 it is 9:49am my doctor sent me to the the ER to get my medication evaluated. The men who is sitting at the front door when you walk in from outside is the rudest person I have ever met. I tried to tell him I have a hearing problem and I canā€™t understand stand him because of the mask and I can not read his lips. He told me it is not his problem, and gave me nothing but attitude. If you are going to treat people the way he does you need to work in a different career.

  • 1/5 Mary Jane H. 6 months ago on Google
    I was disappointed in the entire experience beginning with the nurse who took vitals including weight. The weight was incorrect as observed on the discharge paperwork. Attending physician obtained minimal information and gave little direction at discharge. The ER floor was filthy. The attending aids gave inaccurate information .Had a script from my primary doctor for an MRI. Could not obtain help because I was told it was not accurate by St Maryā€™s radiology. Called another facility with the same script and was told it was accurate and given an appointment the next morning.Would never return to this hospital after many years of seeking help. Their own employees complained about the system ( or lack of) at this hospital.Think twice before going to this hospital!

  • 2/5 Lynne C. 6 months ago on Google
    My mother is this hospital, care is great. But never have we been in a dirtier hospital. Her floor is brown, so she's has to walk to bathroom and then get back in bed after walking on this floor. Nit the 1st time I has noticed this.

  • 1/5 yanessa p. 1 year ago on Google
    Had the worst experience of my life tonight I was in the waiting room in pain very uncomfortable I was referred to this hospital to have my baby and today was just not it hence it was my first time here they purposely waited till the waiting room got full to start calling people which makes no sense. You canā€™t ask the nurse any questions because they just give you attitude besides the one nurse she was very nice but part of being in a medical field especially in emergency room. Youā€™re supposed to make sure that the patient is OK or whatever I got the impression where every time I ask a question the one nurse will give me attitude. Customer Service is key especially for me because Iā€™m all about Customer Service . I do leave reviews to be honest Iā€™m not sure if I wanna come back to this hospital because of how my experience was today I understand hospitals get really busy and itā€™s an emergency room youā€™re bound to wait, but you donā€™t treat somebody like that.

  • 2/5 Debbi K. 1 year ago on Google
    I have mixed feelings about my experience at St. Mary's Medical Center. My mother was admitted for a stomach ailment, and while they did run many tests, there was a lack of communication about her condition. She was put on a liquid diet and her health declined rapidly. Despite numerous attempts to speak with doctors and nurses, I struggled to get updates on her condition. It wasn't until the third week that we began to realize the severity of her situation and hospice was discussed. Unfortunately, my mother passed away soon after. While I appreciate that they ran many tests, the lack of communication and support from the medical staff left me feeling disappointed and unsure if my mother received the proper care she needed

  • 5/5 Barb K. 9 months ago on Google
    My husband had chest pains and was taken to St Marys on Friday afternoon on August 25th I have nothing but praise for ALL of the staff that was scheduled on that particular day and evening. I'm tired of reading all the negative reviews these people are doing a job that is certainly not easy from Triage to the nurses and all the staff I hope they are recognized they don't receive enough recognition so again it was August 25th (Friday) from around 3pm till about 830pm kudos to all of you from my husband and I

  • 1/5 Walter H. 9 months ago on Google
    Not so much an Emergency room but a waiting room. Watched my wife cry and bleed for 3+ hours waiting for a doctor. I told her to take me to Doylestown hospital if I need care, if rather die in the car with her then St Marys "Emergency Room". She had surgery here 2 weeks ago and is bleeding and in pain for hours. She has started to beg me to get her out of here and take her home while crying. Heros, unlikely.

  • 3/5 Kim R. 9 months ago on Google
    I've had many good experiences at St Mary's over the years. It makes me sad to hear so many bad reviews. I called on 8/30/23 to make an MRI appointment. I was told the next available is 10/2/23! Luckily I was able to get one sooner (in 3 days) at Nazareth Hosp. So, if you need radiology tests done and can't get an appointment in a reasonable time, go to another facility.

  • 1/5 Christopher N. 9 months ago on Google
    st mary has gone down the tubes since trinity health purchased the facility. was in the ER last week for what turned out to be an infection. physician said they would perform a culture to verify what strain of bacteria was involved so they could target it. was given general medication in the meantime and sent home. hospital was supposed to call me with the results. 6 days later, no news. my family doctor looked into it for me--the hospital never bothered to do the culture. so now i have to follow-up with my family practice for a test the hospital said they were going to do. then i will wait another few days for the results i should have gotten last week. in the end, test results in about 10 days instead of 2 or 3. all while still experiencing symptoms. pathetic, gross incompetence. **** re: st mary's reply--instead of forcing patients to "reach out" when their medical care is slipshod, how about simply doing what you said you would do in the first place??

