1/5 Jonathan S. 8 months ago on Google
I
recently
had
the
unfortunate
experience
of
staying
at
Sonder
The
Witherspoon
in
Philadelphia,
PA,
and
I
must
say
it
was
an
absolute
disappointment
from
start
to
finish.
This
was
my
first
time
choosing
Sonder,
and
I
can
assure
you
it
will
be
my
last.
First
and
foremost,
the
location
of
this
hotel
is
in
a
sketchy
part
of
downtown
Philadelphia.
Walking
around
the
area
at
night
made
me
feel
incredibly
unsafe.
It's
not
the
kind
of
environment
you
want
to
find
yourself
in
when
you're
traveling
and
trying
to
relax.
Safety
should
always
be
a
top
priority
for
any
hotel,
and
Sonder
The
Witherspoon
failed
miserably
in
this
regard.
Moving
on
to
the
room
itself,
it
was
a
sorry
sight.
The
state
of
disrepair
and
lack
of
upkeep
was
evident
from
the
moment
I
walked
in.
The
broken
coffee
table
in
the
room
was
just
the
tip
of
the
iceberg.
The
carpets
were
so
filthy
that
I
felt
uneasy
walking
on
them
barefoot.
It's
clear
that
the
cleanliness
and
maintenance
of
the
rooms
are
severely
lacking.
However,
the
most
infuriating
part
of
my
stay
was
the
incident
involving
a
valuable
item
I
accidentally
left
in
the
room.
I
immediately
contacted
the
hotel
within
two
hours
of
my
departure,
hoping
they
would
be
able
to
locate
and
return
it
to
me.
Instead,
I
was
met
with
a
complete
runaround.
The
staff
insisted
they
hadn't
found
anything.
When
I
asked
to
escalate
the
matter,
I
received
a
similar
response
from
a
manager
two
days
later.
It's
painfully
obvious
that
my
item
was
likely
stolen,
but
there
was
no
acknowledgment
of
this
by
the
hotel.
To
make
matters
worse,
I
was
offered
no
assistance
in
replacing
the
stolen
item,
nor
was
I
offered
any
sort
of
credit
for
my
troubles.
This
level
of
indifference
and
lack
of
responsibility
from
the
hotel
is
unacceptable
and
demonstrates
a
complete
lack
of
integrity.
In
conclusion,
my
stay
at
Sonder
The
Witherspoon
was
a
horrible
mistake.
From
the
sketchy
location
to
the
poorly
maintained
room
and
the
utter
disregard
for
my
lost
item,
this
experience
was
a
disaster.
I
would
strongly
advise
anyone
considering
staying
at
this
hotel
to
think
twice
and
explore
other
options.
I
will
not
stay
with
Sonder
again,
and
I
encourage
others
to
do
the
same.
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