  • 1/5 aaliyah b. 9 months ago on Google
    Notoriously bad. Believe the hype because more likely than not, you will have an awful experience. It seems like St. Maryā€™s is basically a coalition of healthcare workers who didnā€™t get into their preferred field and resentfully do what they do now. They wouldnā€™t know bedside manner if you knocked it straight into their heads. One star is being generous. Itā€™s as if St. Maryā€™s goes out of their way to find the most gutterbutt, miserable and clinically depressed individuals in Bucks County who just so happen to have some semblance of medical experience. One of the nurses seemed jovial at first because she was laughing, but the tone with which she spoke to my brother about his condition made it seem like she didnā€™t believe he should be there. The way we were IGNORED for HOURS also made it seem like such. Now, in an ER naturally you have compassion and understanding because someone could quite literally be dying. But all the KiKiā€™ing at the nurses station made me believe otherwise. Some of them are just sitting there and only ask what you need after youā€™ve lost all patience and start asking questions that they obviously donā€™t want to answer. I know it isnā€™t easy work. Of course not. So for the first few hours I was understanding and patient. But when I hear the dr. bouncing between rooms, sometimes MULTIPLE times for one room, and NEVER over the span of SEVERAL hours (in an uncharacteristically ā€œquietā€ time, might I add) pops in to even just throw us out to free up a bed, that patience grows dangerously thin. I suppose the only silver linings are that my brother is ok and I know now how miserable any one existence can be just watching some of the staff work. Which says a lit considering we are surrounded by tragedy. It honestly wouldn't be so bad if they were just KINDER. Iā€™m already very understanding, so being met with unnecessary hostility from A HEALTHCARE WORKER no less, is a little jarring. Which I find a lot of healthcare workers forget how to do amongst all that knowledge they possess. Itā€™s sad really. And awfully ironic. So use your common sense, value your life and GO SOMEWHERE ELSE!

  • 1/5 Kerie F. 7 months ago on Google ā€¢ 2 reviews
    If I could give negative stars I would. This hospital was the most unprofessional I have ever been to. We waited over 6 hours and finally asked to have the IV removed (which I am not sure why that's inserted in triage without any knowledge ahead of time). The nurses were on their cell phones and gossiping the whole time. We had the call button on for 10 minutes before I needed to approach a nurse sitting at the computer to tell her it's been on. The nurse complained about removing the IV and said "I don't even care, I'm tired" while walking into the room. It was past midnight lady, we all were. There was blood on the hand sanitizer dispenser and the bathroom had what I assume was water all over the floor. They had a trauma they were aware of ahead of time come in and as we tried to get their attention they walked right past us or sat at the nurse station eating. We will never return again. There's a reason this place is called scary Mary's. Disappointing for such a nice area.
    3 people found this review helpful šŸ‘

  • 1/5 Diane M. 7 months ago on Google ā€¢ 1 review
    My family member with Parkinsonā€™s & early dimentia was recently admitted after falling. I went to the hospital to see him because we hadnā€™t been able to reach him. I was assured by his nurse that the doctor would call. She didnā€™t. The next day I spoke with Laura, the patient advocate who was extremely responsive & helpful. She also assured me that his doctor would call & made sure that my contact number was in the chartā€¦he didnā€™t. And again the next day I was assured by Laura. Iā€™m still waiting for that call 4 days later.

  • 1/5 Cole C. 5 months ago on Google ā€¢ 2 reviews
    Terrible hospital. They donā€™t post ER wait times and wouldnā€™t tell anything about how long we had to wait. Took my elderly grandmother and sat there for 4 hours before we left because she couldnā€™t handle sitting around anymore. Wouldā€™ve given 0 stars if possible. Nurse lied and said no hospitals tell you ER wait times, yet there are hospitals in the area that do. Horrible horrible experience do not recommend. If you really want to be seen apparently you should lie or scream nonstop in the lobby.

  • 1/5 Chris C. 5 months ago on Google ā€¢ 1 review
    Wow health care has really gone to hell, replaced by young dumb nurses who sits around and converse amongst one another while wasting the patientā€™s valuable time. Everyone wants to wear the tittle of a Nurse but lacks everything that makes a great nurse. The place wasnā€™t even packed we received an ER room quickly at 5pm now itā€™s 7:22 and all we needed was an ultrasound only to be accosted with soothing words. These nurses should be a shamed of themselves. They just sit around eat and milk the clock at the tax payers expense. Iā€™ve seen CNAā€™s with more drive. Ok update, after shift change a nurse who actually gave a dam by the name of Lexi finally helped us.


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